1. Home Instead Senior Care

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Park Ridge, IL

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Home Instead Senior Care

5.0 (6 reviews)
Open • Open 24 hours

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3 years ago

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TheKey - Formerly Home Care Assistance - HCA Chicago co-owners, Margalit Tocher and Jordan Feiger at the HCA National conference this year receive honors for business performance.

TheKey - Formerly Home Care Assistance

4.7(15 reviews)
1.5 mi

When my father returned from the hospital towards the end of his battle with cancer, he needed…read moreprofessional care. For four weeks prior to his returning home I spent countless hours calling, interviewing, and screening home health care agencies and workers. To say the least it was exhausting and disappointing. Many agencies made hopeful promises but failed miserably on the interviews. Thankfully, I happened upon Margalit Tocher and her agency Home Care Assistance of Chicago. I am very glad that I did. Margalit spent more than a couple of hours on the phone and in person answering all of my family's questions and concerns. She brought her suggested care giver for my father to the hospital for an interview. The interview went well. Yet, when my father returned home it was determined that he needed not just care but 24 hour help. These were going to be his last days. The situation was overwhelming. Margalit immediately assembled a team of two care givers. The two caregivers sent, Renata and Alicja, were like a miracle to me and my family. They cared for my father in a way that one could only hope for. They were kind, gentle, efficient, knowledgeable, and respectful. I cannot express enough what it meant to have this caliber of care. It meant that my family could focus on spending the last days with my father without having to worry about his care and comfort. They made a very difficult situation into one that was as peaceful as it could be. I, and my family, will never forget how Home Care Assistance of Chicago and Margalit Tocher for going above and beyond my family's expectations. I can only wish my experience on any family going through the same thing. I give Home Care Assistance of Chicago my highest recommendation! - Eric

They provided professional and excellent care for my mother when I needed someone fast. Jenny…read moreCastillo met with us at our house and thoroughly explained their services. The next day she had a caregiver for my mom and they got along very well. What a relief! Thanks again Jenny!

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TheKey - Formerly Home Care Assistance - Meet Joe. One of our amazing clients who shares his love of books with his caregiver.

Meet Joe. One of our amazing clients who shares his love of books with his caregiver.

TheKey - Formerly Home Care Assistance - Congratulations, Margalit Tocher on receiving a 2018 North Shore Women in Business award for leadership in Senior Care!

Congratulations, Margalit Tocher on receiving a 2018 North Shore Women in Business award for leadership in Senior Care!

TheKey - Formerly Home Care Assistance - Pets are no problem. We match caregivers to your specific needs.

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Pets are no problem. We match caregivers to your specific needs.

Healthcare Plus Caregivers

Healthcare Plus Caregivers

1.9(9 reviews)
6.6 mi•Irving Park

Despite why the previous reviews say, this is quite the professional office. As a client, I am very…read moresatisfied with this company. I have experience nothing but quick responses to any questions that I have, any phone calls or voicemails left are immediately answered and returned and the staff and management I've had he pleasure in working with have been super pleasant! They really cared about making sure my mother was comfortable and taken care of very well! I highly recommend to anyone!

1st caregiver- up and left to Florida for 3 months 2nd…read morecaregiver- absolutely did not clean or do anything. The condition my grandmothers apartment was when we moved here was horrendous. 3rd caregiver- quit the morning of service at 7am through text message. 4th caregiver- doesn't have a vehicle, came 15 mins later 5th caregiver- showed up over an hour late and her excuse was that she "texted" my 81 year old grandmother that can barely answer the phone. The company stated "it's their choice to have a car or not." She seemed annoyed that my grandmothers needs are laundry to be taken to a laundry mat. I wasn't going to completely ruin their company at first but we also had theft from caregiver #2. They also violated HIPPA by communicating with a family member which was not authorized to receive ANY information.This company is a complete fraud and we plan to report them to Medicare for straight out fraud. Hopefully these frauds get closed down because they are NOT helping seniors at all. Do yourself a favor and ask your local reps, mayors, village administrators to suspend their business license.

Senior Living Experts - Lisa and Nancy at a holiday party at one of the communities we work with.

Senior Living Experts

5.0(15 reviews)
4.4 mi

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

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Senior Living Experts - We added this because it is AWESOME.

We added this because it is AWESOME.

Senior Living Experts - Kerry loved this apartment so much she wanted to move right in!  We go on the tours with you!

Kerry loved this apartment so much she wanted to move right in! We go on the tours with you!

Senior Living Experts - Kerry with not only and elder care resource, but also a daughter who we helped find a great place for her own mom!

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Kerry with not only and elder care resource, but also a daughter who we helped find a great place for her own mom!

For Papa's Sake Home Care for Families - Elaine Tomko,Operations Manager

For Papa's Sake Home Care for Families

4.9(12 reviews)
9.2 mi

This is such a nice company to work for. They treat the employees and clients really well! They…read moreoffer ongoing training & fun events too! They are super patient and no matter who you speak with in the office, they all are willling to help in every way possible!

My mom lives in the Northwest Suburbs and we finally decided that she could no longer "do it…read morealone". We had gone through a lot with my dad before he passed away and so we knew what we wanted and what we didn't. Unfortunately, the informal network we used for my dad didn't have women caregivers so we were back to to square one. After doing a lot of research with the local senior center and online we called For Papa's Sake, which is based out of the town next to where my mom lives. From the very first phone call I suspected we had gotten lucky. After a couple of calls and some group discussion between me, my mom and a For Papa's Sake senior person we decided we'd try them out. And am I glad we did. They listened to my mom's and my requests, likes, dislikes, deal-breakers etc. and they never batted an eye. They did say it might take a bit longer than usual (given our needs) to find the right care giver, but they called back in less than 5 days and we had a care giver within 10 days to 2 weeks of that 1st main discussion. That care giver has worked out so well. It has really improved our lives and I can go days without worrying about my mom...what a relief. That's what For Papa's Sake provides: relief! If you are looking for an alternative to a nursing home or aged care facility or whatever you want to call it, For Papa's Sake really cares and I would encourage you to give them a call. They have worked out great for us and I would not recommend them for something so important if they weren't doing a great job.

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For Papa's Sake Home Care for Families - Becky Reel, Executive Director

Becky Reel, Executive Director

For Papa's Sake Home Care for Families - Robert Simon, Owner

Robert Simon, Owner

For Papa's Sake Home Care for Families - Ellen Simon, Owner

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Ellen Simon, Owner

Chicago Express Doctors - Chicago Express Doctors - A Doctor on Your Doorstep  in an Hour!

Chicago Express Doctors

4.2(71 reviews)
12.8 mi•River North, Near North Side

Doctor was prompt, listened carefully, friendly .. just awesome…read more My work has me traveling quite often. I woke up one morning. My neck was 3x the size. My throat hurt like ****, and i felt like utter garbage. My clinic and internist were booked and i was due to get on a flight to Denver the following morning. Ugh. I googled and found Chicago Express Doctors. The doctor came in, gave me the strep culture which came back positive. He gave me an injection of antibiotics, which i had never had. He also gave me a steroid to decrease my swelling in my neck. He also gave me a Z-pack, sore throat rinse. I never had to leave the house! No runs to the pharmacy, no waiting in lines. IN-CREDIBLE.. i have had strep many times in my life, but never have i felt better so quickly! Honestly, the throat felt better within 3/4 hours. I was able to get on the plane the next morning, felt wonderful. All i can say is WOW. If only all docs did this. I just can't say enough great things about these guys. Fabulous A++++ thank you!!

I fell at home and had a laceration on my chin. Instead of going to the emergency room in the…read moremiddle of the night, on Saturday, during a pandemic I decided to give this service a try. I left a voice mail with the details and NEVER RECEIVED A CALL BACK. I ended up cleaning and dressing the wound myself and going to urgent care in the morning. Don't waste your time with this.

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Chicago Express Doctors - Chicago Express Doctors - Pediatric Services

Chicago Express Doctors - Pediatric Services

Chicago Express Doctors - Chicago Express Doctors - A Doctor at Your Doorstep in an Hour!

Chicago Express Doctors - A Doctor at Your Doorstep in an Hour!

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Autumn Green at Wright Campus - Billards Room

Autumn Green at Wright Campus

2.8(11 reviews)
3.9 mi•Dunning

What can I say except the same complaints I see here from other families is the same thing still…read moregoing on. I moved my mom in last October and every single employee with a title has left except for the activities director. The communication is non-existent. They do not answer phone calls, emails, and they do not even change their vms when someone leaves and a new person steps in. It's almost a conspiracy that they do not want you to know what is going on with your loved one. I tried for 16 days to get my moms invoice and they charged me a late fee! 16 days??? I asked them to talk to the doctor about increasing my moms meds. That was 3 months ago and I haven't heard back since nor does the nurse contact me back. Housekeeping is horrible. They clean the middle of the room and that's about it. The caring staff who works their butts off are wonderful and I cannot say enough except I feel bad for the conditions they must all work under. Every business needs customer service! This place cannot get that after all these years? It starts at the top. The director was going to meet with me in July and then she ghosted me. It's now October. It is horrible enough seeing your loved one decline. Dealing with this on top of that makes for so much more heartache and frustration.

Staff is still friendly, residents lovely…read more The Resident Nurse, who was extremely helpful, has just suddenly disappeared during past week, no explanation offered. It looks as though a new, residential building is set to begin construction adjacent to one I'm in now, which will mean a great deal of noise and debris in air for the next year or two. After sampling the cafeteria food upon first moving here, I can't personally recommend it, though most older residents seem to enjoy it. I'm trying to bring down my own veggies to eat with a plain chicken breast and salad offered, so I can enjoy lively dinner company with fellow residents. Will have to see how things go.

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Autumn Green at Wright Campus - Rehab

Rehab

Autumn Green at Wright Campus - Gym

Gym

Autumn Green at Wright Campus - Dining Room

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Dining Room

Home Instead Senior Care - homehealthcare - Updated October 2026

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