After two disappointing experiences at Lash Lounge, I can't recommend them. The first time I had a lash lift here, it was uncomfortable and caused significant burning. I assumed this was normal until I went elsewhere and had a much more comfortable experience. After the lift, my lashes remained straight. I reached out with a photo, but the only response was that I could come back in 6-8 weeks for another lift. No refund, no fix, and no alternative offered. $120 lost. My second experience was related to a last-minute cancellation. On the morning of my appointment, I had to cancel because my dog had a medical emergency. I called, stressed and frantic from the hospital waiting room, explained the situation, and the receptionist did not mention that I would still be charged. However, my $50 deposit was taken out immediately. While I understand policies, clearer communication and a little compassion in that moment would have gone a long way. It's a shame, because the lash techs I've had have been very nice. Only bumping this up a star for them. But unfortunately, I won't be returning. read more

Love getting my lashes done with Tessa! They look and feel great and people are always surprised that I am not wearing makeup! Tessa is meticulous and is a gem of a person . read more

Paige is the best!! Everyone always asks where I get my lashes done. She's always on time and they look great everytime!

Staff is very friendly and the atmosphere is very calming! My lashes were done beautifully! I signed up to be a member after my first appointment, they're amazing! read more

The Lash Lounge - Eyelash Service Near Me - Paoli, Pennsylvania

Updated: To be clear, my review was not related to any services provided by the Lash Lounge. Joanne did contact me and address the issue with the repeated contact which turned out to be an IT issue that she was unaware of. I have updated my rating to reflect this. Thanks! Previous Review: Do not provide any contact information if you do not want to be bombarded with text messages and emails on a daily basis. I have never booked services, and despite calling, texting, emailing my requests for them to stop the unsolicited contact, I receive the following text message almost daily: It's not too late to claim your introductory full set offer! We have a few openings this week. Text BOOK NOW or give us a call at 610-486-5274 to book your appointment! The Lash Lounge Paoli - Paoli Shopping Center 610-486-5274 82 E. Lancaster Ave. Store C-3A Paoli, Pennsylvania 19301 read more

I had been on the hunt for somewhere to have my eyebrows threaded and I'm glad I found the lash lounge! You can book your appointments online which makes it super easy and convenient. When I arrived, there was no wait for my appointment, and I was really pleased with my results. It felt like they knew what they were doing and I could trust them to do the services well consistently in the future. I also inquired about lash extensions, explaining I had a bad reaction in the past, so they gave me test lashes for no charge. Overall this was a good experience and I will be back! read more

This visit was my first time ever having lashes applied. Brittany was phenomenal. She explained, in detail, the application process and post process lash care. The application process took about 2 hours. The results: fantastic. My eyelashes look more full, but not false. My eyes look more open. I will definitely go back in two weeks. The salon is welcoming, clean with a professional staff. I I read more

11/10 recommend this place. Everyone is so nice, and I LOVE my lashes. My experience here was great. Also, they have a promotion on their website that is a steal! Maura did my lashes, and they are EXACTLY what I was hoping for! I felt like my lashes were extremely thin and sparse going into my appointment and feared there wouldn't be enough lashes to attach the extensions to. Maura hooked me up. I have been to countless places, but this is without a doubt, a hidden gem! I got a classic set, and I believe the style was natural but enhanced (with a few multi lashes to fill in the holes). read more

The Lash Lounge - Classic set, natural but enhanced style - Eyelash Service Near Me - Paoli, Pennsylvania

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After having a lash tint and lash lift, I ended up in urgent care 24 hours later. The doctor said I had a serious case of pink eye in both eyes. I am on antibiotics every two hours for five days. This is not a reaction from any chemicals, but bacteria that got into my eye. Likely due to unsanitary conditions at the salon. I would not recommend having any service done there. I did call, was not offered any refund. They did apologize for what had happened. read more

The Lash Lounge - Eyelash Service Near Me - Paoli, Pennsylvania

I will say this. The lady at the front desk was friendly. I was there for eyebrow tinting with Shelby. My eyebrows look exactly the same. she tried twice. Once with a dark brown and again with black. Still I walk out with no change. Shelby did offer the do a third coat but I lost all faith by this point. the was no eyebrow shaping (waxing or threadin). You are only paying for someone to put henna your face and wipe out it away. I suggest save your money and time!!!. Go someplace else. read more

Had such a great experience here with Kathy! Lovely woman, put me at ease for my first brow and lash tint and first threading. Did exactly what I asked for and walked me through everything. I am obsessed with my brows and lashes now! Will definitely be coming back regularly. read more

Such an amazing place. Was new due to the place i usually go to being booked for the holidays, however, Lash Lounge was great! Their place is huge and there is so much space for clients and for privacy. My girl who did my lashes was awesome! she was so gentle and made the lift process seem so easy and fast. will deff be coming again! thank you!! read more

I LOVE The Lash Lounge!!! I am so happy with my lashes. Everyone is amazing. You are immediately greeted by Olivia she is so sweet and helpful with your questions about products, services and memberships. My lashes were done by Gemma. (I can't say enough great things about her!) On my initial visit she went over everything about the process. We started more conservatively. Then on my next visit we went more glam. (Which the more glam the better) Gemma is so good that I have fallen asleep as she is doing them. If you are thinking about your lashes run, don't walk, to The Lash Lounge in Paoli! read more

The Lash Lounge - My lashes look amazing even with my glasses! - Eyelash Service Near Me - Paoli, Pennsylvania

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I went to Paige for a lash lift and tint. She did a great job. She was very gentle and throughout the entire appointment she made sure I was comfortable and relaxed. I would highly recommend Paige for any of your lash needs! She also has a very great personality and made me smile! Thanks Paige read more

Had a good experience here. First time customer. Everyone was super friendly. I hope to be back. Andrea was really sweet.

I accidentally discovered this little gem! I've been considering getting lash extensions for quite some times, as I've aged (50's), I found my eye lashes to be thinning out. I was hesitant about getting lash extensions, cost, upkeep, but most importantly making sure they looked NATURAL! I spoke with Joanne the owner who was very patient in answering all my questions. My first appointment was with Cori and let's just say.... I'm hooked! Cori is awesome! She was very patient, gentle and created the exact look I was hoping for, right down the blending of length and fullness! Truly an expert in applying these tedious lashes! Follow up appt.... look better than ever! I highly recommend seeing Cori! Sorry, got posted under my husbands account! Nancy read more