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Eureka Springs, AR

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Grand Central Hotel

3.8 (72 reviews)
PriceyHotels
Closed • 5:00 pm - 9:00 PM

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Room
Antoni M.

Check-in was in the restaurant. I couldn't use my code to get into my room. Frustrating. Lady gave the new code to my sister without me even being there. Noisy fan all night. No elevators so pack lightly. Housekeeping opened my door an hour before checkout and I was still in my undies - she apologized when I asked 'what time is check out?' Water was cold for the 'jacuzzi' tub by 9 a.m. so highly disappointed. For the 2 bills I paid to stay in this place I'd give it 3 out of 5 stars. Very clean and historic.

Chicken, mashed potatoes and asparagus
Carrie J.

I wasn't sure what to expect when we walked in to this hotel for dinner. It was late and most places were closed. The decor is very odd but the menu is worth the find. We ordered the crab cake. It was filled with giant chunks of fresh crab meat. The sauce on the side was very complimentary to the cake. The chicken was sous vide. The meat falls off the bone and tastes amazing. Juicy and flavorful! The dinner is also served with a loaf of bread with a side of butter. We were very pleasantly surprised!

Scallops with risotto and asparagus
Kelly S.

The only reason this is a 2 instead of a 1 is because the manager gave us "what I thought" was a good rate for a 2 night stay ($250) on a Wednesday and Thursday night with a 1 day notice. Upon arrival, you're blown away. You walk into this 4 star dining room with decor that blew us away! That feeling went away within 10 minutes. As soon as you top the stairs to the second floor landing, you quickly realize that this is a just a restaurant, with beds upstairs. The immediate smell of urine was overpowering. I wrote it off as the musk you generally experience in older buildings at first, but after multiple trips through that hallway, it became apparent that the smell was definitely more like urine. Luckily the door to our room blocked the smell. I have dogs. Urine smells like urine. The room was weird (Room 205). You walk into what looks like a motel room out of a bad French movie. 1980's wallpaper, cabinetry, decor. The wood floors were very sticky. (We never walked barefoot once) The furniture was average. Heavily used and kind of dirty looking. Extremely bad water damage stains on ceiling. Loose popcorn and discoloration. The bathroom was strangely separate from the shower. The toilet-sink room had newer fixtures in it. The massive 1987 four person jacuzzi/shower room was slightly impressive, due to the skin-sheering water pressure and extraordinary air-conditioning. Careful stepping out of the tub. The marble is polished and slick as ice. On to the master-main bedroom. Complete different decor. Canopy style bed made out of fake wrought iron. The AC barely blew in that room. We slept HOT with the thermostat on 68. So did our daughter on the couch. But you could hang meat in the shower room. Explain that... haha. There were two big windows that looked out onto the balcony where they had stored a bunch of old food carts that were rusted up and some old broken patio furniture. Mix in cigarette butts and old planters. There was a 27" TV with cable in the bedroom, the living room ironically had a TV smaller than my Dell Laptop with cable. The food- I'm a chef. So I'm already a food snob before I open the menu. But I'm open minded and always hungry. The scallops w/risotto were perfect. The chicken pasta was great. The 22oz Ribeye, well, that deserves a review on its own. I eat steaks everywhere. We live in Central AR so if we want a decent price cut of beef, we'll hit the Butcher Shop. 30 bucks gets you 2 lbs of prime rib. And when I order a steak rare, I don't want medium, blue rare or well done. 130 degrees. That's it. I even told the waiter 130 degrees. It came out Medium Rare. I should have sent it back. No one would have known. We were the only patrons in the place. (8pm on a Wednesday) But I bit my lip, ate the steak, the 4 potatoes I got and a bite of broccoli. 50 bucks for a cut of meat that wasn't aged more than a few weeks. That left me pretty ticked, considering they advertise the chefs name on the sidewalk. Jeff something. The Grand Taverne Steak Sauce is a mixture of Country Bobs Steaksauce, with powdered cayenne pepper and a hint of mustard. It did not compliment the over cooked steak. The bread smelled fresh, but was microwaved. We asked for fresh bread and had a steaming loaf that scalded my hand as I cut into it, delivered within 1 minute. We didn't go to the bar. There wasn't anyone in there anyway and I didn't want to pay 14 bucks for a Bloody Mary. Overall, it's a pretty building. But that's about it. Theres a homeless mission in a church next door that shares the parking lot. The guy working there playing piano drove a green Honda that was parked in guest parking Thursday night until around 11pm. We had to wait for him to leave to park our car in the closest thing they have to handicapped accessible parking. The only other option is in the church/mission barely lit parking lot. I mentioned it to the ponytailed host/dude and he said "we don't have any handicapped spots and I can't just make him stop playing to move his car". He wasn't rude per say, but I could tell he could care less about my request. I should also mention that this establishment is not ADA friendly. No ramps to enter the building and only stairs to reach the rooms. They certainly couldn't accommodate someone who was chair bound. When we go back, we'll rent outside of town where the price drops, and just drive into town and grab a daily trolley pass. We will not revisit this establishment. *** I forgot to mention an envelope was left beside our bed to tip the cleaning staff, if we so chose ***

Olivier L.

We were pleasantly surprised by the quality of the cuisine on a weeknight offseason, when we were practically the only diners in the lobby of the Grand Hotel. It bills itself as the oldest and largest hotel in town, but what drew us was the view of the chef wearing a toque, seen from the street through a picture window. I had the Arkansas "hawg" pork chop with scalloped potatoes, carrots and asparagus ($22). The chop was huge, tender and flavorful, with a red wine sauce and Dijon mustard provided at my request. It could not have been better. I recommend avoiding the frozen items on the menu including Walleye and scallops; the waitress knew what was frozen. Seeing your meal cooked in an open-air kitchen in front of you, and having such a flavorful pork chop made it worth every penny. There are not many restaurants open in Eureka Springs in the middle of winter, but I would eat here again even if dozens of alternatives had been available.

The aforementioned excellent half duck.
Jay A.

If I could, I would give this place 4.5 stars. Short version: great food, somewhat joyless atmosphere. I had the half duckling which was immaculately plated and tasted wonderful. The accompanying sweet cabbage and rice added texture and additional flavor. Big thumbs up here. For dessert , I had the goat cheese cheesecake. Fantastic, and it was not too heavy. Overall, this is a higher-end restaurant, and the quality of the food justifies the price. What bothered me a bit was the somewhat dark, slightly overly stuffy feel of the place. To be fair, the clientele this place wants might demand that sort of feel. But for me, this place is turning out gorgeous, great tasting food, and it seems a bit of a shame that the vibe of the place lacks the joy the diner gets when enjoying her/his dinner.

Scallops in lobster butter

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The chef is absolutely talented. Third time there and spectacular every time. Waiter was fantastic. A much visit place.

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Ask the Community - Grand Central Hotel

Review Highlights - Grand Central Hotel

“. Grand Taverne is by far the best restaurant in town and it may be the best in the surrounding states as well”

Mentioned in 8 reviews

Read more highlights

New Orleans Hotel - Hallway/Door to outside shared patio

New Orleans Hotel

(45 reviews)

$$

We booked the first-floor suite in the New Orleans Hotel for two nights. I have stayed at this…read morehotel many times over the years, and it was fine. Last night, there was a party with a live band (particularly terrible drummer BTW) right under our room until after midnight. It was so loud in our room that we couldn't watch a movie, talk to each other, or sleep. We could only put in earplugs and wait for it to be over. I could still hear all the lyrics through the earplugs, that's how loud it was. We are leaving a day early, even though we have already paid for tonight's room, because last night was so miserable. The hotel has effectively made this first floor room unusable on nights when the club right under it is open (W-Sa), and we were certainly not informed when we booked at their full price rate that this VERY LOUD party would be happening basically IN OUR ROOM UNTIL AFTER MIDNIGHT. Just ridiculous. I would not book the New Orleans Hotel first-floor suite again and would not recommend it to anyone else. As far as what the hotel should do to improve this problem: do not rent this suite out on nights when you are having loud parties right under it, and refund my money for this unusable hotel room.

First of all, there is no elevator and we had to carry our luggage up to the third level. The hotel…read moreis old and has not been renovated. The mattress was extremely old and very noisy. They had an old jacuzzi tub with an old shower head above and was extremely difficult to get out of the shower/jacuzzi situation. The staff were nice and friendly.

The 1886 Crescent Hotel & Spa - Great hotel from the 1880s! Super breakfast!

The 1886 Crescent Hotel & Spa

(276 reviews)

$$

Let me start by saying the staff are wonderful and the hotel is unique…read more If you are allergic to cats, beware! They live on property. The beds are uncomfortable. The ghost tour is annoying. At least four times a day there was a crowd of people outside our door hoping to see a ghost. Me in Jammie's feeding the baby and a bunch of folks gaping... and we were not in the room that is supposedly haunted! And Friday night there was a very loud band. We had a baby, and a cranky 5 year old. Thank goodness they stopped at 9:40. THE BEST thing about this place was the breakfast buffet and bartender who took pity on us.

My now wife and I stayed there for our wedding night after getting married at Thorncrown Chapel. We…read morewere needing to check in early to shower and get ready, and the front desk did make sure we were taken care of - albeit for a fee. Their communication was great. The hotel's front desk team and manager, Olivia, are a massive bright spot in an otherwise terrible hotel. The bellhop, Marcos, was also incredibly friendly and very helpful. Without those two people this place would be absolute trash. I can't in good conscience give them 1 star, even though they deserve it. The overall service is abysmal. The bar staff stood there talking for nearly 3 1/2 minutes right in front of me before acknowledging my presence. This was at 2pm and they weren't busy. They were actually having a conversation about their recent break and their plans for after work. As far as the room, it's old and things creak - which is likely part of its charm. But the beds suck and this is not part of the charm. The balcony door doesn't close correctly so it's hot as hell inside when it's hot outside. This is also because the AC unit can't keep up. But at least the plumbing doesn't work. First thing I did was blow my nose and threw a small bit of folded toilet paper in the toilet and flushed it. It didn't flush. Spoke with the hotel and they said it would be fixed. When we returned the toilet was still not working properly. Amazingly, these issues weren't even close to the worst part. The restaurant staff were absolute trash. I wish I remembered the barista's name from the coffee bar in the hotel's main dining room. I went down to get my wife and I a coffee as we were checking out. She barely acknowledges me. When she finally does she rudely tells me that she has to take care of the dining room guests first and that I must wait. Given my experience with other staff, I just told her not to worry and started to walk off. She called me back and said she could get to me after the order she was currently finishing. I'm guessing she thought I was headed to complain by the immediate change in her attitude. It then took her over 13 min to make two lattes. I came back to pay and she rudely instructed me to go to the front desk to break my $100 bill to pay. I came back to pay, and 2 10oz (approximate) coffees were almost $19. This hotel sucks, it's not haunted except by shitty service. And it is so overpriced. One balcony room was $335 + $35 for early check-in - shitty service included.

Grand Central Hotel - hotels - Updated October 2026

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