I visited this salon expecting a professional experience, but was disappointed from the moment I walked in. There was no greeting and no one at the front desk, so I had to initiate interaction myself. During my service, I politely asked the nail technician to switch sides instead of pulling my right arm across my body, as it was uncomfortable. He refused and attempted to continue by pulling my arm rather than accommodating a simple request. When I expressed discomfort, his attitude became dismissive, and the manager defended the behavior by saying, "that's just how he works." I found this response unacceptable. Customer comfort and basic courtesy should be a priority in any service business. I chose to leave and take my business elsewhere. Unfortunately, professionalism, communication, and customer etiquette were lacking. read more

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Rude & 0 quality service! Awful experience. Over charged us too!! Unbelievably unethical for the poor service they provide. read more

I didn't catch her name, but she did such a good job. Very articulate, great at doing fun designs. Highly recommend this place. They did exactly what I wanted. The ladies were so sweet! read more

The Nail Spa - Gel extensions - Nail Salons Near Me - Calabasas, California

I came to this place because it is very close to my house. First time Zizi was very nice, even it's impossible to understand her. I still think if you live, work and especially manage business in America, you should try to learn English. I was surprised why such a nice, pretty big place is not busy at all, never. Now I know why. Extremely unprofessional, nasty, rude people, they have no idea how to treat customers or be in business. They probably still think they are in the village in Vietnam ( they bring their kids to work with them, like in the village). Always at least 30 min late, even every time when I make an appointment, I ask, please call me if you are late, that I don't have to come and wait in the salon. I live 2 min away. Not once they called me. I stopped doing my nails with Zizi, because I tried to tell her to fix the shape of my nails, I didn't like the shape she made. She didn't like it, and was trying to convince me that she knows better. So I took the file and file my nails myself. She didn't like it. Last time I came, Zizi and another girl were doing manicures. No one lift their head and says hi. Honestly, never saw this ridiculous behavior in any salon. Finally the pedicurist appears and prepares the pedicure station for me. It's 15 min after my appointment. I asked if Nick is here, because he does the manicure. Yes, he is here, she said, he is eating. Who cares, that you have appointment, he is eating and doesn't give a damn. Btw, I leave him $10 tip, I am wondering how I would be treated if I leave him $2? I said nicely to Ana ( the pedicurist), I have an appointment 15 min ago and asked to call me if he is not ready. At this moment, this piece of trash, Zizi, gets up and open her garbage mouth and starts screaming at me. I don't understand her anyway, and have no desire to talk to her, because she has no idea how to talk to the customers. I asked her to be quiet. She told Anna not to do my pedicure. Unreal! They have no customers and loosing the few they still have. Do yourself a huge favor and go somewhere else to get your nails done. read more

super cute nails did exactly what i wanted and a good price the lady doing my nails was really nice too! read more

The Nail Spa - Nail Salons Near Me - Calabasas, California

I absolutely love The Nail Spa in Calabasas, but I only go to Yen--she is the BEST! Not only does she do beautiful work, but she has truly helped my nails grow and stay healthy like no one else. Yen is meticulous, gentle, and always ensures my nails look perfect. She knows exactly what they need to stay strong, and I always leave feeling so happy with the results. read more

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Wanted to try a new nail spot since we just moved to the area and we were so happy with The Nail Spa! Everyone was extremely friendly and helpful, and our pedicures turned out beautifully. They were very attentive yet also efficient. The salon is very clean as well as aesthetically pleasing, and we will definitely be returning. read more

The Nail Spa - Waiting areas and front desk. - Nail Salons Near Me - Calabasas, California

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My service was Amazing! Sky was my nail tech! Very sweet and knowledgeable! All the girls there are so wonderful! Such a beautiful clean place Very many colors, shapes, and designs to choose from. Sky always makes me feel so comfortable and relaxed and is very patient person. I look forward to going to my appointments each and every time! read more

Absolutely love. The ladies here all go a great job. So nice too. Yen did great on my nails I said to make natural and they're so pretty read more

The Nail Spa - yen did great natural look - Nail Salons Near Me - Calabasas, California

My boyfriend lives across the street so I thought it would be convenient to go here. It was honestly the worse manicure I've ever gotten. When I walked in, I felt like a intruder because no one greeted me and I felt like no one cared I was there. I should've left because the vibes were not good. I was trying to be nice to Nicole but she was busy talking instead of working on my nails. My nails were painted sloppily and I wanted chrome and she hastily painted them on. They already started chipping in a couple days. Don't recommend coming here. I also was charged $50 for poor nails. read more

I don't recommend this nail spa salon. A year go when I went there to have mani and ped done I though they were good, not great. Every time I went back for the same service it were getting worse. Today I went back to have mani and ped again after not going there for months; I regret it so much. The guy (the only one who works there) did a horrible job and he don't even look at you; nor polite at all. The pics I'm posting are from today, after I left the place. Don't waste your money and time. There better place to go to have your nails done!! Hi read more

The Nail Spa - Cuticle we're not cleaned at all. This is deep powder. Expensive and I'm not satisfied. Sad - Nail Salons Near Me - Calabasas, California

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Worst pedicure. I treat myself once a year and it was terrible. 25 minute. No foot massage. $35 but should have been $20. People are so rude there. read more

Worst pedicure experience ever! The pedicurist, Nicole (not positive of the name) did not greet me. No smile or conversation whatsoever. She rushed right through even though I was the only customer in there and there were 3 other pedicurists sitting around. Never again! read more

The nail spa is under new ownership! I met Zizi almost three years ago when she worked at BCBC in Westlake. Once I met her I knew I no longer had to look for another nail tech! I like my nails long and I love getting creative with my designs! Zizi is THE go to for design and fancy nails! This salon is under new ownership and now I can come see Zizi here. Truly feels like a spa experience. I also got the pedicure and the massage chairs are new and very comfortable. I got my legs scrubbed with REAL LEMOM PEEL and I got a HOT STONE foot massage. I felt so pampered. Big warm recommendation from here! read more

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This place is the absolute best! I have so much respect for their craft, such a hardworking family. I've only been here twice but I must say they've gone above and beyond each time. This time around I got gelx nails for my prom. This is only two weeks of growth and they still look fabulous! May or may not go get my nails filled for my graduation but definitely will become a regular read more

The Nail Spa - When I first got them vs now - Nail Salons Near Me - Calabasas, California

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I have been going here for a while now. The Hot Stone on My feet is So Relaxing. I usually get a Honey Pedicure . It's a very nice replenishment to my weathered feet read more

Love this spot!!!! Zizi is my go to nail girl. She is the best for anything acrylic, but everyone at the salon is really good. Nicole, Sky, and Anna are fantastic in the mani/pedi department. If Zizi isn't around Nick is also fantastic. read more

The Nail Spa - Nail Salons Near Me - Calabasas, California

The place is beautiful and clean Zizi does an amazing job and is wonderful at doing designs Nick is great at doing nails too. I got my bio gel manicure here over 3 weeks ago and there is no lifting or chipping and none of my nails have broken the pedicure with the jelly water felt amazing Anna did a wonderful job on my feet left them perfect. These are my nails after 3 and a half weeks no lifting no chipping and no broken nail the quality of her work is well worth the price 12/10 experience I highly recommend this place. read more

The Nail Spa - Nail Salons Near Me - Calabasas, California

Zizi did the most amazing job on my gel manicure. She took her time and was great with accommodating what I was looking for. Jenny did my pedicure which was amazing. Super relaxing and she did such a clean job on making my toes look perfect. read more

The Nail Spa - Funny bunny with bio gel and chrome - Nail Salons Near Me - Calabasas, California

Zizi and the team are truly amazing! I always get exactly what I ask for and never feel rushed. ZiZi is a true artist and her work speaks for itself! read more

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Such an amazing Nails Spa! Went to go try a new Nail Salon and came across this spot and I am glad I chose it. Zizi took great care of me and my friend, and I was very excited to get a nail design. Zizi does a great job with designs and is a very talented artist. 10/10 Recommend! read more

The Nail Spa - Nail Design - Nail Salons Near Me - Calabasas, California

Under new management!!! Zizi is amazing and a true artist! She uses good quality products and ensures your nails stay healthy. She hires only the best and service is amazing!! So happy the nail salon has been upgraded!! read more

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i live across the street & have been calling for weeks trying to get an appointment in. Every single time the person on the phone is incredibly rude as if he really doesn't want anyone coming in like.. I'm trying to give you my money!! so finally i decided to walk in sense I was just doing a color change and the guy greeted me like "Sorry we full today!!!" So over this place! if you're lucky and get in damn good for you cause it was literally impossible for me. read more

The Nail Spa is my favorite nail place! Before finding this gem I had gone to a few other places and nothing compares. Zizi is so talented and I always leave happy. It's very easy to make an appointment. Highly recommend to everyone! read more

The Nail Spa - nails - Nail Salons Near Me - Calabasas, California

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I was referred to this nail salon by my sister to have a gel manicure . It was the BEST gel manicure that I had so far. The salon was so well designed .No one was talking loud in different language and the environment was so peaceful Jiji was very pleasant and professional. Thank you for your service ! read more

This WAS my nail salon for 3 years. I really wanted it t nails and I have acrylic. This past Dec was the final straw. I was convinced GelX was going to be safer better and last longer. I explained to her that I was headed to Cabo for vacay and wanted my nails to look nice for my trip and impending photo shoot. 11 days after getting the GelX they began falling off. I lost several nails while in Cabo and had to hide my hands for the shoot. I called them when I returned and spoke with Nick and he said he would fix them, however he couldn't get me in until days later. The fact that they wouldn't get me in right away to correct THEIR mistake shows me they're not about their business nor do they care about their regular clientele. I go monthly and even take my daughter they know me in this shop. I will not continue to spend my hard earned money at a business that doesn't value or appreciate my support. Since leaving this salon, I've found a PHENOMENAL nail tech who takes her time, cares about her work and is professional. If you want your nails to fall off and want to wait because they have no nail techs then support this place. Otherwise save yourself the time, energy and money. I see a lot of comments about them being rude and I have to agree they aren't friendly here or seem like they want to be at work. When I called to complain about my nails he was annoyed but never apologized or had any type of remorse and mind you, he knows exactly who I am. I hope you read this Nick and do better.. read more

The Nail Spa - Broken GelX nails 11 days after getting them done. - Nail Salons Near Me - Calabasas, California

This place is super convenient to my house and my son's karate class. It's very clean, and the staff is friendly. Anna 2 did an amazing job on my gel manicure. I have had it for almost four weeks and still looks almost perfect! Highly recommend!! read more

The Nail Spa - Gel manicure - Nail Salons Near Me - Calabasas, California

***Under new Management*** Such a great place!!!! The personnel were all very welcoming!! I let them know what style of nail I wanted and they knew exactly what to do. Nick removed my old acrylic and did a brand new set and he was very patient, friendly, and gentle. Zizi worked on my design and it looks even better than the picture I showed her! Great new people andvery excited to be back to such a very welcoming environment!!! Highly recommend it!!!!! read more

The Nail Spa - The best nail design and very clean look everrrr! Done by Nick and Zizi (New Manager) - Nail Salons Near Me - Calabasas, California

This is now twice that I have made an appointment and twice they had me waiting over an hour. What is the reason to make an appointment if you're going to wait an hour and then they laugh about it. And to add to it after three days 2 of my acrylic nails fall off. Also, FYI, the worker had no problem telling me that they never went to school and the workers do not have a license. They charge the high Calabasas rate with no license for their workers and they really need to know what they're doing to stop infections. I will call the city and have them double check on everything read more

They're a big waste of your time! I went in at 2:45pm & I walked out at 4:20pm. The nail lady Zizi is very shady because from the very beginning when I had called the nail salon they told me it would only be $10 to remove my acrylics which I was fine with. However, as soon as I was finished with my manicure the lady charged me $30 which was an extra $20 that she had originally promised me. Therefore, please DO NOT come here to waste both your time & money!! read more

i had a photo but i see it has been removed !but i want to be diligent about expressing that if i could put zero stars i would . this place is awful .. they did not wash my feet or put lotion on them and afterwards when i was leaving and expressing my disappointment. they ask " do you want some lotion ?" Atrocious !!!! read more

So rude. Came here twice. They're always so rude. Tried to like this place since they're the closest to home. Terrible. Never again.

Can I give a zero rating? Went to get my nails done. I got a Bio gel French tip and regular pedicure with callas remover. I've gone here many times before. I must say if Zizi is there then go! Otherwise don't bother and it's ultimate waste of money. My French tip was outrageous and uneven. When I asked if they could even it out they said I would have to get "dip powder" which is extra money. I don't understand why I would have to get a procedure done that costs extra when I already am paying extra for the French tip ? In regards to the pedicure. My feet look dirty and callas is ridiculously still there. I have nail polish all around my cuticles (that were barely trimmed). It looks like it was done unprofessionally. It's very unfortunate. Don't be fooled by the gorgeous pictures they have posted online and in the store. You will not get the same look. read more

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Zizi is an icon! She's officially my "go-to" nail lady. She puts her all into every set she does. Her attention to detail is seriously unmatched. On top of that she is so kind, welcoming and flexible. All the workers at the nail spa are great and the space is always so nice and clean. Zizi's work ethic goes above license requirements. She has developed a skill that only comes with time. Would definitely recommend! read more

The Nail Spa - Fresh set done by Zizi at The Nail Spa - Nail Salons Near Me - Calabasas, California

I've been living across the street for a two years and finally checked out this place. Very nice neighborhood nail salon . Super clean, fast and professional. You get scrub and massage with your pedicure. I'll definitely be back ! read more

My daughter and I got our nails done here yesterday and this is absolutely the best nail salon that I have ever been to. Zizi is amazing and can do literally anything you want on your nails. She and her family are the nicest people and really take pride in their work. I recommend this nail salon to anyone that wants excellent service! Thank you Zizi, we will see you again soon! read more

The Nail Spa - Nail Salons Near Me - Calabasas, California

I went to this nail spot today for the first time. I'll never be back today, Sunday at walked in at 4:26 after seeing online that they are open until 5 I decided to stop in and get a polish color change because tomorrow is my birthday and my current color is chipped. When I walked in I was greeted by a man. He asked me what I needed. I told him just a gel nail color change, he looked at me extremely rude and said "we're closed" I said "huh?"and confusingly looked at my phone and told him online says you are open until 5pm. He said "I don't care we're closed" I asked him why are they closing early today and he blatantly ignored me, I asked him why he was being so rude and again he ignored me. A lady in the back must've overheard what was happening and she came out and said "you need a color change? I can help you" she ended up helping me and doing my nails and we even got done before 5...4:45 to be exact. She was nice and I'm thankful she helped me but He was so rude and I will never be back here again. I asked the man if he was the owner and he said no "I'm just a man who works here" When I asked the lady if he's always rude like this and why he was being so mean, she just laughed it off. Nobody apologized or anything. I'll never be back here again. Not to mention a gel nail color change was $35??? Maybe they overcharged me as well. Terrible Customer service and they should not allow that man to treat their customers that way. Terrible experience. read more

Walked in on a Thursday and was immediately seated for a pedicure even though there were three other customers. Everyone was very very nice. I do agree with the other review that not all the ladies spoke great English but they were able to communicate with me just fine. The spa chairs were clean and the tools they used were all in fresh bags. I got a "Deluxe Pedicure" for $30 and it was nice. It included a mini hot stone massage which was lovely. I feel like $30 is a bit pricey for a pedicure but it's on par with what you get in this area. My cuticles are a little sensitive so the cuticle bit hurt a little, next time I go I'll just ask them to not do the cuticles. They have an ATM in the corner and it seems like there's a small discount for using cash but I was able to use my credit card without issue. It's nice to have a nail salon so close to my house, so I'll be back! read more

The Nail Spa - Some of the prices - Nail Salons Near Me - Calabasas, California

This place has new staff and they are great! I love getting the gel manicure and pedicure is amazing !

This place is near my home and I wanted to support a local business. There were two customers other than me in a huge storefront and I had to wait more than an hour as they only had two nail techs that were assigned to do gel nails. They kept telling me " five more minutes" Then at the beginning of my gel manicure I told the guy that I also wanted some "sparkle " on my nails ( via extra polish, designs etc) got done and when I asked him about it he said he forgot. The only plus is they did a beautiful job on my nails. Will not be going back again read more