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    The Paramount

    3.6 (120 reviews)
    Closed 10:00 am - 6:00 pm

    By appointment only

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    Making changes in my life this year for the better!
    Barbara S.

    I would first like to say this is my second time residing at Paramount 6 yrs & returned March 2019. A little disappointed quality of residential parties & food was not good & ran out too quickly. I would like to give accommodations to the staff: Lyta, Zynie, Lous, & Steve for years of kind top knotch service to residents, visitors & other staff rated five stars. I am looking forward to advancing financially so in the future I will be a condo owner with Related who has afforded me endless housing opportunities. Thank you for this platform. Mz B P.S.: Let me also acknowledge the leasing staff who have been an awesome team in making me fill at home, thank you.

    David E.

    Just started renting and I wish I did a better job finding a luxury Apartment. The lobby is never staffed properly, half the time it's someone from maintenance, the mail area is always dirty. Today I had to wait 10 min for the elevator. The hallway smell like smoke, it's a non smoking building, the ventilation system stink. Don't make the same mistake I made. Don't let the new picture fool you!!

    Windows haven't been washed in 2 years
    Anastasia K.

    This is probably the most neglected building in the Related's portfolio. - lobby is filled with flies. - apartment windows have not been washed in over 18 months and they are completely filthy. - there is loud construction in nearby units for the past 8 weeks. 8am-4pm. Try working from home. - lots of turnover on the leasing office staff. - leasing office is difficult to deal with and in some cases either completely don't respond to inquiries or take about a week. - everyone who is good either at the front desk or leasing office is being transferred to newer Related buildings like the Avery. - terrible laundry machines that will tear and stain your clothes. - the gym is filthy and old. - the roof top furniture is stained with who knows what and hasn't been upgraded in years. - the apartment fixtures are falling apart. - your bathroom walls will be covered in mold. - people smoke in their apartments and nobody can find who they are. - the pool has been closed for months pre COVID. - people will get in the elevators with you without a mask (that's probably true everywhere). - there's a woman who lives in the Annie street who screams all day and sometimes all night. She has been around everyday for almost 2 years. You will hear her. - with shelter in place the area is increasingly unsafe, you'll be approached by many questionable people outside. - dog pee all around the entrance to the building from people walking their dogs. I can go on, but will just say I don't recommend.

    Foggy GGBridge
    BrendaD B.

    I am thinking the head people in New York really must not give one hoot about the Paramount. Could it be because of the Pandemic or is it just they don't care? This is one neglected building. I know the hallway on my floor has not been vacuumed in three weeks. There is blond dog hair up and down the hallway, in front of my door... as it sticks to shoes and clothing as you are walking to get to or out of your unit. (I don't own a blond or any colored dog). The recycle rooms reeks and I have called and complained about one unknown dog owner which could be any of the five or six dog owners on the 15th floor using the recycle room as a storage area for their pooch's pee and poo pad when not in use. It is usually stuck behind the recycle bin as to hide it. Seeing it is not the issue, being slapped in the nose by the smell of dog urine is a big issue. It stinks and it also makes the hallway stinks. I don't know what is happening with the Paramount. Whatever it is, it isn't good. I like Marissa, but I don't see her around anymore, she seems very accommodating and friendly. I still love the concierges...Mercedes, Carlos and one of the temps. Bill is okay, but he has not been here long enough for me to say one way or the other, but he tries and that's the most one can hope for. I think the porters are pretty great. I have very little interaction with maintenance. The concierges are professional and treat everyone equally unlike someone (I don't even know her name) who is in a management position with zero people skill. Very unfriendly. Two weeks back, emails were sent out to residents so they could RSVP for bundt cake giveaway on of all days my birthday(July 29th). I didn't receive an email to RSVP but a day later I did receive my rent ledger via that email address. I thought maybe it was in spam, it was not. I was not sent an email. Was it intentional? I think so. I know we shouldn't take things personal but that made me feel some kind of way and not in a good way. I am resilient and over it but I think it was not nice and unprofessional. It is not about the stupid cakes, it's about being decent. I never have done anything to this person, our first meeting was accidental, I went to A1 to see a person who no longers works at the Paramount and I encounter this person who was so unfriendly at the time and still is. A first impression is a lasting impression.

    View of the Bay Bridge and the full moon from one of the units I toured.

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    Stayed here short term, community is great! I was here for only two months and made some lifelong friends :)

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    Page 1 of 3

    Ask the Community - The Paramount

    Review Highlights - The Paramount

    The guys that come to mind that have genuinely gone above and beyond for me personally include Mike, Steve, Carlos, and John.

    Mentioned in 11 reviews

    Read more highlights

    NEMA - Tech-savvy and design-driven, NEMA is the next generation's luxury rental

    NEMA

    (409 reviews)

    SoMa

    Was thoroughly impressed with leasing agent, Michael's follow-through. After I submitted my…read moreapplication, he updated me promptly as soon as each step was completed. I never had to guess or chase down information--it was all communicated clearly and on time. Overall, this leasing agent delivered some of the best customer service I've experienced. Their reliability, courtesy, and professionalism set a high standard. I highly recommend them to anyone looking for a smooth and positive leasing experience.

    FRAUDULENT PEOPLE!…read more We live next door to this building in condos, and they have received misdelivered packages for our building, even being photographed in their mailroom. They refused to give them to us, even though they are addressed to us and obviously misdelivered. Then they say "oh we don't have them" despite photographed evidence. Next is "oh we can't find them". They claimed to have sent them back, although we went to them the very next morning. Asking how did they send them back, they stated with a driver. This being with me going to when their package room opened for business hours, and no delivery came yet, and the delivery in question happened the night before right as they were closing. So did Santa come and get them overnight? Especially when I see several boxes marked RTS right there? Obviously very shady management and company. Not good people at all. Not even good neighbors. Probably keeping packages for themselves.

    Rincon Green - View of the Bay Bridge from one of the Rincon Green units

    Rincon Green

    (154 reviews)

    South Beach, SoMa

    Ive been living at Rincon Green for ~6 months…read more Quick shout out to the Leasing Manager I worked with over a few weeks to get into the right apartment (Cary Mayo). He was super friendly, transparent and candid through the entire process- even made move in day a little easier. Actually just saw a picture of the units on the yelp page and they look pretty representative. The gym is clean and not packed even during peak hours which is nice. Haven't had any issues with appliances or paying rent. One thing I'd like to figure out is if they take BILT credit card for rent payments but I think last I checked the leasing office said no.

    I've been living at Rincon Green for almost a year now, and honestly, it's been the best living…read moresituation I've had since moving to SF. The location is hard to beat--right by the water on the Embarcadero and close to a lot of offices. If you work in the area, it's a game-changer for convenience. But what really sets this place apart isn't just the location (which is already amazing) but the management. Cary, in particular, has been a pleasure to work with. From my very first phone call inquiring about the apartments to my actual move-in day, Cary made the whole process so smooth and easy. he really went above and beyond to make sure everything was taken care of, and I can't thank him enough for that! Another thing I love is the open space in the building. It's super kid-friendly, which is a nice touch if you have kids or enjoy living in a place that feels welcoming and community-oriented. If you're looking for a great place to live in SF with top-notch management, I can't recommend Rincon Green enough!

    Russian Hill Apartments - Larkin at Green

    Russian Hill Apartments

    (5 reviews)

    Russian Hill

    Out of all of the apartment buildings I've lived in, this one (hands down) tops them all…read more Deb, who manages the building, runs things like a tight ship. She is extremely responsive and communicative about everything, and jumps into problem solving mode when you let her know of a (rare) issue with your apartment. Under her extremely organized management and close supervision of the building, I feel extremely safe. What's more is that she's a ray of sunshine who personally vets everyone who lives here, so everyone is polite, clean, and responsible. I probably saw over 100 apartments when I was searching in SF, and when I toured the unit with Deb, immediately recognized that it was a gem. You get much more bang for your buck than other comps in Russian Hill and Cow Hollow. (For example, you can operate the well-maintained laundry machines with an app vs. coin operated). To boot, you're on a quiet street right above Polk (which has everything you'd ever need) and a literal two-minute walk from amazing restaurants like Elephant Sushi and Seven Hills. Let's just say I have no plans to move.

    I have lived here for almost four years now and feel so fortunate to be able to call this place…read morehome. It's in a wonderful location that is close to bars, restaurants, and shops. While it is near a lot of activity, it is on a very quiet street (which I love). The building has an old San Francisco feel but the apartments have up to date renovations. The building is safe and very clean (cleaned every Thursday!). We also have the most wonderful building manager who is attentive and caring. I would highly recommend this apartment building to anyone. It is an absolute dream to live here!

    Lakewood Apartments - 4:00 p.m. the Windows start to swear. By 8pm all 3windows in your unit will be full of excessive water condensation. Papertowels2soak upH2O!

    Lakewood Apartments

    (84 reviews)

    Lakeshore

    Erwann is truly one of the best maintenance staff members I've experienced. He's always friendly,…read moreapproachable, and quick to help whenever something needs fixing.

    Run! The leasing agents are dishonest and misleading, providing false information to secure…read moreagreements. They withhold critical information that tenants should be made aware of before signing the lease. I feel deeply betrayed by the leasing agent, especially given how pleasant and accommodating he had seemed. I genuinely trusted him and believed he had my best interests at heart. He even lied about repairing a few things in my unit two months ago, claiming he had put in a work order. It wasn't until last week, when I got my keys, that I realized nothing had been done! ALL OF THIS TOOK PLACE IN 3 HOURS AFTER I PICKED UP MY KEYS! THIS CONFIRMS WHAT ALL THE TENANTS TOLD ME ABOUT THE LEASING AGENTS AT LAKEWOOD APTS. THEY ARE NOT DOING THEIR JOBS, AND THEY DON'T CARE ABOUT THE TENANTS! WOW!!! THE DECEPTION IS REAL HERE! I will refrain from disclosing his name until I determine my course of action. The property is poorly maintained, with neglected common areas and unhygienic conditions. I asked to see the laundry room and parking before moving in, but they kept putting me off until after I signed the lease. When I picked up my keys, I finally got a look at the laundry room, and it was so filthy and disgusting, I wouldn't even let a dog stay in there! This gives me an idea of the kind of people who live here--rude, unpleasant individuals accustomed to living in poverty, with little regard for their neighbors or the shared spaces we all use. The tenants mentioned they've been in disputes with the leasing agents over black mold in their units, which is airborne and even clings to their personal belongings in the closets. Nothing has been done about their complaints! Additionally, the garage is inadequately lit, creating an unsafe environment. The scary, dark garage has no security cameras or security mirrors. There are individuals with mental health challenges wandering and appearing disoriented. Nothing's been done about this yet, either! There are huge piles of trash, old furniture, and unwanted junk stacked up by the dumpsters in the garage where we're supposed to park our cars! The security gates for the parking garage are broken and marked off with yellow tape! There are no security cameras in your hallways where your front door is. Entering the building from the garage, you're met with dirty common areas, and the elevators aren't any cleaner. While I was with the leasing agent, a visibly concerned tenant approached and explained that her neighbor was missing, her front door was wide open, and her belongings were scattered in the hallway and by the elevator. All the leasing agent responded with was, "I don't know what's up with her"! What exactly was I witnessing? He failed to use his walkie-talkie to contact the security guard to check on her, secure her unit, and call 911 for a wellness check As an attractive woman, this location presents numerous safety concerns for various reasons. Not allowing tenants to use Ring security cameras on their front doors is an unreasonable policy that compromises personal safety and increases the risk of becoming a victim of crime. This place feels like a massive setup just waiting to unfold! No one mentions that every time you get a package, you have to go down to your car in the dim, unsafe garage and drive three or four blocks to the leasing office to pick it up from a room they call "Hello Package." It's a huge inconvenience for any tenant, but especially for those of us who are disabled, like me! I paid the rest of my deposit, got my keys, and now I am too afraid to return or move in! I AM IN FEAR FOR MY SAFETY AND MY LIFE!

    Mission Bay by Windsor - Top floor apartments with kitchen islands

    Mission Bay by Windsor

    (39 reviews)

    Mission Bay

    I have live here 1 year and have extended my lease further because I find this being a bery good…read morecommunity to live in. The staff is very responsive and focused on providing solutions quickly. Everything from admin topics to maintenance are dealt with promptly and keeping you as a resident informed. I enjoy not only the location and how close it is to downtown or to exiting the city but also the sense of safety and closeness that it provides compared to larger apartment complexes.

    **Our 8 years at Windsor Mission Bay have been five stars!**…read more First, the team--Justin and Sam--are exceptional. Justin, the Property Manager, is consistently proactive and communicative, always working to keep the complex clean, safe, and respectful. Maintenance requests are handled quickly and professionally, thanks to Sam's responsiveness and skill. The staff *truly* care about residents' quality of life, and it shows. Our unit is bright, modern, and highly functional. We get tons of natural light and a beautiful view of trees, and day-to-day living is comfortable year-round thanks to solid construction, sound-sealed windows, and high-quality appliances. A standout feature is the abundant closet and storage space, which has made organizing and settling in easy--especially over the long term. The location truly can't be beat. We're within walking distance of excellent food, public transit, and green spaces, with quick access to both I-280 and downtown. It's the best of both worlds--urban convenience with a calm, neighborhood feel.

    The Paramount - apartments - Updated May 2026

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