Great place to stay in Eureka Springs. We'll stay here if/when we come back for sure…read more I really liked the ability to select a very specific room. We are happy to sacrifice space in exchange for specific amenities like a large jacuzzi and were very pleased with the Queen Suite that we ended up getting (with a nice view of the mountains/the Jesus statue). The room was comfortable and clean. If I had any complaints, the in-suite coffee was underwhelming and the TV was kind of oddly situated, but that's very much a minor issue. The rest of the hotel was interesting and fun to explore as well. If we'd had more time, we would have checked out the bar in the lobby. The hotel staff were outstanding. Andrew(?) and Co. made a point to learn our names and were exceptionally friendly, helpful, and on-point with the valet parking service. Just a really good experience and good vibes.

This place is beautiful. There's no elevator, so be ready for lots of stairs. Chris at the front…read moredesk is incredibly helpful and friendly. When you arrive park at the front door and they will park your car for you.

We got an echinacea steam and cooling bath after. We both enjoyed our treatments. Friendly staff…read more The front desk guy also shared interesting history of the place and a fun ghost story.

Beware of Tyler, the tyrant psychotic sociopath owner of The Palace Bath House!…read more I visited the Palace Hotel and Bath House expecting peace and relaxation. Instead, I walked out shaking, humiliated, and in tears -- an experience I will never forget for all the wrong reasons. The mineral bath area consists of small cubicles with no ceilings, something I was never told. I didn't hear or see anyone else, so I genuinely believed I was alone. While in the bath I was trying to meditate but then someone started playing very distracting music that interrupted my meditation and I asked politely for the music to be turned off when someone changed it to something distracting. I made normal, reasonable requests -- a towel, a time extension -- nothing out of the ordinary for a spa. When I went upstairs afterward, everything changed instantly. The owner, Tyler (appeared to be in her 40s -50s had shoulder length completely gray hair) approached me out of nowhere and told me she was "astonished by my behavior" and that I was "the rudest person" she had ever had as a customer. I was stunned. I had no idea what she was talking about. She accused me of "yelling" and "ruining the experience" for others -- even though I had spoken calmly and had no idea the entire facility shared open acoustics. I immediately apologized, over and over, because I felt horrible. I was crying, shaking, and trying to explain that I truly believed I was alone. Instead of listening, she doubled down. She told me I was "blacklisted" and needed to leave. Meanwhile, other patrons -- the very people she claimed I had disturbed -- came to comfort me. They told me I had done nothing wrong. They hugged me. They reassured me. They told me her reaction was completely out of proportion. I ended up having a panic attack from the shock and humiliation. My entire day was ruined. Days later, I am still shaken. When I tried to call to request a refund, I discovered my number had been blocked. No conversation. No explanation. No willingness to resolve anything. I have never in my life been treated the way I was treated at this business. I left feeling berated, belittled, and publicly humiliated for something I didn't even know I had done wrong. The lack of sound privacy, the aggressive confrontation, the refusal to communicate afterward -- all of it paints a very clear picture. Bottom-line, BEWARE of The Palace Hotel and Bath House and the tyrant psychotic sociopath who runs this establishment, TYLER! My experience was emotionally devastating, and no guest or human in general deserves to be treated this way. Consider yourself warned.

Best Western Inn of the Ozarks in Eureka Springs, AR, was honestly probably my favorite Best…read moreWestern ever. They have a really decent restaurant on site for both dinner and breakfast. One front desk hostess was exceptionally nice. The other - meh. She was a bit dismissive of others' complaints about the swimming pool being closed. That was a big strike from me, to be honest, because it was a part of their advertising. I realize stuff happens. I'm the queen of adaptability. But my kiddos were bummed it was closed "due to something in the water." A crew was cleaning it while we were there. It never was finished before we left. I tried to stay a second night, to which two different representatives told me our room was booked and nothing else was available. Our room was fairly updated, contrary to recent reviews. Our queen suite was $217.27. The pet fee was $20. For a 3-star hotel, this place was great. I'll request room 344 especially if we have our dog traveling with us again.

Where to start... the wifi was so slow, like dial up speeds. 16 down and .45 up. Could not even…read morestream a commercial! Tried from several different locations on the property. The service in the hotel resturant, almost, no slower... took an hour to get 2 eggs and toast... Stayed here 10 years ago, nothing has changed. Will not return.

If you want an easy stay in Eureka Springs, stay here. It was easy to book through the website, and…read moreeasy to find and park. The interior of the cabin was great, and so was the view. Plus we were only a short drive to downtown. We felt relaxed for our 2-day stay. We felt we got our money's worth. The staff does need to improve their communication, we were supposed to get an email beforehand, and did not. I called them several times. They finally responded, saying it was a server issue. I get that, but an immediate phone call back would have been appreciated.

We stayed in the Bungalow Cottage, and it was AMAZING. What an amazing experience. Clean,…read morebeautiful, fully stocked, and nothing to worry about!

Ghost tour was remarkable. Loved the sense of slow pace at the Crescent. Would love to go back.read more

Such a great place to visit. Did the ghost tour and it was okay. A lot of money for not a lot of…read more"tour" but the guide was super nice and educated.

Absolutly the best place to stay in ES. Just love it, the rooms are clean and quiet, the owners are…read moreon site, not like most other places and are there to meet your every need! Hope the word spreads as it is the only 4 star place to stay, as this was not our first visit to 5 Ojo, we can say they are still the best! Looking forward to our next visit!

We had a wonderful weekend getaway here. The rooms are super clean and the food is excellent. The…read moreInnkeepers are great and attentive. Check in and out was super casual and the location is right downtown on a trolley stop, but far enough from the main street to still be a peaceful getaway... especially on the balcony or porch rockers. We were able to watch several deer eating in the backyard while sipping coffee in the mornings.

Great little spot in the middle of it all. Better room than nearby hotels...try to get a great…read morebalcony view. We sat on the balcony and had coffee watching the rain. It was great. If steps aren't your thing, drop your bags at the entry door.

Had a great weekend here, perfect location. Parking just around the corner on Center St. Spent tons…read moreof time on the fabulous balcony people watching and listening to live music either from restaurant across street or the concert going on in the park. Huge bedroom and kitchen. For such a small operation with no staff on sight, I was pleasantly surprised to have housekeeping services come through and refresh the room while we were out and about. Some tiny complaints: awkward location for a shower (in the kitchen), super tiny bathroom (you should've seen me trying to blow dry my hair), & the balcony doors need something to cover the windows- sun woke me up way too early. None of those are deal breakers though so would definitely recommend!

We've visited Eureka Springs many times over the years, but this was our first time staying right…read morein town--and it made the trip even better. We stayed at the historic Basin Park Hotel and loved the experience. Check-in was easy, parking is free, and it's a short walk from the lot (or you can call the shuttle). The hotel is full of charm and history--we especially enjoyed the quaint vintage elevator, though the stairs were fine too. The staff were friendly and accommodating, and the shuttle even took us to the restaurant where we had dinner. The best part of staying here is the location--you can walk right out the door for morning coffee, spend the day shopping and exploring the streets and paths, and enjoy music at nearby restaurants in the evening. Don't miss the 4th-floor balcony. The view of downtown is great, and it's a beautiful spot to take in the night sky.

Horrible. Elevator broke. Rooms small and crappy. Tiny bathroom, broken shower door. OVERPRICED…read more Find someplace else. This place needs serious help. ​

This is a delightful place to stay if you like historical hotels, which we do…read more Our room was large and beautifully furnished. Chris at the front desk was friendly and helpful. We felt that he really cared that we were there. Parking is convenient and free. We definitely got our money's worth here. They have only one fault-no elevator, so it is not handicapped accessible.

Bottom line-overpriced. Appetizer of fried tomatoes was good, but I got the 59 dollar filet and it…read morelacked flavor. If I'm going to pay that much for a steak, it should knock my socks off. It didn't. Such a classy, old, neat building. The music didn't fit the implied ambiance of the building. Was totally distracting. Overall I very disappointing dining experience.

Great location, even better host. Perfect spot to be right in the middle of all the fun.read more

The Dashwood room is huge! It's really more of a suite. Large bedroom room with king size bed and…read morecomfy chairs, and a middle room with a fridge and sink, large bathroom with the toilet in its own little room and a jacuzzi for two. There's food and pop in the fridge for no extra charge. We had a fuse blow out as can happen in an older house and they were here in 10 min and fixed it. The house was built in 1888 and oozed old-world charm. Antique furniture everywhere. They have DVDs and VHS tapes of all genres downstairs. We played several in the room. My 17-year-old son loved it too!