After a member of my family had emergency surgery, we suddenly needed part-time in-home care to…read morehelp him recover. Comfort Angels Home responded incredibly fast and made a stressful situation so much easier. What really stood out was the level of commitment. The owner personally stepped in and stayed overnight for three nights herself. That level of dedication and compassion is rare and meant a lot to our family. The caregiver support we received was professional, kind, and exactly what we needed during recovery. Communication was excellent, scheduling was flexible, and they truly went above and beyond. I would highly recommend Comfort Angels Home Care to anyone who needs reliable, compassionate home healthcare--especially in urgent situations. We are very grateful for their help during a difficult time.

I am really happy with the elderly care service I have been receiving for my family member with…read moreComfort Angels. Even though the most important thing for me was the quality of in-home service, which I definitely received, I was also looking for an affordable hourly rate. Compared to many caregivers, this company gives an excellent service at an affordable price. I highly recommend using them

Lincoln Park Family Care (LPFC) has been a wonderful provider for my mom who has moderate…read moreAlzheimer's Disease and lives in a continuing care retirement community (CCRC). Many CCRCs, no matter how upscale they are, are understaffed and are not designed for people with mild to moderate dementia. They offer three categories of care (independent living, assisted living, and memory care) when, in my opinion, there should be at least six categories. They market themselves as providing all of the services an aging person will need, but that's not really the case. Our elders are healthier than in the past and as a result, more of them are going to age into dementia. It's a looming crisis in elder care. In my opinion, CCRCs need to evolve. Until they do, people who can afford CCRCs may have to hire private care or their loved one may suffer alone and be heavily sedated. My mom is young (72), physically healthy and active, which presents challenges because she is also unable to make rational decisions. She does not understand that she has dementia and is proud and independently minded, so assisting her with activities of daily living can also be very challenging. Jeff and Ausra, the owners, have gone above and beyond in providing not only compassionate care for my mom, but support for me via many meetings and phone calls. Before working with them we had another caregiving provider and experienced turnover and last-minute sick call-outs, resulting in substitute caregivers my mom did not know. The only time I got a phone call was when there was a problem. This is not how LPFC operates at all. I get frequent updates from them, and we also talk to share ideas, discuss challenges, and also share positive experiences. LPFC takes a very hands-on approach and they are clearly driven by empathy and an earnest desire to make my mom's life as fulfilling as possible. A lot of thought has gone into the caregivers they have matched with my mom. Retirement communities can be challenging environments for private caregivers to navigate, and LPFC has also been consistently patient, honest and proactive in communicating with the retirement community and being patient with the challenges. The chord running through all of what LPFC does is to provide my mom with the best care based on her unique needs. I have heeded their frank and constructive advice many times, and their insights have given me a better understanding of how to approach my mom's behaviors and needs as we navigate this challenging and tragic journey. I highly recommend LPFC. I feel very lucky we found them.

I engaged Lincoln Park Family Care (LPFC) in the midst of the pandemic no less, after my mother…read morefinished with her skilled nursing stint after a fall, and was released to her Independent Living apartment in an upscale senior center in Evanston that in theory provides all levels of care. However, my mother's return to the apartment was conditioned on employing assistance for her. As I manage my mother's affairs from across the country, this was a challenge as her senior center did not have anyone on their "list" that provided the kind of care my mother needed - daily check in and assistance with medication. My mother is intensely private and independent, and so the alternatives of half day "companionship" were not a good match, even though she suffers from dementia. Fortunately, Lincoln Park and Jeff and his wife Ausra were recommended by a former caregiver (since retired) I had employed for my stepfather several years ago. The team at Lincoln Park stepped in immediately with aplomb. They worked diligently to win my mother's confidence and trust - this is not an easy task. They provided me with reports on her progress and advocated on her behalf with the staff at her community. They made themselves available by phone 24/7 for when she got confused on things like her medication instructions. All of this was made even more challenging with the pandemic which forced my mother to spend all of her days locked-up in her apartment. Jeff obviously has a wealth of knowledge and experience working with dementia patients. One of the things it is especially hard to do, especially from afar, is evaluating the on the ground experience vs. the told experience of someone in mental decline who is fighting very hard to "keep with-it." Jeff very deftly and respectfully laid out the evolving situation as we all threaded our way through a very difficult time as my mother navigated her challenges amidst the changing COVID world. Ausra provided a very caring presence, especially with female support, and stepping in to take care of small shopping requests. Jeff and Ausra work as a very good team, and have other skilled caregivers when they are not on point. I can't say enough for the quality of care they have given to my mother and at the same time the assistance they provided me in understanding the situation in my role as remote caregiver. They have also been good eyes and ears on the ground, helping me stay attuned to the changing dynamics of the Center necessitated by COVID. I highly recommend Lincoln Park Family Care.

Lakeshore ranges from excellent to bad, depending on your loved one's concern(s). So, this is an…read moreoverall rating. One reviewer described safety with the check-in desk, the bird aviary, the washing machines, and the food being great. This is accurate, but I also experienced this as a facade. It's true, the first floor is modern, and by appearances, it really is impressive and rehabilitating. The rehab equipment is great too. I would also like to add that they have many resident activities: From nail painting to crafts, musicians, BBQs at the park, and many other social events. I've even seen therapy dogs and they actually once had Hawaiian Luau dancers! The excellent part of this review, however, is mainly only if your loved one is temporarily here, receiving brief rehab services, and, on the first floor. Not all that glitters is gold. The other floors are not so modern, impressive, clean or pretty. And they often smell of feces! As with many nursing homes, there is theft. Personal items go missing, belongings get lost or damaged, in part due to constant room/roommate changes, people with dementia wandering around, confused, as well as honest mistakes when moving things to new places, but there are also dishonest staff and dishonest residents, alike. Additionally, most rooms have at least two beds, but in may cases there are three or even four beds to one room. So, privacy on the upper floors is terrible. Staff longevity is poor; turnover is high! This includes management, upper staff, and directors of nursing (DON). Lower level turnover is much worse! Among RNs, Social Workers, CNAs, and many others, it is ridiculous. Turnover is stressful on residents, because they each have particular needs, and once you find someone you really like and get to know them, well, then they quit. What does this say about the facility? In fact, the only staff that seems long-term is house-keeping, many of whom have been there for decades. Minus a few other wonderful members, most of Lakeshore's care-workers don't stick around for long. Another reviewer also wrote about a resident's death by being burned alive--God Bless... Unfortunately, this is true, but it did cause staff changes. I believe it was a freak accident. Apparently, the resident died of smoke inhalation when his cigarette lighter exploded. He was allegedly in his wheelchair, and his clothes caught on fire. He was apparently on the north deck. It was a traumatic event---for his family, staff, friends, and residents alike. It radically changed the facility's smoking policy. A shock for all...very sad indeed. That said, I've also witnessed things such as a resident begging for help to use the washroom, because he couldn't walk, only to get yelled at by a CNA who told him to wait. He then peed his pants in his wheelchair. He looked humiliated. I also heard of another resident who needed his colostomy bag changed in the middle of the night. He called and buzzed for help, but apparently the staff person in charge of this duty fell asleep in front of the TV. The resident's bag burst, and he had to lay in his own...well, you get the picture... Many of the staff care deeply and they have huge, great big hearts! They have even reached into their own wallets for basic things and small comforts. Too many others, however, seem to have grown callous and/or quickly burn out. In other words, they just don't seem to give a damn. Sadly, this is probably one of the better nursing homes in Rogers Park. That said, even still, I would never send my loved one here, save for maybe a guaranteed stint in short-term rehab (e.g., one or two months), because it's not a happy place for long-term care or end of life issues--in my humble opinion. Yes, they have baked chicken, mashed potatoes and green beans with canned peaches, or ham and salad with decaf coffee. What if though, the same thing is offered to you nearly every week? If you have the same menu as a long-term resident (for literally years), well, guess what, this gets boring real quick. Everyday seems the same, day after day, month after month, year after year, leaving for a monotonous, mundane, upsetting existence. It can become very lonely, very fast. So, my advice, before sending your loved one here is to: Do your homework. Ask hard questions. Ask how long staff has been here and about turnover. Ask for a comprehensive tour of the whole building, not just of the first floor with the pretty bird cage. Don't be afraid to offend! If they do become offended, then maybe this is a red-flag. Verify for yourself, will your loved one be comfortable here? In the end, trust your head, your heart, and your gut. ...peace.

Im grateful for the hardwork that these staff do to provide care to my dad despite how difficult he…read morecan be at times

Best Home Care agency on the North Shore! The owner, Charmaine, has one of the biggest hearts in…read morethe industry. She cares so deeply for her those her team serves and for her caregivers as individuals. Over the past ten years her agency has consistently provided excellent home care as well as care inside of facilities. The dedication of her caregiving team has been amazing during the pandemic, constantly adjusting and adapting to meet the changing needs of the families. I highly recommend talking with Always Best Care North Shore if your loved one needs some additional support to maintain their independence and provide you peace of mind!

I highly recommend CHC, and especially Siobhan S., the Nurse Manager at Lincolnwood Place. Like…read moremany people, I was new to navigating the complex and ever-changing needs of an aging parent, and Siobhan was an invaluable guide every step of the way. She consistently provided support with kindness, wisdom, genuine care, and a high level of professionalism. Her guidance and advocacy made an overwhelming process feel manageable, and we are incredibly grateful for her help. We truly don't know what we would have done without her. I also recommend Kiara D., our assigned caregiver at Lincolnwood Place. Like many families, we were new to navigating the complex and constantly evolving needs of an aging parent. We truly needed someone onsite who could take ownership of my mom's care and clearly communicate with us about what was happening and what was needed. Kiara has been an absolute lifesaver for both my mom and our family. She consistently shows genuine compassion, attentiveness, and a strong sense of responsibility in everything she does. Every day, she goes above and beyond, and she is truly a pleasure to work with. When Kiara began caring for my mom--who was 100 years old at the time--she was nearly bedridden and not doing well. Thanks to Kiara's steady, kind, and dedicated care, my mom is now back on a positive path. She is up, walking every day, and receiving excellent care. I cannot say enough good things about Kiara. She has my highest recommendation.

I found custom home care while researching help for my neighbor when he was released from rehab…read more He is 83 and needed daily care after bad fall. I called a variety of agencies but once I connected with custom it just felt right. Sheila scheduled a visit while in rehab and then home visit before he transitioned home. Their advice, reccomendations and everything has been stellar. They are able to accomodate needs quickly and have a large, excellent pool of caregivers. They were able to provide male caregivers as well which was a major plus. We have used custom for about 4 months now and it only gets better. The caregivers have ALL been professional, knowledgeable and people you feel very comfortable leaving alone with my neighbor. Each one has been outstanding in keeping me informed and I know my friend is watched out for and safe. If you researching these options I understand how stressful and discouraging it can be. Its a very difficult process but I can assure you that custom has exceeded our expectations. Highest praise and highest respect to EVERY one I have talked to at custom home. They amount of stress that has been removed knowing we chose wisely is the most wonderful feeling ever.

This is a review more of the facility than the doctor because I wasn't even able to see the doctor…read more In fact, when I called to make an appointment, the receptionist just told me to show up between 10am and 2pm on a Monday. So basically, there are no appointments. Everybody just walk in. Great during a pandemic. The first thing you might notice when you walk in is that there are brown patches on the ceiling where water is clearly leaking from the roof. Somehow I don't think mold is a great addition to a healthcare provider's office. The next thing you might notice is that the receptionist will push different "better" insurance on you. The third thing you might notice is the chairs in the waiting room are still situated right next to each other, as if there's no pandemic and no regard for social distancing. The fourth thing you might notice is the infestation. I saw a MASSIVE quarter-sized beetle crawling in the middle of the waiting room with no fear. Clearly bugs have found an appealing home in this waiting room. The final thing you notice before you walk out the door is that they only take cash up front. No credit cards. Just like the 1960s. How retro and inconvenient! If you have any regard for your health and safety, pick a doctor who works at another location. I can't say how good Dr. Yeo is. From other reviews, he sounds great. But after strike 5 at this facility, I think it's time for me to walk out.

Great MD. Very open to discussion about my health. Very easy to get appointment. Friendly staff…read more Chunya very nice!

I recently had physical therapy from Jessica Brelje. She was the best therapist I've had for some…read moretime. I was very unstable, unable to walk without some assistance, my muscles were weak and range of motion was terrible. Thanks to her careful mentoring, instructions and assistance I can truthfully say that my life has dramatically changed. I would recommend Jessica without reservation.-

Last June I had a right hip replacement and my Doctor Kris Alden (best surgeon in greater Chicago)…read morefrom Hinsdale OrthopedicsI and Summit hooked me up with Peter Sims. We spent two weeks doing in home OT & PT and this man got me going on the right track. By the time we parted I was well on my way to recovery. Fast forward to this January where I had a total left knee replacement, a different ballgame from the hip. Again I was fortunate enough to have Peter, the Zen Master of Physical Therapy. He set me up with a list of stretches and motion exercises to get the new knee operational. Made sure I knew the proper ways to move, getting in and out of bed, in and out of chairs etc. We worked on the motion of the knee, bending and straightening, which helped immensely when I went on to outpatient therapy. He definitely took me to my limits but never past. By the time the two weeks had past, I had exceeded the goals my doctor had hoped for. All because of Peter. Thanks brother, you're the best... Don Colclough

Went here to get my H1N1 vaccination. I called here because they had the nasal spray, and my local…read moreplace didn't. Plus now they are letting anyone get the shot, not just high-risk people. They asked a lot of personal questions on the phone when i made the appt. Do they really need my mother's maiden name? I didn't have much of a wait, and the staff were pretty friendly. Note: The entrance is on Lathrop. There is plenty of free street parking around too.

I had to have 2 TB tests done for nursing school and since this is the cheapest (aka FREE!!) place…read moreI could find, I made my 2 appointments. Not only was it a breeze to make the appointments, but Kathy, the nurse who administered both of my tests was a very kind and friendly woman and overly helpful. She took a minute to actually speak with me and listen to my woes about all the health requirements for school and gave me some advice. Free and staffed with nice nurses? You can't beat that! Don't waste your money going elsewhere!!!!