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    Carillon Towers

    3.7 (37 reviews)
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    view from an east facing apartment
    Joseph B.

    I've only been here a few months but so far have had nothing but a good experience. To be transparent, I'm very independent and don't often need to mingle with building staff but so far any question or issues I have had, has been addressed. I've yet to use the sauna/pool area but having a mail room is so important, awesome and organized. The apartments are oddly shaped which, if you look at the building you can immediately tell why. I wish the 1 bed had more closet space but I've been able to do well with a little organization. Having a private balcony (especially the B&C apartments) have an amazing view of sunrise/sunset and most of the wind is deflected. Now if you're in an A or F, I hear there can be some wind issues but for the most part the space feels nice. I will say that most of the apartments I've seen feel outdated (mine included) but I really only notice when i'm cooking or in need of a temperature change. All of that said, I love living here. A lot of that has to do with the view/location but moving here has personally been a great fit.

    Aaron E.

    I lived here for a little over two years, and I have to say it really is a special building. The views are incredible, and the floorplans are such that every room in the unit shares that view. The location is incredibly convenient, and the rents are extremely reasonable. As for the staff, you really couldn't ask for a better crew. Karina is the kindest and most reasonable building manager you could hope to have, and the maintenance crew is incredibly friendly. If I weren't moving out of San Francisco all together, I could see staying there forever.

    Njon S.

    Shatangi is temping for the property management company of this building. The company is great to work for and they keep this property well maintained. They really care about their tenants (sniff). BTW they have vacancies Shatangi told you

    View from our balcony at sunset...
    Chantelle D.

    I've been at Carillon for just over a year after moving in with my fiancé who is a long time resident. I remember driving past this building and always wondering who lives there. Now I obviously know and I have to say I'm delighted by my fellow neighbors and the management staff. First, the building manager, Valerie, is AWESOME. She obviously takes great pride in her work and ensuring her tenants are happy and comfortable. She's responsive, helpful and I love the events she puts on in the common room like hosting my favorite pet shop for mimosas (for the adults) and pet treats (for the pups) It's a fun way to get to know your neighbors and local businesses. Skip and Andreas, the maintenance crew, are also a complete pleasure. I seem to break something on a monthly basis and they're always there lickety split to fix it or replace it or just hang something for me so I won't bugger it up (and coming from NYC, I still can't get over that this type of service actually happens in real life!) If you own a pet, the building is extremely dog friendly and has a dedicated pet park in the back. There are also other amenities like a gym, pool, sauna and spa. The units themselves do have a bit of a funky layout given the building is round, but it seems to work. And did I mention the views are spectacular! Overall, my favorite thing about the building is the family feel. Everyone is friendly and courteous -- it really feels more like a home than an apartment building.

    Poor window siding that brings in cold air.

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    Karina V.

    Thanks Ned we hope you are happy in your new home!

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    Ask the Community - Carillon Towers

    Due to the incident of Florida' building collapsing I am concerned to rent in your building. Is your building safe?

    Thank you for your question--we understand why events like the Florida building collapse raise concerns.… Read more

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    Review Highlights - Carillon Towers

    Pedro and Karina are responsive, present, and genuinely try to help keep the building safe and well maintained.

    Mentioned in 12 reviews

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    (409 reviews)

    SoMa

    Was thoroughly impressed with leasing agent, Michael's follow-through. After I submitted my…read moreapplication, he updated me promptly as soon as each step was completed. I never had to guess or chase down information--it was all communicated clearly and on time. Overall, this leasing agent delivered some of the best customer service I've experienced. Their reliability, courtesy, and professionalism set a high standard. I highly recommend them to anyone looking for a smooth and positive leasing experience.

    FRAUDULENT PEOPLE!…read more We live next door to this building in condos, and they have received misdelivered packages for our building, even being photographed in their mailroom. They refused to give them to us, even though they are addressed to us and obviously misdelivered. Then they say "oh we don't have them" despite photographed evidence. Next is "oh we can't find them". They claimed to have sent them back, although we went to them the very next morning. Asking how did they send them back, they stated with a driver. This being with me going to when their package room opened for business hours, and no delivery came yet, and the delivery in question happened the night before right as they were closing. So did Santa come and get them overnight? Especially when I see several boxes marked RTS right there? Obviously very shady management and company. Not good people at all. Not even good neighbors. Probably keeping packages for themselves.

    Rincon Green - View of the Bay Bridge from one of the Rincon Green units

    Rincon Green

    (154 reviews)

    South Beach, SoMa

    Ive been living at Rincon Green for ~6 months…read more Quick shout out to the Leasing Manager I worked with over a few weeks to get into the right apartment (Cary Mayo). He was super friendly, transparent and candid through the entire process- even made move in day a little easier. Actually just saw a picture of the units on the yelp page and they look pretty representative. The gym is clean and not packed even during peak hours which is nice. Haven't had any issues with appliances or paying rent. One thing I'd like to figure out is if they take BILT credit card for rent payments but I think last I checked the leasing office said no.

    I've been living at Rincon Green for almost a year now, and honestly, it's been the best living…read moresituation I've had since moving to SF. The location is hard to beat--right by the water on the Embarcadero and close to a lot of offices. If you work in the area, it's a game-changer for convenience. But what really sets this place apart isn't just the location (which is already amazing) but the management. Cary, in particular, has been a pleasure to work with. From my very first phone call inquiring about the apartments to my actual move-in day, Cary made the whole process so smooth and easy. he really went above and beyond to make sure everything was taken care of, and I can't thank him enough for that! Another thing I love is the open space in the building. It's super kid-friendly, which is a nice touch if you have kids or enjoy living in a place that feels welcoming and community-oriented. If you're looking for a great place to live in SF with top-notch management, I can't recommend Rincon Green enough!

    Russian Hill Apartments - Larkin at Green

    Russian Hill Apartments

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    Russian Hill

    Out of all of the apartment buildings I've lived in, this one (hands down) tops them all…read more Deb, who manages the building, runs things like a tight ship. She is extremely responsive and communicative about everything, and jumps into problem solving mode when you let her know of a (rare) issue with your apartment. Under her extremely organized management and close supervision of the building, I feel extremely safe. What's more is that she's a ray of sunshine who personally vets everyone who lives here, so everyone is polite, clean, and responsible. I probably saw over 100 apartments when I was searching in SF, and when I toured the unit with Deb, immediately recognized that it was a gem. You get much more bang for your buck than other comps in Russian Hill and Cow Hollow. (For example, you can operate the well-maintained laundry machines with an app vs. coin operated). To boot, you're on a quiet street right above Polk (which has everything you'd ever need) and a literal two-minute walk from amazing restaurants like Elephant Sushi and Seven Hills. Let's just say I have no plans to move.

    I have lived here for almost four years now and feel so fortunate to be able to call this place…read morehome. It's in a wonderful location that is close to bars, restaurants, and shops. While it is near a lot of activity, it is on a very quiet street (which I love). The building has an old San Francisco feel but the apartments have up to date renovations. The building is safe and very clean (cleaned every Thursday!). We also have the most wonderful building manager who is attentive and caring. I would highly recommend this apartment building to anyone. It is an absolute dream to live here!

    Lakewood Apartments - 4:00 p.m. the Windows start to swear. By 8pm all 3windows in your unit will be full of excessive water condensation. Papertowels2soak upH2O!

    Lakewood Apartments

    (83 reviews)

    Lakeshore

    Erwann is truly one of the best maintenance staff members I've experienced. He's always friendly,…read moreapproachable, and quick to help whenever something needs fixing.

    Run! The leasing agents are dishonest and misleading, providing false information to secure…read moreagreements. They withhold critical information that tenants should be made aware of before signing the lease. I feel deeply betrayed by the leasing agent, especially given how pleasant and accommodating he had seemed. I genuinely trusted him and believed he had my best interests at heart. He even lied about repairing a few things in my unit two months ago, claiming he had put in a work order. It wasn't until last week, when I got my keys, that I realized nothing had been done! ALL OF THIS TOOK PLACE IN 3 HOURS AFTER I PICKED UP MY KEYS! THIS CONFIRMS WHAT ALL THE TENANTS TOLD ME ABOUT THE LEASING AGENTS AT LAKEWOOD APTS. THEY ARE NOT DOING THEIR JOBS, AND THEY DON'T CARE ABOUT THE TENANTS! WOW!!! THE DECEPTION IS REAL HERE! I will refrain from disclosing his name until I determine my course of action. The property is poorly maintained, with neglected common areas and unhygienic conditions. I asked to see the laundry room and parking before moving in, but they kept putting me off until after I signed the lease. When I picked up my keys, I finally got a look at the laundry room, and it was so filthy and disgusting, I wouldn't even let a dog stay in there! This gives me an idea of the kind of people who live here--rude, unpleasant individuals accustomed to living in poverty, with little regard for their neighbors or the shared spaces we all use. The tenants mentioned they've been in disputes with the leasing agents over black mold in their units, which is airborne and even clings to their personal belongings in the closets. Nothing has been done about their complaints! Additionally, the garage is inadequately lit, creating an unsafe environment. The scary, dark garage has no security cameras or security mirrors. There are individuals with mental health challenges wandering and appearing disoriented. Nothing's been done about this yet, either! There are huge piles of trash, old furniture, and unwanted junk stacked up by the dumpsters in the garage where we're supposed to park our cars! The security gates for the parking garage are broken and marked off with yellow tape! There are no security cameras in your hallways where your front door is. Entering the building from the garage, you're met with dirty common areas, and the elevators aren't any cleaner. While I was with the leasing agent, a visibly concerned tenant approached and explained that her neighbor was missing, her front door was wide open, and her belongings were scattered in the hallway and by the elevator. All the leasing agent responded with was, "I don't know what's up with her"! What exactly was I witnessing? He failed to use his walkie-talkie to contact the security guard to check on her, secure her unit, and call 911 for a wellness check As an attractive woman, this location presents numerous safety concerns for various reasons. Not allowing tenants to use Ring security cameras on their front doors is an unreasonable policy that compromises personal safety and increases the risk of becoming a victim of crime. This place feels like a massive setup just waiting to unfold! No one mentions that every time you get a package, you have to go down to your car in the dim, unsafe garage and drive three or four blocks to the leasing office to pick it up from a room they call "Hello Package." It's a huge inconvenience for any tenant, but especially for those of us who are disabled, like me! I paid the rest of my deposit, got my keys, and now I am too afraid to return or move in! I AM IN FEAR FOR MY SAFETY AND MY LIFE!

    Mission Bay by Windsor - Top floor apartments with kitchen islands

    Mission Bay by Windsor

    (39 reviews)

    Mission Bay

    I have live here 1 year and have extended my lease further because I find this being a bery good…read morecommunity to live in. The staff is very responsive and focused on providing solutions quickly. Everything from admin topics to maintenance are dealt with promptly and keeping you as a resident informed. I enjoy not only the location and how close it is to downtown or to exiting the city but also the sense of safety and closeness that it provides compared to larger apartment complexes.

    **Our 8 years at Windsor Mission Bay have been five stars!**…read more First, the team--Justin and Sam--are exceptional. Justin, the Property Manager, is consistently proactive and communicative, always working to keep the complex clean, safe, and respectful. Maintenance requests are handled quickly and professionally, thanks to Sam's responsiveness and skill. The staff *truly* care about residents' quality of life, and it shows. Our unit is bright, modern, and highly functional. We get tons of natural light and a beautiful view of trees, and day-to-day living is comfortable year-round thanks to solid construction, sound-sealed windows, and high-quality appliances. A standout feature is the abundant closet and storage space, which has made organizing and settling in easy--especially over the long term. The location truly can't be beat. We're within walking distance of excellent food, public transit, and green spaces, with quick access to both I-280 and downtown. It's the best of both worlds--urban convenience with a calm, neighborhood feel.

    Carillon Towers - apartments - Updated May 2026

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