I'm not sure why this place has only 1 star? I have visited an elderly relative here 3 times,…read moreincluding having a nice meal in the cafe with them and also getting a salad and pizza to go. This looks like an amazing retirement home/independent living place. It's a Christian facility, as evidenced by the portraits of Jesus displayed, but I think all would be welcome. I'm not religious and didn't feel unwelcome. There is a beautiful fitness center here, and an indoor pool. Plus a beauty shop, little store, and a medical office that looked like an Immediate Care type place, and I saw that it was open during every visit. My relative has been here for over a decade and loves it. Her independent living apartment is cute, safe, comfortable. The halls are quiet. The elevators work. It smells good, like a hotel. Everyone looked really chill and happy. Plenty of free parking and nice landscaping. My relative is currently in staying in the Brandel nursing facility for rehab for a few weeks, and it's nice to be on the same campus as that service. She's in good hands! Thanks, Covenant!

My mom has had a very positive experience living at Covenant Living of Northbrook. The staff has…read morehelped us as a family move mom through her various stages and level of need. This was absolutely the best living solution for my mom at this stage of her life, and I highly recommend it to others!

We transferred my grandparents last year from another Covenant location which gave them fabulous…read morecare. In the year that they have been in Northbrook, I find both of them regularly in dirty clothes unbathed, and every piece of jewelry but one of my grandmothers has gone "missing." When I recently told the nursing staff about a missing gold bracelet so if it turned up they would know whose it was, they in earshot of my grandmother told me is was all her fault and that she lost it and that she had no idea of what was going on. They then told me she regularly goes to visit my grandfather in another section and had lost her mind (this was the night before his funeral.) Keep in mind, I wasn't blaming, I just wanted to make sure someone was aware. Places like this that pray on people who can't defend themselves deserve to be run out of business, and I sincerely hope there is a special place in hell for the people who are mistreating them. We pay over $5k a month for one of them, so for that amount of money I expect at a minimum some compassion. I would keep your loved ones FAR away from this place.

My sister Sandra moved into Chestnut Square at The Glen in August of 2023. We had done quite a bit…read moreof research and looked at three or four other communities in the region that were nice, but we ultimately chose Chestnut for a variety of reasons. First and foremost were the staff and residents. They were all some of the warmest and friendliest people I've ever met. Not only were they warm and friendly but extremely helpful and very competent, as well as accommodating. The food was excellent, and the entire building was very clean, well-maintained, and quite attractive. There was plenty of programming and amenities both at Chestnut Square, as well as a short walk away in The Glen Town Center. Just across the street is a beautiful natural area with paved paths, a lake, shops, and plenty of places to explore. During her time at Chestnut Square, Sandra made many close friends and even developed a wonderful, close, and fulfilling romantic relationship with another resident who lived down the hall. The most important thing, however, was the dedication the staff had toward the happiness and fulfillment of all the residents. It really showed how happy everyone was in the community. Pretty amazing! When Sandra's health declined and she needed more assistance, Chestnut Square was able to provide additional on-site support through its phenomenal sister affiliate, Partners in Healthcare. The caregivers from Partners treated her and her loved ones like they were their own family. This was all available in Sandra's original apartment with a very thoughtful aging-in-place model, so she wouldn't need to transfer to another floor or facility. The care was exceptional, providing her with warmth, dignity, and respect. It comes as no surprise that Chestnut Square (a non-profit organization) is driven by their dedication to residents as well as staff--who all seem to really enjoy working there. Our entire experience with Chestnut Square was wonderful and provided the whole family with tremendous peace of mind!

I have lived at Chestnut Square at the Glen for four years. The residents and staff make up a…read morecaring community. Helpful and actively supporting each resident. I am so glad i chose to move her when i did. I have progressed to needing a walker and 12hrs a day private caregivers. Both are accommodated enthusiastically here. I know that this residential community has extended my life actively. The activity calendar offers something for mind, body, and spirit every day. Location is the best with shopping and medical care within a mile or two. The decor and residential suburban settings is superb. As is the residence itself. If you need it come join our club. This is the place!!!

The administration is corrupt. Instead of communicating with me like mature adults, they are…read moreavoiding my calls and running away from me. My mom passed away at their facility on January 7, 2025. Treating me like a monster is both pathetic and mean. I urge you to be careful.

My brother was in North Shore Place memory care for over one year and I was very impressed with…read moreeverything. The staff under the director, Maurice, was caring, attentive and overall outstanding. I highly recommend this facility if your loved one needs this level of care. Fantastic care from Jennifer and Emma. Impressive facility, dining experience and varied activities. Thank you North Shore Staff.

This is not the type of environment I will NOT LET my parents live it's not welcoming it feels like…read morea concentration camp where residents are just a number and not people The Care is very poor because the caregivers are overworked and treated poorly. The management is like a segment off of mean girls. They only care about gossip and dictating things that are unnecessary like bringing out the water before the silverware, not the resident sitting in their own filthy mess this place claims to have free will for their residence, but that's far from the truth. They can't choose to lay down if they want to if they're hurting a nurse will literally come and look at them and say they're fine. They can't even hang art on their walls or hallway walls because, the executive director doesn't like how it looks if that's their home and they pay BIG MONEY THEN WHATS THE issue It's really more about what she wants .the only time the place is clean properly is when its about to be a tour for a potential residence to move in or when the big bosses are coming . but on any given day if there's not a tour or if no one important is coming, the place smells like pee and poop and everything in between maintenance People are more concerned about what others are doing then fixing things around the community They are part of gossip and drama as well everyone here is walking on eggshells the executive Director may be good for business BUT She's not good for creating a happy enjoyable environment, where people can actually enjoy their job and work properly I mean when you're hearing what you do wrong every second who can .She creates a dictatorship of things that she likes and she wants without considering the enjoyment of the residence.I'm really surprised she's in that position because nothing about her is welcoming towards her employees or the residence I've seen girls cry due to poor treatment I've heard all kinds of things working here about nurses allegedly overmedicating residence and them tripping falling i've seen things with my own eyes that she should be more concerned about, but claims to be worried about safety, but there's people walking around blind with no assistance and no glasses. There's people walking around with no shoes on there's people leaning falling out their chairs there's people sitting in their feces. There's people with snot dripping out of their nose for hours and no assistance if you call the maintenance person for a spill, it takes an hour then they come with an attitude and she's aware of it. she's only worried about the drama

My dad was here for several months and my family and I were very pleased with the care he received…read moreat Northbrook Inn. The staff was caring and professional. He received the appropriate amount of attention. Everyone was kind and supportive of my family. My dad enjoyed the food and the activities when he was able to participate. I would recommend this place if you are in the position of needing care for a family member.

The Vi At The Glen is gorgeous, comfortable, provides high-quality dining options, a beauty salon…read moreand other amenities, and features an in-house Care Center with a truly outstanding staff to assist with its residents' ongoing medical care, and its cost of entry reflects that...and I would normally give it a 5-star review for all of those things. Unfortunately, at least an our case, the administration failed to honor their multiple promises to *ALWAYS* keep our Mom's family members up-to-date on her progress. Despite multiple requests for details, they refused to give us any, and we found out that they had made the decision to both put our Mom into the Care Center *AND TO REFUSE TO ALLOW HER TO MOVE BACK IN TO HER APARTMENT* only *AFTER* they had done so. I can think of few things more unethical, immoral, indecent, and counter to every single positive aspect of the Vi than for the administration to unilaterally move a resident into the Care Center and prevent her from moving back into her apartment without informing her children at all, let alone after promising and assuring us multiple times that we would be notified right away if her status there was *EVER* at risk of changing. I initially planned to NOT recommend that anyone put their loved ones in a position where the administration of the facility could unilaterally move their loved ones into the Care Center and prevent them from moving back into their apartment without notice, but I realize that not everyone in a corrupt administration stays in their position forever; thus my context-specific recommendation of Maybe. My advice? If considering having your loved ones move into the Vi At The Glen, you should first insist that the administration sign a document stating their obligation to *ALWAYS* and *IMMEDIATELY* keep your loved one's family members apprised of any change in status and the reasons therefore so no one else has to suffer the way the administration made us suffer upon discovering their cowardly subterfuge regarding our Mom (and if they won't do so, then our firsthand experience suggests that you should *RUN* in the opposite direction). No one should have to ever be put through the emotional wringer we were put through by the unfathomable callousness of the current Vi administration, and to be clear, my 1-star review reflects only that aspect of our experience with the Vi At The Glen.

I am surprosed the critical review from Grayslake. Her concerns centered around COVID times which…read morewere extremely difficult for all, including those needing assisted living. Although Vi's Assisted living was to isolate residents, in the long run, it kept most safe under extremely trying circumstances. I may not have been pleased but in retrospect, I do not know what VI could have done better without risking greater safety concerns for residents. I am thankful that my Mother was there and reasonably taken care of, with moderate dimentia,during that time. She is now 96 and still kicking!

Nadiia Tkachuk is an amazing wonderful lady I am extremely happy…read more having her come to my house to help me. She is great at everything she's does and is very uplifting and brings much happiness to me. She has the most positive personality and is a perfectionists at her work.

Title: Outstanding…read moreCare and Compassion -- Anytime Home Care is a Blessing Review: I can't say enough good things about Anytime Home Care in McHenry. From Day One, they have gone above and beyond in helping my mother with all her ADLs (Activities of Daily Living). Their care has made such a difference--not just in her physical wellbeing, but in her dignity, comfort, and peace of mind. Here are just a few of the things that make them exceptional: Comprehensive Assistance They help my mom with everything she needs--bathing, dressing, toileting, mobility, meal preparation, feeding, medication reminders, light housekeeping, and more. Whenever there's a task needed, they're there. Reliability & Consistency The caregivers show up on time, and they provide consistent care. It's such a relief knowing that when we expect help, we really do get help--no surprises, no last-minute cancellations. Skilled and Compassionate Staff The caregivers are not just capable; they are kind. They treat my mom with respect, patience, and gentleness. They listen, they adjust, and they genuinely care. It shows in the way they interact--never rushing, always attentive to her feelings and comfort. Personalized Care They take the time to understand my mom's routines, preferences, and what makes her comfortable. Whether it's helping her dress in her favorite clothes or making meals she enjoys, they tailor the care. It's not generic--it's personal. Clear Communication The staff and management keep me in the loop. If there's something new or if my mother's needs change (which happens), they check in with me. They listen to what I have to say and they adapt the plan as needed. Dignity & Respect Perhaps most importantly, they preserve my mom's dignity. Even with tasks that are intimate or sensitive, they handle everything with discretion, respect, and kindness. They help her feel like herself. Peace of Mind for the Family Knowing she is well-cared for lifts a tremendous weight off our shoulders. Anytime Home Care gives me confidence that her needs are being met and that she is safe, comfortable, and treated with love. Bottom Line: If you are looking for a home care service that truly lives up to its promises--in doing all the ADLs, with kindness, skill, and genuine compassion--Anytime Home Care in McHenry should be your go-to. We are so grateful for them. Thank you for everything you do

I looked at over 25 facilities with memory care. Arden Courts of Northbrook was definitely the…read morebest. Each and every staff member/caregiver at Arden Courts demonstrates true compassion, understanding, acceptance, and excellence of care. The director frequently interacts with the residents. She knows all the residents and their personal needs. She is easily available to family members and goes out-of-her-way to accommodate. The nurses are a blessing. They listen to the residents and families to provide the best overall care. They take a special interest in each resident, note changes in behavior, and frequently talk to the doctors. The doctors consult with the residents and prescribe medications sparingly to help the patient live the best life possible. (The last place my brother was at -- for one month -- wanted to give him psychiatric drugs without any thought of the negative effect. Caused harm, not good -- nurses and doctors didn't care. Brother had a urinary infection, they didn't even test him or try to help -- just gave strong psychotic drugs.) The receptionist always greets a person with a smile and eagerly assists in any way possible. The activity director at Arden Courts provides thought provoking games, exercises, and socialization for all levels of memory care residents. Music, art, movie nights, Men's Club, Women's Club -- all of the various activities are provided to give the residents a sense of normalcy and purpose. The caregivers excel at giving personalized assistance with loving patience. Couldn't ask for any better attention. Maintenance and housekeeping staff are wonderful in keeping the residents comfortable in a tidy, clean environment. Kudos also to the kitchen staff. A variety of foods are provided, and accommodations are made when needed. They take pride in what they do. Don't forget the importance of the environmental setting. Arden Courts of Northbrook does not have residents on the second or third floor with stair and elevator access. No -- residents are all on the first floor, in separate rooms with their own 1/2 bath and with access to two large enclosed, secure courtyards connected by a 1/4 mile walking path. (In the other facility, my brother was on the third floor and doubted that he would ever again touch a leaf or walk across green grass.) In warm weather, Arden Courts allows the residents to go in and out the doors to the courtyards and walking path as they want. There are four "house" wings to Arden Courts that allow more individual care, being that each "house" has only 14 residents with their own caregivers. Each house has a living room with television and comfy chairs and an extra large, bright kitchen/dining area that overlooks a courtyard. Each kitchen has its own refrigerator that has extra treats for snacking. Family members can even bring an occasional treat to put in the refrigerator or freezer for their loved one. The four "houses" connect to a main activity center that houses a studio for art, bingo, and other activities; a community room with a piano for larger gatherings of trivia, exercises, music, movie nights, etc.; a nurse's office; and a room used by a barber, beautician, podiatrist, and dentist. My review is long; it needs to be to point out the many things a person needs to consider before placing a loved family member in a memory care facility. Arden Courts is a blessing! I saw more than enough places, but it wasn't until I saw Arden Courts of Northbrook and met the amazingly wonderful staff that I knew that was the only place for my brother.

My wife has been a resident at Arden Courts in Northbrook for over a year and during that time she…read morehas been well taken care of. I know that she is safe and all of her needs are being addressed. The caregivers are all dedicated to the well-being of the residents. They are gentle, kind, professional and respectful of the residents. The facility is clean and well-maintained. Finally, the professional staff, as well as the caregivers, are very attentive to the needs and concerns of those people whose loved ones are residents in the facility. I take great comfort in knowing that the staff and caregivers are taking care of my wife.

My decision to move to Trulee was a good one! Excellence prevails at Trulee-Evanston, the…read morenewly-established senior living community located on Ridge Avenue in Evanston, Illinois. Vitality abounds in a community designed for both wellness and social engagement. Daily activities include exercise classes and thoughtfully-planned events including guest presentations/performances, current events, documentary discussions, travel talks, board/card games and more. The inviting smells coming from Trulee's kitchen permeate the second-floor dining center. Nutritious meals are served with a culinary flair, enhanced by the company, smiles and laughter of my new friends. As a spirited woman of 78, I continue to celebrate my 21st birthday. I recall over dinner the other evening asking my companions, "What is the secret of longevity?" One response was "attitude," another said, "happiness," the third said "thinking positively." There you have it! I'm surrounded by people who love life and continue to live life well. Genuine caring is demonstrated regularly by both administrative and medical staff. Living life well in an environment of kindness and caring is what Trulee-Evanston is all about. Charlene Blockinger

From the owner: Trulee Evanston is a modern senior living community just 13 miles north of Chicago. This is a…read morelifestyle that rewards your love of an urban, yet close-knit vibe with striking architecture, cutting-edge technology conveniences, extraordinary culinary experiences, and refreshing outdoor spaces. Mirroring the experience of a 5-star hotel, with the finest in hospitality and services. A 9-story senior living community that can inspire you to rise to new levels of wellness and peace of mind. In Evanston, Illinois, Trulee Evanston features Independent Living, Assisted Living and Memory Care. We'd love to tell you more.