I came to the salon yesterday after not coming there for over a year. It's down the street from my house, so I had gone there a few times prior out of convenience. I received a gift card for my birthday in 4/2024 for this salon (previously BCBC Nails), and I hadn't gotten a chance to use it because I was heavily pregnant at the time, then had the baby (my second), and did not have any time to come get my nails done professionally. The Yelp page for BCBC Nails is still up with their current phone number and location.
I specifically organized my day yesterday so I could have 1.5 hours to get my nails done between work and picking up my kids from childcare to go to this specific salon because I had a gift card.
I presented my gift card to the receptionist and was told they couldn't take it because they had a new owner. I was told that the salon sold a year ago, and they only honored old gift cards up to 6 months post the sale. But the only way they told people this was either in person, or a sign on their door. I will state again, I have not gotten my nails done professionally in over a year, and therefore would not have known this.
I honestly would have left and gone elsewhere, but I didn't have the time to waste to do that, so I still got my nails done there.
My pedicure was fine, but my manicurist did not seem very seasoned and also did not speak much English at all, so I needed someone to help translate for almost the entire time. My nails are disappointing and it took almost two hours. I'm going to my brother's wedding on Thursday in NY, and I should've just waited to get my nails done there. Extremely unhappy and I will not be coming back here. read more