I am a middle aged woman who was starting to really feel the effects of my age. My primary wanted…read moreto put me on prozac when I brought up HRT, and I knew that was not the answer for me. Luckily, I had a friend who was a patient at Dr. Wright's office and recommended I call to check them out. I made sure they were covered by my insurance plan first, and made an appointment. The initial appointment is very thorough, I had a pap, ultrasound, ans testing, and bloodwork done. They made sure my insurance covered it all before I stepped through the door. My consult with the nurse practitioner, Yolanda, was nothing short of amazing! She was personable, smart, funny, and really made sure I understood my options. She's been treating me for the past 6 months, and I feel so much better! I am back to my old self, and feel like a veil that I had been living under has been lifted! No more hip pain, my hair loss has stopped, and I feel energetic and can sleep again. The office is very fancy by my standards. You're offered a beverage when you check in, there's a beverage station in the waiting area, and they offer snacks after the blood draws. Everyone that I've encountered at the office has been so pleasant and I am so thankful to have found this practice. It's been life changing, and I am always recommending it to women my age who are feeling the negative effects of aging.

I've been going to the Wright Center for years. Even though they're on the pricier side, I was…read morealways happy with their service. That is no longer the case, and I will not be going back. After receiving multiple confirmation texts over the past month, and confirming each, today I received a notification of a bill estimate for my appointment. Today is the 29th. I call them to update my insurance information, as I was recently married. Billing informs me that my appointment was cancelled on the 18th. I'm transferred to scheduling, who tells me it was cancelled on the 20th. My appointment that I made a year ago. My appointment that I make every year, at the very end of the calendar year. They insist that they left a message, which I never received, informing me that a provider I have never heard of is no longer with their location, and that I would need to reschedule, and that the appointment would be cancelled if they didn't hear back from me. This after receiving, literally five hours ago, an estimate of my balance that would be due for the service that was apparently cancelled over a week ago. They cannot book me within the calendar year now. The entire point of scheduling it at this time is for my insurance. I drive an hour to their location when I could go literally anywhere closer. My question is--if the appointment had to be rescheduled regardless, why would they say the appointment was cancelled because I didn't call back (to the voicemail I never received)? If it was simply a provider issue, they didn't inform me the first time they changed my provider for that appointment slot. I have always seen the same provider, and now that provider only works in telehealth. So the provider they replaced her with was done without informing me, and no appointment was cancelled whenever that happened. So why was it cancelled this time, when ostensibly it was the same situation? Why was I told two different dates for when the appointment was supposedly cancelled? Why would I receive a bill today for a service that was cancelled last week? I am beyond frustrated. I was told there was absolutely no way they could honor my original appointment, which again, I made a year ago. I don't know how much money they've made from me over the past four or five years, but I always opted for the additional recommended tests that aren't traditionally covered by insurance. I was prioritizing my health. I've even defended their excessive billing practices to friends I've personally recommended after they ultimately had a poor experience with their office. But I'm telling you now, don't waste your time or your money with the Wright Center. It's simply not worth it. They clearly have no regard for their own commitments.

Excellent medical care. My family has used Geneva Family Practice for years. Their doctors truly…read more care about each patient and take the time to talk to you and answer questions.

Here's the short version: If you care for your own well being or especially the health of a loved…read moreone and are lucky to live within reasonable distance to Geneva Family Practice, you will find no more capable hands. Dr. Rivers is as fine as physicians come. He works in perfect synergy with his own outstanding staff. I have unfair and obscenely high standards for medical professionals. I will only endorse those I hold in great esteem. The longer story of how I came to find such admiration and respect for this family practice can be read in detail below. My father had a brush with death so close that the ICU attending told him "sir, if 0 is the least serious case we see in this unit which handles the most severe cases, and 10 is the worst, you are an 11." That's an exact quote. Here are the details of his pre hospital visit thru discharge. Dr Rivers office and staff played a crucial role in his being alive. For that they have earned my eternal gratitude The infection likely entered his bloodstream around the time of his office visit yet hadn't proliferated systemically sufficient for detection by medical professionals via his symptoms and vitals. Sepsis is pernicious, elusive, cunning and dreadfully fatal. It must be said that Geneva URGED him to go to the ER out of an abundance of caution yet he outright refused (especially considering the national IV bag shortage). His symptoms initially emerged Saturday 11/09/24 in the evening, he had an at home IV administered Sunday, went for the first available appointment Monday 11/11/24 and Tuesday at 5:30 AM I called the ambulance as I happened to see him go into septic shock (I stayed in his room out of caution concerned by worsening symptoms following the first antibiotic dose). Dean, from Dr. Rivers office, stayed available through the weekend (when the clinic was CLOSED and he was OFF THE CLOCK) while my father was in the ICU with septic shock to hassle the lab to forward the sensitivities of the culture that was taken while he was at their office the day before his hospitalization. NOTE: The PA gave him the PRECISE antibiotic MOST sensitive to the strain of bacteria he was infected with based on the urinalysis culture. It's likely the sepsis would have killed him that evening without that first dose of Cipro. The PA (I'm so sorry I forgot your name) that saw him gave him the exact dosage recommended by his attending hospital physician on his discharge. Basically, complete the course Geneva set. I'm seldom impressed by physicians. There are so many cases of both experienced and inexperienced doctors who are stubborn in their ways and who do not keep current with the latest publications on novel approaches to familiar or unfamiliar maladies. Dr Robert Rivers mind is sharp and his faculties keen. I imagine he's seen so much over his lifetime as a board certified general practitioner and surgeon. Dr. Robert Rivers wears a humble guise for a man possessing such adept powers of observation. He is comprehensive in his examination which is a largely abandoned practice in our modern era. Another of his gifts is the breadth of his knowledge combined with an open and agile mind. He listened intently while I blabbered on about my father's unique history. He listened to a suggestion I offered based on a case study that pertained to a new condition my father has following his hospital discharge. Dr Rivers was familiar with the underlying condition and knew of a similar case that went untreated and resulted in a fatality. He gently probed my father for more information then patiently went over his medical history landing on each area of crucial concern with an effortlessness that can arise only from experience. He then ordered the necessary diagnostic testing that would ensure insurance covered the therapeutic approach we discussed exploring. After blood work was collected he administered a first dose to commence this course of action. His staff is simply amazing, Lindsey at the front desk, Dean, the PA (who helped save his life)...I thank you all!

Doctor Olsen has been my primary OB for over two years and my experience with this office has been…read moregreat. The staff is very friendly and the doctors are top notch. The support i have received prior to conception and during my pregnancy was awesome. I would recommend this office to anyone looking for a top notch OB team and a very consultative approach to care. Thank you to Dr Olsen and Josupait for the successful delivery of my baby boy.

I am 60 years old and haven't been to a gynecologist in 19 years as my primary care physician did…read moremy yearly paps, but after a large mass was seen after ultrasound I was recommended to Dr. Olson. I was terrified and he was extremely gentle and wonderful! I had surgery and him and his staff were the most wonderful team I could have expected. I will never go anywhere else. The nursing staff at Edwards Hospital is the greatest staff I have ever experienced. Thank you all for making my surgery and removal of a grapefruit size mass the easiest most caring experience at a hospital I have ever had. Much Thanks to you all!

I want to give a special shout-out to Angela Lang for her amazing care following my foot surgery…read more She has been monitoring my progress, and her deep knowledge has been incredibly reassuring. Thanks to her thorough explanations, I completely understand my recovery procedure and feel confident in my healing process. Thank you, Angela!

Extremely professional knowledgeable effective ! Dr Jacobi, the staff, Dr. Unger, everyone is…read moreexcellent !

I was trying to get a colon exam completed but the medicine they gave me caused an allergic…read morereaction, so being proactive, I called. I was told that I could not attend my appointment and had to go to urgent care to get cleared first. Therefore, now I may not even be able to get seen and spend extra money out of pocket in addition to their fees. This is extremely inconvenient. However, after my visit, I recommend on customer service and thoroughness. Dr. Seth was great as well as Leslie and other staff that I met. My exam was very thorough, everything was clearly explained and a packet of information was given to me to let me know the nex steps. That I appreciated.

Finally getting relief from my GI issues. I always feel comfortable with the Doctors and staff with…read morethe personal attention they provide.

I have been coming here for many years and am always treated with the most respect and kindness…read morefrom the front desk at check-in to my departure, this place is so great. Sherri is an amazing tech and is always very gentle and sweet with me, making a pretty uncomfortable situation so much more bearable and making me at ease with the imaging. If you're debating where to go...this place is IT!! Thank you, MCAI!!!

diagnostic mammogram (DM) and us for 4 mm mass right breast. DM was fine. tech was compassionate…read moreand professional. US seemed ok, but follow through was unprofessional. BTW tech was curt and crabby for dealing with patients like me. I was told the radiologist would come me in to review results with me. didn't happen. Tech flitted in and said it was a cyst and not a complicated one BTW There is no such thing as a complicated cyst. get dressed and come back in a year fora screening mammogram. This is NOT the place to go for compass care if you suspect cancer. I have reached out to the director and will request a second opinion from a more qualified doctor.

I have been going to Dr Barb for years. She is a caring physician. She listens to my concerns and…read moregives good advice or prescribes the meds necessary to get you back to good health. The wait time in her office is not long either and you're seen close to your appointment time. She has referred me to specialists when needed as well. I've only seen Becky once when Dr Barb was unavailable and my experience was good with her. Dr Barb was my dad's physician and went above and beyond for him especially the week he passed. I cannot say enough good things about her and how much she helped him and us near the end of his life.

very quick and willing to help nice doctors and staff as well and they actually listen and work…read morewith you