Don't know if there would be enough room to write all of the Wonderful things that happen at this…read morecommunity day in and day out.. So many people go unorganized st this community and it is a shame because the experience starts as soon as you take that tour with Marley Amaya.. There is not one question that was not answered and the amount of Joy she makes you feel at such a difficult time is honestly top notch. Had several questions for Ernie and again the fact that everything you ask is important to them makes the experience so wonderful.. I highly recommend this community for all that the staff does day in and day out and to know you can pick up the phone and speak to Marley even on her days off makes things that Much Better .. Just want to say Marley , Ernie and the rest of the team THANK YOU FOR EVERYTHING YOU DO...

I agree with all the negative reviews, and it got much, much worse not better. No discipline, no…read moresincere caring no supervision by administration, no empathy .I would never , never, never want to be place by my Family in BV Glenview. Seniors don't get the care They deserve and pay for it.

I would like to thank Wellshire for the care that my mom received. The staff was friendly and…read morealways kind. She was 98 years old and needed a lot care some days and even though this is not a skilled nursing facility they did their best to give her the attention she needed. They gave us good advice for hospice care, and were accommodating to her family during her last days. It is smaller than most which was nice and had a homelike feel. Thank you

The Executive Director does not look out for the residents. They are understaffed and often…read moreneglected. The aides are wonderful but spread too thin. Meals are repeated too often and are not really healthy. Outings are often cancelled because the bus is broken down or not available. The activities are very limited. Ask questions about staffing if you are planning to have your family member live at The Wellshire.

My Mother rest her soul was a resident here and the staffing was very informative along with Keshia…read moreKnox and her team, It was like a family environment in which all the residents interacted with exercise and movie day along with fresh popped popcorn, My Mothers 2nd home away from home, Sincerely George Black

Finally got my Mother out of there after almost 3 months. All they care about is the money. Her…read moreinsurance was accepted but not for the reason she went in there for which was PHYSICAL THERAPY. After all that time there they never ONCE did P.T.. Such a sad place to be knowing they aren't there for the best interest of your loved one. I know I shouldn't have kept my Mom there that long but I had no choice at the moment. I only give my opinion bc I care for the elderly.

Our father had been a resident at The Sheridan in Park Ridge for over a year. It was not easy for…read moreour family to decide that an Assisted Living facility was the right place to meet his needs. Choosing The Sheridan was our BEST decision. We had toured many other facilities, always leaving feeling depressed. Then we visited The Sheridan. What a difference! The environment was so beautiful, as if you were walking into a high class hotel. Our father wanted to live at home, but he was so impressed when we brought him there. We were welcomed so warmly by the administrative staff. And when he saw his apartment, he said, this is all mine? Our CNA's and nurses not only took excellent physical care of him, but treated him so lovingly. Our needs and concerns were always taken seriously and met instantly. Our family and Dad developed such a close bond with them. Each person who works there, in every capacity, is so dedicated to giving the best compassionate care to each resident. They go out of their way to make everyone feel special. It is always difficult to watch your loved one decline, and our hearts are broken to lose our precious father and husband. But, we will forever be grateful that the remainder of his life was spent at The Sheridan. With gratitude!

Good looking facility however awful place. The give you a great…read moresales pitch but is all a LIE. MY WIFE MISSED MEALS with no caring from the staff. When is advised the staff they ALL stated it was wise decision on my part to take her back home. She was ignored much of the time very little help. they claimed they were fully staffed .. ANOTHER LIE.One time 3 of the staff walked by the room and my wife asked for help and they said they would be back soon never came back.. care quality extremely poor. they claim i owe them over $4000 as they claim i took her out early but they will pro rate and return pro rated portion.DO NOT BELIEVE. I AM CONSIDERING WILL CONTACT LAWYER. FRANK IANTORNO. WIFE LINDA

Facility looks nice, but once you pass the secured entry to the rooms the scent of urine is in the…read moreair. There were multiple admin turnovers in 2023. Large turnover in permanent staff as well, as they all left after the good admin did. Program outsources for many nursing and caregiving shifts because of consistent staff vacancies. These temp staff are not well trained to the health and safety guidelines of the program or individual resident needs, and are not at all well supervised. Residents walking around with no pants on, soiled from urine or feces. Some haven't changed clothes in multiple days and smell like it. Many have visible bruises or cuts from falls and accidents bc of low supervision. Room doors are locked to keep residents out of their room during the day, and in them at night. Look at the pictures on social media- always the same small group of happy looking seniors while the facility itself houses very many more. There are a small number of really kind and caring individuals who do very good work with residents or at their role at Emerald, but they get overshadowed by those who are just collecting a paycheck- and the negative experiences that stem from that. Overall the program is not structured, staffed, supervised or equipped to provide high quality care for seniors.

Wow! All I can say. Everyone here is so kind and makes sure that everything is taken care of. From…read morethe people who are staying there, too the people who come to visit. I was so impressed by how diligent the staff is. My girlfriend's grandpa is there, he said he fell and staff recommend to get an X-ray just make sure nothing was broken. They said they would bring the X-ray machine to Emerald so they don't have to send him anywhere. Amazing! Thank you to the staff!

I had the privilege of meeting Ronki who is the founder of SNT healthcare. She's lovely so…read morecompassionate so kind. She even missed church on a Sunday to come see me. I hope I don't burn in. You know where if you want someone really kind and compassionate try this SNT healthcare service She sent me two girls that helped me around the house. They did a great job. I'm not glad I'm injured but boy what a blessing. It's a great company. Thank you so much Ronki and Tavi and Jennifer. You guys are the best.

From the owner: Our skilled nursing and companion care services are anchored in love, trust, and companionship. As…read moreclients of S&T Healthcare INC, family members can expect that their loved ones will receive the services they need. Our number one desire is to ensure our clients are comfortable and remain in peace, in the comforts of their own home. We are committed to compassion and integrity, continual education, training, loyalty, and respect.

I feel very lucky to live here the last eight years. My husband and I appreciated the wonderful…read morecare by staff as well as the different dining options the seven years we were here together. I have lived here alone for one year and feel very safe and comfortable. Living at the Vi has given my family peace of mind which I am thankful for.

The decision I made to make my home at The Vi was one of the most important ones I ever made. I…read morehave a beautiful apartment with all I need to make me feel "at home". A lovely balcony for sitting outside. And best of all, a wonderful community full of warm and welcoming people to socialize with. My day is as full as I want it to be, with lectures, music, book clubs, exercise classes, yoga , wonderful shows just for us and very enjoyable dinners in the evening with lots to choose from. Best of all, I don't worry if I will need medical help because the Care Center is right across the street where I know I will receive first rate nursing care should I ever need it. I feel the Vi offers me security and a wonderful staff , all of which couldn't be nicer or more willing to make my life as trouble free as possible. So many times I have heard people here saying "I am so lucky to be able to live here" and I couldn't agree more. I have been here for 5 years now and I look forward to many more years of easy living at the Vi.

The Carrington merits five stars in almost every measure of performance. The rooms are spacious and…read moreare kept spotless by a dedicated housekeeping staff. The physician I usually dine with calls the meals outstanding. I agree. There is a large gym with a decent sized comfortable swimming pool and a large number of physical therapy machines at different levels of skill supported by knowledgeable trainers. Free transportation is provided as far as 12 miles for medical/dental appointments and 8 miles for other trips. My main criticism is the absence of adequate tech assistance. Since there is one tech helper, it can take at least three days before you receive any assistance. While the techie is outstanding, he cannot serve roughly 200 residents. This is not the mid-20th century when most residents were not computer literate. I first thought that imposing a surcharge for access to a techie would work, but then a surcharge would need to be imposed on all activities that a minority of residents use.

Nice apartments, well kept. Nice residents. If looking for full service, this is a good choice…read more Well managed.

What an absolutely wonderful place. There is a beautiful chapel on the 2nd Floor where residents…read moreattend daily mass in the mornings and afternoons. The floors are clean and well maintained and always smell fresh. Just ask the residents themselves living here, they can attest to their happiness.

This is a five star community!!! Not only is it kept clean the staff is courteous and ready to…read moreassist in any circumstance!! There are always fun activities taking place!!! The church is absolutely beautiful!!! And the backyard seating area peaceful and immaculate!!! Residents are friendly and ready to play a dice game in the ice cream shop whenever someone would like! Come and see this hidden gem!!!