We've visited Eureka Springs many times over the years, but this was our first time staying right in town--and it made the trip even better. We stayed at the historic Basin Park Hotel and loved the experience. Check-in was easy, parking is free, and it's a short walk from the lot (or you can call the shuttle). The hotel is full of charm and history--we especially enjoyed the quaint vintage elevator, though the stairs were fine too. The staff were friendly and accommodating, and the shuttle even took us to the restaurant where we had dinner. The best part of staying here is the location--you can walk right out the door for morning coffee, spend the day shopping and exploring the streets and paths, and enjoy music at nearby restaurants in the evening. Don't miss the 4th-floor balcony. The view of downtown is great, and it's a beautiful spot to take in the night sky. read more

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My husband and I were visiting Eureka Springs, we went to lunch at their restaurant, absolutely beautiful hotel! I would love to stay the night there one day. read more

Horrible. Elevator broke. Rooms small and crappy. Tiny bathroom, broken shower door. OVERPRICED. Find someplace else. This place needs serious help. ​ read more

Really two and a half stars. Me and my girlfriend stayed here three nights. It's a hotel with a lot of potential for sure. It's right in the middle of downtown making it very convenient. It's dog friendly which is awesome. Yes, before you ask, we did have a paranormal experience, but it's not a guarantee that you will have one. We drank at the bar, ate at the restaurant, and played games in the game room. I did enjoy the feel but no free breakfast and service/incidental fee up front will get you knocked to four stars in my book. The parking lot of this hotel is around .25 miles away from the hotel. They had a shuttle driver who will pick you up. I don't understand why have a shuttle driver but no bell hop. You have a hotel that is five stories high. The elevator is extremely small. The building is dated, not a bad thing, but there are repairs that need to be made (such as the difficulty is taking a shower due to the hot/cold knobs). read more

Told by a local to have dinner on the balcony, great advice. Our server, Sara was attentive and friendly. Our food and drinks were delicious. They had heaters in the ceiling so it stayed comfortable eating outdoors on a spring evening read more

Basin Park Hotel - BLT and Bees Knees was the drink - Hotels Near Me - Eureka Springs, Arkansas

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This is an older hotel and while historic it can also be annoying. For example, there is only 1 elevator which is very slow and small. The staircase is very narrow and busy. The carpet throughout is dated. However, there is much charm. There are a few daily resort activities which is good to take advantage of. We really enjoyed the wine tasting in the cave as well as the morning history walk. The concierge is fantastic. The check in staff was mediocre, unwelcoming and lacked customer service skills. On a hot day it would have been a welcome gesture to have water available for guests. The doorman and the shuttle driver were great. There is a balcony restaurant that offers mediocre food choices, however, there is a view and it is covered from the elements. There is a Jack Rabbet bar and a game room. There is also a spa and a jacuzzi tub on the deck. read more

Pros: servers at breakfast were friendly Cons: everything else. i saw reviews that this was the best place to stay so I booked it. If this is the best, we need to redefine that word. The employee at check in was dour and seemed annoyed we were there. When I questioned the almost $20 activity fee he was physically exasperated. Good thing I didn't ask about the $5+ gratuity fee just for checking in. The room was dark and dingy with holes in the walls, ratty, old carpeting and not a lot of space. If I paid $75 I'd think, okay I got what I paid for; it was 3x that amount. Outrageous for a room like that. I would not stay there again if it was free, it was that uncomfortable, and I would never recommend it to anyone. Find other accommodations for sure. read more

Basin Park Hotel - Hotels Near Me - Eureka Springs, Arkansas

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Great location, friendly staff. Can't beat this location and proximity to shops and restaurants. Somewhat renovated historic hotel, showing wear and tear needing attention. Parking situation is awkwardly blocks way however shuttle to and from lot is available. Biggest downer was the sole elevator and wait times. read more

Basin Park Hotel - Basin Park Hotel - Hotels Near Me - Eureka Springs, Arkansas

Came here for my birthday this was my 1st time in Eureka Springs and it will definitely be the last will not recommend , on the positive Check in was easy nice guy helped us , but then Fire alarm goes off at 830am , non stop noise from the surrounding rooms, our room temp no matter what we did was HOT , the bed was super hard. And there is several japanese beetles in the room also saw another kind of bug it was go into an air vent. Lots of wear and tear from top to bottom in the room. The front office staff seemed unbothered that the fire alarm went off. If you are looking for friendly staff other than the bartender and the guy at the desk this place ain't it. They don't even greet you or smile. The restaurant- the positive. the bartender was good friendly I think her name was Jasmin The rest of the staff sat around giggling/cackling at or talking about other patrons. It was very LOUD due to the staff mostly. The food was basic my husband got sick from his hamburger. Maybe the locals like this place but we did not enjoy anything about our stay we did try. If you love bugs , worn out rooms , and over feeling that nothing is clean this is your place. If we hadn't prepaid we would have left, definitely a birthday to forget . read more

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Friendly staff, nice and quick shuttle service. The hotel is old... there will be creaks, paint issues, blemishes... this is a part of the ambiance. It made the stay pretty cool to experience the history. Nice location right in the middle to walk to everything. read more

Basin Park Hotel - Hotel entrance - Hotels Near Me - Eureka Springs, Arkansas

The Basin Park Hotel had been a mystery which challenged our curiosity for several years. We have stayed at other hotels, motels, and The Crescent to name a few. I prefer the Basin Park Hotel over the Crescent, I know they are related establishments... IN MY OPIONION... we have grown to like the Crescent yes, but the Basin wins this round. The BPH is nestled in the downtown shopping area where everything is mostly easy access by foot. There is the park too to people watch and rest your feet. The Balcony restaurant has been our favorite place to stop and grab a couple of quick bites with a drank or a soda! The Fall ambiance and decorations for Halloween set the mood during our stay. The whole town was relished in Halloween. I do appreciate the growing of ES and the welcoming folks. We would stay at the BPH -a lot to write. Due to the fact there is a neat spa deck, a place for the kiddos in the game room... or watch tv -same floor as the Balcony Restaurant. Just absolutely more things for families to do here rather than the CH.. they both are historical places with enchantment, but you have to decide what you are getting for your hard earns. The Crescent, is louder due to their weddings and parties... so I'll leave it at that. I'm not a Debbie downer, I just never stayed at the Basin until this week. It made up for all the years I've never got to stay. Worth it!! ***Tip: there is no parking lot to easily access the BPH. Once you're done establishing your stay time, check in. Park parallel to the adjacent yellow curb -15 max park to check in and load your luggage/belongings while you get your key at your room. While you place your things in your room, the desk will give you a parking placard for your dash board. The parking here is at 101 N. Main, but you need that parking placard first. You fill out the bottom of it, and detach and place in a locked mail box so they know you are parking there. There is a shuttle that will take you back to the hotel or anywhere downtown you need to go. This is a plus for the disabled and tired. Call the number on the placard if you need a ride from the parking lot. This lot I'm sure is for the BPH guests only, so don't get towed without the placard. You will not be able to park as you please at the hotel. Hope this helps. Have a great time. And don't forget to tip the shuttle drivers, bar keeps, and wait staff. They all do an excellent service maintaining their patience and pleasant composure. read more

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My husband and I had a fantastic trip to Eureka staying at the basin Park hotel. The hotel holds the charm and history while having nice new amenities as well. The room was very clean and the staff was so friendly! It had a great shuttle service with very helpful personnel. We ate at the balcony restaurant very good with nice music a perfect ambience. I just cannot say enough good stuff about this hotel. And it was fantastic to be downtown within walking distance to all the fantastic shopping and restaurants. read more

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Great location, friendly staff, comfortable bed and room size, nice added activities included, and a shuttle to help get around town. The Jack Rabbett Whiskey bar is a great place to shoot some pool and enjoy a cocktail. We met Jazz, our mixologist, the first night and looked forward to enjoying our conversation with her before turning in each night. I'll be back! read more

Steve Jones the musician outside Is local and so so friendly!!!!!The waitress/waitress(my girl,Sara)worked hard and are extremely friendly as well!!!! My drink(1905)so yummy and talk about one and done I'm In:)A must!!!!! stop and have a drink on the balcony food. Awesome music even better. Go to the 6th floor and take a look.... a huge ball room up there that you can overlook. Pics to follow and thanks again Sara and Steve for a great experience in Eureka read more

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Thank you Basin Park for such a wonderful experience! Not only is this an amazing hotel with so much history, but the staff went over the top to make us feel welcome, taken care of, and were all so kind and personable. You can tell they all take pride in their work and the relationships they build with their guests. This hotel has clean rooms, history, and there are so many things to do on the property. Not to mention, it's within walking distance of so many Eureka Springs "must-sees". Thank you to the shuttle service as well, you guys were wonderful! We will definitely be coming back, and grabbing some more huckleberry pie! read more

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This is a great place to stay and hang out a couple days. Positives-- location, LG spacious rooms, Balcony restaurant and helpful friendly staff. Negative-- the elevator only functioned part Time. Book the room at least 2 days As the town has much to see/ drink/ eat and Do! read more

Like the Crescent, old and historic with cool history (take the tour with Michael, he's a gem and goes over a lot of hotel and town facts and history). The hotel needs to replace carpet in hallways as they're stained and rumpled. Jack Rabbett's Whisky Bar: very cool space. And it ends there. Went two nights in a row and had a different bartender each evening. They were both lazy and grumpy. Spend your money elsewhere until they get trained up on customer service. read more

Stayed in room 306, definitely had an experience with what I truly believe was the child spirit of the little girl there. I got woke up with a burning feeling on my right breast...and found a bite mark that is still healing! Stayed Sept 19-22. I haven't felt good all week after returning home... and my son and family stayed in room 308 and they had several experiences as well...woke up in the middle of night to their door opening slowly and another time walked in after being out for several hours and it smelt like old cologne....it's definitely a place to stay that has lots of history and charm. If you believe in these things you will definitely feel their presence. The staff was very nice and rooms are nice! Each room is very different too so make sure you ask what's in them when booking because 306 is the smallest room on 3rd floor...and the most haunted! read more

Food was ok, service was great, BUT!!! They added a ridiculous automatic tip called "Service Pool" at 18%!!! How presumptuous! Carpe Diem! I'll never return. Damn. read more

great location for downtown Eureka Springs shops (although not many good shops open anymore if honest) Yes it has old charm, bed was comfortable and staff was friendly. That being said there is old charm and then just plain tired and neglected. The carpet needs some serious attention-cleaned and stretched. The living room furniture was pretty rough-so much I refused to sit on it. again just neglect in my opinion. read more

Booked a couples stress fix massage appointment and honestly it was one of the best things ever!!! Marilyn and Marc were so great! So relaxing and calming. The bed was the perfect temp, and comfortable. The essential oils were the perfect level of scent. The pressure was perfect and she found knots on me that.....ouch!!! But now feels so much better! Can't thank you enough Marilyn! read more

Really enjoyed our stay. Great room. Nice ambiance. Will be back! Restaurant on rooftop very good.

I am pretty much over the fact that this place is ancient (Built in the late 1880's) and needs updating. I have had a few stays here, each room very different in size, but comfortable nonetheless. The rooms are quaint, and the air conditioning works perfectly. So when I'd get back to my room from the hot weather, it is nice and cooool! Beds are very comfortable, housekeeping is wonderful and considerate...they left me a bag of fresh towels and toiletries since I had the privacy please sign on my door. The front desk is very friendly and helpful. The parking??! A bit confusing. You can park for a few minutes in front of the hotel to check in, then they will explain to you where to park. It's a short driving distance from the hotel. So this is the time drop off all your belongings and company at the hotel while you drive and park and use the phone at the small white shack to bring you back to the hotel...Same goes for getting you back to your car. This hotel has a lovely restaurant balcony and bar with decent food on the first floor, a spa on the second. Great restaurants nearby...I recommend eating dinner at The Grotto. It's walking distance from hotel, and our favorite place to eat!! I also enjoy the Mud Street Cafe for breakfast or lunch. Stroll along Main/Spring Streets plentiful boutique shops while the local performer plays his instrument of choice, and then teeter the idea of going on a haunted ghost tour nearby. Those are a few things to do, these are just some of my favorites. Check out Basinpark.com or EurekaSprings.org Peace out! read more

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One of our favorites stays ever. We stayed here for our elopement and had our first dance in the empty ballroom at the top of the hotel. The hotel itself has so much history and they've done an amazing job at freezing it in time which we really appreciate. The staff at the check in counter (shout out Diane) , the car service offered and restaurant/bar personnel were top notch. If you're scared about it being too spooky, it wasn't for us! While it's a stunning timepiece of the past, ultimately what made it perfect for us was the customer service from everyone we encountered during our stay. We plan to come back for anniversary's to come and exclusively stay at the Basin Park Hotel. THANK YOU FOR EVERYTHING!! read more

Basin Park Hotel - Hotels Near Me - Eureka Springs, Arkansas

My family and I stayed inside of the Basin Park Hotel over the weekend and absolutely enjoyed ourselves! They were very accommodating to your needs! We also were able to bring our Great Dane to stay with us! We enjoyed the wine tasting offered on the weekends. The hotel included a Bar,Spa, and restaurant! The hotel was very historic and located down town! They also offer a shuttle for free to take and drop you off wherever needed! They made our first time to Eureka Springs very welcoming and warming! read more

Basin Park Hotel - The hidden cave inside the Basin Hotel! - Hotels Near Me - Eureka Springs, Arkansas

We are staying in Room 303 for 2 nights. We're staying for a Sunday and Monday night. Found out the bed was hard as a rock and the continental breakfast that we were told about when we checked in. Only operates on Saturdays and Sundays not on Monday mornings. So you have to find some place here in town within walking distance because your car is nowhere near you. The front desk told us the only place open at 8 am was The Mud Cafe. So we walked there. Food was great and coffee was good $50.00 for breakfast is high in my book for 2 people. For $500.00 for 2 nights you would think the bed would be comfy. Jack Rabbits whiskey bar does have good drinks and the hors d'oeuvres aren't bad at all. read more

We have stopped here to eat many times before when riding in the area. Usually the food is good with no issues. Tonight we had the Friday night fish fry special. To put it bluntly it was awful. The fish, what there was , was extremely bland with zero flavor. So go with anything else on the menu, but steer clear of the fish fry. read more

I would rate negative 5 if I could. At 11 pm sounds like a herd of elephants having a party above our room. It's the game room. Hotel had no quiet time. Ac does work well in our room and there isn't a maintenance person at night. Very disappointing experience at this hotel. Walls are very thin you can hear everything! We will not be back . Don't recommend! read more

Only rating it a one because it won't allow me to go lower. We were excited to try this place because I've heard great things. Unfortunately, within 5 minutes of being there, the bartender made it clear that our party of four was an absolute inconvenience to him. I've never met such a rude restaurant employee. Needless to say, we left. It's too bad that one person can leave such a bad first impression. read more

stayed on memorial weekend for three nites. the people were not kind in any way nor were they helpful. power was out and they no food available or ice for after so we could not be treated to anything. we had vouchers to eat but they didnt try to come up its anything for us. asked for a snack and she brought out two bags of chips and charged us 6.00 for it! they provided no substitute for breakfast! so voucher was useless. they didn't offer us anything for substitute! I can tell you we will never stay there again! we paid almost 800.00 dollars to stay there! we could have stayed on the street and Been better. My message to the public is Do not stay here! JD read more

They could update the washbasin so that you don't have separate faucets for hot and cold water. I know this is a 'historic' hotel but do you really want guests to scald themselves just for the old-timey look of separate faucets? No, you can keep the history of the place without causing undue inconvenience. They need to update!!!! And try finding a place to plug in multiple chargers for two ppl! I guess I'm more of a modern convenience type person. This hotel was not for me. read more

Don't stay here!! Very janky hotel, nothing seems to consistently work including elevator. Also, they let anyone in here and that means the weirdos come in all the time. Weird stuff happens here at night. read more

My father, my sister and I just spent the past three nights staying at the Basin Park Hotel. We knew its claim to fame was that it was built in 1905 so we were ready to fully embrace the fact that it was an old hotel, however, we weren't quite ready to embrace the fact that it wasn't very clean. The rooms deserve more TLC than what is given. Floors only clean or mopped in the middle. Getting the shower temp set was a huge problem. No hooks for towels, and the balcony area not swept with a pile of old leaves and old cigarette butts (an easy clean-up and would have made a difference). We enjoyed the space of our room and the beds were comfy and the waitstaff was very nice. We also appreciated the shuttle. Goodness...such a great space but truly needs some tender loving care. read more

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Spa stay, and our second stay....this is an old, eccentric, beautiful building....one elevator lol. This is a cool, back in time vibe place: Not a luxury hotel. BUT - we love it! It's clean, the staff are amazing, and it oozes early 1900s historic spooky shabby chic (yes, I'm struggling here lol). We also love being in the heart of Eureka Springs, so the location is perfect. Another great feature is the shuttle: park and the drivers promptly take you anywhere. Spa: kind and experienced massage therapists Marilyn and Kelsey took great care of us. Highly recommended for those wanting a great stay in an awesome setting. Almost forgot: Great bar and "speakeasy" wine cave with live entertainment! read more

This was on my bucket list. I'm so glad I had to chance to stay here! I had a Groupon, so my cousin and I stayed here for a night on our latest trip. We stayed in a double room on an upper floor. Our room was small, was due to the fact it was based on 1905 standards, that wasn't surprising. The sink was in the bedroom! That was an interesting feature. Our shower was huge and very modern. It was a rainforest shower and the water pressure was great! The beds were very comfortable and the room got very dark. The hot tub on the second deck was a little high to climb into and gets very hot, so if heat bothers you, I'd stay away. The location can't be beat. It's next to Basin Park on Spring Street. The only caveat is that you have to park a mile away and call for a shuttle to pick you up. The hotel also has a great restaurant, The Balcony Bar which overlooks downtown Eureka Springs. The food is great and inexpensive. If you want to stay in the middle of downtown Eureka Springs and get a bit of the history of the town, stay at The Basin Hotel & Spa. You won't regret it. read more

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My wife and I always stay at the Basin the weekend before Thanksgiving. Christmas lights are up all over the city, and things are very festive. The condition and cleanliness of the rooms, hallways, and other public spaces are immaculate. The architectural detail, interior design and decor, and outdoor spaces are beautiful and relaxing. One could not ask for better customer service, whether it's from the fellows who drive the BPH shuttle vehicles to the front desk folks to the restaurant staff to housekeeping. The rooms are spacious, comfortable, quiet, and afford excellent views through large windows. Food, drink, ambiance, waitstaff, and prices make eating in the restaurant highly enjoyable. Speaking of prices, the room rates are very reasonable - particularly for the experience the hotel offers in return. One last thing: the location, central to downtown, makes shopping (and parking) super convenient. My wife and I have already made our reservation for next year. We look forward to returning in 2023! read more

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This hotel is leaning into the "historic" aspect way too hard. It's just a dump and an overpriced one at that. The rooms and common areas are damp, dingy and dark. The single elevator barely works. The parking is a half mile away so be prepared for that as well. All around hard pass! read more

My trip to Eureka Springs was an adventure full of excellent restaurants, adorable little shops, and a hotel full of history. The Basin Park Hotel though a tad bit expensive, provided the perfect location right in the middle of downtown Eureka Springs. Although parking wasn't a breeze, I don't blame the hotel for this. They still provided us the courtesy of a shuttle to take us where we needed to go. I requested a room with two queen beds and a jacuzzi tub. My co-worker, a good friend, accompanied me on this trip, and the hotel provided us with the perfect room. The hotel's top floor had a little country restaurant with a unique ambiance. I felt welcomed the moment we walked in. Even though I got my order to go, I still had the privilege of meeting lovely people while I waited for my food. Next door to the restaurant was a bar that still had the original western doors from 1905. The bar told several stories, from the pictures on the wall to the outdated flooring. The hotel was ancient and did its best to keep the historical landmark alive. Upon the other reviews I read, I was shocked to see others didn't take away the same experience as we did from staying at the Basin Park hotel. Many people look at things differently. Some hated the old look and feel of the hotel and suggested it needed a remodel, but I think it all adds to the originality of the building. The Basin Park hotel took the place of the Perry House, initially built in 1881 but destroyed under awful circumstances. It holds so many memories and even more escapades. If one can see past the obsolete decor and creaky walls, it can indeed be a remarkable experience. read more

My husband and I have traveled all over the world and have stayed in a variety of different properties. The Basin Park Hotel sorely disappointed us. They completely overcharge so there is little value for the cost. Our room was a premium king but didn't have a desk/writing table or closet. The AC worked great but was very very loud. Our room had a high ceiling with big windows but a terrible view. The doors have multiple locks on them but only a couple actually work. The door had a huge gap at the bottom letting all the cool air out and hallway noise in. The bathroom was big and spacious, so large that it took up half the size of the room. The shower leaked into the rest of the bathroom. Breakfast was a joke and really sub par. On the breakfast coupon there is an over top statement about gratuity. Now let me tell you, you have to go into a separate room, like an old ball room to fetch the breakfast yourself. It's very standard breads, fruit and custom made eggs cooked over a propane table top with lots and lots of oil. Then you take it to another room across the hall or outside. It's a shame they would try this tactic on guests in order to subsidize their hard-working and very very likely underpaid staff. Why should I tip? What do they do? It's a pity they try these Walmart like tactics and suggest guests tip their staff. The staff could care less. They could not be bothered to say hello or goodnight as we came back from a wedding. Parking is also absolutely ridiculous. You have to park down the hill and take a shuttle up. It wouldn't be a problem if getting their shuttle wasn't such a nightmare. Parking is free but you have to depend on a shuttle or walk up hill to get to the property. Why not offer valet? Then, your staff could just make life easier for the guests and then they would earn some gratuity!!! Overall, with so many options in this lovely town, you should really consider elsewhere. This property tries to play itself off as historic and rustic, but in reality it's tired, old and out dated. Unlike the rest of the town, there is nothing charming about this hotel. The hotel lacks polish in every way, from the staff, to check in, to the rooms. Below is a pic of the staff on their phone, not bothering to look up when we walked in at night. read more

Basin Park Hotel - Hotels Near Me - Eureka Springs, Arkansas

Our stay was exceptional! We were able to find all of the accommodations wonderful. My favorite part was being able to get around the town without using our car. After we parked it in the designated parking lot, we walked or took the trolley to all the places we went to. It was great to have everything close by. The breakfast buffet was amazing! Someone prepared our omelets to our liking which was such a treat. I gotta admit I had one too many cups of coffee because it was amazing. We look forward to returning to the Basin Park Hotel! read more

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