Great hotel with amazing service. I love the staff. They were helpful and friendly. Hotel is in a great location and easy to see things in the area. read more

We booked the first-floor suite in the New Orleans Hotel for two nights. I have stayed at this hotel many times over the years, and it was fine. Last night, there was a party with a live band (particularly terrible drummer BTW) right under our room until after midnight. It was so loud in our room that we couldn't watch a movie, talk to each other, or sleep. We could only put in earplugs and wait for it to be over. I could still hear all the lyrics through the earplugs, that's how loud it was. We are leaving a day early, even though we have already paid for tonight's room, because last night was so miserable. The hotel has effectively made this first floor room unusable on nights when the club right under it is open (W-Sa), and we were certainly not informed when we booked at their full price rate that this VERY LOUD party would be happening basically IN OUR ROOM UNTIL AFTER MIDNIGHT. Just ridiculous. I would not book the New Orleans Hotel first-floor suite again and would not recommend it to anyone else. As far as what the hotel should do to improve this problem: do not rent this suite out on nights when you are having loud parties right under it, and refund my money for this unusable hotel room. read more

First of all, there is no elevator and we had to carry our luggage up to the third level. The hotel is old and has not been renovated. The mattress was extremely old and very noisy. They had an old jacuzzi tub with an old shower head above and was extremely difficult to get out of the shower/jacuzzi situation. The staff were nice and friendly. read more

Beautiful hotel. Super friendly staff. But pack light if your room is on the third floor. No elevator. Staff very knowledgeable about things to do around town. Would definitely recommend. Sue was fantastic. read more

We had a wonderful stay! Sue was absolutely amazing--she couldn't have been more helpful, friendly, and welcoming from the moment we arrived. She truly made us feel at home. The room was beautiful, spotless, and very comfortable. Outstanding customer service and a fantastic experience. We would gladly stay here again and highly recommend this hotel! read more

Very friendly staff. I have to say I really didn't know what to expect. I was booking on a whim and a prayer. Google took us to the lower street where the parking is. I had to climb a lot of stairs up to the street level entrance. Once we figured that out and drove around to unload, things started looking up. The one staff member on duty was even so kind as to upgrade our rooms and valet the car back down to the parking lot. Remember this is an old hotel (1892) but they've done a lot to make it look inviting while keeping the charm. The rooms were large and spacious. Just a few notes: there are no rooms on the main floor so everyone has to climb stairs. (If that's problem for you, be aware). The rooms have window air conditioning units and there are ceiling fans in every room. Our air conditioner was a bit noisy. The lobby is nice to hang out in. The bar is cool too but we didn't exactly feel welcome. BUT the rest of the hotel staff was great!!!!!!!!! I would stay here again. The Grotto is only about a block away for dinner options! read more

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This place is beautiful. There's no elevator, so be ready for lots of stairs. Chris at the front desk is incredibly helpful and friendly. When you arrive park at the front door and they will park your car for you. read more

New Orleans Hotel - Beautiful rainbow behind the hotel - Hotels Near Me - Eureka Springs, Arkansas

I am reviewing the new ice cream bar inside the hotel. It is really nice that this has been added, apparently by the owner of the Nut House, and while the employee could not have been nicer...I found the menu underwhelming. All I could order were scoops, either in a cup or cone. No shakes, no malts, no sundaes. I was also truthfully hoping for something special, something homemade...but no, while Bluebell is tasty, it is not homemade. I like to avoid chemicals and preservatives...all commercially made ice creams contain those. This is a nice addition that stays open later than many shops but I'd like to see the menu expand. read more

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We stayed here for my husband's birthday and it was amazing! The hotel was spacious and beautiful, located in the heart of downtown Eureka Springs. We stayed in the Presidential Suite and it was a great two day stay. The bed was luxurious and the in room jacuzzi was glorious. The room had the largest shower I had ever seen! The staff was wonderful and our room was right across from a lounge. Sadly, the lounge wasn't open, but the area was quiet and romantic. We would definitely stay here again next time we come to Eureka. read more

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Here we go.... Our first trip to Eureka Spring and we paid the big price of $250 a night to stay close to the action. The positives are the hotel staff who were truly amazing. The negative, a rock hard bed and an arrogant owner who doesn't know if he's a rock star in a basement club or a hotel owner. The difference between any other motel and this place is hotel management would be furious with excessive noise disturbing guest. Here the owner was furious with guest asking for the music two floors down to be turned down. I'm A vet with ptsd. I take meds to sleep. No meds would help with the reverb and bass echoing up thru the thin walls and stairwell. My spouse even attempted to speak directly with the owner. His response "this is a live music venue." Little did we know it wasn't a hotel. This would be a one star review of not for the staff members at this location. I'd avoid at all cost especially at this price point. It's just not worth it. We overpaid and paid the price. Don't do the same. read more

Great place to stay in Eureka Springs. We'll stay here if/when we come back for sure. I really liked the ability to select a very specific room. We are happy to sacrifice space in exchange for specific amenities like a large jacuzzi and were very pleased with the Queen Suite that we ended up getting (with a nice view of the mountains/the Jesus statue). The room was comfortable and clean. If I had any complaints, the in-suite coffee was underwhelming and the TV was kind of oddly situated, but that's very much a minor issue. The rest of the hotel was interesting and fun to explore as well. If we'd had more time, we would have checked out the bar in the lobby. The hotel staff were outstanding. Andrew(?) and Co. made a point to learn our names and were exceptionally friendly, helpful, and on-point with the valet parking service. Just a really good experience and good vibes. read more

The staff was absolutely fantastic! I highly recommend the New Orleans, we will definitely be back. read more

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Great location and beautiful hotel. Room was very clean and bed was comfortable. Staff was very welcoming and friendly, especially Sue! We truly enjoyed our weekend in Eureka Springs and our stay at New Orleans Hotel. Only disappointing issue(s) we experienced were the Jacuzzi stopped working on our 2nd day. And, the stairs to climb, in order to get to the room, were a bit difficult to maneuver, especially for persons with mobility issues. But, beyond any negatives, we were extremely pleased with our stay. read more

The hotel is beautiful. We were on the third floor. While walking up 3 flights of stairs was challenging, it was totally worth it. The room was very clean, bed very comfortable. Sue and Wally were great. I highly recommend. read more

This is THE best place to stay in Eureka. It is an awesome experience with Victorian architecture. Very clean. Very, very friendly staff, especially Sue, she is the nicest most wonderful lady in the world! So accommodating and just a joy to stay there. We stay there a few times a year and will never stay anywhere else. Check in and see Sue, you won't be sorry you did. read more

We had a great visit, love the New Orleans Hotel. The hotel is really cool, it has a bed & breakfast feel but you still have a lot of privacy. The staff is excellent, Wally was very kind and helpful. Sue was great, she exemplifies excellent customer service & was fun to talk to. She made us feel very welcome. The woman who is in charge of breakfast was really kind too, I unfortunately didn't get her name. We'll be back! read more

New Orleans Hotel - Our room - Hotels Near Me - Eureka Springs, Arkansas

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I just stayed here for 4 nights over Easter weekend. This place is seriously amazing. The staff that work here are all great, especially Wally and Sue. The location is absolutely perfect because there are so many things to do in walking distance. Breakfast was a little disappointing, but probably because I never woke up early enough to get the fresh stuff. The rooms are so beautiful though. I love the Victorian New Orleans style of the furniture and wallpaper. Having a jacuzzi to come back to at the end of every day was a plus too. I can't wait to come back and I hope it's soon. read more

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What a wonderful, historic hotel! It's centrally located in town near amazing shops and restaurants. I was very late checking in but Lee and Jay were so welcoming. There is no elevator but Lee was more than happy to take my bags to my first floor room. Wow. My room was beautifully decorated. The bed was very comfortable and the AC worked very well. It had all of the modern amenities one would expect. Keith took my bags down in the morning and even retrieved my car for me. Parking is in the back down two flights of stairs so I gladly accepted. I will be back! read more

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Love everything about this place! Nice rooms and staff. In the middle of it all. Get the presidential suite. read more

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I have stayed here several times over the years. The location is conveniently located on the historic loop. The employees are very friendly. The hotel, like all the other buildings, is old & it definitely shows, but I've appreciated it's Victorian charm. However, be warned that the walls are very thin, cheap amenities, no curtains & no elevator. I could hear everyone & everything all throughout the night. People yelling in their rooms, talking in the common area & hearing noises I'd prefer to never hear at 2am (but hey, it's your room- just be aware that everyone is praying you're not into tantric sex). I did call the front desk on some morons who arrived around 11 pm & wouldn't shut the hell up outside my room. My BF asked "did a jet plane just land?" Wally was very attentive & handled the situation. But there are those things you can't control- like hearing music coming from outside (maybe from Chelsea's ?). This was during the dead season & the weekend after Mardi Gras, so the entire town was pretty chill. If it's a busy weekend, good luck or you may not care about the noise. Or the Christmas lights around the windows & the blinds don't shut all the way. But the noise... So basically, I paid $250 for a sleepless night seething & pondering how people can be so stupid, or worse, just being inconsiderate. I would highly suggest a B&B in Eureka instead. Or the Treehouses. Or sleeping in your car on a dark quiet street. Hearing people having sex is very cringy to my sensibilities. Yikes Krispies. read more

I booked this hotel by reading reviews online. I had never traveled to the area so wasn't sure where to stay. First I want to say I loved the location of this hotel. We were able to walk to all the stores and close by restaurants. The hotel is very old but was well taken care of. The staff was very friendly and helpful. The stay comes with valet parking at no additional charge. I was very thankful for that because where parking is requires walking up steep stairs. Our room was on the first floor and had a nice view of Spring street and right by the shared balcony door. There are no elevators and just going up one set of stairs with luggage was enough for me. My only complaint on the room was the tv was very small and could only see about half of it while laying in bed. I do think the price of the hotel was pretty pricey especially during off season. We had a great time so I'd say it was worth it. read more

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The staff and accommodation were both excellent. Spacious rooms, very clean and adorned with beautifully crafted furniture. While it's an old hotel the bathrooms are very modern. Can't wait to stay here again. read more

New Orleans Hotel - Hotels Near Me - Eureka Springs, Arkansas

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Great hotel! The location is amazing, and the staffs is very friendly and helpful. Be sure and have a cup of the delicious coffee before you head to explore beautiful Eureka Springs! read more

I usually stay at the Crescent on every trip to Eureka but we are trying to explore other hotels so New Orleans Hotel was our next stop. Besides being located in the heart of downtown, the hotel is beautiful. We stayed in a room on the second floor with a view of the eastern side of town, and the tip of the Crescent hotel was visible. The room was awesome, very clean and nicely decorated. The king bed was very big and comfortable. The bathroom seemed to be recently renovated and was amazing as well. The jacuzzi bath is very big and clean. The service at the front desk is some of the best we've had in town. They are quick to help with anything and honestly are fun to just have a conversation with. We will be staying here again. read more

I've been visiting Eureka my entire life and my wife and I come here about every 3 months as a getaway. We typically pick a different spot each time for variety so we have stayed in many places. This is our first time at the New Orleans and this might just be the place we stick with. Best location! Historical charm! Top notch service. Our room is huge. We returned from dinner last night to realize we had for forgotten ibuprofen. We inquired at the front desk and they actually had the oncoming staff stop and get us some on their way in to work! Super nice folks, very cool place. Maybe it's because the hotel isn't completely full right now but we haven't heard anything out in the halls or from other rooms. As mentioned above there are no elevators but the staircases are wide and spacious and the staff is happy to carry things for you. I hate waiting on elevators so this was fine for me! read more

Clean rooms with beautiful furniture, wonderful view of the town including the statue from the front balcony and a jacuzzi tub that didn't quit. Sue was wonderfully friendly and a terrific host. Looking forward to their new lounge opening in the lobby! Will definitely be back for another romantic weekend. read more

We loved our stay at the New Orleans Hotel! Sue even remembered that it was our son's birthday & there was birthday cake Kettle Corn in our room as a surprise! The room was so clean and inviting, I wish we had booked an extra night just to lounge in our room. Will definitely be back! read more

I am originally from New Orleans and this place felt like home,especially for our first visit to historic Eureka Springs. Right in the historic district near several fine galleries and walking distance to the Spring Street Victorians. Beautiful lobby with tin ceiling and lots of wood everywhere, very accommodating and friendly staff, mostly Gay. Very helpful with restaurant recommendations and sites to see. We reserved one of the less expensive $99 smaller rooms for one night ( they usually have a two night minimun in summer and strict cancellation policy ) and it suited us just fine. It was smallish and only had a teeny bathroom with shower only but a/c was working good, queen bed ok and decorated with antiques, flat screen TV, free internet service. Reminded me of The Gunn House in Sonora, CA. but without a much desired pool on this 100* weekend. I am a full breakfast kinda fella but this continental buffet was very nice and filled me up just fine. Fresh and RIPE fruit served in a watermelon ( nice touch) fresh baked banana bread, yogurts, juice and coffe with CREAM! ( told you I was picky) No elevator but we were only on the second floor,so no problem, free and easy parking in back. While in town we checked out the much praised Basin Park and Crescent Hotels and these both looked tired and dingy. Only the Palace looked comparable to the New Orleans. read more

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The customer service here is outstanding! We had a problem with our Air BNB and came here last minute, we were all tired and had our 10 month old daughter. The PM male concierge was phenomenal and so helpful with everything carrying our luggage, helping me with a stroller. It was such a breath of fresh air after a very overwhelming day. The woman there the next morning was also delightful and helpful! Great location as well. We highly recommend! read more

My boyfriend and I came up from Little Rock and stayed in a room on the second floor. Pros and cons are as follows: Pros: free parking in the back gave us quick access to the hotel and because of its location, we were central to everything and we were able to stay on foot and see all the downtown sights. The staff was friendly; free drinks in the hotel room's minifridge, free wifi . The room itself was clean and the bed was a king size. Comfy to sleep in. One particular amenity i enjoyed was the jacuzzi. I really enjoyed the tub. Cons: the biggest con about the New Orleans was the sheer amount of noise. We were in a room facing Spring St and bc we were right next door to the bar Chelseas, we could hear people coming in and out slaming doors, being loud above us and below us. The hotel door was paper thin and we could actually see light from the hallway shining through cracks of the center part of the door. All in all, an alright stay. Best part definitely being its price and location. Its convenient to everything. read more

We stayed her because we attended a wedding at the Thorncrown Chapel. We were blown away by the size, cleanliness, and niceness of our room. The bed was very comfortable and we loved the large jacuzzi tub. I can highly recommend the New Orleans hotel. read more

The presidential suite is amazing! My parents stayed there for my sisters wedding and it was used as a gathering place for family and friends to hangout and have a cocktail while shopping downtown. Sue is amazing and our weekend was amazing due to her. She was so helpful and was willing to help us in anyway possible! The New Orleans hotel is gnome-sweet-gnome read more

We stayed here for our Wedding Weekend - definitely recommend room 115 if you have a lot of guests who will be helping the bridal party get ready. All of the staff were beyond helpful and kind! We love this charming hotel and will be back! read more

New Orleans Hotel - Hotels Near Me - Eureka Springs, Arkansas

The voodoo lounge was everything we needed. Bartender was knowledgeable and helpful. Thanks Leon!!

My wife and I stayed couple of days for new years. It was great. The people bent over backwards. Nice place. Will stay again. read more

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New owners remodeling check it out! They gave a coffee bar. We did not stay here but asked the owners for a tour. They were very nice and will be to show us all around and they all about the renovations read more

This is a beautifully done vintage hotel. We loved our stay here. We stayed in a grand king jacuzzi suite on the 3rd floor. It doesn't have an elevator so if you have a lot of luggage beware. But it is perfectly located in the historic downtown so that it makes it easier to just walk out of your hotel and walk to the shops and restaurants. I would definitely stay there again! read more

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If you wanted to stay downtown Eureka Springs I would definitely recommend this place. Amazing, beautiful old building. Definitely worth the cost to stay here. The assistant manager Sue Gnome-Goldberg is amazing. She is the idea, perfect person to have at the front desk. She took great care of us and we will come back and hang out with the "One and Only hotel Gnome"!!!! read more

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We stayed here for our anniversary, and we stayed in just a little room, but it was perfect! Great walking distance from everything worth seeing in downtown Eureka, with quality service and a clean room. Loved the feel of the hotel, and how the aesthetic was evident in all parts of the hotel. They parked our car, too, which was a wonderful touch! Highly recommend staying here. read more

I stayed at this hotel on Labor Day weekend and the experience was one to remember. When I called to make reservations I spoke to Cajun who explained all my options and prices and was very patient and knowledgeable. Cajun met us outside the hotel by the door upon our arrival, valet the car and checked us in before walking us to our room. I was very impressed by her personable interaction with us and her hospitality. The room was great. Kind of noisy but not when we were going to sleep. The jacuzzi was amazing. The fridge had complimentary sodas. Movie rentals were free as well. All in all I'm very glad we stayed at this hotel. Also because it is so centrally located in downtown ES and you can keep you car in the back p.lot while you walk around or even catch the trolly. read more