Marshall and the rest of the staff in the package room are amazing! I was helping someone order…read morethings when he thought he would be moving into an apartment, and then had a last minute change and didn't move it. But we still had packages that had already been ordered and/or delivered. Marshall and his team were very kind and patient to send photos of what arrived and then print labels and get things sent back out to Amazon/FedEx to return items for us. Their communication was impressive! So appreciative for all of their help!

FRAUDULENT PEOPLE!…read more We live next door to this building in condos, and they have received misdelivered packages for our building, even being photographed in their mailroom. They refused to give them to us, even though they are addressed to us and obviously misdelivered. Then they say "oh we don't have them" despite photographed evidence. Next is "oh we can't find them". They claimed to have sent them back, although we went to them the very next morning. Asking how did they send them back, they stated with a driver. This being with me going to when their package room opened for business hours, and no delivery came yet, and the delivery in question happened the night before right as they were closing. So did Santa come and get them overnight? Especially when I see several boxes marked RTS right there? Obviously very shady management and company. Not good people at all. Not even good neighbors. Probably keeping packages for themselves.

I agree with Patrick's review below. I love this building and the neighborhood. I am a Realtor who…read morehas helped over 60 very happy clients purchase beautiful homes here. And, for the record, as of February 2010 I now own a home here & live here as well :) I am so excited to be a part of this great community and vibrant neighborhood. The building received LEED-certification with a silver rating, which is a huge achievement... the first residential high rise in SF to be this green :) This gives the community a unique twist, to say the least. The the main reasons I bring clients here & the main reason I also invested in this building/area, are that the units are a great value,the neighborhood has huge upside & the HOA dues are reasonable for the full-amenity package that you get. The amenities include a view roof deck with BBQ area; large full-on gym that is well-light, with bathrooms and excellent cardio equipment with TV screens; a full-time concierge; and 24/7 security. Best deal in town. The neighborhood is clean and safe & convenient to public transportation (CalTrain and MUNI's T line) and great freeway access as well. I'm a huge fan! I highly recommend investing in the building while the interest rates are still low and the $10K new construction tax credit is still available! By the way, Arterra has FHA approval--so now you can put as little as 10% down. Can't beat it!

This place is amazing. the Best place to Ever live, but my GF disagrees, her opinion doesn't…read morecount.. =) The vicinity is close to tons of transportation. you can ride Caltrains to the south bay one block away, you can ride muni one block away, bus line 2 blocks away, and hail a cab by cal trains. Shopping is close by, Safeway and Wall greens 2 blocks away. and the AT&T Ball Park! it's freaking fantastic! you got a concierge 10am -7 pm M-F, with security 24/7. Did I mention this is the 1st and only green building in SF? There's a living roof, just like California Academy of Sciences, on the other building, there's a roof top view of the city, almost 360 degrees. most of the building is made of recycled or renewable material. Bamboo and cork flooring, Bamboo wall panels in the elevator, in the lobby there's crushed recycle glass tiles that make up the hall way. All appliances are energy efficient. Plus this is one of the few high rises with a Gas Stove! GAS STOVES! I can't believe it! I can't rave enough of this place. I moved in in Aug and I love it. All my neighbors love this place and I do to. I know i sound like i'm trying to sell this place.. but i'm really just bragging and making eveyrone jealous cuz i live here. haha.. j/k.. 5 stars all the way!

The Team at The Infinity is so STRONG. That includes, Anthony, Nelson, Fei, and Kim to name a few!…read more A special shout-out to Gary, who always puts a smile on my face, none the less everyone that walks through our doors. Gary, Thank You for going above and beyond everyday for us!!! Without asking, packages are available for pick up, important messages are relayed, and residents are fully taken care of! Personalities radiate throughout the 4 buildings. Located in the Rincon Hill neighborhood of San Francisco, and walking distance to the Embarcadero w/ views of the Bay Bridge, The Infinity makes home feel that much better.

Great place to live as SOMA is getting more and more stores, restaurants, and lounges that are not…read morejust for the corporate crowd (i.e. over-priced boring food with cheap alcohol)! I love its proximity to the Embarcadero where there are no cars and Ferry Building for the most amazing farmer's market and produce (when you can't make it to the actual market on Tuesday, Thursdays and Sats) and to AT&T ballpark without being to close to the drunkards and rowdiness that ensues. The parking near ATT is horrendous during baseball season. My fave part is that Prospect is just downstairs. this place i swear should get a Michelin but i'm ok it doesn't cuz I can get in most of the time!! If you're looking to live there, here's the lowdown on the units: Units A and B are North and N-East facing, C&D are East and SE facing, and E is south-facing. Views go from city views to water to south or ballpark views. Units F-H are West facing from FiDi to south west facing. The higher floors are basically corner units with one or two duplexes (A & E). If you're looking to buy, think about whether you want the sun as it rises or sets, and if you prefer views of the hills of I want to say Twin Peaks, the water views, Ball Park, or some part of the Bay Bridge. One plus is that w the Bay bridge Lightshow and Infinity situated north of it, the show is great. On New Year's eve, you get front row seats at the fireworks too. There's a mix of people living there, ranging from bachelors to young couples, young families and more and more empty nesters living in their dream city home. events have been catering to all of the above so can be a home to grow into. I like the fact it's not a valet building and you get a deeded spot, which some people rent out. The downside is that there are very few parking spots o the street that are not metered. Makes visitors not want to come. Overall, if there's an issue the office will do their best to address it. In the next few years, I hear Folsom will be a Blvd with more shops from 2nd ST to the water...I think that's great news!

I've stayed at Rincon Green for the past year, and it's hands-down the best choice I made when…read moremoving to SF. This is one of the highest rated apartment properties in the area, and I can attest to all the amazing reviews here and on Google. When I initially scouted the property, I had the following key factors in mind: 1) Safety and security of the building, 2) proximity to work and attractions, and 3) reputation and responsiveness of the management company/staff. Rincon Green exceeded in all three. Rincon Green was the only property I researched that had a gated front entrance and park space, which is great for privacy and relaxation. This also naturally doubles as a deterrent for strangers and passerby's. The property is always well-managed, clean, and in running order. I've never once felt unsafe, lost a package, or run into any unpleasant surprises. Rincon Hill is located right next to a slew of company offices, the financial district, Chinatown, the Embarcadero, and much more. I lucked out with my office being a 15 minute walk away, and could easily run along the Embarcadero after work or on the weekends. While the Bay bridge is right outside my unit, I've never had any noise issues as the walls/windows are very well insulated. Last but certainly not least, Rincon Green has an outstanding management team. I worked with Alexandria (Allie) and Roy when signing my lease, and they were extremely patient answering all my questions, and making sure my moving experience was as smooth as possible. James at the front desk is just amazing and has on numerous occasions gone above and beyond to help me; I always look forward to stopping by to catch up. Now that I'm moving away from SF, I'll absolutely miss everything Rincon Green has to offer, and it's a bittersweet goodbye to the amazing people that work here.

Ive been living at Rincon Green for ~6 months…read more Quick shout out to the Leasing Manager I worked with over a few weeks to get into the right apartment (Cary Mayo). He was super friendly, transparent and candid through the entire process- even made move in day a little easier. Actually just saw a picture of the units on the yelp page and they look pretty representative. The gym is clean and not packed even during peak hours which is nice. Haven't had any issues with appliances or paying rent. One thing I'd like to figure out is if they take BILT credit card for rent payments but I think last I checked the leasing office said no.

It's crucial to be well-informed before making a decision about this property. In my personal…read moreexperience, the building's construction lacks proper insulation and soundproofing. Consequently, you can hear various sounds between floors, such as your neighbors' footsteps, the dropping of even small or light objects, and even children crying or having louder conversations. I've never lived in a building where you can hear a television between floors. Unfortunately, this is not an exaggeration and can be disruptive to anyone who needs or enjoys studying, reading, watching movies, sleeping, or concentrating on anything. Making things even worse, residents are permitted to engage in the manufacturing aspects of their micro businesses from their apartments. Including activities such as hammering, scraping, and pounding all hours of the day and night. And if you're thinking this is a one-off, and this wouldn't happen to you, think again! This is my second apartment in the same building where my neighbor was allowed to make pounding and hammering noises at all hours of the day or night, including quiet hours. I paid extra to move from one noisy neighbor and ended up next to an even worse neighbor, most likely running a side-hustle out of their apartment. You can read every other review I've written about a company, and you'll notice that they're all overwhelmingly positive. I used to feel guilty about potentially negatively impacting any business's bottom line, but this experience is too significant for me to keep to myself. I want to share it so that others can avoid the stress and frustration that comes with living at this property. A few months ago, I had the idea that perhaps the noises weren't being addressed because I had left a negative but honest review of my experience here. So, I revised my review to only highlight the positive aspects of the building. Surprisingly, nothing changed. My neighbor above me is still allowed to pound, sometimes hammer, and scrape on their floor, my ceiling, at any time of the day or night, including quiet hours. The final straw was that my last two emails to management requesting relief were never even returned. The general manager here is not a serious person. She's not professional, and since she also lacks empathy, she's feckless. Despite the building's appealing appearance, the absence of soundproofing and the management's refusal to enforce Implied Quiet Enjoyment for every California lease are significant issues that cannot be overlooked. My experience at Avery 450 is undoubtedly the worst housing experience I've ever had. Everything aside, I would like to say that the concierge team is incredibly helpful and always friendly. The porters and maintenance staff are also very kind and always ready to assist with repairs or lend a hand. Thanks, Jon H

I have a family member living in your apartment building that has requested help several times with…read moreongoing noise issues. Unfortunately management has chosen not to address the issues.

We love living in One Mission Bay and are raising our kids here (now 7 and 4). The front desk and…read moremanagement have become like family, the location literally can not be beat, and the pool deck and amenities are a dream!

I will soon be an owner of a 2 bed/2 bath unit thanks to Kevin!…read more Everyone is extremely friendly and helpful. I had a pleasant experience during the initial contract process. I visited the sales office during the first release, and we were all a pack of hyenas ready to feast. Luckily, Kevin assisted me and my folks in finding something that will be a good space for me and a potential roomie. I'm counting down the days until I can move in. They do present the best of the best in the demo rooms, so something to keep in mind while browsing. Ask questions and enjoy your exploration!

I was fortunate to have two options when I was home buying. One was a place in Hayes Valley and…read morethe other was here at the Hamilton. I chose the Hamilton. Why? First of all, it's charm. She may be almost a century old, but she's still a beaut. The floor plan for the studio I ended up buying had great flow and was charming than the cookie-cutter units that these newer developments had. I love that I have an alcove for my bed, so the studio has more of a jr. 1 bedroom feel. Plus, there's the history - it used to be a hotel and there's a frame of celebrities that stayed here, including Frida Kahlo. Second, the community spaces. Other community spaces include the gym, lobby, and ballroom. The gym is small, but has pretty good equipment. It's included in the HOA, so no need to get a gym membership. The lobby is gorgeous. Once in a while, one of the residents who plays piano will play a tune so that plus the fireplace can be a really relaxing spot. I love the art deco vibes of the lobby and the rooftop deck. Speaking of which, has an excellent view of the skyline. The ballroom is used for meetings and parties. It includes a kitchen for caterers to use. Lastly, and more importantly, the community is awesome! Everyone here is incredibly nice, especially the staff. And my direct neighbors are super quiet. One neighbor who was renovating his space was kind enough to leave a gift as a thank you for my patience. And our HOA is very communicative and transparent. I know people will think living in the Tenderloin is a big negative. And while this neighborhood is gritty, there's also so many great things about it. The food is probably the best part. There are so many cuisines represented, from Thai, Mediterranean, Ethiopian, and even Chinese-Venezuelan. And it's centrally located. A 20-min walk can take you to Japantown, Chinatown, Russian Hill, or Soma, passing other great spots along the way. I really enjoy calling The Hamilton my home. I know these newer developments look nice, but tbh they remind me of college apartments. I wanted a place that was unique, just like the City of San Francisco herself.

I've lived in The Hamilton now for over 20 years. While the neighborhood has been kind of a roller…read morecoaster with the pandemic, we are seeing improvement. With that said living in this neighborhood is so unique because you have so many different cultures and nationalities living together. Then you add a beautiful 1930 art deco building that's very well maintained with very friendly residents. It's been a fantastic place to call home this whole time and I look forward to having it for many years forward.

Well managed and great location. Amenities are great and cable car just outside my door.read more

The life and living at Gramercy Towers Condominium is the very epitome of "City Life". It offers:…read more- short walks to work in the financial district, - close proximity to the latest events, restaurant & bars, and places to be seen, - ability catch the cable car to Union Square, and - best in-house association and employees and doormen.

I left my driver's license with their front desk at Lumina, and when I returned just two hours…read morelater, they told me it was gone -- no apology, no explanation. Because of this negligence, I lost three full days of income doing delivery work (Uber, DoorDash, Instacart) and had to spend time and money replacing my ID. To make it worse, even with a paper replacement from the DMV, I was blocked from working with age-restricted items like alcohol or some medications. That meant even more lost income -- and they didn't lift a finger to help, explain, or take responsibility. Zero ownership. Zero compensation. Zero care. This is how they treat people.

It's shocking to see the negative reviews regarding Lumina because this building is by far one of…read morethe BEST in the city - from their phenomenal amenities to their notch staff members, this is been one of my favorite buildings to live in. I cannot say enough amazing things about the staff at the front desk, they are friendly, helpful and personable. Security is great as well and they always call anytime someone is visiting to make sure there are no non-permitted people in the building. The amenities include an indoor pool, rock climbing wall, indoor movie theater, roof top bbq, 5-star gym and even a dog grooming room (you can book it and it has all the supplies to groom your dog). On top of all that, the building is constantly putting on fun events for the residents (wine tasting, holiday markets, cooking classes, game nights) and kid-friendly events as well for the little ones (cookie decorating, events for every holiday). Also (I could truly go on forever) there is valet parking and a food market + pet market downstairs. What more could you ask for?

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!