I wish I could live here. My very elderly father moved in a year ago after becoming a widower. He…read moreis independent and thriving. Most of the residents and staff are very friendly and interesting - we have enjoyable conversations and interactions every time we visit. My father enjoys the exercise classes, meetings, and meals in the dining room and with various groups. The food service is offered in a grill setting, carry out, and also a fine dining room which offers truly delicious meals. The facility is nicely sited within a neighborhood and seems the right size to our family - not too large and not too small. His apartment is spacious, comfortable and the right size for him. My father was initially against moving out of his home where he has lived well over have his life but is now so happy, busy, and engaged every day. He had to move into the nursing care for a few months for a severe wound to heal and has now successfully moved back into his independent living apartment.

This is one of the nicest retirement communities I've ever seen. I know a number of people who…read morereside there and they are completely happy with everything about Three Crowns. The staff are caring, helpful, kind and generous with their time. The facilities are lovely - and I feel welcome every time I visit. They all go overboard to assist visitors and residents alike. Everyone seems genuinely comfortable and happy. The food offerings are abundant and deliciously prepared. There are options to dine in a casual 24-hour available cafe as well as a lovely dining room with excellent food. The staff is helpful and I've always them treat everyone with respect, kindness and and are willing to help with a smile and go the extra mile. There is every amenity possible, a broad array of "classes", beautiful choices in housing, swimming pool, gift shop, salon services, movie "theatre", game room, and so much more. The gorgeous art that covers the hallways are created by the residents who are working and living artists who are able to feature their work of aa monthly reception. I could go on and on but I'll leave it here. Go see for yourself..and it's a "forever home". As you need more services, they are available, so no need to move to another "home" to receive the medical services you require. It's a wonderful place.

My mother was an outpatient client for 3 weeks after a brief stay at Evanston Hospital. We had a…read morefantastic care team on the 3rd floor, who showed her the utmost respect and care. They are always willing to lend a helping hand when we need it. The facility does offer free parking. Visitors must check in and check out at the front desk on every visit. I do want to mention that on occasions, the staff does take cruel treatment from some patients, so be kind, as they are there to take care of your loved ones.

Our loved one experienced a couple of health setbacks while at this facility. Each time, there…read moreseemed to be a delay in calling paramedics and getting them transferred to the hospital, which was concerning. What really made a difference were the CNAs. Victorine, Quincy, Annie, Ngozi and several others were consistently kind, attentive, and compassionate -- they're the ones who helped make a tough situation more bearable. We actually returned for a second stay mainly because we trusted the care provided by these CNAs. There were also a few nurses, especially those on the late-night shift, who clearly had our loved one's best interests at heart and provided excellent care. The doctor wasn't particularly warm or approachable, but when I raised concerns about medications (through the nurses), he usually responded and tried to address them. Unfortunately, therapy was the most disappointing part of the experience. I had to be very vocal to get my loved one the therapy they needed, and it felt like there was little initiative or follow-through from the therapy team. Basic equipment like gait belts seemed unfamiliar to them, and we were pushed toward using a Hoyer lift rather than working toward the mobility goals we had set. Another concern was cleanliness -- not once did I see anyone doing thorough cleaning. For a medical facility, that was troubling and made us uneasy about infection control.

Banish loneliness in a friendly group with good food and luxurious surroundings. Located in…read moredowntown Evanston so doctors and shopping are nearby. There's a van for some longer trips.

Warmly professional staff! Deliciously healthy food choices, gorgeous, well-planned, peaceful…read moreunits, inviting spaces in which to play, relax, or meet a friend to chat. Impressive activities schedule with excellent speakers. Perfect location, especially if you enjoy walking to excellent restaurants, music, groceries (Whole Foods, Trader Joe's, Farmers' Market, etc), or to Northwestern for fabulous and free jazz concerts by their brilliant students. I could go on and on. And, there are glorious sunrise walks by the lake! I look forward to living there..

The Pearl of Evanston is a fantastic facility with top notch care ! The administration , nurses…read moreand physical therapy along with activities are exceptional . I give Pearl a 5 star rating . My friend Cubs Superfan Ronnie Woo Woo Wickers loves it there . I recommend Pearl to anyone needing short term or long term care

How can I leave a 1 star review without even going there? Well, I'll tell you. My mother in-law was…read morelooking for rehabilitation. I called not once, but four times to ask to take a tour of the facility. My wife called an additional three times. All calls went to the admissions voicemail. So 7 messages left, not one call has been returned. That tells me that The Pearl Of Evanston is not on top of things. What happens if there is an insurance issue, or logistics issue? Doesn't fill me with any confidence of their ability.

My MIL had a great expereince here-shout out to Janice, Denize & Deidre! Really great team -always…read moremade her feel respected and well taken care of. Would recomend!

My 88 yr. old Mom had an accident 2 days after Thanksgiving and broke both wrists and hurt her…read morehead. After 2 days in the hospital she came here for rehab. Mom came home on December 23 and her wrists were in much better shape. Kelly was amazing to work with and the staff were wonderful to Mom. THANK YOU

I was at Alden for 3 weeks after hip replacement surgery. The nursing staff was responsive to my…read moreneeds and made my recovery process better than I could have imagined. Maria, a CNA, went above and beyond to keep my room clean and made me as comfortable as if I were at home. I called her Santa Maria, she was so kind. PT was thorough, friendly, had me up and walking, and the food was excellent. There was some miscommunication from the admin staff + social workers, but overall I had a good stay.

My father stayed here last year and had a good experience. However, this past week, my uncle moved…read morein for physical therapy after a two-week hospital stay, and our experience has been concerning. Regardless of need, every resident is put in a diaper, as staff can take up to an hour to respond to call lights--even for basic restroom assistance. By the end of the hallway on the second floor, there was a strong odor of urine. Despite being fully mobile and independent before arriving, my uncle was often put back in bed after lunch instead of being encouraged to walk, simply due to a lack of available staff. The staff also shamed him into submission of never leaving the wheelchair even when he wanted to walk with a walker or visit another area. When we raised concerns about Nurse Sarah on the second floor, the administrator refused to take my call. If you're considering this facility for a loved one, think twice. The lack of staffing and poor care standards make it a place to avoid.

We felt lost in trying to navigate our way through the great number of senior care communities in…read morethe greater Chicago area. At no cost to us, Joe narrowed things down to just three places that met our requirements for budget, zip codes, and the specific care needs of my mother. We finished touring three relevant communities in just one afternoon, rather than the three weekends we had planned on allocating. After our tours, he clearly laid out the pro's and con's of each. As a result, we were able to make a calm and optimal decision about what was best for mom, not a shoot-from-the-hip decision. She's very happy where she is, and so are we. Wow, did he save us time and trouble, and from the risk of making a poor decision.

Buyer beware. Artis of Wilmette is poorly managed and prioritizes profit over resident care. Within…read moretwo days of moving in, my mother was unable to sleep due to a disruptive neighbor--an issue staff admitted was long-standing. The only solution offered was to downgrade her room or pay $1,000 more per month for a room originally quoted at the same price, a clear bait-and-switch. We moved her to another facility where she now sleeps peacefully. Artis cannot be trusted.

We moved my dad in 5 months ago and recently got him out. He got there a happy person and left…read moremiserable, disheveled, aggressive, handicapped and in diapers. I would never send a loved one to this program again. His disease progressed significantly. There was never enough staff, they lost medications, the room was often filthy, the food terrible. When visiting I would witness the saddest things - from people crawling down the halls or begging for help, to actual violence between residents. I'm so glad to have my dad out of this place. He is now much better now that he is out of Artis. If you visit, take note of how many families feel the need to hire private care in addition to memory care. Terrible!

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

The Carrington merits five stars in almost every measure of performance. The rooms are spacious and…read moreare kept spotless by a dedicated housekeeping staff. The physician I usually dine with calls the meals outstanding. I agree. There is a large gym with a decent sized comfortable swimming pool and a large number of physical therapy machines at different levels of skill supported by knowledgeable trainers. Free transportation is provided as far as 12 miles for medical/dental appointments and 8 miles for other trips. My main criticism is the absence of adequate tech assistance. Since there is one tech helper, it can take at least three days before you receive any assistance. While the techie is outstanding, he cannot serve roughly 200 residents. This is not the mid-20th century when most residents were not computer literate. I first thought that imposing a surcharge for access to a techie would work, but then a surcharge would need to be imposed on all activities that a minority of residents use.

Nice apartments, well kept. Nice residents. If looking for full service, this is a good choice…read more Well managed.