SHS has always provided quality care for us. They are responsive and dedicated to helping with…read moreevery situation needed. I do recommend them. Sylvi the manager is a doll & very pleasant to work with.

First of all, note that I almost never give 5-star ratings, and my mom & I only used this agency…read morefor a short time, until a vacancy opened up for her in rehab. (Sorry to break your 5-star streak, Sylvie!) The cost is reasonable, and the shift hours are more flexible than other home help agencies. Sylvie was always responsive to any question or concern. When I contacted her with an urgent need for 24-hour care on short notice, she made a herculean effort to fill all the time slots, and came through for us. The agency seems to be highly selective in the caregivers they choose. Not only were the helpers generally more experienced than one finds in other agencies, they also appeared to be well-trained, resourceful, and highly intelligent. My mother has a long history of hostility toward home caregivers, and she did not like all of these caregivers either (although she did click with one of them, and there were a few others she probably could have come to like, given more time). However, I found all of them extremely kind, competent, and capable. My only issue was that some of them did leave a bit of a mess behind and disturbed my mom's impeccable arrangements of linens and other belongings somewhat. A minor matter, and partly my fault, for not leaving better instructions on how to find what they needed. Highly recommended.

When we needed home care for a dear friend, Visiting Angels came to the rescue. we were assigned…read morethe perfect aide, Angela. She stepped in to provide the daily care to see our friend through her final days. Bathing, feeding, light cleaning and constant companionship was just what we needed. Thanks to the help of Visiting Angels the family was able to focus on making the most of her final days.

This place is deceitful and totally unethical. We received backup care for our 2 year old bc this…read moreis a provider that is used by Bright Horizons. After I expressed concern about the assigned provider not having any childcare experience, they said they would send someone by the name Shanice who did supposedly have experience with kids. Instead, the supervisor Tatyana Powell sent the original person and told her to lie to us - which "Sharneice" did not admit until the end of the day. I am totally shook up and plan to report this to every reporting authority I can. This is plain and clear fraud, and even more terrifying with children involved.

Owners Frank and Julie were a pleasure to work with. My boyfriend was being released from the…read morehospital and sent home for Hospice care; Synergy was able to provide a caregiver in the short 2 day window we had to get help. They came out to the hospital to meet with us and also came to the home the first day with the caregiver to get to know us and the routine. Unfortunately the need for care only lasted 3 days as he was sent back to hospice. Owner Julie texted me everyday to check in on me and to offer kind words during this difficult time. I highly recommend this compassionate team for anyone in need.

Lincoln Park Family Care (LPFC) has been a wonderful provider for my mom who has moderate…read moreAlzheimer's Disease and lives in a continuing care retirement community (CCRC). Many CCRCs, no matter how upscale they are, are understaffed and are not designed for people with mild to moderate dementia. They offer three categories of care (independent living, assisted living, and memory care) when, in my opinion, there should be at least six categories. They market themselves as providing all of the services an aging person will need, but that's not really the case. Our elders are healthier than in the past and as a result, more of them are going to age into dementia. It's a looming crisis in elder care. In my opinion, CCRCs need to evolve. Until they do, people who can afford CCRCs may have to hire private care or their loved one may suffer alone and be heavily sedated. My mom is young (72), physically healthy and active, which presents challenges because she is also unable to make rational decisions. She does not understand that she has dementia and is proud and independently minded, so assisting her with activities of daily living can also be very challenging. Jeff and Ausra, the owners, have gone above and beyond in providing not only compassionate care for my mom, but support for me via many meetings and phone calls. Before working with them we had another caregiving provider and experienced turnover and last-minute sick call-outs, resulting in substitute caregivers my mom did not know. The only time I got a phone call was when there was a problem. This is not how LPFC operates at all. I get frequent updates from them, and we also talk to share ideas, discuss challenges, and also share positive experiences. LPFC takes a very hands-on approach and they are clearly driven by empathy and an earnest desire to make my mom's life as fulfilling as possible. A lot of thought has gone into the caregivers they have matched with my mom. Retirement communities can be challenging environments for private caregivers to navigate, and LPFC has also been consistently patient, honest and proactive in communicating with the retirement community and being patient with the challenges. The chord running through all of what LPFC does is to provide my mom with the best care based on her unique needs. I have heeded their frank and constructive advice many times, and their insights have given me a better understanding of how to approach my mom's behaviors and needs as we navigate this challenging and tragic journey. I highly recommend LPFC. I feel very lucky we found them.

I engaged Lincoln Park Family Care (LPFC) in the midst of the pandemic no less, after my mother…read morefinished with her skilled nursing stint after a fall, and was released to her Independent Living apartment in an upscale senior center in Evanston that in theory provides all levels of care. However, my mother's return to the apartment was conditioned on employing assistance for her. As I manage my mother's affairs from across the country, this was a challenge as her senior center did not have anyone on their "list" that provided the kind of care my mother needed - daily check in and assistance with medication. My mother is intensely private and independent, and so the alternatives of half day "companionship" were not a good match, even though she suffers from dementia. Fortunately, Lincoln Park and Jeff and his wife Ausra were recommended by a former caregiver (since retired) I had employed for my stepfather several years ago. The team at Lincoln Park stepped in immediately with aplomb. They worked diligently to win my mother's confidence and trust - this is not an easy task. They provided me with reports on her progress and advocated on her behalf with the staff at her community. They made themselves available by phone 24/7 for when she got confused on things like her medication instructions. All of this was made even more challenging with the pandemic which forced my mother to spend all of her days locked-up in her apartment. Jeff obviously has a wealth of knowledge and experience working with dementia patients. One of the things it is especially hard to do, especially from afar, is evaluating the on the ground experience vs. the told experience of someone in mental decline who is fighting very hard to "keep with-it." Jeff very deftly and respectfully laid out the evolving situation as we all threaded our way through a very difficult time as my mother navigated her challenges amidst the changing COVID world. Ausra provided a very caring presence, especially with female support, and stepping in to take care of small shopping requests. Jeff and Ausra work as a very good team, and have other skilled caregivers when they are not on point. I can't say enough for the quality of care they have given to my mother and at the same time the assistance they provided me in understanding the situation in my role as remote caregiver. They have also been good eyes and ears on the ground, helping me stay attuned to the changing dynamics of the Center necessitated by COVID. I highly recommend Lincoln Park Family Care.

I receive home care services provided by Comprehensive Home Care. The company provide EXCELLENT…read more services. They come in person, check-in regularly, and call on regularly bases to check and see if I need anything and how are the services that are being provided. The company has provided excellent care from day one. I can't say enough about the company and staff. I am treated with the uttermost care and services. This is a great company. Mr. Thurmond

From the owner: We provide professional and compassionate home care services to allow our clients to live…read moreindependently in their homes for as long as possible. We're on call 24/7, 7 days a week.

They are care givers but are lazy and complain about the work as well as looking at their phones…read more Poorly managed agency. Look elsewhere for the care your love ones needs. Sorry but this is not the place..

From the owner: Home Care Service Skilled Home Nursing Service…read more Nurses Aide Assisting in Personal Care Companionship Private Duty Nursing 24/7 Live-In Available

Was a patient there a few years ago. Awful people! I asked…read morefor water a couple times, when finally someone came in & told me this wasn't a hotel! Thankfully I wasn't too sick & left the next day. I feel sorry for the very sick who have to be there & be taken care of by these cold, uncaring nurses

My father was a patient there, the nursing staff was terrible to him. They did not manage his pain,…read morehe would call me at home wanting me to call the nurses because they ignored him. he would call me crying, telling me that the night nurses told him he "didnt need any pain medicine". He had to go back to the hospital after his surgery, the nurses did not watch him well. He died. This hospital should close, they say their mission is "compassionate care", it is not. The nursing director is rude and uncaring, it makes sense that the nurses are as well.

People that are being sent leave too early, come in late, in the 4 months of having them, only one…read moreperson was worth keeping. That means 8 of them were told not to come back. Smokers dipping outside multiple times an hour, sitting on their phones while elderly mother took a header and ended up in the hospital. Being ignorant while being spoken to with a bad attitude. Kicked a couple of them out of the house. Not good management to support the business with untrained or undertrained staff.

I want to write a shout out to Jessica Johnson of Amada Senior Care from Grayslake. Most comforting…read moreand knowledgeable person I could ever meet! Thank you, Amada Senior Care, for everything and sending jessica my way when my family needed it the most.

my grandma stays here and everyone has been very kind and helpful when I visit! would recommend!read more

I have visited my aunt at Artis Senior Living of Lakeview on multiple occasions over the last few…read moreyears, and each visit has reinforced my confidence in the care and environment they provide. During my most recent visit, I had the opportunity to spend two and a half days completely immersed in her assisted living experience, and I came away more than impressed. The staff at Artis Senior Living of Lakeview is truly amazing. They make sure my aunt's days are filled with meaningful activities, structure, and engagement, but what stood out to me most is how intentionally they help bring residents together. They create opportunities for connection and then step back, allowing residents to interact naturally with one another. That approach helps build a strong and genuine sense of community. The staff understands how important companionship and social connection are in daily life. Rather than simply keeping residents busy, they foster an environment where relationships can grow and where residents feel included, supported, and valued. Throughout my visit, I was also made to feel very welcome and included in the socializing, which gave me an even better sense of the daily life my aunt experiences there. The atmosphere felt warm, respectful, and reassuring, both for residents and for family members. Knowing that my aunt is in a place where she is cared for, included, and encouraged to participate in a vibrant community means a great deal to me. My parents were also in an assisted living and aging-in-place facility that was considered one of the best in Cincinnati, but Artis Senior Living of Lakeview exceeded that experience in a very meaningful way. What sets Artis apart is the way it creates genuine friendships and a true sense of family within the building. It also bears mentioning that my cousins, along with her nieces, and nephews are very involved and visit regularly, which helps make my aunt's life very full. Nothing can substitute for family involvement and interaction, but Artis does something special by creating a family-like community around its residents. I have read some of the negative reviews, and while I am sorry some families may have had difficult experiences, they do not reflect what I have personally seen. Based on my own visits, I have found the staff to be caring, the residents engaged, and the community warm, active, and supportive. I would highly recommend Artis Senior Living of Lakeview to anyone making the difficult decision of choosing a senior living facility for a loved one. Based on my experience, you will not be disappointed.