first of all, this is no longer Brookdale, it was bought out in September of 2025 by Discovery…read moreVillage. We shall see if they continue with some of the positives. They can use more activities but all is in the works. The nursing staff is wonderful, most people are very helpful. They are a little in need of more staff but again, all in the works.

Brookdale Des Plaines, IL 3-16-25…read moreAfter almost 2 years of residency my opinion Brookdale Des Plaines remains the same...... VERY high marks for both residents and management with staff. In spite of a madcap rush of 40+ new residents caused by the abrupt closing of another "senior" facility up the road, management rose to the occasion over a 4-5 month period to get everyone housed and safely moved in. Toss in another round of Covid, the Flu and artic winter temps, the Holiday decorations were once again Rockefeller Center like. Residents long-term and new have blended together on a mostly joyful. and very friendly fashion. Management continues their top down approach to keep things running smoothly Access to top rated reliable medical care is always a growing need as we all get older. And when buying a house any good realtor will say.... LOCATION - LOCATION - LOCATION!!! This facility has it in spades as well as a an IN-HOUSE reliable bus service to get you to and fro. BDP SHOULD BE at the VERY TOP of anyone's list as a safe, extremely well managed plus welcoming home for you or your loved one. I invite you to read my previous more extensive reviews, or better yet call BDP and schedule a visit. A long term and well informed marketing team await your call. Again, I am in NO way associated with Brookdale and simply reside here as an 85 yr old slightly disabled male resident. 2 years now and still very happy!!! HOPE to see YOU soon!!!

Rodney Berger he's the worst doctor in the world and he's taking this carrier as joke, I was sick…read moreand when i went to him i became worst my health condition got a lot worst, He's a total scammer he will have you take 2 blood test in the same week and run a lot's of tests for nothing????

I've been a patient here for years now and have to say that my experience has gotten so bad I don't…read morethink I can ever come back. Dr Levitin died. I got Dr. Berger and Dr Berger is a walking malpractice lawsuit waiting to happen. Time: First of all he is chronically late. Nice guy but I had to wait 2 HOURS AND 15 Minutes to see him! Ludicrous. The nurses say you just can't talk to him and that this is how he is. Two other patients were waiting with me and all of us were flummoxed as to how long it took him. It took so long that I had no idea my 1pm doctors appointment would interfere with my 5:15pm appointment. So I had to get my ekg the next day! I also had labs to do. Originally Dr Berger sent me upstairs to get my labs and didn't sign the correct order (signed the order for the in house lab). The lady upstairs looked pretty confused and then she asked me if I had fasted. I said no. She said I needed to do that (which is what I've always already known). So I went downstairs to tell him and he said oh ok. Oops. The bottom line is this. I had to refuse my EKG portion of my physical because I ran out of time. I had an online 5:15p appointment. My doctors appointment was at 1pm. Sink into that for a second. The next day I went in for bloods and was scheduled at 10:15 am. The girl in the lab didn't show which I'm told happens fairly regularly. The EKG happened right away (this is DAY 2 by the way) and then I needed to wait on a signature from the doctor to get my blood test and I waited three hours. He was supposed to come in at 11:30a a d didn't come in until 1pm. Dr. Berger just Joe's the give a f*ck! It's unnerving. I had the poor guy in the room next to me mention that his mother had dialysis but he had to take her to and he was waiting on the doctor. We were all waiting on the doctor. This is a malpractice lawsuit waiting to happen this man is completely irresponsible with his and everybody else's time and gives literally zero regard. If you have Dr. Berger, just be ready to be there all day waiting for him to finally decide to saunter in on his own free well. And apparently because he's a doctor, not even the manager can say anything. So this guy just gets to do whatever the hell he wants with zero consequences! I've never seen anything like it in my life and after being a Clinical in Associates Follow Los 15 years I'm never going to see it again. By the way, if you want to see what death on earth looks like, simply go into their lobby! Picture Kmart fluorescent lights on a deep dark purple along with purple seats from the 1990s for people to sit on and wait. The Secretary at the front having literally the most monotone voice that it's comical. The whole place is a disgusting nightmare. I've complained about the color scheme since they moved in and so has everybody else but apparently the owner truly just doesn't give a shit. He doesn't care that the doctor is not taking care of patients, He doesn't care about the color scheme or depression among staff or nurses who say they can't say anything to anybody about anything. It is crystal clear that Dr. Arvind Patel, the owner could give two shits about any of this and that in fact, he just doesn't care at all. My father is an independent physician in Michigan. I wanted to continue to support this group after the untimely death of my doctor at CAMS. But I can't. I no longer believe that they are professionals.

The Vi At The Glen is gorgeous, comfortable, provides high-quality dining options, a beauty salon…read moreand other amenities, and features an in-house Care Center with a truly outstanding staff to assist with its residents' ongoing medical care, and its cost of entry reflects that...and I would normally give it a 5-star review for all of those things. Unfortunately, at least an our case, the administration failed to honor their multiple promises to *ALWAYS* keep our Mom's family members up-to-date on her progress. Despite multiple requests for details, they refused to give us any, and we found out that they had made the decision to both put our Mom into the Care Center *AND TO REFUSE TO ALLOW HER TO MOVE BACK IN TO HER APARTMENT* only *AFTER* they had done so. I can think of few things more unethical, immoral, indecent, and counter to every single positive aspect of the Vi than for the administration to unilaterally move a resident into the Care Center and prevent her from moving back into her apartment without informing her children at all, let alone after promising and assuring us multiple times that we would be notified right away if her status there was *EVER* at risk of changing. I initially planned to NOT recommend that anyone put their loved ones in a position where the administration of the facility could unilaterally move their loved ones into the Care Center and prevent them from moving back into their apartment without notice, but I realize that not everyone in a corrupt administration stays in their position forever; thus my context-specific recommendation of Maybe. My advice? If considering having your loved ones move into the Vi At The Glen, you should first insist that the administration sign a document stating their obligation to *ALWAYS* and *IMMEDIATELY* keep your loved one's family members apprised of any change in status and the reasons therefore so no one else has to suffer the way the administration made us suffer upon discovering their cowardly subterfuge regarding our Mom (and if they won't do so, then our firsthand experience suggests that you should *RUN* in the opposite direction). No one should have to ever be put through the emotional wringer we were put through by the unfathomable callousness of the current Vi administration, and to be clear, my 1-star review reflects only that aspect of our experience with the Vi At The Glen.

After 20 years in the VI's independent living, our 97 year old mom recently experienced a…read moreprecipitous decline in her health. After a hospital stay the week after Thanksgiving, the Vi had her spend time in skilled nursing to ensure she can safely resume independent living. We determined that a move to assisted living would be best and fortunately, an opening in assisted living was coming available. She is now successfully moved into assisted living thanks to the attentive care and attention to detail provided by the entire staff during that transition. Prior to the move, our mom was apprehensive about losing her independence in skilled nursing and assisted living. However since experiencing the care provided in both skilled nursing and now in assisted living, she is very pleased with the move. The staff not only ensured a smooth physical move, but they have spent extra attention to ensure she integrates with the residents in dining, exercise classes, art activities and more. Whenever I off-handedly ask a staff member about any question, I later receive a phone call from a nurse, therapist, or social worker making sure that I received a sufficient answer. I've been beyond impressed by the professionalism and level of care in assisted and skilled nursing. The Vi has truly impressed me and lived up to a standard that I didn't think existed anymore in the "nursing care" segment. I would highly recommend the Vi for anyone evaluating independent living options. The value that the Vi provides throughout a person's lifecycle is impressive. The care and level of support in not just daily living but during times of transition (when the help is really needed) is delivered in a personable and caring way. The Vi may not be the low price alternative, but if you are looking for quality in care, the staff, the culture, facilities and services, I cannot imagine another facility topping the Vi at the Glen. I appreciate it more now than I did before as they have delivered on what I had always hoped would still exist in today's profit-focused world.

My sister Sandra moved into Chestnut Square at The Glen in August of 2023. We had done quite a bit…read moreof research and looked at three or four other communities in the region that were nice, but we ultimately chose Chestnut for a variety of reasons. First and foremost were the staff and residents. They were all some of the warmest and friendliest people I've ever met. Not only were they warm and friendly but extremely helpful and very competent, as well as accommodating. The food was excellent, and the entire building was very clean, well-maintained, and quite attractive. There was plenty of programming and amenities both at Chestnut Square, as well as a short walk away in The Glen Town Center. Just across the street is a beautiful natural area with paved paths, a lake, shops, and plenty of places to explore. During her time at Chestnut Square, Sandra made many close friends and even developed a wonderful, close, and fulfilling romantic relationship with another resident who lived down the hall. The most important thing, however, was the dedication the staff had toward the happiness and fulfillment of all the residents. It really showed how happy everyone was in the community. Pretty amazing! When Sandra's health declined and she needed more assistance, Chestnut Square was able to provide additional on-site support through its phenomenal sister affiliate, Partners in Healthcare. The caregivers from Partners treated her and her loved ones like they were their own family. This was all available in Sandra's original apartment with a very thoughtful aging-in-place model, so she wouldn't need to transfer to another floor or facility. The care was exceptional, providing her with warmth, dignity, and respect. It comes as no surprise that Chestnut Square (a non-profit organization) is driven by their dedication to residents as well as staff--who all seem to really enjoy working there. Our entire experience with Chestnut Square was wonderful and provided the whole family with tremendous peace of mind!

I have lived at Chestnut Square at the Glen for four years. The residents and staff make up a…read morecaring community. Helpful and actively supporting each resident. I am so glad i chose to move her when i did. I have progressed to needing a walker and 12hrs a day private caregivers. Both are accommodated enthusiastically here. I know that this residential community has extended my life actively. The activity calendar offers something for mind, body, and spirit every day. Location is the best with shopping and medical care within a mile or two. The decor and residential suburban settings is superb. As is the residence itself. If you need it come join our club. This is the place!!!

I was so touched at a recent visit to Nazarethville, I was brought to tears. But in a good way…read more This facility was founded in 1974 and sponsored by the Sisters of the Holy Family of Nazareth. It is open to all, but there are many retired nuns living here. On a side note- nuns do not receive any pension when they retire and many work as teachers and nurses, well into their 80's. It's a hard life. I believe that quality of life is the most important aspect of maintaining your health into a ripe old age. The combination of a home-like atmosphere, offering wholesome living, balanced nutritional programs with menu selection, medication supervision, social events and entertainment are what I believe makes Nazarethville so incredible. I was there on a Saturday with my seven year old niece. Her entire class was there to assist the residents in a lively session of bingo. The school requested that we bring a little gift- to be given as prizes to the winners. Apparently tissue is in big demand, because it is not provided and must be purchased by the residents. In addition to this, many people brought little stuffed animals and puzzle books and such. To see the joy and watch the faces of the residents light up when the children arrive is truly wonderful. The children enjoy themselves as well. It's really a win-win combination. Whenever the residents won at bingo, they were able to choose a gift. Although they desperately needed the Kleenex, they all chose the stuffed animals, and then the books and always gave the prize to the child that was assisting them. I can happily tell you that they organize these type of events on a monthly basis. They also have occasions where (well trained) dogs come in with their trainers for a visit. Another big hit! The facility is spotless and adorned with the most beautiful and inspiring artwork.- all painted by a resident. Sister Jolanta. Her beautiful paintings emit a magical light- similar to the work of Thomas Kinkade. She was an art teacher for many years, but I don't believe you can learn to paint like that. It's a gift from God. So remember, if you find any tissue on sale, buy a little extra and stop in Nazarethville. You'll be happy that you did : )

My mom was a resident of Nazarethvile for nearly 3 years until her death in 2010. I could not have…read moreasked for a better placement for her. Sister Lucille and her staff are dedicated beyond belief. As a pedistridc RN for nearly 30 years - I marvel at those who dedicate themselves, selflessly to the needs of the elderly. I know I could not. I continue to pray daily for blessings upon the staff and for their continued care of the elderly population they serve

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

My mom stayed in the rehab facility here. All staff was very…read morenice and kind. Only problem I experienced was with communication. They would benefit from having a main care person who could coordinate care and communicate with family members.

Since Encore took over this place has gone steadily downhill. Recently the phones were out for 7…read moredays. Residents could not make or receive calls. Cut backs in activities for those in assisted living. Reduced staff.

My mother stayed at Norwood Crossing for 3 months while she recovered from a spinal fusion. All of…read morethe doctors, nurses, therapists, and staff were very nice. The facilities were clean and easy to find parking at. There is a ton of extracurricular activities for the guests and residents too, such as gardening, painting, and movie nights. The food was standard, but there are also separate restaurants that offer food that's a little more high end. The only reason I gave 4 instead of 5 stars were because the rehabilitation bedrooms are a little dark and drab. And we also ran into one transport issue trying to bring my mom to Presence for a doctors appointment. She was late getting to the hospital and the nursing home claimed she was stuck in traffic. However, because I track my mother, I knew she had yet to leave the nursing home. I was disappointed that they lied instead of just saying that they forgot about her. Other than that, I would recommend touring the facility yourself to see if it's the right fit for your elder. In comparison to other nearby facilities, we were pleased and would send our parents back there for a stay if need be without hesitation.

New management let so many people go. They are so so shortstaffed it's not funny. Quality of care…read morehas gone down because of lack of people. They brought all new staff in and let go of some really great people without even knowing what they did. They let go of all agency people to save money yet that left them so short on staff in every area, this should have been phased out instead. Prices are rising yet quality is falling. Everybody in the neighborhood has known somebody that has been here and has always recommended the place but not anymore.

I would give zero stars if it allowed me to. My aunt was there at Radford Green for 21 days…read moreexactly. In those 21 days she was showered ONCE and that was in the last day and ONLY after my cousin complained to the head of the operation. They helped brush her teeth ONE TIME and one time only. My aunt came home with bruises and no explanation as to how she received them. While I was visiting, I called the nurse to question them on why my aunts foot was so swollen it was cracking, and in the 2 hours I was there NO ONE came to her room. Then today, A MONTH after she has been home, they received a bill. Not only was my aunt neglected but then they have the nerve to try to scheme additional moneys from them. DO NOT SEND YOUR LOVED ONES HERE IF YOU CARE FOR THEIR SAFETY!!!!!!

I have partnered with Sedgebrook for a few years now and I am so happy to say they are some of the…read morebest people to work with. Very informative, patient and always there to support. I would definitely recommend their services over any other organization.