I needed a toe nail rebuild; the tech absolutely did NOT understand the assignment. I was so disappointed

I told them that I wanted super short acrylic nails and this is what they gave me. It's too long for my liking and I just look so wide,like normally when I go to my regular place she does not do them like this, but I had to get my nails done for special occasion and my regular girl was booked up so I thought they will come out great but I guess not and the vibes there just give that they don't wanna do nails so I think they should find a new job. read more

Lee Nails - Not what I wanted!!!! - Nail Salons Near Me - Buffalo, New York

Andy is wonderful! He does great nails and pedicures too. He is efficient and will even take you as an appointment! read more

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Went in to get a pedi with my daughter.... They were very nice and took care of us right away. A woman came in saying that the gel polish on her toes just came off. That should've been my warning sign. That night, the polish peeled off my pinky toe. In a week and a half... my daughter barely has any polish left on her toes and mine well... Guess I should've expected it when it had already happened to someone else. Again, very nice people.... Not so great longevity of service. Would not recommend. read more

Horrible service today!!! I specially asked for regular nail polish lady goes use gel!! Why do workers get pissed off when you don't want gel polish?? read more

DO NOT GO HERE - I developed a fungus on some of my nails that I've been trying to get rid of since I've been there. It started developing maybe about 1-2 weeks after I went, and the fungus has not yet gone away. I've bought medication for it, so I'm hoping that clears it up. If I could give a 0 out of 5 stars for this place, I absolutely would. I've never received such poor service. This is exactly the type of situation that makes people do their own nails at home. Thank goodness I didn't get my feet done. I DEEPLY REGRET EVER GOING. read more

Horrible nail polish and shaping. I would not recommend anyone to get their nails done here. read more

Lee Nails - Acrylic Full Set - Nail Salons Near Me - Buffalo, New York

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Anne Wong I believe was the name of my manicurist, she was so gentle and did a phenomenal job Thank you for everything, You're Amazing read more

Lee Nails - Acrylic Full Set - Nail Salons Near Me - Buffalo, New York

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Not from here and was trying to find some place to take my daughter for her birthday. NEVER EVER again!! I got 2 regular pedicures and they charged me for 2 spa pedicures. My daughter got her natural nail with a white tip and they charged me for a full set. read more

Lee Nails is one of the best spots in town for a mani/pedi and eyebrows! The staff is always so friendly and they are always willing to do whatever design you want for your nails. All you need to do is bring them a picture or tell them your vision and they will make it happen. They have a variety of colors to choose from, they always use clean and well kept tools, and it's not an over priced place. Sometimes it can get really busy, so there may be a slight wait, but it's definitely worth it. read more

She ripped off my Dip Nails! It was horrible! I asked her is this the only way to do it?! Still she went on! I feel the horrible texture of my nails and I feel so sensitive since. Just recently started getting my nails done and due to this experience I doubt will I ever get my nails done again!!! $15 to rip off! read more

I came in to have some left over acrylic removed and for polish. The woman was nice enough but barely attempted to take off the acrylic; she filed it down on one nail and that was it. The photos show the ridges of acrylic still left. The one thumb even has a hole in the polish as the ridge is so high. Then I didn't understand her so I agreed to hand wax (an up charge). Today, a week later and the polish just peeled off in 2 pieces on one of my fingers. Cost $35. read more

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I was very disappointed by Lee Nails. I usually visit a nail salon in a Williamsville, however they are closed on Sundays and I knew the upcoming week would be hectic. I was out shopping with my husband and decided to try Lee Nails since they recently moved and the new location seemed fairly decent. As soon as I sat down, they had me select a polish with an unknown name. I am an OPI lover, so I was disappointed immediately. Once they started removing the gel nail polish I already had on, I felt as if I was being rushed. (This was far from relaxing.) She then used the sanding tool to remove the gel polish. It felt as if she was thinning out my nails. I should have told her to stop right then and there. When it came time to get the new manicure and polish, she went so fast that she missed spots and it's completely uneven. I am in disbelief. When you spend $30 on a manicure, it should look decent. The whole time she was trying to sell me on other services, too. I started to get really annoyed. I will NOT be visiting Lee Nails again. Ever. read more

Lee Nails - This is one day since the manicure. Tons of mistakes! - Nail Salons Near Me - Buffalo, New York

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Stopped in for a Lil self pampering wit my cousin , a few weeks ago , it was good timing we were able to get service right away due to COVID they've added lil barriers to everything but they aren't in the way seems like they should have been set up like that all along things were still was nice and clean . read more

Horrible experience. I came in for a fill and pedicure last night (8/23/2018). I requested regular nail polish instead of gel. When I did that woman made a rude comment of " why no gel? don't have enough money?" EXCUSE ME?? When I mentioned one of the nails was messed up as she was painting she told me it was fine and that my nail was "too small" and that was why she couldn't fix it. At this point was was frustrated and ready to go (it was almost 8p) so I proceed to move to the pedicure chair. The woman filled the pedicure bowl up, turn on the jets and left to help another client. While I'm sitting there the jets stop working. I let other nearby workers (who weren't helping anyone) know and they all refused to assist me because I (wasn't their client) she finally comes back and tries to laugh it off. I'm clearly not amused. Long story short this was the worst nail experience I have ever had. I will not be returning EVER! read more

This is my go to nail place! They are amazing!! I've gone other places when I first moved here and they either cut my skin or the nails were poor quality. Lee Nails always accomodates what I want and all of the nail techs (with the exception of 1 elderly woman who can't see and shouldn't be doing nails anymore) are fabulous! The prices are very fair and my nails always come out great. I will never go anywhere else... read more

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Worst eyebrow/lip waxing experience of my life. The waxer had left for the day at the place upstairs in the mall and I needed them done. I could tell as she was waxing that they were going to look uneven and sloppy, unfortunately the mirror she handed me when she was finished was so dirty I couldn't see the extend of the damage. Horrible. Stay away! read more

i do not recommend going here. i can't believe i only get to rate them one star. if i had a choice i would rate them half a star. my nails came off 3 days later i got them done. and the nail tech was drilling my finger. it was my first time getting acrylics. DO NOT GO HERE!!!! read more

If it was possible to rate this place 0 stars I would in a heartbeat. I went to get a gel manicure with my friend about 3 weeks ago and they did an awful job, the polish started chipping on the second day & the 6th day all the polish was completely. My nails are currently in awful shape thanks to this horrible manicure. Can't wait to for my nails to grow out fully so I can erase away the mistake of coming here. read more

Lee Nails - The awful shape my nails are in 3 weeks after going here for a manicure - Nail Salons Near Me - Buffalo, New York

Woman was extremely rude and upset because I didn't want gel nails. She told me to leave her station and went on to help customers that had come after me. I just walked out. Never coming back here. read more

The only word I can come up with is HORRIFYING. I have been getting acrylics nails for over 25 years and I have NEVER had such an awful experience. the nail tech tried to bully me into getting gel and a callous remover. I said "no" 5 times...the last time firmly to the point of being rude before she would stop asking. It seemed because I said no to the upgrades that she tried to make my experience as awful as possible. Her work was so sloppy that I finally had to tell her the steps that I KNEW she was purposely skipping...like buffing... I didn't walk out because I'm wearing open toed shoes to a business meeting tomorrow, but I promise I will never let myself get that desperate again. NEGATIVE stars for this place. read more

Nails turned out awful even after they re did them. unfriendly staff. They did the full set in abt 20 minutes and it was very rushed. the paint was all over my finger and they didn't bother to clean it up. Very rude staff and awful painting skills. Never going back again read more

What a dump this salon is. The girl made my cuticle bleed and totally ignored it. Very unprofessional. I will never go back.

Rude, salty, bitter! If you don't like the customer service industry, you should really find something else to do boo boos . I would suggest to anyone thinking about coming here should have a backup plan! DO NOT COME CUSTOMER SERVICE SUCKS & you have to pay for it. read more

I've been going to Lee nails since back in the day when it was cool to have long, acrylic nails. For the longest time, Lee nails was located on the 1st floor next to the mall entrance around the corner from Lord and Taylor. Within the last year and a half, the nail salon relocated to the other end of the mall on the 2nd floor next to Sears. Despite having moved from Buffalo over 5 years ago, every time I show up unannounced for a manicure, Andy remembers my name. I am amazed that he still remembers who I am, despite my infrequent visits. Very reasonable prices for a mani/pedi..... the manicure includes the hand wax dip, and the polish is always impeccable. Thursday manicures last til Tuesday, and with a slight file and top coat reapplication, you can get a full week of beautiful nails. I've never had an appointment, and I've never had a problem. read more

I've been on a search for a decently priced nail place that doesn't require me to jump through hoops, so as I was shopping at Walden Galleria, I figured why not try this place out? I should of figured that a mall nail place would be crappy. Their nail polish selection is pretty good, with mostly OPI products - that's pretty much the best thing about the salon. I told the woman that I just want a plain manicure - I like to have neat nails but struggle to shape them, so I rely on manicures. The technician was SO PUSHY!!!! She kept trying to get me to do the gel manicure and when I made it thoroughly clear that I wasn't interested, she proceeded to try to push me into getting a french manicure. Again, when I told her (in the nicest way possible) that I really just wanted a plain simple manicure, she gave me a dirty look and finished me up very quickly. The $15 manicure consisted of filling and nail polish application - no lotion, no short hand massage, NOTHING!!! I was really disappointed, and honestly way more stressed then when I came in. It felt like I was dealing with a used car salesman, and unless you don't mind having to deal with pushy sales-people, I would stay clear! read more

Despite the bad reviews, I decided to stop here to get my nails done and was generally pleased. I got a manicure and the woman did a good job and took her time (and even re-did my nail when I knocked my hand on the uv light). The only reason I was disappointed was because she was trying to force me to get a pedicure and I kept saying no just manicure and she was not happy. Otherwise, decent experience. read more

I don't know why people would come here. Ever. First off, the place is SMALL. Couldn't even breath in here. They need to redefine customer service. Don't even expect a greeting when you walk in or a thank you. I witnessed a woman giving a tip to the man at the front desk, not only did he not even look at her, he just took it and continued what he was doing. Talk about rude... The lady had one job, to do my nails, and she messed up. She cut into my skin MULTIPLE times, I started to believe she was doing in purposely. Like seriously? She didn't even file them properly, I feel like I have knives on my fingers. Not to mention, everything is over priced. You're much better going off to the other nail salon in the mall. Giving a one star is over rating it. read more

I have been here a few times because it's conveniently located in the mall and relatively cheap ($18 for basic pedicure). The products they use are ok. They use mostly OPI polish, but a few bottles look old or otherwise past their prime so be sure to test it before selecting your color. The lotions are fine, albeit generic. The end result of the service is usually pretty good. So why the two stars? I usually leave the place feeling annoyed. This really irritates me because it kind of defeats the purpose of paying someone to rub your feet for 30 minutes. The last two times I was pressured into upgrading to the "spa" pedicure ($5 extra). I might be cheap, but the extra "treatment" doesn't seem worth $5 to me. The first time, the nail technician squirted some of the "spa" lotion on my feet and simultaneously asked if I wanted to upgrade. When I said no she got mad at me because she had already used the lotion. I acquiesced, but I felt manipulated. The second time, the technician asked me like three times if I wanted to upgrade while shaking her head and pointing out the dry spots on my feet. Dude, there is no need to be shaming me about the state of my feet! I already know that I need a pedicure, which is why I am sitting in your chair. gah. read more

Eek. 1/2 star for efficiency. I guess? Seriously, I've never had a pedi that was quite so assembly-line-esque as this one. 1/2 star for fairly friendly service and relatively reasonable prices. There's a pretty awful chemical smell (I know a lot of nail salons have it, but it's way worse here due to poor ventilation). Plus, they used a mysterious bottle of "nail lotion" all over my legs. And then they burned. Unclear. Come here if you have a group that desperately needs a quick spur-of-the-moment mani or pedi. They'll line you up in the chairs and get you out within 30 minutes. Don't come here if you want to spend a relaxing time with your friends. It's just not that kind of place. read more

Well I literally had to download Yelp just so I could leave a review I just wish I would have read the review before I went there So to start from the beginning I asked how much would it be for what I wanted n this lad literally grabbed my hand n said we put nails first then we see so I said I want them long how much more so we move on to putting the tips on n I continue to the acrylic n I tell her mam these are too thin they will pop off fast n she says no they wont n I begin to tell her to make them thicker n the. She ends up making my nails on my right hand shorter than the others n I tell her she then gets mad n starts peaking Chinese I just looked at my daugther n said that's ignorance.. she not only did a bad job made my nails shorter than I get them she cut my finger because she filed to dam hard u know I am sitting there like wtf.. n then she gets mad because I didn't leave a tip she was like mam mam I ignored her spoke a different language to my family n walked away.....point I will never go there again nor will I recommend them.... read more

Me and my friend went to get a full set of acrylics. It was my first time and she had gotten them done many times before. Her first time here though. The lady who did my nails was very nice but she cut me on my finger. The lady who did my friends nails cut her on almost every finger. They were very rough and our nails look bad. Cost $38 each. read more

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By far the worst nail salon I have ever went to. As other reviews say the nail technicians are extremely pushy in getting you to upgrade your services. Not only that but they are so rude in how they go about asking you to upgrade, for example, "you need your eyebrows done". Other then that every time I get an acrylic or gel set done there the equipment is never clean and they re use it on everyone!!!! So gross. I have gotten a funguil nail infection on one of my nails because on their unhygienic methods. Save yourself the trouble and go to a nail salon that's not in a mall dealing with high volume all day. read more

I just went there for a basic pedicure and fill on my nails, they asked me if I wanted gel I said no and the women got very salty and unpleasant. All in all worst place I've ever been, my nails looked horrible and the customer service was horrible. Don't go. read more

Came later in the evening around 745 pm having called ahead and said they had room for us to get pedicures. Regular spa pedicure but they insisted they do gel, so we said that's fine. The woman who did my nails didn't say a word to me, the other woman was extremely friendly and really sweet. She did a great job on my friend, mine on the other hand doesn't look good. It was the first time I've gotten my nails done since having children and I'm disappointed by it. They also did hot wax on us which we didn't ask for. Cost 50$ plus 5$ tip. Rip off for a lousy pedicure. Won't be back, don't come here!! read more

This place is GARBAGE and SNEAKY. My girlfriend went in there to get her acrylic nails. When she went in she told them the shape and type she wanted. After this they told her that they weren't going to do what she wanted because they didn't want to. They gave her the ones they wanted and she reluctantly said yes. She liked the idea they had but the execution was the worst thing I have ever seen. All the nails had different shapes and one was even put on completely crooked. The glue they used was all over her hands and on top of her nails. Then after completely botching her nails they tried selling her on getting her eyebrows done, which she declined nicely. After her nails dried the lady pulled her to the back room and said "you're getting your eyebrows done" as my girlfriend tried saying no multiple times and telling them that she work and had to leave. Now, my girlfriend is sweet and kind, and for her to be taken advantage of like this is disgraceful to say the least. She was so upset with how her eyebrows and nails look, but she is too nice to say anything in the moment. I will going to get her money back from this pathetic place. read more

Today me and my friends wanted to get pedicures so we chose to go to the mall and go to Lee Nails because it was the first nail place we spotted. As we were all getting our feet done they kept stopping to talk to each other and laugh. We each asked for regular pedicures but they kept insisting we get the spa pedicures but we kept saying no and they continued to do it. They half assed the pedicures and didn't do everything. The place looked a mess even so the seats were ripped. They forced us to pay for services that we said we didn't want because they continued to do them after we asked them not too. They're over priced and took advantage. They were not professional at all and just did what they wanted. The lady in the white gave my friend gel nail polish after she said no and made her pay for it. The place smelled like a zoo came through and they never once cleaned any items they used on us, they put the bin right next your chairs for the next people. I wouldn't recommend to anyone read more

Lee Nails - Worker - Nail Salons Near Me - Buffalo, New York

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This place is an absolute rip off and should not be in business. From the moment we arrived they tried to up sell everything. I specifically said 2 pedicures and then I went over and saw my daughter receiving a manicure. I questioned them and they said it was too late and I had to pay $30 for a 10 year old. They did no hand massage, no leg massage and did not even turn the massage chairs on. They were also done with each of us in no more than 10 minutes. When I said it was so fast she said something along the lines of "you get what you pay for." I told her the place that I usually go to takes 45 minutes to an hour and is half the price. Other customers were nodding in agreement. Our nails look like crap $87 dollars later. They also expressed complete distaste with us after I tipped accordingly for the service. Do not waste your money here. read more

I just moved to the area and I work in the mall so I decided to get my nails done to treat myself. I've been getting my nails done for years now and never have walked out unsatisfied ever in my life!! My nails came out crooked because the guy who did my nails cut them and hardly shaped them. Then I asked for square nails and he said I will give you natural square nails it will look better and went on without asking me. He then pushed me to get gel even when I stated I did not want them but proceeded to push me and make me feel so uncomfortable. Never again will I go, my bf has seen my nails when I get them done right and he agreed that my nails looked horrible! read more

OMG this is the worse place DO NOT go to this place! My gel nails came off in a week and they seemed rough and sharp I went back the next day for her to fix them (like I had time to run in again...not) and the day after that they pretty much lifted off again I paid for nothing..they are shot I have gels on many X and never had this occur I also got my brows done and the shape is okay but it left me with acne in that area something I rarely get so It lends itself to bad wax\ I had these services done for a holiday party & I think I looked worse on that day (chipped nails , lifted nails and rash/acne) This place may need to be looked at by the health department ...perhaps old gel products too Bottom line do not go here as I am afriad you will not be happy and pay for nothing read more