Marshall and the rest of the staff in the package room are amazing! I was helping someone order things when he thought he would be moving into an apartment, and then had a last minute change and didn't move it. But we still had packages that had already been ordered and/or delivered. Marshall and his team were very kind and patient to send photos of what arrived and then print labels and get things sent back out to Amazon/FedEx to return items for us. Their communication was impressive! So appreciative for all of their help! read more

FRAUDULENT PEOPLE! We live next door to this building in condos, and they have received misdelivered packages for our building, even being photographed in their mailroom. They refused to give them to us, even though they are addressed to us and obviously misdelivered. Then they say "oh we don't have them" despite photographed evidence. Next is "oh we can't find them". They claimed to have sent them back, although we went to them the very next morning. Asking how did they send them back, they stated with a driver. This being with me going to when their package room opened for business hours, and no delivery came yet, and the delivery in question happened the night before right as they were closing. So did Santa come and get them overnight? Especially when I see several boxes marked RTS right there? Obviously very shady management and company. Not good people at all. Not even good neighbors. Probably keeping packages for themselves. read more

I'm a current resident at NEMA, and a recent experience here, I no longer feel confident in the building's security or management ability to maintain a safe building. Around 2:00 a.m., my wife and I were woken up by a loud party in the apartment above us. I called the front desk, but nobody answered. I went downstairs and spoke with the overnight team/security. They appeared to already know about the party and told me it would be handled. It was not handled. The noise continued. My wife called the front desk and was again told something would be done. It still continued. I eventually called SFPD non-emergency, and my wife also called the other tower's front desk. The noise did not stop until around 3:15 a.m. The most concerning part was that another person was present with/near security who did not appear to be a NEMA employee or contractor. NEMA later confirmed in writing that this person was associated with the resident hosting the event and was not acting on behalf of NEMA. From my perspective, he appeared to be involving himself as some kind of intermediary while security was supposed to be handling the issue. For a building in this part of San Francisco, that is a serious problem. Residents rely on the building to maintain basic access control and enforce its own rules overnight. If security cannot or will not stop a known disturbance inside the building after repeated complaints, it raises real questions about what would happen in a more serious situation. NEMA's management later told me the responsible resident received a fine, a non-compliance charge, and a lease violation. But they also said their procedures were followed and that the matter was handled appropriately. That was the part that really changed my view of the building. The issue is not just that a resident threw a loud party. The issue is that security did not stop it in real time, someone associated with the party was allowed to involve himself, and management then defended the response. If you're considering living here, I would factor this into your decision. The building has amenities, but after this experience, I do not trust NEMA's security or management to take resident safety and rule enforcement seriously. read more

While my vehicle was in their care, they damaged my car. I now have 2 large symmetrical dents above my rear passenger window on the left and right side of my car. After raising this issue, I found out over 20 other vehicles in the garage have the exact same dent damage in the same location, indicating a systemic issue. The garage is unwilling to take responsibility. They claim there is no link between their operations and the damage and that the damage was due to hot/cold temperatures changes and manufacture defects. I highly recommend finding alternative parking options. Photos of the damage are attached for reference. If your car has also been damaged in NEMA Garages care, please reach out to me. read more

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I've been to this beautiful building multiple times, for parties and gatherings at one of the tenant's home. You need a QR code as a visitor, which you are host can provide to you. Show that QR code to the friendly folks at the front desk, and they will tell you which elevator to get on, A, B, C, or D. They will call the elevator for you, you get on and it will take you quickly to the floor you need. This building is beautifully maintained, quite clean, and service is always wonderful. Parking is shockingly expensive if you park at the building, but parking everywhere in downtown San Francisco is shockingly expensive so I don't know that it's any more than anywhere else. It's convenient and that's good. read more

Leasing office has been unresponsive for over a week. I'm begging you to do something about the noisy gate from the dog walk. The sound ricochet's off the gate every time a selfish dog owner slams it shut (non stop all day and night!) I have reached out about this multiple times and nothing has been done. All they have to do is fix the latch so that it's padded with hydraulics. They also need to notify dog owners to please please not slam the gate as the noise carries to all inward facing units. It is miserable listening to it all day coupled with the noise from dogs barking and owners who don't look up from their phones long enough to see their dogs whimpering to go to an actual park. As another reviewer mentioned, if you live on an inward facing unit, the noise from the pool and the dogs and the gate are enough to consider not living here. read more

The management is very bad in this building The people that work in the leasing office are so rude specially Angelica she treated my self and my family very Bad read more

Everyone that works at the building has been very kind and my leasing agent, Aiden, with whom I've worked with a few years now has been great. In addition, I have to give special thanks and appreciation to the maintenance staff, especially Antonio, for their consistent hard work and attentiveness to keep the building running and clean. Every work order I have submitted has been promptly addressed and remedied and the trash rooms are always clean among other things. Thank you to the team at NEMA. read more

Nema has been my home for 6 years! The staff is fantastic! Especially Aiden and Breanna at the front, they are angels. Be sure to ask about rent concessions and all with them :) also the family and neighbor events are a great way to socialize with likeminded folks in SF downtown. Come here asap and a beautiful unit, 1706 has just opened up with a beautiful view of Bernal Heights on the right and a beautiful view of Chase Center the water and salesforce tower with the downtown skyline on the left. This unit is a one bedroom one bathroom 800+ square foot giant windows and a den. read more

NEMA - Apartments Near Me - San Francisco, California

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Was thoroughly impressed with leasing agent, Michael's follow-through. After I submitted my application, he updated me promptly as soon as each step was completed. I never had to guess or chase down information--it was all communicated clearly and on time. Overall, this leasing agent delivered some of the best customer service I've experienced. Their reliability, courtesy, and professionalism set a high standard. I highly recommend them to anyone looking for a smooth and positive leasing experience. read more

Great apartment community to work with and live at. Shaunte, the property manager, is an amazing client -- her communication is always clear and professional, and she truly cares about the property and residents. It's obvious the residents love her, and both myself and my security guards really appreciate working with her. We're grateful for the partnership! read more

I moved into Nema last month and my experience has been wonderful. Michael at leasing office made moving in an absolute breeze. From the moment I arrived, he went above and beyond--personally ensuring all my boxes were moved into my apartment and handling every detail so seamlessly. His professionalism, kindness, and efficiency turned a hectic day into a genuinely smooth and pleasant experience. Grateful to be starting this new chapter here! read more

First off, I don't live here. I just live in the neighborhood, so I have no visibility in what's inside the building. NEMA power washes their block every day. It only lasts a couple of hours then it gets dirty. They're obsessed. They don't give a shxx even if their pressure washer makes noise like construction sites. They start this daily routine early in the morning around 7. The cleaning guy takes his sweet axx time to finish power washing just one side of a block. The noise wakes up all of us in the neighborhood, but they don't care because they are better than anybody else. When X lighted up their building, the NEMA complained as it was too disturbing for the residents. When they're disturbing the neighborhood with noise, they have right to do what they want to do. They are the worst in SOMA area. read more

Definitely would recommend Michael without reservations as a point of contact from the leasing team! He works diligently, professionally, and infuses humor throughout the process because he sees potential applicants as possible future neighbors! I recall on our tours that he prioritized finding an apartment that fit the value that we were looking for. He is knowledgeable, reachable, honest, and definitely knows the ins and outs of the complex. This man deserves a raise! Very happy to have been able to find an amazing apartment with an equally amazing neighbor. read more

NEMA - Apartments Near Me - San Francisco, California

Having recently concluded my tenancy at NEMA, I wanted to share my experiences to provide a balanced, yet critical, view of the property as well as why I will be taking them to small claims court. While there are certainly highlights that contribute to a positive living experience, some significant drawbacks, particularly concerning move-out procedures and lack of response from management, warrant attention. A Major Concern: The Deposit Deduction The most disappointing aspect of my experience was the unacceptable deduction of over $500 from my security deposit for alleged painting and cleaning. During a pre-move out inspection where charges for shower regrouting (due to on mold spot which I quickly scrubbed away), a cleaning fee, and a touch-up paint fee were proposed. I refused to sign the document authorizing these unjustified charges, as the inspector could not even point out specific areas needing paint. I had thoroughly cleaned the apartment and hung nothing on the walls, leaving no visible issues that would warrant such deductions. Areas for Improvement: However, not all aspects of NEMA meet the same high standard. The condition of interior common spaces could often be better maintained, sometimes appearing less pristine than one might expect for a luxury building. The grill areas and other public outdoor spaces, while aesthetically pleasing, are frequently rendered unusable for the majority of the time due to strong winds, which is a considerable practical limitation. Similarly, the fireplaces in common areas would often not stay lit, diminishing their intended appeal. It was also notable that the exterior windows were not washed throughout my year-long residency, affecting views and the building's overall exterior appearance. On the Upside: NEMA does shine in several areas. The gym facilities are above average for an apartment, offering residents a convenient and well-equipped space for fitness. The quality of finishes within the apartments themselves is consistently high. I always found the front desk staff to be exceptionally polite and helpful, which greatly enhances daily interactions. Furthermore, the rooms were solidly built so provided great noise protection from other units. Conclusion: While NEMA offers appealing amenities and high-quality apartment interiors supported by excellent front-line staff, the issues surrounding the usability of outdoor common areas and the consistent failure of fireplaces are minor grievances compared to the significant and, in my view, unfair deductions from my security deposit for painting and cleaning. This policy regarding deposit returns is a considerable drawback and something prospective residents should be acutely aware of. read more

Noise all day long at the pool which carries throughout the entire property. I've sent requests for management to please enforce the no music policy and constant screaming from children but they don't. The windows are faulty and do not close properly. Have had to have them fixed 4x in a few months. They also don't have AC and so you rely on open windows for cool air but they're poorly installed and rattle with the wind so badly you have to close them. Also have experienced non stop noise from the dog walk and clanking of the gate 24 hours a day. Poorly trained dogs bark at all hours and owners don't do anything as most are just staring at their phone and don't care it's 6 am and it could wake people up. They treat the pee chute as a park for loud play and training with their dogs.There's no respect for other tenants and their right to quiet in their apartments. Both the dog walk and pool are located in the central part of both buildings on the third floor so the noise carries to all apartments and has been constant since I moved in. Selfish tenants and zero enforcement. I pay over $3k in rent and it is not worth it. Elevator is constantly broken. Had to walk down 14 flights of stairs last week because the elevator wasn't open. There are better buildings with better layouts and less expensive. I won't be renewing my lease. Note: front desk and valet are very helpful. Fun events and nice amenities, but only a few positives compared to multiple negatives. Ty read more

NEMA - Apartments Near Me - San Francisco, California

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Just wanted to convey recognition for Larry (Maintenance Staff) who has always has a smile on his face and a happy disposition every time / anywhere we cross paths. He's always courteous, respectful and hardworking. I know he plays a vital role in the upkeep and maintenance of this building whether cleaning the 11th floor Backyard Terrace or hosing down the sidewalk perimeter in the morning ... for this and all the other duties he performs ... I extend my appreciation and gratitude not only to him but the entire Team who work very hard and diligently to keep NEMA a safe, clean and pleasant place to reside! read more

I moved out of NEMA after 4 years of living there in 2024. I recently had an international package delivered there by mistake. I contacted the package department (shout out to Marshall) and they helped me arrange package forwarding to a different state in record time. The package department, especially, is so efficient and reliable. They're incredible! read more

If you guys are looking to live here. A lot of people smoke weed inside their apartments and they don't enforce it. Paying thousands in rent and they can't even control folks to not smoke in the units ‍. Your clothes and your belongings will be penetrated with smells. Management will ghost you or not do anything I'm sure there is a lot of legal action taking place read more

Moved in two weeks ago! Loving it so far! I will keep you all updated. Highly recommended!

I lived in Nema for over 5+ years and love it! The top notch amenities are like billionnaire's row apartments, they literally delivered packages into your room. The team has gone above and beyond to help me, especially Marshall. It feels like a community of people that help each other read more

Beautiful place to live in. Fantastic Staff all over the building. Every department does an amazing job, completely impressed with their professionalism and customer service. Thank you Aiden and James for helping us to pick the perfect fitting apartment based on our needs. We are grateful to call it home and that's only thanks to you. Also thanks to Giovanny from the Leasing office and Fred from the Packaging Department for always being on top of things. Giovanni read more

It was a good apartment but there was cockroach and the food was cold and it was the worst week in my life !!

I wish the pool was warmer! It's freezing in SF. That would turn this review into 5 stars! As far as reviews of staff, Dan Rosales is an amazing fitness director who keeps offering interesting new classes. Nema's fitness program in my opinion is the best reason to live here. Many buildings have nice apartments but not the fitness classes downstairs! Jimmy's bootcamp is freaking amazing! Kim is a stretching and muscle expert. Christina teaches an awesome series of outdoor bootcamps that is very popular. The front desk staff are the best. Kim is always friendly and smiling every morning to gree. All the others are very helpful and welcoming. I can't say enough great things about the staff - they make all the difference. Cons: if you are on the building interior, there are incredibly bright lights that go on at 5:30am and will wake you up. If you are on the building exterior, the apt will be boiling hot and unlivable. The Jessie St side of the S Tower is 80-90 degrees all the time inside the apartments and no A/C. The concrete floors look terrible and will get scratched, oily and disgusting. Don't try to have them painted! The paint will peel off and get all over your stuff. Oh and you will likely be charged at a minimum a move out cleaning fee of $250 when it's time to move. There's also an extra $100-150 a month building trash and water fee not included in rent. Finally, I've had pretty steep rent increases here (over 10 percent, several years in a row). The building utility fee has gone up 100 percent. I would strongly recommend a rent controlled building if you are thinking of staying in SF. read more

Been living in NEMA for two months now and it has been great so far! The building has nice views and great amenities and services(Shout out to Gerlynn for showing us the apartment and helping us settle in) Thanks Muhammad (who is actually very fun to hang out with outside work despite him always looking so serious in leasing office lol) for taking us current residents to a kayak trip today! We had so much fun! Thanks NEMA team for organizing this event and can't wait for the next one (there are some resident events happening every month or so) read more

NEMA - Apartments Near Me - San Francisco, California

Great building with awesome amenities. Front desk guys are very friendly. The maintenance team is superb. Maintenance Manager and Maintenance Coordinator are extremely responsive, any repair/ fixing request have been addressed very quickly and professionally. The building overall is very clean and pleasant to live in. read more

Adding another review again because I'm bowled over by their hospitality and concern. This review is especially for the mail room at NEMA SF. My work authorization card got delivered here after we had moved out. Marshall, who manages the mails, emailed me to say there's a USPS package that seems to be important. As it was! I dropped in to collect it and thanked him for his service! He handed the letter to me and said, "I understand how long the government takes to deliver these cards and I didn't want to send the letter back". He deserves a raise and more for his forethought and concern!!! read more

Weevil infestation in some of the apartments. Building has not been able to get rid of the bugs! read more

NEMA - Weevils collected on a piece of tape from the ground (weevil infestation in some apartments) - Apartments Near Me - San Francisco, California

WARNING: The infrastructure internally of the NEMA buildings is falling apart. This is certainly not a luxury building any longer. The water has needed to be shut off for multiple days, which means toilet backs ( gross) tenants call it ENEMA now. The entire elevator banks stop, and people can't get to their apartments. They blame three-party vendors on tenants, so they take zero responsibility. This once-premium property is showing its age - and not in a good way. The apartments facing North - West toward Market Street at night are blinded by an the electric blue light off of the high rise across the street - no one stays in the 01 units. They trick people and don't tell them - of course it's only shown in the daytime, big warning The greedy management has put profits above maintenance and updating. The move-out is happening fast and furious. They are overcharging grossly. There are now many better options in the neighborhood- without sacrificing the views or cost. When looking for a real luxury building NEMA is all wrong! In a year everything has changed... It's very sad most of the former employees are no longer here and left. There are the excellent staff like Don, Tony, C.C. and others - it's the upper management, and leasing office. read more

Moved into NEMA this past weekend - I toured multiple high-rise luxury buildings, the leasing process and customer service at NEMA was undoubtedly the best - Michael took care of us at every step and was always very responsive and top of any questions we had. I could tell he really cared to find the right apartment we were looking for! NEMA holistically is one of the best apartment buildings out there - the differences being it has full amenities (rooftop, 60 ft lap pool, spin/yoga classes, etc), resident events (food eating contests, Tahoe ski trips, wine tasting), huge floor plans.. There's also a $2k referral bonus which I'm happy to split with anyone considering NEMA. Please text 832-773-3228. read more

Updated review for end of 2020 NEMA has improved a decent amount this year. I think there was a management transition. Rent is way down due to the COVID exodus, so feels like a good value now. Pros - new building - central to a lot of transit - most of staff are really pleasant - great gym Cons - not very walkable in the immediate area - blinds are horrible. They let in a ton of light and keep it way too hot in the summer (much higher higher up than most SF place. You need portable AC) - windows go outward, so portable AC units don't fit well read more

I looked at many high rises in SF, and I think NEMA is one of the best ones out there. The building itself is beautiful - they have some great amenities (a gym with multiple squat racks!! so many high rises just have cardio machines) and some great rooftop areas. However, I think the best part of NEMA is the size of each apartment. Every other high rise has apartments with smaller sqft and NEMA consistently has apartments that are pretty big in size (and the windows let in so much light). Over the summer they have some pretty good deals (4-8 weeks free), so I'd definitely be on the lookout for those deals. If anyone wants a referral for NEMA, feel free to reach out - I'd be happy to split the referral. read more

Already lived here for a month, LOVE this place! Michael helped me with everything with leasing, he is super nice, patient, responsible and responsive! He makes my move in quite smooth:) The studio is spacious. You have everything delivered to your door (very nice for lazy people like me). Hot water without 1sec waiting. It won't make you regret to live here: ) read more

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Lived here for 4 years, and only left because my wife and I ended up purchasing a home outside the city. The amenities are absolutely superb, and I took full advantage of everything: rooftop views, the amazing gym, office area downstairs to print things, outdoor grill area, outdoor/indoor lounge areas. And then you have free events throughout the year like Super Bowl and Halloween parties. And these aren't just throwaway events, they're LEGIT parties. But the cherry on top is how friendly and helpful all the staff is. From the valets to the packaging team to the concierges, everyone was amazing to work with, and we truly miss those daily interactions more than anything. If you're planning to move into the city, you should at the very least schedule a tour at NEMA. I still remember not having any real expectations 4 years ago when I came for the tour, but the place sold itself pretty quickly. Worst case scenario, you can get an amazing picture of the SF skyline :) read more

NEMA - Our last picture from the rooftop - Apartments Near Me - San Francisco, California

My best apartment hunting experience at NEMA. I was greeted by Michael. He was very helpful because I had a limited budget and I needed some rent concession incentives to make the student budget. Michael showed me exactly the units that would fit my budget. We closed the "deal" within a week. He helped with the "on boarding" move quickly so that my student could get settled into her bright and cheerful studio within 10 days. I truly feel safe by leaving my student at NEMA because of the friendly and 24/7 security system. The mail and package collection service is perfect. The public community space is wonderful and clean. Most of all, the valet staff members for dropping off furniture and heavy items were very tolerant. Thanks to Michael and NEMA. Peter C. read more

Living at NEMA is the best decision I ever made. I love all the employees there, all of them are really nice and cool. One thing I love most and makes me feel this is the best luxury apartment is the monthly event. Last month we went to a Napa wine tour, this week we went to the city kayaking. Both Don and Mohammad are really good at hosting events, it's so much funnnn read more

I am writing this to show people San Francisco still lives in style. I've lived in the city since 1976 and moved into NEMA in May 2016. As the world has witness, our city now face some tragic circumstances, much of them just blocks from my apartment building which sits between the headquarters of major tech companies. So much of the city seems in trouble yet NEMA seems to buck this trend and move on in its historical style. All of us I am sure have reduced expectations from our city's institutions: I've seen many disheartening situations myself and it appears we all get told to roll with whatever may come. This weekend I had my niece stay overnight and the tub without our involvement had a totally stopped drain. She had to Uber down to her own place in Los Gatos for a shower and then Uber back to the city for a meeting with her brother in North Beach. I felt resigned and had very low expectations as today is a holiday and I thought perhaps this would receive attention from NEMA managment sometime during the upcoming week. I call down to Justine (a native son of the city) at the Concierge Desk to place a Maintenance Request while thinking how many days this would take and feeling resigned I did not press the point. Justine expedited the issue and two of the Maintenance Staff, Marlon and Santino, came up in about one hour and completed the job and left the whole tub and bathroom spotless. Needless to say I was surprised when they rang my bell and totally happy when I witnessed how quickly and well they completed this job. Marlon and Santino have helped me before in another situation here - they always are patient, kind, and professional and do the job well and efficeintly. Justine works at the Front Desk and always has the same professional attitude. This shows the San Fransisco we all have known for years; this shows the polite, social, and professional attitude that made San Fransisco 's style famous world wide way before the Golden Gate Bridge. Each of these men acted with the kindness and intelligence we knew to expect before this current crises - they acted as a team for the people who live at NEMA and in my mind as a reflection of what has in the past made this city great. read more

I've lived in NEMA since 2019: Pros: - good natural lighting (where I am, at least) - a lot of amenity options, if that's your thing. I like the gym and pool - my unit has good space. Cons: - the general neighbourhood is terrible. Good luck walking around outside, especially at night. You - it is loud inside the units. There are constant sirens on Market Street, and constant screaming from the neighbourhood. I rarely heard my neighbours until about a year ago, and now there has been constant noise from the upstairs unit. - no A/C. With the shades drawn and the windows open, it's usually at least 75F in my unit (and of course, with the windows open, the sirens and the screaming are that much louder) - constant bright light from Twitter directly into my bedroom at night. I've raised this multiple times to the leasing office since the lease states that you're not allowed to install your own shades. No one has followed up with me. - there's been a noticeable decline in the quality of the concierge staff in the last 6 months or so, unfortunately. The old team was great, the new team...not so much. read more

The review is for the NEMA Parking garage. Was coming to the building for a hair appointment & wanted a safe place to park because, no way would I take muni to this neighborhood! Even though the lot signs said full, when I told them I was there for an appt, they took my car no question. There must be an arrangement w/ the salon but whatever the case, I was grateful When I was ready to pick up my car, it was already in one of their front spots. Zero wait time to get it back. Valets were super friendly. $20 flat fee read more

Amazing building with impeccable Tour Agents! Spoke with Abby and she makes me want to live at Nema even before discovering all of the amenities and the beauty of the units and building. Working through my budget for a hopeful move in to either a one bed + den with a balconette or two bed with a balconette. Hoping I will be calling Nema home. read more