Care givers Jonae and Jacqueline are so wonderful. Since they have started taking are of my mother I have had total piece of mind! They are professional , engaging and very hard working! I appreciate that they help my mother with all of her needs and then some!! I highly recommend Home Instead they have been so easy to work with. Brittany and Karen have made navigating my mother's care so easy! read more

Judith Lux's caregiver, Chloe, has been extremely beneficial and helpful in keeping Judith mobile and involved in the activities at her assisted living facility. Without Chloe's upbeat and engaging personality, Judith would spend all of her time in her room alone. Chloe also got Judith involved in piano lesson classes which she absolutely loves. As Judith's sister, I am very appreciative of Chloe's sincerity and help in all she does. read more

We have one caregiver from Home Instead/ Honor. Her name is Sharon Ly'burtus. She is amazing. My father connected with her right away. She is thoughtful and caring. She cares for my dad from 8 pm to 8 am four nights a week. She provides toileting help, dressing and undressing, and all mobility and transfer help she does it with grace and care of the details. What we like most is how much she engages with dad. Dad is 93 with advanced Parkinson's, and some heart issues. They talk about the past, sing songs together. Dad texted me this morning and said " I am up, dressed scrubbed and shaved. What a nice job Sharon does." I highly recommend her. We love her! read more

We have been working with Home Instead for past 3 years, have used this agency for multiple family members. Karen and Roy are the best people to work with, great communicators, very accomedating and helpful. I would recomend Home Instead (Skokie) to anyone who needs help. read more

I am not one to typically write reviews, but I feel it is especially important during these unprecedented times. My sister and I both want to express our full gratitude to the great staff and caregivers at Home Instead Senior Care of Skokie! Karen and the client services team have gone above and beyond to ensure consistency with our caregivers and always provide great communication. It has given our family such peace of mind knowing that Home Instead was able to adjust our schedule to increase hours as our stepdad's needs were changing quickly. We've had the blessing of receiving impeccable care from Home Instead for many months now. Due to our stepdad's history of multiple strokes, his dementia progressed rapidly after his most recent stroke last year, which ultimately led to him requiring full 24-hour care. Our mom simply could not do it alone anymore, although she truly wanted to. If it weren't for the most loving, caring and compassionate caregivers that have devoted their hours to us - our mom would never have been able to function caring for our stepdad on her own. Our amazing team of caregivers have all been life savers! These incredible people have become a source of support and comfort for our mom, and we have full peace of mind knowing the great care they're providing to our stepdad every day, especially during this scary time with COVID-19 when we can't be there ourselves to help out. The weight and burden that has been lifted is truly priceless! Having a loved one needing care is not an easy choice for any family. For us, choosing Home Instead Senior Care has, and continues to be, the very best choice our family has ever made! Thank you for helping our mom, caring for our stepdad and providing your amazing services!! We are forever grateful. S & C read more

Karen Neuman and her staff at the Skokie location have been wonderful to my father. They have been so patient and conscientious with all of his hospitalizations and yet making him a priority! They have so kindly checked in on his progress weekly, ready for him to resume services once he's home. I can not praise them enough. The biggest hurdle as the daughter of an elderly, frail father is the comfort and reassurance that his care is thorough and competent. This agency gives me and my family peace of mind.... And that means everything! read more

The staff at Home Instead Senior Care could not be nicer and more attentive to my aunt's needs. Everyone at the Skokie office is caring and does their best everyday. They have been supportive from the beginning of setting up staff for her and bumps we have had along the way. I could not ask for better people to help with my aunt's care and our situation. read more

I have been working for Home Instead for 3 and half years. I would recommend this organization to everyone who loves to work with the elderly and their families. All Staff in the office are great and they really know how to work with families as well as with us the caregivers. Maria, Karen and Rithika always encourage me in my work and when clients need assistance they know they can always call me. Chelli and Daisy are not only great with our clients but exceptionally caring and understanding especially when I have been sick and know that we as caregivers have to be well in order to be the best at what we do with our clients. I am very grateful for all these ladies care and trust in me! read more

I contacted Home Instead on the advice of a trusted friend. My mother has had several hospitalizations over the last few years, and we have used other agencies with little success in finding a consistent caregiver who would stay for any length of time. My mother's current health situation seems more long-term, and I am happy to say that Home Instead has placed a very caring, warm and gracious caregiver to help keep my mother safe and comfortable in her home. In my experience, the secret sauce is in being able to match the needs and personalities of care giver and client, and the match made by Home Instead has been spot on. My mother's mood has improved (and thereby my mood has improved) and she looks forward to the help and companionship she is receiving. The Home Instead staff have been helpful when I have needed it, and are attentive to follow-ups when appropriate. You know you are dealing with pros when regular interactions become part of your normal routine without much interruption. I am truly appreciative of the service my mother and I have received. read more

I have been working with the great personal at the Skokie , Il. Home Instead office and they have been more than accommodating to the changing needs of my mother and father. The caregivers have been terriffic and so helpful to my folks. My sister and I thank Home Instead everyday! read more

I called to arrange help for my mom while I am out of town (two hours a day for three days, total). The Home Instead website states "We can schedule a professional CAREGiver to help for a few hours or as many as 24 hours", however, I was told that Skokie Home Instead only works with families who are looking for a weekly, ongoing caregiver and not a one time need. This should be stated clearly on their website so people looking for temporary help do not waste their time. read more

Home Instead sets a high bar for in-home care. It took several months to find a professional and reliable service. Home Instead worked with me to identify my family member's needs and quickly set up a schedule. I can now focus on spending quality time with my loved one without worrying about their health and safety. read more

Karen Neuman and the team at Home Instead are very caring and attentive. They listen and respond to any and all concerns promptly and appropriately. They also follow-up to make sure all needs are being met. We are very happy with the decision to use Home Instead to help care for our loved one. read more

Can't say enough about Home Instead!!! My family and Mother always felt so safe when one of their staff was in our home. The way they introduce new staff members to your home and loved one is truly unique and really should be the standard of how it's done in the industry. They always went out of their way to try to find the same caregiver again and again for our Mom. This made her feel very comfortable about having in-home care. She (Flora) built a great relation ship with my mom and even loved our pets, although she was allergic. We can't thank her and the other great caregivers enough for their great care and loving kindness. Highly recommended. The ILES Family in Skokie read more

Home Instead has been wonderful through my Dad's tenure with them. What started as 4-8 hours a day after he came out of rehab in 2016 following a UTI infection became 24x7 in 2020 with little notice after another UTI-triggered hospitalization. We were especially appreciative of the terrific responsiveness and accommodation they demonstrated during the swiftly changing needs of the post-hospitalization months. Karen Neuman and Home Instead "stepped up" beautifully and allowed everyone to breathe easier. Our change to another care provide was simply a shift based on Dad's changed needs and the family's goals. You are in good hands with Home Instead. read more

Very happy to report that we have nothing but positive things to say about our experience with Home Instead, from the quality of care provided by the caregivers themselves, to the availability and compassion of our case manager, to the numerous individuals (caregivers/ support staff/nurses/management) we have interacted with. Everyone has been friendly, professional, and considerate. Collectively they have exceeded all hopeful expectations. Like many seniors, our mother was reluctant to accept any outside help. The fact that she has is due, in no small part, to the skill and genuine kindness of the many caregivers who have worked with her. Every single one. As a family, it has been additionally comforting for us to deal with a team that has remained consistently on top of things (while keeping us fully apprised) even when an abrupt change in Mom's situation necessitated equally quick shuffling by Home Instead to accommodate her changing needs. Special praise goes to our case manager, Karen. She is gentle, genuine, and refreshingly candid. While other agencies may gloss over certain specifics, Karen gets straight to the matter and advises plainly what Home Instead can do, can't do, and also what they think they can - but can't completely promise. It's so much easier to make decisions when you're provided a clear picture. To everyone at Home Instead, our heartfelt thanks. Please know that your excellent work is appreciated. read more

Sorry. Mom was end of life and we needed care. Rainbow Hospice had this company on their list. Bridget came out and was great. We were very clear about our needs and this company failed to provide someone with Hospice training. We opted for 27/7 knowing we were end of life and we were tired. The worker showed up telling Mom, "we're gonna get you better." When I told her Mom was end of life she said I was too negative. Her constant chattering with Mom not only took away from family members who wanted to spend valuable time with Mom, but also wore Mom out. We wasted time with this company and worker on the final hours of my Mothers life. Go elsewhere. read more

I called Home Instead when another agency had let me down by not providing service the day after I was discharged from the hospital. They are awesome! I spoke with Tessa, one of the case managers. She was very reassuring and kind. Less than 2 hours of my call, she was at my home with the caregiver for the weekend. In addition, she had a plan going forward. I have been extremely impressed with the caregivers and care managers. The caregivers are very proactive, friendly and caring. All of the caregivers I have had so far live not far from Home Instead's office so finding someone to step in hasn't been an issue. I would definitely recommend them! read more

Home Instead was a great help to my elderly grandfather who suffers from dementia. We used them for part time companionship, to help with errands and other general type of assistance in the home as needed. The caregivers- Boris, Phillip, Ken and Irene provided these services and were an incredible help to me and my family. Thank you! read more

We called Home Instead to help us car for my Father while he was going through Chemo and Radiation. They were very helpful, and and very supportive. They were flexible with the schedule we needed, and were always available if we needed more help. They made our difficult situation much better. I highly recommend this company. read more

We have been very pleased with the service Home Instead has provided for both of our parents. They have been professional in all communications, flexible in scheduling and in matching caregivers with the needs and personalities of our parents. Individual caregivers have been thoughtful and attentive throughout our experience with Home Instead. I would recommend Home Instead for others who are seeking to support their loved ones' routine needs. More than anything, Home Instead allowed us to provide the love and compassion we wanted to share with our parents in the twilight of their lives. That service could happen in their own home was as important as any factor in making our parents comfortable with accepting professional caregivers into their lives. read more

Chelli was always pleasant and easy to communicate with. She had a great understanding of our families needs and made sure we had the right caregiver for my Dad. I was grateful to have Home Instead as support for our family read more

The Skokie agency provided excellent service to my parents as our Mother was recovering from a stroke. The caregivers were very attentive to their needs, always on time and always acted in a professional manner. Our parents enjoyed having the company and knowing that their needs would be met. The office was very flexible with our requests for schedule changes. We did not have to ever wonder if someone would be available to be with our parents. It was a pleasure working with everyone at the agency. read more

My mother is bed-bound, paralyzed and in a nursing home, and we have Home Instead Caregivers with her in addition to the great staff at the nursing home. The Home Instead caregivers that are working with her are doing an amazing job to keep her comfortable and to advocate for her in the facility where she lives. The office staff does an amazing job of staying on top of everything to make sure that there is always someone covering every shift! The care we get gives me so much peace of mind! read more

My mother (and her husband, who has dementia) were not ready to accept 24-hour care at home until she was recently hospitalized and then in rehab. We contacted Home Instead, which has an excellent national reputation and provides their caregivers with special memory care training. Dottie McGuire, the Quality Assurance Coordinator, was very kind and patient in setting up caregivers who could work around my mother's particular scheduling needs. They have helped her regain her strength, and been adept at knowing when to help and when to let her safely do what she can for herself. As my mother says, "Besides doing a great job, they are very caring." As I live out of state, I am reassured to know that my mother is in such capable hands. read more

The staff at Home Instead made sure that our needs were met with helping my 90 year old mother go from 24 hour care to independent living over a 10 week period after she was released from rehab due to a serious infection. The staff overseeing the care givers more than met our needs and were extremely responsive. We were satisfied with the quality of the care givers and would recommend Home Instead to others. read more

This is an excellent agency with high quality caregivers and a very professional staff. I have found the caregivers to be kind, helpful and well-trained. The caregivers are on time and dependable. The case managers are skilled at finding the right caregiver for the patient. I have been so pleased with this agency! read more

This service is excellent. They try to get to know the client so they can create a good match with a caregiver. Then they come out on the caregiver's first day to introduce client and caregiver. My Mom has had three different caregivers. She has clicked with each of them! Periodically they do site visits to ensure a great connection and good work. read more

Home Instead caregivers are with my mother 24/7 and, to a person, they are kind, capable, friendly, and caring with her. The office staff is very accommodating and helpful, regardless of the time of day or day of week, and they are always quick to let me know if there is a scheduling issue or anything else I need to know about. All of the caregivers are well-trained and thoughtful. When there have been any issues, they have been brought to the surface and addressed immediately. I am so grateful for the care my mother is receiving, and for the peace of mind that I have because of their help. read more

My wife was hospitalized for 2 months and then went to a nursing home for a month and was still fairly weak. On a friday our insurance company told us that my wife would have to leave the nursing home on the following Wednesday. Our doctor told us my wife would need a companion to help her while I was at work. I was at a loss as to which service to use. A very good friend of ours gave me a glowing report about Home Instead he was using for his wife.. I called the Skokie office on Saturday and they set up an appointment for me on Monday. A very wonderful person Ritka came to my home and explained everything fully to me and made me feel at ease. She asked me some questions so she could get a better idea of the fit between the companion and my wife. I explaned to her what my wife wanted and told Ritka that I had the next few days off and would need a companion on the following Monday. On Wednesday my wife was released and on Thursday Ritka came back to my house and talked to my wife and also asked her some questions. Ritka was so great and friendly and she put our minds at such ease we signed the contrat knowing Ritka would find us a good match. Monday came and Shelly the companion from Home Insead walked into our house with Ritka and my wife tells me they are great friends. Shelly is very proactive and protective of my wife, my wife loves having Shelly in the house. She cooks and does light house keeping. I feel very safe and relived that Shelly is there. Ritka did such a good job of matcmaking it is unbeliveable. I would reccommend Home Instead to anyone that needs a caretaker or companion. If you need help and are in the Skokie, Morton Grove,Park Ridge or North Chicago area give Ritka a call. If you are not in these areas give Home Instead a call they are National and International as well. read more

End of life management for my mother was an education for my family, in large part because we never had to deal with it directly. My mother suffered for 12 years with Parkinson's Disease. Each stage in the disease progression brought different issues and challenges. At the beginning, and for many years during my mother's journey, my physician father, who is a saint, managed her care. As the disease progressed, he realized he needed assistance. Both my parents wanted to stay at home, so our father brought in Home Instead. Let me say that my mother was not entirely on board with having a stranger come into her house. We used Home Instead for several years and towards the end, my mother loved her caretakers and they loved her. Home Instead's role was not only caretaker, but educator, family nurturer, nurse consultant. The management always worked with my father in choosing the caretaker he felt was right for Mom. We had four women who rotated around the clock at the end and we could not have been more blessed. The women taking care of Mom were warm, nurturing, and smart. Thank you to Felicia, Bibi, Veronique and Sylvia. In addition, I can't say enough about wonderful nurse Barbara. As my mother's situation worsened, Barbara guided us from how to choose an appropriate chair for Mom, to using a hospital bed. Was Mom already at that point? Yes. Barbara not only helped my mother through her disease progression, she prepared us for the end stages of the disease. Thank you for guiding us through the difficult years. We were so fortunate to have you in our lives. read more

Home Instead came to the rescue when my mom, who has Alzheimer's, declined quickly and needed a caregiver. The office staff are responsive, understanding and work quickly to meet your needs. The caregivers are simply amazing - caring, friendly, patient and truly loving. I highly recommend Home Instead! read more

Home Instead is an outstanding Agency. I can not tell you enough good things about them. I am actually a Geriatric Care Manager and hire care givers for my clients. I choose Home Instead for my own family member when we need these services. My sister was in the hospital for several months. She is quadriplegic and we were not comfortable leaving her alone a night in the hospital. From the first night that we had a care giver I had no doubt that she was in good hands. The care givers were kind and compassionate and very professional. They exceeded my expectations. read more

Home Instead has such caring and wonderful caregivers with my grandmother! When my father was sick, they were the first people I called to arrange help at home when he was going to leave the hospital. They were so supportive and helpful, I would highly recommend them! All the support staff are so responsive, they jumped right in and arranged everything very quickly. read more

I have used Home Instead services for many years now and have been very pleased with the quality and care of their services. Home Instead has given me peace of mind to know that my mother is well cared for. Their caregivers are professional and responsible. I never have to worry about my mother being alone if a caregiver gets sick or needs a day off, because the office staff will find us a qualified replacement. That is such a benefit! Caregivers also receive continuous training by the office on all aspects of working with clients. I am very pleased with their services and have recommended Home Instead to several people who have had similar positive experiences. read more

Home Instead caregivers have been helping my father now for several months and they have been excellent. The staff is communicative, flexible, caring and truly love what they do. I don't have to worry and my father is happy and able to function independently in his home with their help. The quality of the caregivers is at the highest level and although I travel quite a bit I know that my father is well cared for. read more

We were very pleased with the caregiver we hired from Home Instead to help with our grandmother. Because of her assistance, our grandmother was able to spend a holiday with her children, grandchildren and great-grandchildren. She passed away five months later, so it was even more special that she was there with us. I highly recommend this agency. read more

My mother's caregiver could not have been a better fit. She was experienced, thorough and extremely patient. Homeinstead provided care at a time when we really needed extra help for my mother's care, and we could not have made it through a very rough period without them. My mother's caregiver went above and beyond to provide support in a meaningful way. Scheduling was very flexible. read more

Home Instead is known for setting the gold standard in senior care-giving. This reputation was a significant factor in our family's decision several years ago to entrust Home Instead with the responsibility of providing personal care for my parents after my mother suffered a stroke. So when my aunt suffered a brain hemorrhage a year-and-a-half ago, leaving my uncle by himself in their Evanston apartment, we knew who to contact. It was a different city in a different state, but we knew what we would be getting with the high standards of Home Instead. I have been truly impressed with the quality of care that my uncle has received from Home Instead Senior Care based out of Skokie, IL. Chelly Fishman, the Client Care Manager, has been my primary interface in coordinating care for my uncle. She has done an outstanding job in all aspects of the process. She has found top-notch caregivers who have not only made my uncle feel comfortable and well cared for, but who have been able to establish an excellent rapport and friendship with him. I have seen a very positive change in my uncle being more conversant and engaged. As I live at quite a distance away in New Jersey, Chelly does an excellent job at keeping me apprised of how things are going and about any concerns or suggestions that the caregivers may have expressed. Home Instead has also been very accommodating at flexing their schedules when my uncle has a doctor's appointment. I used to try to coordinate this myself as I had done with my parents with a different Home Instead facility, but Chelly and the caregivers have been great at making all of the arrangements and informing me of any associated schedule changes. In the rare event of sickness or an emergency preventing a caregiver from being available for a shift, Chelly has always been on top of it and tries to schedule one of the regular caregivers that my uncle knows. I must say that Home Instead in Skokie has made my life easy in this regard and I have great peace of mind knowing that my uncle is getting superb care from loving and conscientious caregivers. read more

Home Instead is the best care giving agency in Chicago. Having a family member suffering from Dementia, Parkinson's and Narcolepsy we started home care services about 5 years ago. After navigating different providers and their caregivers, we quickly found that the time required to train new caregivers often had to be repeated again and again as finding a long-term consistent caregiver proved to be difficult. We also found it was difficult to find a male caregivers. That was until we found Home Instead. Home Instead has been providing exceptional care giving services for my father-in-law for over 3 years. From bathing, exercising, meal preparation, helping with groceries, attending doctors appointments, providing fellowship and many other daily activities, the people at Home Instead have always listened to our care process and integrated it with their caregivers. We have had a total of two male caregivers over this period and our family has developed great relationships with both of them. Having a disabled sister from birth, our family has used care giving services for the disabled for over 47 years. As a result, we have very high expectations regarding quality of care for those we love with no exceptions. The relationships we have developed with the Home Instead staff (Dotti, Roy, Bruce, and others) is what has made our experience what it is today. These people CARE about my father-in-law and our family and that is what matters to us. I am writing this review because I know how difficult it is to find quality care at affordable prices and I want people to know that Home Instead is great. Home Instead also works directly with our insurance provider to make the financial side an easy process as well. read more