I have been coming here for many years and am always treated with the most respect and kindness…read morefrom the front desk at check-in to my departure, this place is so great. Sherri is an amazing tech and is always very gentle and sweet with me, making a pretty uncomfortable situation so much more bearable and making me at ease with the imaging. If you're debating where to go...this place is IT!! Thank you, MCAI!!!

diagnostic mammogram (DM) and us for 4 mm mass right breast. DM was fine. tech was compassionate…read moreand professional. US seemed ok, but follow through was unprofessional. BTW tech was curt and crabby for dealing with patients like me. I was told the radiologist would come me in to review results with me. didn't happen. Tech flitted in and said it was a cyst and not a complicated one BTW There is no such thing as a complicated cyst. get dressed and come back in a year fora screening mammogram. This is NOT the place to go for compass care if you suspect cancer. I have reached out to the director and will request a second opinion from a more qualified doctor.

My Mother has been a patient at Haematology-Oncology since Feb. 2009. This being her 13th month of…read morefighting lung cancer we have visited the office many times. When my Mom choose her doctor and began her chemotherapy everyone was very nice, couldn't be more helpful. She completed that phase Aug. 2009. In Oct she began radiation but at a different hospital. Tomorrow we have the scan to see if the tumors are gone. Needless to say there is much anticipation. Though quite robust at the start my Mom is no longer strong enough to walk on her own, it has actually come on rather suddenly after the radiation and she is also now dependent on oxygen. When we called the office today to alert them to the need for a wheel chair, (this is only the second time she's been out of the house since Dec. 31st). We were told that no accommodations could be made by anyone at Haematology-Oncology. She was further told by the phone receptionist, "We do not provide any service like that". I am stunned at the lack of consideration shown her! The receptionist offered no suggestions at all! We have no idea how we will transport her from a taxi arriving at the curb (parking facility is too far away from the 676 building) through the long lobby to the 21st floor offices of Haematology-Oncology. And then she must go to another floor for her scan and then arrive back on the 21st floor for the results, all in the same day. I hope that other families will not have to be treated with such rudeness. Though this group is affiliated with Northwestern, a renowned hospital, the lack of respect for the feelings of patients is unacceptable. It was the most inhospitable treatment we've received through this horrific ordeal.

I'm sorry to read of the difficulty Paula C had with HOA. I hope her mother has recovered and is…read morehealthy now. I didn't see any other patients in wheelchairs or with oxygen, although there was a wheelchair parked in the corner of the waiting room with a big note on it that said "IN USE, PLEASE DO NOT DISTURB." Maybe it was one that a patient came in. I had my first appointment with HOA, and it went really well. I just wanted to write a review to share my experience with Dr. Claudia Tellez, and the staff. Their office seems very well organized. The front desk greeted me right away, answered questions, and asked if I'd had a chance to fill out the paperwork they'd emailed to me in advance. I had, so I handed it over. They validated my parking, so it only cost $10 to park in the garage at Northwestern hospital (instead of $26). The $10 rate for parking is good for 7 hours. The waiting area is very clean and bright, and they have water and coffee available. I waited about 15 minutes to be called in for a vital signs check. Then I waited another 10 minutes in the exam room. Dr. Tellez was a very good listener, and very thorough. I didn't feel rushed, and she gives off a very warm, friendly vibe. She was professional, asked me a lot of questions about my health history and lifestyle habits, explained things in detail, showed me the test results my doctor had sent over to the office, and explained what everything meant. When I mentioned tummy issues that I have already yelped about, she recommended probiotics to help heal the lingering symptoms, and I was happy to hear that. I feel like a lot of doctors don't give probiotics the credit they deserve. So on that count, she struck me as pretty forward-thinking. She explained what she proposed we do about my situation, which made a lot of sense to me. She was very balanced, but cautious. I gave up some more blood for testing right across the hall at the lab, and the woman drawing my blood was very nice and professional, too. So I have an appt with Dr. Tellez again in 2 weeks. I know it's just one experience so far, but it was a good one.

It is important that patients be informed & providers explain/own the charges they are…read moreimplementing. I & my family are leaving the Hinsdale practice after being with them for 20+ years. Today I called & spoke with the practice manager, Kathy M., to assure that when I attended my annual physical later today that I would only be billed for a physical (insurance covers annually), & if anything additional would be charged that I be informed of this by the MD or the office in my visit. The practice manager seemed to take offense to this question today & said they could not do this.

Hooray for the Salt Creek Family Practice. By far, the best practice I've been to. They're always…read moreable to find some time to fit me in (which is important for me since I work an hour away). Dr. Stephan is thorough and takes the time to walk me through his diagnosis. Took my son here too a few times when he was sick.

My husband had an MRI. No wait time. The facility is beautiful. The MRI tech was very…read moreaccommodating. Flawless process. I would highly recommend this facility. They have X-ray -MRI-Cat scan and ultrasound. Super easy and less hassle with driving to the hospital. Thank you Kelly for EXCELLENT CARE !!

To start, I had to wait 45 minutes in a room for the doctor to come in and got no apology or…read moreexplanation. Then the doctor comes in and begins to force vaccines on me (after I explained it went against my beliefs and I've done the research and still decided not to get one) even going as far as calling me unintelligent for choosing not to get vaccines. Also I was there for something completely unrelated to any kind of vaccines. Unbelievable there is no respect for someone's time of day, opinions and beliefs at this place.

Pediatrician extraordinaire! I can't find a better doctor for my kids anywhere. She's also the…read morehead of Pediatrics for all of Dreyer Clinic, so she's medically and operationally savvy. Always answers our questions leisurely, the kids love her, and we can usually see her upon short notice or else her associates see us - also good. Her nurse practitioner, Joan Hofer, is outstanding. My insurance no longer covers routine physicals, which the baby still has often, and Dr. Eckberg was cool enouh to reduce her fee which really helped. Nice nurses and receptionists (great phone skills!). You never feel like you're talking with clock-watchers.

Dr. Eckberg was my son's pediatrician and I think she is absolutely wonderful. She is warm, spends…read moretime with both parent and child, is thorough and very reassuring. She references her experiences with her own children and has a wonderful bedside manner. The only reason I am not giving her 5 stars, is that we found the after hours coverage of her office terrible. When you call after hours, they link you to a random nurse at a hospital; we had to call a few times and found the nurses completely unhelpful. Dr. Eckberg, however, deserves 5 stars.

Unbelievable care and bedside manner by the doctors here. The wait is a little long but well worth…read moreit. The art of caring doctors is not lost here. My entire family goes here. We love Dr. Saeed.

Was sent there on a follow up from an ER visit as I did not have a primary care Dr. What a mistake…read more They charged me a ridiculous sum for initial visit and "extended visit" even though THEY were late. A random fee for a depression test even though I took no such test and was there on a cardiac followup. When I tried to call the billing, I was met with unintelligible customer service rep with a lot of background noise then they hung up on me. Figuring that the email contact on the bill would be a better chance, I sent them a message. I have heard nothing back in a week. If they want my money they need to explain why they charged what they did. There is no way to pay online and i would need to mail them a check. Given the way they handle the office, I'm not confident they will properly receive my check without a receipt. Avoid this place!

The adjsutments was the best. I like to have physical therapy before an adjsutment because it…read moreinterferes with the disks staying into place since I have multilevel disk degeneration at this time. The reiki session, bemer first time for free 8 minutes, pt and massage. then the oils for pain and supplements or body and face line. This DC is versed in getting a person out of pain quickly , honest, truthful and pretty. The most open receptive chiropractor I have ever been too. so smart. the first DC office I have ever seen go to such lengths to help others get out of suffering. I live far away but worth the drive. The office is clean and the staff is very friendly. So much to offer that just an adjsutment. blessed to have gone there. I was actually looking for an oxygen machine close to me on the internet search and her name came up. They called me back promptly so she got my business. A little going beyond the call of duty with the office staff and Dc. The best I have ever been too. But I say that to all the DC, lol lol, but this office has a lot of ideas to offer. Search and you shall find. I felt very comfortable adn confidential that what I said never left the office. Kind DC, caring and open. Thank you and bless you. Make it a great day.

I contacted Dr. Warden for a cannabis medical card in 2020. My card expired in May of 2026. I sent…read morein the payment for a new certificate. My check was cashed and I was told they uploaded the certificate to the Illinois website. When I checked the site the certificate was not uploaded. I have called and left messages for the doctor to send it to me directly. As of today I cannot get a response from the office to send it directly to me. No callback, no email, just crickets. They had no problem cashing my check. Why wouldn't they sent it to the website and my email? Very disappointing. Not sure what to do now.

This practice has several offices, but this is the most convenient for me…read more Let me just say I am grateful for specialty physicians that, if I am compliant, help keep me out of the hospital. Sometimes the med students can be a little much, but you ALWAYS have the option to refuse to see them. Most people are not aware of that. Dr. Ahmed is great but I have had issues in the past with prescriptions. Being back in this smaller suite causes crowding.