Really nice place in downtown Worcester. Great ambiance and atmosphere... Huge square bar with TONS of huge flat screens... drinks are AMAZING! Bartenders were great! Fast and efficient with a full bar- quite impressive! Staff was great too- everyone whom we interacted with was wonderful! We all ordered the pear drink & it was absolutely delicious and strong!! Well worth the money! The nacho's were probably the best nachos I've ever had! It was 4 of us and we had MORE than enough. Perfect portion size! I got the Burro Bowl which I would rate as Good, but not the best I ever had. They definitely use high quality ingredients. I will definitely come back, looking forward to trying their winter sangria or the strawberry drink they had! Oh and upstairs they had amazing igloos- but they are only open on the weekends! We will have to go back on a weekend! read more

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Good location with upstairs private area. Nice decor. Food for our party was decent - dry rub wings, saucy wings, salads, pretzel sticks. Staff was friendly and helpful. read more

I was in the area for work and placed a to-go order of the salmon, but I swapped out the fried rice for white instead. while I can't speak too much on the service since I didn't stay, the food was super delish. The salmon was perfectly cooked with a little crispness on the bottom, the green beans were so good and tender without being mushy. From the little bit of time I spent inside it seemed like a really nice spot, hopefully I can stay and sit next time I'm in the area! read more

The Mercantile - Salmon (swapped fried rice for white) to go order - New American Near Me - Worcester, Massachusetts

The mercantile is great. It's one of the better restaurants in Worcester and turns into a fun nightlife spot at night. The food is great. We've come multiple times and it always fantastic! read more

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Great place to go if you are looking for a bar atmosphere. They have a huge bar area, and the space is really nice. The menu has some unique items on it. We came for a group dinner and were treated as though we were bothering them - there were only 7 of us and we had made a reservation. A few of us had the steak tips and they were cooked right but lacked flavor. I had the pumpkin cheesecake for dessert and was good but nothing I would look for again. read more

Cool rooftop vibe and good drinks. Service was a little slow, but I'd still go back. 4 stars.

After we finished the Van Gogh Experience at the Mercantile Center which is adjacent to The Mercantile restaurant, we quickly walked over for an early dinner. This was our first visit here, and we weren't sure what to expect on Valentine's day. The hostess greeted us promptly, and politely directed us to the bar since we didn't have a reservation. It was quiet and there were ample seats available at the large bar. Within seconds of our arrival, one of the bar tenders cheerfully brought us menus and silverware. Within a few minutes we ordered: Mercantile Burger(Medium Rare) WHITE CHEDDAR, LETTUCE, TOMATO. $17 Chicken Milanese CRISPY CHICKEN BREAST, LEMON, BABY ARUGULA, PECORINO, PICKLED SHALLOT. $24 Our order arrived promptly within 10 or 15 minutes, and the food looked good. The burger was nicely cooked, medium rare, juicy and thick. And the fries were hot and crispy. I'd be happy to have this dish again. The Chicken Milanese with arugula was very tasty, if not a tad dry. If this dish came with some sauce, it would be very good. I might not order this upon a return visit. Overall, the food was tasty, the service was excellent, and the venue was very nice, boasting a contemporary but casual feel. I'd be happy to return, though I bet this place gets very busy on Friday or Saturday night. They have a rooftop bar open in the summer, and igloos which hold up to 6 diners are open in the winter. read more

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Place is big and airy. Food solid if nothing spectacular. Good draft list and service is on par. Upstairs outdoor balcony is a nice spot if you can get it. read more

Nice menu with good variety and tasty food. Also had decent beer selection. Large seating area and bar . Also another large bar on second floor. Great spot especially if you have an event at the DCU Center. read more

The best salad I have had in a while! First time here and I already can't wait to go back. Great variety of food. Service was good, I was with a big party and staff were accommodating and attentive. Loved the Brussel sprouts and the goat cheese balls as appetizers. Perfect to share and cooked great! Main was the Mediterranean salad and I added the grilled salmon. Fish was cooked perfectly and the salad was a great big portion. Cool looking atmosphere with the exposed beam very industrial. Can't wait to go back! read more

The Mercantile - Mediterranean Salad with grilled salmon - New American Near Me - Worcester, Massachusetts

SUCH a great place for lunch in Worcester!!! Great drinks, appetizers, and food all around! My girlfriend and I came here for a day, started off with some lemon waters and Buffalo saucy wings. So good! The bleu cheese dressing was so delicious and the wings were great as well, though I wish they were a bit crispier! Perfect amount of sauce, however. For the main course we each ordered a Mercantile burger-- which was DELICIOUS! One of the best burgers I've ever had in MA. The meat was so delicious, and the toppings were even better. We both got it extra-deluxe style with a fried egg, bacon, & avocado. Try it, you won't regret it. The fries and salad on the side-- 5 stars as well. Truly amazing food here. We will be back!!! read more

The Mercantile - New American Near Me - Worcester, Massachusetts

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Went for brunch this time, just as good (maybe even better). Sat at the bar service of the drinks and food was very quick. read more

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Daughter and I went there for lunch. Many open and seemingly clean tables available and the host sits us at a dirty table. One of the appetizer plates was dirty too. We nearly left then but decided to shake it off and try it anyway. She ordered the lobster roll and salad. She bit into a shell, there was hair on the plate, and lettuce on the salad had pieces that were dark and slimy. My salad was balanced and a good portion. Iced tea was good too. Waitress offered a refill of water which my daughter accepted but she never actually came back to refill. No refill was offered for my tea. Daughters meal was comped. read more

Food is decent, menu variety is sufficient. Server is attentive overall but didn't check in to ask how was the food, we were busy talking so maybe she didn't want to interrupt us. We went there because of the convenience from the Monet immersive show. Forgot to take picture of pizza, so only appetizer and dessert picture. Butterscotch crème brûlée is recommended.. read more

The Mercantile - Warm pretzel appetizers - New American Near Me - Worcester, Massachusetts

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My sister hosted my bridal shower here and they did an absolutely beautiful job. The buffet food was incredible and everyone raved about it. Their catering menu has so many great options. We rented a semi-private space but lucked out the only other guests upstairs were in the igloos. They had a bartender upstairs and never had to wait for a drink. They had plenty of tables and chairs, and it wasn't too crowded. read more

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This place is good to grab a quick bite to eat and a drink or watch a game. I came after work had a beer and ordered the smash burger with no bun with sweet potatoes and they got my order wrong. The burger was ok and the fries ok as well but nothing to brag about. read more

The Mercantile - New American Near Me - Worcester, Massachusetts

We stopped by for appetizers. We order calamari and nachos. It was really good. Our waitress was very friendly. It seems atmosphere is nice even when it us was not busy. Definitely we are gonna be back. read more

The Mercantile - Delicious - New American Near Me - Worcester, Massachusetts

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This place has some creative brunch drinks featuring donuts and marshmallows! I had the eggs Benedict, it was good, but my friend had the skillet...it was HUGE and looked delicious! I liked that a small group was able to make reservations, we were seated right away, and our service was great! Only wish I lived closer so we could go more often! read more

The Mercantile - New American Near Me - Worcester, Massachusetts

Been here twice so far and it's easily one of the busiest spots I've seen. The Cajun chicken rigatoni on my first visit was great--full of flavor and well executed. The second time I tried the steak tips, which were good but a bit mid compared to the pasta. One thing that stood out both times was the drinks--the banana old fashioned is easily one of my favorites. Overall a solid spot with great cocktails and a lively atmosphere, just a little inconsistency between dishes. read more

Made reservation. Told 20 mins until they were ready to seat. Didn't even bother. Shouldn't take 20 minutes to get sat with a reservation. Especially during an event where we have to see on the tv. We had to watch while standing at the door and while people waited. We also made a request and they were not able to provide to the best of their abilities. read more

Been here a few times. Overall it's a nice place, it's like a sports bar meets fine-ish dining. Service, every time I've gone, always quick and polite. Even listened to us when we said we were in a hurry. As for the food... eh. I will say the small bites and starters were good. The bang bang shrimp and crispy broccoli were awesome. The main course, kinda lousy. One time I got the birria grilled cheese, it was 90% bread and onions, had trouble finding the cheese. Least favorite grilled cheese I've ever gotten, including when I've burned my own. Another time I went for the Mac and cheese. Basically it was like cheap veleveeta cheese that was slowly turning back into a brick. So either I just got there on a few bad days or they're not good with dishes that involve cheese. read more

This is my second year spending NYE weekend in Worcester. The Mercantile was our saving grace after driving down from Boston and for some reason no food places are still serving after 10pm! I wish I could give higher than 5 stars for this review. Our server Xavier was a pleasure. He was personable and great for recommendations and answering our questions as a non locals. We ordered all of the IPAs on tap and recommended which order to have them in which was fantastic, as we ended with the most hazy. The Mercantile was the only place still serving food so we stopped in and I was impressed how good the pizza was. The margherita pizza was delicious just needed a tiny bit more basil. The white pie was a great combination of cheeses and fresh garlic that really packed a punch. The dough was light and fluffy where the crust was soo good to eat. My only complaint was that finding this spot was a little confusion coming from our directions and the maps said it was located in the center of the parking garage when it is actually on the outside of the garage. The interior of the restaurant had nice lofted industrial ceilings and a cozy bar feel to it with all the lovely Christmas decorations. read more

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Went there on3/14/26 had the worst service waitress was so out of it waited for ever when we finally got our order in that apps were not good they tasted like frozen apps you buy at bjs then ordered our meal we both got salads my wife had a steak tip salad she said it was ok I got a salad with grilled chicken the salad was ok but the chicken looked like it was dust it was so overcooked it was non edible couldn't believe the cook would let it come out like that she took it back I told her I didn't want any chicken but the cook said he was going to give me a piece anyway well it never came so we finished payed and left but that took a 1/2 hour to get a Togo box for my wife and the check bad food bad service I will never go back read more

We went for a quick dinner ahead of a show at the Hanover Theatre. It's an easy 10 minute walk, and it was a good choice for a pre-theatre meal. We were there on a Sunday night, football was on and the bar was crowded, but not obnoxiously so, just a good mix of people having a good time. Service was quick and attentive, and everyone was very friendly. There were three of us. I had the creamy burrata chop salad with steak tips, friend one had the Apple Kale Crunch Salad with Chicken, and friend two had the Buffalo CBR. Standard bar fare, but nice portions, not ridiculously expensive, and the food was decent. Would definitely recommend for a casual night out. If I find myself in the area again, we'll be back! Note- If you're going before a show, highly recommend reservations. read more

Hostess with glasses and tattoos was very rude and impatient with my elderly mother. Bartenders present themselves with zero warmth and visibly resent every person there. Could they be understaffed? Maybe. Overall, a spot that could take off with a new team. read more

My boyfriend and I came here after a long day and were famished and excited to get some (usually) great food from mercantile. We had been here multiple times and had quality food & service. Unfortunately, this time, we were very unhappy with our experience. My boyfriend's pepperoni pizza was drowning in grease/oil and it was served room temp. My fries were mushy and oily. The server was exceptionally unpleasant. She forgot our silverware and when we asked her for two sets of forks and spoons, she told us she had other tables to tend to first then she would get our silverware. This took her 15 minutes as our food was sitting in front of us. Her demeanor also changed when she realized we weren't ordering any alcohol. This is very unfortunate as we had frequented the mercantile, but after this time we will not be returning. Better off going to tavern in the square. read more

We arrived for lunch at about 1:30. The place was less than half full, and we were shown to a table right away. Our waiter was nice but not particularly attentive - it probably took him 15 minutes to get back to us after we asked for a few more minutes. Our food arrived after 25 minutes, which seemed excessive for that time of day. I had a Caesar salad with crispy chicken - the chicken was dry and cold - like it had been reheated. My friend had a BLT (good) and fries (cold). There are so many good restaurants in Worcester - I won't be recommending or returning. read more

The food was disappointing. The pizza was dry and undercooked, while the nachos were extremely overdone. read more

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The Mercantile is a restaurant I've seen many friends/family rave about. Food wise it didn't hit the mark for me. For starters it was pretty easy to make a reservation on open table. As soon as we entered we were immediately greeted and led to our booth. Our waiter was very pleasant and checked on us multiple times which we appreciated. For my drink, I ordered the perfect pear which had vodka as the main spirit, infused with a pear liqueur which actually tasted very fresh and sweet. I ordered the boom boom shrimp as an appetizer which I appreciated the jumbo size shrimp, however perhaps I was expecting a more sweet chili like sauce pairing but the remoulade didn't really complement it as well. For my meal I ordered a Caesar salad with the steak bites (medium). The meat was not really seasoned, I utilized salt, pepper and our waiter offered steak sauce which I appreciated as well. If I were to return again, I'd probably try the pizza or fries. read more

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The food was okay but what was worse was the service. It was subpar given how nice the area is, ambiance, and the menu. Even with a reservation I waited 20 min to be seated. When I asked for help the hostesses were very kind but the servers/bartenders quite literally ignored my question about being seated. She looked back at me, glared, then kept walking. I found it to be very rude and dismissive. Never going back. read more

Enjoyed an outstanding meal here tonight. My daughter and I were in town for a college visit at WPI from the West Coast. Saw some mixed reviews in yelp but booked a reservation anyway and no regrets. The service and food were excellent. A real gem for the Worcester restaurant scene... read more

The Mercantile is a Top 10 restaurant in Worcester. There is a fantastic bar area and the service is awesome. People have a great time when they dine here. It is THE place to be seen! I was expecting a bit more on the food menu here. I hoped for new and fresh like the outstanding interior. The food is good but may leave you unimpressed. read more

Delicious option for lunch in Worcester! A little pricey, but worth it every once in a while. My girlfriend and I ordered the saucy wings, which I feel lie could have been slightly crispier, but they were still really good! Where we were especially wowed was our burgers, which we got with every topping (bacon, avocado, fried egg, and ). These blew us away! They were juicy, perfectly cooked, and bursting with flavor. We eyed a ton of other dishes on the menu too including the chicken caesar salad pizza -- we're saving it for a future visit, and will definitely be back! read more

Trendy + Modern spot in Worcester! We loved the atmosphere and service was fast and friendly. Really enjoyed the brunch items and specialty cocktails, especially the Persephone cocktail and the Potato Skillet and Tiramisu pancakes. We also noticed igloos available for outdoor seating on the rooftop in winter. read more

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Food I've had both times I was there was yummy. One of those times was brunch and they actually had a very good band playing who I could've listened to all afternoon. Cocktails are good, too, and servers have been attentive. read more

Service was okay, waiter seemed ready to get us out the door so the big cheer squad could fill up another table, which was the worst part of the trip. Otherwise great food and service. Just wish we had more time. read more

The Mercantile is perfect for getting a cocktail and relaxing at the bar but it's more of a brief stop rather than a destination. The menu offers a bit of everything but struggles to create anything noteworthy. Its appetizers disappoint particularly, leaving much to be desired. If you're hoping to get a drink and snack on some starters I strongly suggest going elsewhere as I've sampled most of them and none are particularly good. Ultimately I feel that it's a spot that is best loved for its atmosphere and handy location. If/when they revamp the menu, at least for the appetizers, i believe it would become much more enjoyable. read more

I had seen the reviews for the newly opened Mercantile and they weren't very impressive. But, we were walking around the area a while back and saw this place and we were impressed with the setting. It's downtown Worcester and the restaurant has these huge windows that open out and they have an open second floor and it just looked really fun! So we decided to go back and check it out. We arrived early on a Sunday afternoon and we knew the roof deck wouldn't be open, and we were ok with that. We didn't have reservations and our options were in the back (no windows) or the bar. We opted for the bar. The bar is huge! We had an awesome server named Jennie and she told us they were still on brunch menu and we could wait a little bit for lunch menus. They have pizza on their brunch menu and we thought it was something good to check them out with. My husband ordered a beer and I asked Jennie for drink suggestions. I can't remember what my drink was called, but it had 2 ice cubes in it, one made of pomegranate juice and the other with an orchid in it. The drink was so good...I had 2! Our pizza came and it was delicious, a nice thin crust and it was crisp. I'd definitely recommend their pizza. We'll come back again and make reservations so we can sit by those huge open windows and we'll try some other menu options! read more

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My Korean Braised Ribs were delicious and satisfying. The ambiance and vibe here is chill and totally the kind of place where i'd be a regular if I were a local. The staff were great and very responsive. Would definitely be back if I find myself in Worcester. read more

The Mercantile - I forgot the name but it was a delicious rum cocktail - New American Near Me - Worcester, Massachusetts

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I DoorDashed two meals and only received one. I called the restaurant and the hostesses said sorry I didn't hand the bag to the dasher but it's here and didn't offer any alternatives to help fix the situation and was very rude! read more