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    New Orleans Hotel

    4.5 (43 reviews)
    ModerateHotels
    Open Open 24 hours

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    King
    Debra K.

    Very friendly staff. I have to say I really didn't know what to expect. I was booking on a whim and a prayer. Google took us to the lower street where the parking is. I had to climb a lot of stairs up to the street level entrance. Once we figured that out and drove around to unload, things started looking up. The one staff member on duty was even so kind as to upgrade our rooms and valet the car back down to the parking lot. Remember this is an old hotel (1892) but they've done a lot to make it look inviting while keeping the charm. The rooms were large and spacious. Just a few notes: there are no rooms on the main floor so everyone has to climb stairs. (If that's problem for you, be aware). The rooms have window air conditioning units and there are ceiling fans in every room. Our air conditioner was a bit noisy. The lobby is nice to hang out in. The bar is cool too but we didn't exactly feel welcome. BUT the rest of the hotel staff was great!!!!!!!!! I would stay here again. The Grotto is only about a block away for dinner options!

    Yummy Blue Bell ice cream, butterfinger and praline pecan.
    Anita M.

    I am reviewing the new ice cream bar inside the hotel. It is really nice that this has been added, apparently by the owner of the Nut House, and while the employee could not have been nicer...I found the menu underwhelming. All I could order were scoops, either in a cup or cone. No shakes, no malts, no sundaes. I was also truthfully hoping for something special, something homemade...but no, while Bluebell is tasty, it is not homemade. I like to avoid chemicals and preservatives...all commercially made ice creams contain those. This is a nice addition that stays open later than many shops but I'd like to see the menu expand.

    The most comfy bed
    Anna F.

    We stayed here for my husband's birthday and it was amazing! The hotel was spacious and beautiful, located in the heart of downtown Eureka Springs. We stayed in the Presidential Suite and it was a great two day stay. The bed was luxurious and the in room jacuzzi was glorious. The room had the largest shower I had ever seen! The staff was wonderful and our room was right across from a lounge. Sadly, the lounge wasn't open, but the area was quiet and romantic. We would definitely stay here again next time we come to Eureka.

    These are pictures of or room, everyone here was super helpful and very hospitable. I highly recommend staying at the New Orleans.
    Jody L.

    The staff was absolutely fantastic! I highly recommend the New Orleans, we will definitely be back.

    Our room
    Nikole M.

    We had a great visit, love the New Orleans Hotel. The hotel is really cool, it has a bed & breakfast feel but you still have a lot of privacy. The staff is excellent, Wally was very kind and helpful. Sue was great, she exemplifies excellent customer service & was fun to talk to. She made us feel very welcome. The woman who is in charge of breakfast was really kind too, I unfortunately didn't get her name. We'll be back!

    Sara C.

    I just stayed here for 4 nights over Easter weekend. This place is seriously amazing. The staff that work here are all great, especially Wally and Sue. The location is absolutely perfect because there are so many things to do in walking distance. Breakfast was a little disappointing, but probably because I never woke up early enough to get the fresh stuff. The rooms are so beautiful though. I love the Victorian New Orleans style of the furniture and wallpaper. Having a jacuzzi to come back to at the end of every day was a plus too. I can't wait to come back and I hope it's soon.

    Hallway/Door to outside shared patio

    I booked this hotel by reading reviews online. I had never traveled to the area so wasn't sure where to stay. First I want to say I loved the location of this hotel. We were able to walk to all the stores and close by restaurants. The hotel is very old but was well taken care of. The staff was very friendly and helpful. The stay comes with valet parking at no additional charge. I was very thankful for that because where parking is requires walking up steep stairs. Our room was on the first floor and had a nice view of Spring street and right by the shared balcony door. There are no elevators and just going up one set of stairs with luggage was enough for me. My only complaint on the room was the tv was very small and could only see about half of it while laying in bed. I do think the price of the hotel was pretty pricey especially during off season. We had a great time so I'd say it was worth it.

    Marilee C.

    Love everything about this place! Nice rooms and staff. In the middle of it all. Get the presidential suite.

    Nice big, comfy bed.
    Jean C.

    What a wonderful, historic hotel! It's centrally located in town near amazing shops and restaurants. I was very late checking in but Lee and Jay were so welcoming. There is no elevator but Lee was more than happy to take my bags to my first floor room. Wow. My room was beautifully decorated. The bed was very comfortable and the AC worked very well. It had all of the modern amenities one would expect. Keith took my bags down in the morning and even retrieved my car for me. Parking is in the back down two flights of stairs so I gladly accepted. I will be back!

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    5 years ago

    The voodoo lounge was everything we needed. Bartender was knowledgeable and helpful. Thanks Leon!!

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    Page 1 of 2

    Ask the Community - New Orleans Hotel

    Review Highlights - New Orleans Hotel

    Sue even remembered that it was our son's birthday & there was birthday cake Kettle Corn in our room as a surprise!

    Mentioned in 8 reviews

    Read more highlights

    Palace Hotel & Bath House - Palace Hotel balcony room

    Palace Hotel & Bath House

    (47 reviews)

    $$

    Beware of Tyler, the tyrant psychotic sociopath owner of The Palace Bath House!…read more I visited the Palace Hotel and Bath House expecting peace and relaxation. Instead, I walked out shaking, humiliated, and in tears -- an experience I will never forget for all the wrong reasons. The mineral bath area consists of small cubicles with no ceilings, something I was never told. I didn't hear or see anyone else, so I genuinely believed I was alone. While in the bath I was trying to meditate but then someone started playing very distracting music that interrupted my meditation and I asked politely for the music to be turned off when someone changed it to something distracting. I made normal, reasonable requests -- a towel, a time extension -- nothing out of the ordinary for a spa. When I went upstairs afterward, everything changed instantly. The owner, Tyler (appeared to be in her 40s -50s had shoulder length completely gray hair) approached me out of nowhere and told me she was "astonished by my behavior" and that I was "the rudest person" she had ever had as a customer. I was stunned. I had no idea what she was talking about. She accused me of "yelling" and "ruining the experience" for others -- even though I had spoken calmly and had no idea the entire facility shared open acoustics. I immediately apologized, over and over, because I felt horrible. I was crying, shaking, and trying to explain that I truly believed I was alone. Instead of listening, she doubled down. She told me I was "blacklisted" and needed to leave. Meanwhile, other patrons -- the very people she claimed I had disturbed -- came to comfort me. They told me I had done nothing wrong. They hugged me. They reassured me. They told me her reaction was completely out of proportion. I ended up having a panic attack from the shock and humiliation. My entire day was ruined. Days later, I am still shaken. When I tried to call to request a refund, I discovered my number had been blocked. No conversation. No explanation. No willingness to resolve anything. I have never in my life been treated the way I was treated at this business. I left feeling berated, belittled, and publicly humiliated for something I didn't even know I had done wrong. The lack of sound privacy, the aggressive confrontation, the refusal to communicate afterward -- all of it paints a very clear picture. Bottom-line, BEWARE of The Palace Hotel and Bath House and the tyrant psychotic sociopath who runs this establishment, TYLER! My experience was emotionally devastating, and no guest or human in general deserves to be treated this way. Consider yourself warned.

    Of course, when I chose to visit Eureka Springs, I had to experience the last remaining original…read morebath houses in Eureka Springs. I got the works; the steam cabinet, a mineral bath, and a massage. I was so relaxed by the end of it I could barely walk or think straight. I even fell asleep during the massage! Only downside for a more modern customer is that the spa layout is completely original. There are no sound barrier walls or anything. The walls and doors aren't floor to ceiling, so one can hear toilets flushing, tubs draining, etc. But it's great for feeling transported back to the old holistic, homeopathic ways.

    New Orleans Hotel - hotels - Updated May 2026

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