I needed a skilled caregiver for my wife and looked to several agencies for a good source. After a…read morecareful search I found Companions For Seniors and I am very glad I did. I gladly give them five stars. Our counselor Sean, was very easy to work with and listened to what I needed. He found an excellent person for us and we couldn't be happier. She has been on the job for eight months and it is hard to imagine getting along with out her now. I also appreciated the simplicity of the agreement with CFS and have had zero issues with billing. I can highly recommend you consider CFS in your search for a caregiver for your loved onel

I had an excellent experience at this urgent care. From check-in to discharge, everything was…read moreefficient, organized, and patient-centered. The staff was professional, attentive, and genuinely kind.

When my father returned from the hospital towards the end of his battle with cancer, he needed…read moreprofessional care. For four weeks prior to his returning home I spent countless hours calling, interviewing, and screening home health care agencies and workers. To say the least it was exhausting and disappointing. Many agencies made hopeful promises but failed miserably on the interviews. Thankfully, I happened upon Margalit Tocher and her agency Home Care Assistance of Chicago. I am very glad that I did. Margalit spent more than a couple of hours on the phone and in person answering all of my family's questions and concerns. She brought her suggested care giver for my father to the hospital for an interview. The interview went well. Yet, when my father returned home it was determined that he needed not just care but 24 hour help. These were going to be his last days. The situation was overwhelming. Margalit immediately assembled a team of two care givers. The two caregivers sent, Renata and Alicja, were like a miracle to me and my family. They cared for my father in a way that one could only hope for. They were kind, gentle, efficient, knowledgeable, and respectful. I cannot express enough what it meant to have this caliber of care. It meant that my family could focus on spending the last days with my father without having to worry about his care and comfort. They made a very difficult situation into one that was as peaceful as it could be. I, and my family, will never forget how Home Care Assistance of Chicago and Margalit Tocher for going above and beyond my family's expectations. I can only wish my experience on any family going through the same thing. I give Home Care Assistance of Chicago my highest recommendation! - Eric

They provided professional and excellent care for my mother when I needed someone fast. Jenny…read moreCastillo met with us at our house and thoroughly explained their services. The next day she had a caregiver for my mom and they got along very well. What a relief! Thanks again Jenny!

BEWARE!! LivHome bought out Chicagoland Caregivers several months ago and ever since then, the…read morequality of service has been shockingly unacceptable. LivHome is aiming to be a corporate giant and capitalize on an aging population. What they "care" about is the bottom line: their profit. They've moved to a pricing structure that nickles and dimes the client. For example, if the caregiver helps the client make a phone call, then they must note it and charge for it. If they help the client with walking, then again, they charge extra. In addition, they are bullying and lying to long-time caregivers by saying they are not allowed to work extra hours, even if their weekly cumulative hours are not excessive (approx. 45 per week). The reason? Because they don't want their caregivers becoming too close to the client because they then run the risk of losing the caregiver. I've NEVER received a call from a supposed "care manager" or "care coordinator." Take my advise: go with another agency or hire a private caregiver. You'll undoubtedly receive much more compassionate service at a lower price.

I hired LivHome for care giving services upon my discharge from a skilled nursing facility. They…read morewere one of three services recommended to me by the nursing facility. I also knew someone involved with the organization. The care manager came out to visit with me and reviewed their services and my situation. I was told I would have to pay a higher rate because of my condition and that I have a cat. I was told there would be no problem with anything I was asking for including transferring. We discussed the type of caregiver I would need given my size. Again, I was told it was no problem. In 3 months' time, I had 5 caregivers. They included one that put her television watching ahead of helping me, one that cleaned the carpet by sweeping it with a broom and watching the dryer as the laundry finished, and one who told me up front she wanted a live-in position. I never requested a change; I always tried to work with them. The care manager always made excuses for the caregiver. It appeared to me that they were more concerned with fitting the caregiver's requests and schedule than the client. They made it seem that my request for someone to be proactive was very unusual. Furthermore, every time the care manager had to visit me, call me or work on my case, there was a $110 charge. The last caregiver I had was very good but she had just started working in the office so her hours were limited. There was one time I went 3 weeks without service. I asked the care manager what the problem was. He said it was a combination of 3 things: the # of hours I wanted (4 hrs. per week), my location (5 miles from their office) and the fact that I have a cat. All of the caregivers I had with the exception of the last all lived on the South or West side of the city. The final straw came last week when I was hospitalized for 2 days. I called the care manager to tell him what was going on and that I would need someone upon my discharge and going forward for about a week until I got my strength back. He said no problem and that he would call me daily. I called him the next day as soon as I found out I was being discharged. He sounded annoyed that I was calling so late for services. He was able to confirm my regular caregiver but no one called to tell me this or what time she would be here. During her visit, I asked who would be here the next day. She looked at me dumbfounded and said no one. I was told they worked on it all night but couldn't find any one. I was very frightened because I was extremely weak and alone. Furthermore, the caregiver the night before had locked the door despite my several instructions to leave it unlocked and she had left my transfer board out of my reach. I found out later that the care manager had spoken to one of the people I listed on my application about my situation. He spoke to him without my knowledge and told him more about the situation than he told me. I could understand if I was elderly and wasn't in my right mind but I'm young and am fully aware of what's going on. I felt very betrayed. He told the person he had no hard feelings. Well, that makes one of us! I would only go with them if you live South or West of the city and you want to be nickeled and dimed for the services. There are much better services out there who deserve your business.

SHS has always provided quality care for us. They are responsive and dedicated to helping with…read moreevery situation needed. I do recommend them. Sylvi the manager is a doll & very pleasant to work with.

First of all, note that I almost never give 5-star ratings, and my mom & I only used this agency…read morefor a short time, until a vacancy opened up for her in rehab. (Sorry to break your 5-star streak, Sylvie!) The cost is reasonable, and the shift hours are more flexible than other home help agencies. Sylvie was always responsive to any question or concern. When I contacted her with an urgent need for 24-hour care on short notice, she made a herculean effort to fill all the time slots, and came through for us. The agency seems to be highly selective in the caregivers they choose. Not only were the helpers generally more experienced than one finds in other agencies, they also appeared to be well-trained, resourceful, and highly intelligent. My mother has a long history of hostility toward home caregivers, and she did not like all of these caregivers either (although she did click with one of them, and there were a few others she probably could have come to like, given more time). However, I found all of them extremely kind, competent, and capable. My only issue was that some of them did leave a bit of a mess behind and disturbed my mom's impeccable arrangements of linens and other belongings somewhat. A minor matter, and partly my fault, for not leaving better instructions on how to find what they needed. Highly recommended.

I have Dealt with Loving Care on numerous occasions. First with my father and then with my mother…read more. Naomi who is the owner has gone out of her way to respond immediately to anything that we wanted done. When we would call her and explain what it was that was needed in help, within an hour she had 4 or 5 people call me. We were then able to explain our needs to them, meet with them and see what would work for both of us. She did not get annoyed if the needs of ours were not met with these people and she would not hesitate to send over additional people. She always understood what it was that we wanted and as my parents needed more care she was able to provide the right individuals. Once someone was hired she would follow up and be sure that we were both pleased (us as well as the caregiver) and she would check periodically as well. Naomi is caring, responsive, concerned, and on top of all the requirements that you may need. I would highly recommend her and the proof is in the fact that we have repeatedly used her for the past 8 years. The caregiver we have now is from Naomi and has been with us for 3 1/2 years. Judy Milstein

We had dealt with Naomi and her partner for many years- they used to be pleasant company to deal…read morewith and made things easy for us. But lately things have changed- she complains about the marketplace being bad, and that prices have gone up- well, she charges 40% to the person she hires, which they pass along to us as the employer! Dealing with her now is difficult, she is now very unprofessional and rude. It is a shame- they had a good reputation in the past, but apparently they have gone downhill just like the marketplace.

My mother in law is currently in this center. We are glad that we picked Bella Terra the care is…read moreexceptional From the director of admissions she is so helpful in answering any question we have. The front staff is extremely helpful maintaining the covid protocol and still bring stuff to mom. Rooms are Big and comfortable. My mom loves it so much that she prefer here than stay home by herself. The nutrition department is above and beyond helping with mom diet and nutrition to gain some pounds as she lost it due to her heart condition, Walter and chef prepares foid that she likes, which made her gain 5 lbs. The care committee is so well coordinated they helped so much to connect all the dots to better care for mom. The nurses and contact care team is the true life line for mom, they keep an eye for mom every moment she is there. The PT and OT did fantastic job that she walk 200 feet with some Assistance. The nurse practitioner is so wonderful and detailed oriented, helpful in answering any health related questions I can go on and on Over all I loved this place highly recommend it as they variety in care they provide with such a compassion in their hearts I am planning to enroll my dad on their cognitive center as he has dementia.

My Mother rest her soul was a resident here and the staffing was very informative along with Keshia…read moreKnox and her team, It was like a family environment in which all the residents interacted with exercise and movie day along with fresh popped popcorn, My Mothers 2nd home away from home, Sincerely George Black

My husband is nonambulatory after a stroke. I noticed this organization was highly rated so we gave…read moreit a try. It's been 5 weeks now and we couldn't be happier. We have a terrific caregive/cna, Igor. Very competent and amiable. He is gentle with Scott, never rushes and always explains what he's doing. He's never late and hasn't missed a day. Very laid back company, no 20 page contract to sign. They are in the business because they care. John Fitzgerald and Scott Myers

Through this agency, my family had the wonderful opportunity to meet a true angel who cares for my…read moreMother with kind hands and a full heart. The agency is terrific to work with. We are more than pleased and grateful to have found Friendly Home Care.

Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.