My mom lived here for almost three years. I never went to the facility without discovering major…read moreissues. Please do not place your loved one here. I am very suspicious of the five star ratings. I can't believe anyone would rate this a five, after the many conversations I had with family and friends of residents at the facility. This is a horrible place.

Very caring staff. Therapy and nursing are fantastic. The food is actually quite good. I enjoy…read moresharing meals there with my husband who's in memory care Lots of parties and events for residents. Parent organization mission is everything I wanted. Local senior management could be stronger

The staff was very caring and the facility was very nice! I strongly recommend Artis. We were there…read moretwo years ago

I cannot fathom a worse senior living establishment. They charge premium prices but EVERYTHING -…read morethe horrible building layout, the terrible unhealthy processed food, the soulless activities, and worst the uncaring staff and management - is done in a cost cutting/profit maximizing manner. Easily the worst piece is the terrible management who will turn adversarial at the slightest effort to advocate for your loved one. My father deteriorated rapidly upon being placed here, and I feel as if this place played a significant role in accelerating his functional and mental decline. They would be doing humanity a big service by just closing so no other good decent people get their lives destroyed. Zero/negative stars for you Artis Lakeview.

my brother was lucky to get into their facility. he was not…read moreperfect but they were! he passed away while a resident and even that event was treated with dignity and respect.

I had the pleasure of visiting Little sisters of the poor home and was more than amazed at what I…read moresaw. Every nursing facility should be trying to copy what this little gem is doing . I saw residents that were happy to be there. The nuns that run the facility were busy tending to the residents. I saw respect in their eyes and in their actions. The home had zero COVID cases and this alone is outstanding. I am sure it's not easy to get a room there as there is a waiting list. Clean, odor free and happy faces . This place made me smile.

My mom's been here for over a year, we moved her to Chicago from VA. She really enjoys it here…read more There are lots of activities and if you are mobile, you can really go anywhere. They have vans that make lots of trips. The only real downside to this place is the food. They've been through multiple chefs. They did just hire a new one and she said that he's really good. Hope he stays on board. The nice thing about this place is that if you run out of money, medicaid can kick in and pay. You don't find many clean, well staffed places where that happens, trust me, we searched and searched for assisted living places like this.

Careful! An elderly tenant with dementia was financially exploited by employees of this assisted…read moreliving facility. If you have love ones being cared for here, please perform your due diligence for any fraudulent activity. Taking advantage of the elderly should not be tolerated at all.

Almost three years in and I am so glad my parents are here!…read more The building is very nice -- their apartment has a great view, the public areas of the building are lively - residents really do use the library, the patio and the coffee bar area. The onsite services like PT, OT, massage and nursing have all contributed to my parents' ability to get back on their feet after an illness. The staff work with me to make sure my parents are getting the assistance they need, as well as the independence. They are flexible when surprises pop up and do many things to provide programming that keeps people involved in their interests. There is a good sense of community here and my parents have made new friends too.

We recently removed my 95 year-old mom from an incredibly subpar assisted living facility on…read moreAshland Ave to Brookdale a few months ago. She absolutely loves it. We chose independent living with personal caregivers. The activities that Brookdale offers are great, always something to participate in. The rooms are very large with lots of storage and the views of Lake Michigan are amazing. . The food is always good, lots of choices. The staff is always accommodating. Highly recommend!

Brookdale Lakeview has provided a safe, appreciative home for my Mom to enjoy as she graciously…read moreages within a new community. This includes her generation and the Boomers. The staff is phenomenal and the residents can be a bit cliquey. Despite this the staff does their best to mingle and mix residents at meals, which is essential for a vision impaired or less able resident. One of my former students, Alex, was able to work as an Art Therapy specialist, and I am grateful to have her among the talented and caring staff.

I have been here 8 months now. People thought I was crazy moving from Florida to Chicago, but the…read morereception I received from the staff here could not have been warmer. Everyone goes above and beyond to be helpful. I can't wait for Covid to be tamed so can get out and see friends, but I can't imagine feeling more at home. I feel very lucky, having picked this place sight unseen.

My 83 year old mom developed Bedsores from them, have since passed away 09/18/2023 was there from…read moreJune 2023 - July 2023. No staff feed or turn her. Im in court as of today about the failed professional care for her. I was told her insurance denied them I later found out the service they had my mom under was fraud because physical therapy was not possible for her condition she was bed confirm. My mom had brain damage from her dementia from a misdiagnosed of a serious seizure from a previous nursing facility. She was kicking her right leg and arm was out of control and left arm was locked along with counting out loud. I asked what the mat on the floor was for I ask was it for therapy the Doctor said no it was there in case she fail out the bed. They had her in a regular bed lowered to the floor instead of bed with railing to secure her. Food was brought in and sat at the side of her bed I just happen to be visiting I asked who was going to feed her the staff said I can. So if I wasn't there how was she eating. My mom told me she was cold I asked a staff at the desk for cover for her because there no cover on her bed the whole vist said would order it for her a hour passed still no cover came. The unprofessional social worker waited to the last minute to resubmit paper work to continue insurance but said he know it was going to get denied. I asked him what is the insurance paying for he couldn't even tell me he mad up a lie about having therapy done to her left hand when no therapy was being done at all. I was told by him that if still denied I was going to have to take my mom home at that time., I asked him how, he said they could put her in my back seat of my car or I would have to pay financial dept for ambulance service because insurance doesn't provide transportation to home. I ask him in the back of my car in her condition really? He said oh I forgot I asked him about home equipment there was no medical bed for her, he said he got to put the request in for home service but it can be awhile before I get that unless I try ti get home service myself which I tired but i was told I need a Dr request to do that...Wow the Social Worker was useless. So I visit the financial dept said they have ambulance company that does it for $300 and if she is still there after denial they would bill her personally by taking her check.This was a scam to get money from me. I then was told that was the only way.I told them no. Then the financial dept said he would bill me separate but not send to address on bill send it directly to him. My mom finally was released with no Home Medical Assistance from this facility..I had to get the Medical bed myself, the insurance did provide home transportation after all and I had to get my own home Dr for her...Please Stay away from this unprofessional place if you want your love ones to survive.

Horrible patient care. They seem self serving, inadequately staffed and incompetent. They seem…read moreto be all about how deep they can get in your pockets and definitely NOT about top quality patient care.

People that are being sent leave too early, come in late, in the 4 months of having them, only one…read moreperson was worth keeping. That means 8 of them were told not to come back. Smokers dipping outside multiple times an hour, sitting on their phones while elderly mother took a header and ended up in the hospital. Being ignorant while being spoken to with a bad attitude. Kicked a couple of them out of the house. Not good management to support the business with untrained or undertrained staff.

I want to write a shout out to Jessica Johnson of Amada Senior Care from Grayslake. Most comforting…read moreand knowledgeable person I could ever meet! Thank you, Amada Senior Care, for everything and sending jessica my way when my family needed it the most.