I moved out of Modera Rincon Hill at the end of last year but previously had lived in it for 13…read moremonths and loved it! I first signed with the apartment during the height of the pandemic when I decided i wanted to live alone. At that time, there were a number of covid specials running across numerous different apartment complexes but I worked with Jordan at Modera who really helped me to set up the best deal. She was fair with negotiations and was also really bubbly, kind, and insightful to tour and interact with. I loved my unit! I opted for a corner studio with a balcony that had increidble views of the skyline. Floor to ceilings windows ensured I always had sunlight and it never got too hot thanks to the 1) balcony and 2) in unit AC/heater. All of the appliances were modern, there was a gas ranges, an in unit washer/dryer, and the bathroom in my unit was very big! The biggest drawback perhaps, was that as a centrally located downtown SF studio, it was quite small, but that's what i signed up for! The apartment also includes space for working, a gym, and like 5 community rooftops/balconies to use. This was awesome to gather friends to hang out or grill and the apartment is also very dog friendly; they even have a dog landing with turf on one of the rooftops! I definitely enjoyed living here and was sad when I moved out!

Packages all get stolen. Building management is unresponsive and does not return calls.read more

Lived here for about a year now. Overall, I really enjoy it. I love high-rise living as it feels…read morevery safe. My previous home (a standalone house) was broken into when it was empty, it's insanely creepy to know people walk around your safe space and rifled through your stuff. The front desk and valet staff are friendly and on top of things. The amenities are really nice, especially the lounge on tower 2. Other residents are friendly and considerate, and there's lots of cute doggos around to stare at. The office regularly plans fun social events with drinks and food. I'm quite happy here. Some minor dislikes: driving to or from here can be a huge nightmare during peak traffic times, and whenever there's a Giants game, which seems to be pretty darn often. Also, some residents CONSTANTLY and LOUDLY use the shared spaces as their personal work space, talking for hours during Zoom meetings and forcing everyone around to listen to how their clients are being jerks. It's fine if it's a one off thing, but I see the same people doing it over and over, which seems unfair. I wish management makes it clear that those spaces are not their private offices.

Downhill spiral ever since Terrence entered the HOA. This building was historically a hidden gem in…read morethe city, but with Terrence it's completely spiraled into uncontrolled incompetence with better service at a Motel 6. Integrity, basic common sense, and organization are all at issue with his management and truly have prevented the building from appreciating in value as much as those surrounding it. The valets he swapped in the building after more than a decade now regularly crash and scratch residents' cars, the staffing is at an all time low (think unable to get your packages at any time vs. the historical norm and a grossly abandoned front desk--again, not an issue the building ever had until Terrence), and the maintenance people will enter units without any phone call, doorbell, or knock using their master keys which has caused numerous security concerns across residents. A subset of owners are considering litigation given the HOA's ignorance and sustaining of Terrence and his team. It's extremely heartbreaking as the bones are good--it's truly the lack of integrity of the Terrence management that's spun this building and it's property values down so low.

Been here for almost 2 months now and so far so good. The staff is really nice and they have good…read moreamenities. The roof top view is amazing (you can see the entire bay). It would be a little more pleasant if they had lights or a heating lamp since it gets dark and cold up there once the sun drops. They also have a peloton room and a gym although the indoor gym is currently off limits. There was an outdoor gym when I first arrived but they took that down. It would be great if the gym had a sign up system like the peloton room so that we could have use of the amenities. Overall, I love the neighborhood and the apartment feels more spacious than other high rise apartments I toured in the area. I would highly recommend!

Where to start?!…read more Well I lived in this building for 2 years. At first we started off great, no complaints with management. I moved into my apartment with a simple roommate change form and thought I'd living there happily ever after. I paid a $500 security deposit and soaked in all the amenities: the beautiful rooftop, the socials* the free gym and the overall location (10 min walk to Trader Joes and 15 min walk to financial district/my office). Fast forward a few months go by, management turns over like crazy. Literally could not keep track of who was who and it was frustrating. Problems started: - They changed billing systems for auto rent pay and somehow I got rent taken out of my bank account twice (they didn't even apologize and blamed the software system that does the payment) - Every few weeks they would write letters to us asking us who are the tenants, whats your cell phone number, emergency contact etc. Yet, when my friend would send emails to me that were sent from the building, I wasn't even on the email list! - Rents go up but the prices are just insanely expensive and it's inflated. The amenities are not really worth it at the end of the day My boyfriend and I wanted to move in and so the horrendous process of moving out began. My roommate and I got screwed because somewhere in the lease signing process the manager at the time did not allow us to sign the page that had inspections so we were told now it was our responsibility to take on the condition of the apartment which hadn't been officially inspected since 2 years prior to us moving in? Hmmmm. So we give the 30 days notice, I reserve the elevator according to all the freaking protocol and the day I have hired my movers and packed up everything, the manager basically forgot about it and lent the elevator to someone else who had not reserved it and parked right outside of the building taking up the spot which my movers could not manuever into. I was furious. "Pre-inspection" comes and of course, they also forgot about this. So we got a scribbled piece of paper FORCING us to pay some $350 cleaning fee and carpet cleaning/painting etc. Fine. We said we'd do that. We just wanted to move out and be done with The Pinnacle and their terrible management. Then...we get hit with the actual total inspection bill and they tack on an extra $900 for refinishing the floor?????????? Are you effing kidding me with this?????? My roommate and I lived there for 2 years, no pets, no stains, no floor boards missing, we kept an Asian household and took off our shoes each time we entered (no joke). We have pictures of the floor in the condition when we left and it's perfectly fine. Fast forward, now we escalate this to the actual management company and get in touch with a VP, who was a decent human and took the $900 charge off. We didn't security back. I've rented for 10 years, never happened to me. BEWARE THEY WILL TRY TO SQUEEZE EVERY LAST DOLLAR OUT OF YOU AND THEN SURPRISE YOU WITH MORE BILLS AND EXPENSES WHEN YOU THOUGHT IT WAS FINALLY OVER. NIGHTMARE. I actually considered contacting the renters union of San Francisco to deal with this situation. Sidenote: the only positive living here was getting to meet some nice neighbors and friends. * I actually met some really great friends during one of the meet and greets...still keep in touch even though I have moved out.

The Team at The Infinity is so STRONG. That includes, Anthony, Nelson, Fei, and Kim to name a few!…read more A special shout-out to Gary, who always puts a smile on my face, none the less everyone that walks through our doors. Gary, Thank You for going above and beyond everyday for us!!! Without asking, packages are available for pick up, important messages are relayed, and residents are fully taken care of! Personalities radiate throughout the 4 buildings. Located in the Rincon Hill neighborhood of San Francisco, and walking distance to the Embarcadero w/ views of the Bay Bridge, The Infinity makes home feel that much better.

Great place to live as SOMA is getting more and more stores, restaurants, and lounges that are not…read morejust for the corporate crowd (i.e. over-priced boring food with cheap alcohol)! I love its proximity to the Embarcadero where there are no cars and Ferry Building for the most amazing farmer's market and produce (when you can't make it to the actual market on Tuesday, Thursdays and Sats) and to AT&T ballpark without being to close to the drunkards and rowdiness that ensues. The parking near ATT is horrendous during baseball season. My fave part is that Prospect is just downstairs. this place i swear should get a Michelin but i'm ok it doesn't cuz I can get in most of the time!! If you're looking to live there, here's the lowdown on the units: Units A and B are North and N-East facing, C&D are East and SE facing, and E is south-facing. Views go from city views to water to south or ballpark views. Units F-H are West facing from FiDi to south west facing. The higher floors are basically corner units with one or two duplexes (A & E). If you're looking to buy, think about whether you want the sun as it rises or sets, and if you prefer views of the hills of I want to say Twin Peaks, the water views, Ball Park, or some part of the Bay Bridge. One plus is that w the Bay bridge Lightshow and Infinity situated north of it, the show is great. On New Year's eve, you get front row seats at the fireworks too. There's a mix of people living there, ranging from bachelors to young couples, young families and more and more empty nesters living in their dream city home. events have been catering to all of the above so can be a home to grow into. I like the fact it's not a valet building and you get a deeded spot, which some people rent out. The downside is that there are very few parking spots o the street that are not metered. Makes visitors not want to come. Overall, if there's an issue the office will do their best to address it. In the next few years, I hear Folsom will be a Blvd with more shops from 2nd ST to the water...I think that's great news!

Front desk is always nice and staffed 24 hours. They clean side walks almost everyday and are…read morealways present when building maintenance issues arise. Gym is ok

I would like to review the building management but considering these are unidentified…read more'warehouse-converted condos/lofts/real estate companies?...', perhaps that is why just the lobby is up for review? In any case, I posted a picture so you know where to go when you want to complain about the incessant construction noise. Do NOT consider living here (or working out of here or in any .5 mile radius of here) unless you enjoy hearing the sounds of jackhammers. Nonstop, all day. For the next year. The property management is clearly inept at overseeing construction projects/deadlines at this building. Even the office staff at the actual 200 Brannan Street corner office AND in the '200 Brannan Lobby' (which is technically on Delancey Street) were both informed by management that the daily 7AM-8PM jackhammer sessions, which have gone on for over 2 weeks, should have ended a week ago but no one seems to have a clear answer for what is going on. At the 200 Brannan Street office (at Delancey), the friendly lady said "At least they started after 8am today". Her positive attitude is the only justification for the default 1-star. The street permit signs (which take up a quarter of the block's available parking spaces for no necessary reason being the construction is taking place on the building walls... ) display that construction is permitted to go on until September 9, 2010. Property management should have these workers park in the building, not taking up street parking. It is tacky and quite frankly brings down the property value of your complex. Most complexes in this area have underground parking- therefore street parking here has been a luxury for visiting friends/family or clients of local residents/businesses- until now, and apparently through the entire summer. When filing a noise complaint with the city it appears 200 Brannan has requested a permit to perform construction all along its Delancey Street property until May 2011. I am sure they will fail to mention this information if you are somehow coerced into even considering signing papers here. Don't do it- you have been warned!! I am from Manhattan so my tolerance for noise is high, that said the noise from 200 Brannan is the worse I have ever heard... so excruciating painful that I am considering moving as I work out of a home office. Plus waking up daily to the sound of drills, hammers, and other loud machinery is just not good for the psyche. I live across the street in a newer complex that has decent windows to block out noise, for I have never even heard the 'loud' bridge construction that so many complained about- and I am a block away. In my entire 2 years living here I have never had one noise issue. The 200 Brannan jackhammers though- different story. What exactly is this construction- oh, just ask reception in the lobby. It is all 'aesthetic'; they are drilling fake railings into the wall (so it appears to have patios apparently?). Clearly the property management/owners do not work anywhere near here, or notice that their contracted construction projects are not being completed on schedule. This is their JOB to oversee and REGULATE that these construction deadlines are being met on time, and as much as I would like to poorly review the construction company- I must give them credit for taking advantage of the negligent/incompetent management at a building who wouldn't notice if the job takes one week as scheduled or until next May. Well with a budget that flexible- I will be sending over my bills from the year-long office relocation, and for the spa treatments necessary until then to alleviate the stress endured from making every waking moment in my apartment feel like hammers are banging against my skull.

Katherine Wells is the best leasing agent I have worked with. She's super responsive in to my…read moreinquiries into The Paramount . I have a long list of questions and she's unfailingly patient and kind.

I've been comparing a few buildings and this one stood out for the overall experience. Even walking…read morein, it felt clean, secure, and well managed. Staff was friendly and professional, and the building has that modern luxury vibe without feeling cold. What I liked most was the sense that day-to-day operations are actually handled well, not just fancy marketing. If you're looking for an upscale building with strong service and a polished environment, I'd recommend adding it to your tour list. The floor plans are large and the rent is not a bank breaker

I've had a great experience here and feel so fortunate to have found Carillon Tower. Karina and…read morePedro are so responsive and helpful, and I've had zero issues with management at all. The views are fantastic and the balconies are surprisingly ample (often a crowd pleaser when I have people come over). Having a pool, hot tub, AND sauna in the building is awesome. I would give 5 stars except it can be a little tough with the heating situation and single-pane windows. Most of the year it's not a problem, and it isn't unique to this building, that's just something with older buildings in general. Easy access to downtown on the 38 and 38R, walking distance to Hayes Valley, Japantown/Fillmore, and Van Ness and Polk streets. Sports fields, tennis courts, and a park are a couple of blocks down the hill. Overall, I recommend living here.

Overall, I've had a good experience at Carillon Tower. Like much of San Francisco, there is a…read morevisible homeless situation nearby, but management is aware of it and does what they can within city limits. Pedro and Karina are responsive, present, and genuinely try to help keep the building safe and well maintained. My apartment was remodeled when I moved in, there was a leasing deal at the time, and parking was included with the unit, which was a big plus. The building is actively being improved -- they're currently painting the exterior, recently upgraded to new laundry machines with credit card readers, and installed a new intercom system. Maintenance requests are usually addressed within the week. It's an older building, but it's clear management is investing in upgrades and resident experience.

Excellent apartments with an ideal location in downtown San Francisco close to pretty much…read moreeverything! You are within walking distance of school / work/ supermarkets, and most of what you could need. The residences themselves are quite nice, bright, spacious, clean, and new with great lighting. They thoroughly clean in between each renter. Pricewise they offer solid deals to help if you are a first time renter there. The management and staff is very friendly and helpful, conveniently stationed in the building for simple questions or for helping you to resolve any issues. They are always available, flexible, responsive, and work with you on matters that need tending to. The security is top, which is important in a big city. The package pick up service is useful, and there is an elaborate gym for those who prefer it. All around solid place and location to live if life brings you around this corner!

If you want to live in one of the worst blocks in San Francisco, wake to people shooting up on the…read moresidewalk in front of your building, and overpay for it..... then this is the place for you. If you prefer elevators that work, a call box to buzz people in to visit, or just like feeling safe in your home.....live elsewhere.