Firstly, the store is open to the public. I looked for some signs, but there was nothing posted,…read morebut ask and the answer was a resounding yes. I give five stars to any place that convinces me I need that bit of kitchen equipment. Not just replacements or duplicates, I mean stuff that does not exist in my kitchen. I have limited space in my kitchen and I do my best to avoid nonessentials. And there are not too many holes in my kitchen inventory. Since this is a restaurant supply store, I figured most of the equipment would be inappropriate for a home kitchen. And mostly it was. I really don't need paper napkins 5000 at a time. But every now and then I saw something that you don't normally see for the home cook. Now the restaurant size woks and pots were to be expected. What I didn't expect was the equipment that's clearly meant to cook individual size portions. Literally these were the cutest little woks I've ever seen. These were also the only woks where I had even the faintest chance of executing that professional chefs flip. I gave it a whirl and no luck. It's still too heavy for me. They did have some items that were on clearance. Now these prices are perfectly in line with other stores, possibly even lower. But way too late, I already have those. What a bummer. There's some stuff that automatically incited lust. But I already know this type of equipment should never be installed in a residential kitchen. For example, they had gas burners for restaurants. I seriously doubt anyone would run the gas pipes that you need to fuel these burners. I think they would violate most residential building codes. Nevertheless, they're awesome kitchen porn. I found the mix of kitchen equipment very interesting. The percentage of items that were clearly of Asian origin was very large. Here are all the missing doodads that *some* Asian markets should be stocking... Have you ever been frustrated purchasing equipment, where the plastic bits like the lids keep breaking and you can't find the replacements? Take a look at this place, the containers are standardized and so are the lids. Finally. I ran across some truly unexpected items. A lot of them were things you never think of like replacement knobs for pots, replacement wooden handles for woks. And you know those traditional brushes that your mom insist is the only way to clean a wok properly? They had it. They had it in the extra extra extra large size, but they had it. And sometimes it was just little things like the kitchen gloves that look like they would survive a tornado. Unfortunately, they were all latex and I'm allergic to latex. Oh well. Of course, there are the bits of equipment that are only useful in the home kitchen and obviously they are completely missing. Sometimes professionalism is too big of price to pay for giving up traditional cookware. If you're just glancing at the prices, they seem awfully high. But take the time to pull out the item and hold it in your hands. There is no doubt it will be heavier and probably has some interesting features that you won't find for the home version. Let's just say the wire racks will hold your cookies even if they're made of lead. And just to make my point, there was no nonstick anything anywhere that I could spot. For those of you who are looking for kitchen items that are a little bit out of the way or need something heavier duty than average. This is a great place to shop. On the other hand, many of these items are going to be too large to store easily or even to use if the dimensions of your kitchen equipment don't match. The Customer Service in the store was simply fantastic. They left you alone if you wanted to browse, and there was certainly plenty to browse. If you had questions or if you were getting serious about a purchase, they were happy to answer questions and make recommendations. 100% recommend if you are a kitchen equipment geek. You'll have fun even if you can't use any of it. 50-50 if you are looking for something unusual. Most items are only stocked if they are used in a restaurant kitchen. There's nothing that specifically aimed at home kitchens. For example, there are no kitchen appliances. Inventory fluctuates. I was delighted to find a silicone baking mat, but it only came in the half sheet size. My hopes for a domed wok cover rose high when I saw the display of Asian kitchen utensils. But the only wok covers I saw were clearly meant for the industrial size version and not for my puny home kitchen. I would say the store is not for everyone. If you love kitchen equipment, you'll enjoy browsing here and snagging cookware that you can't find anywhere else. For everyone else, most likely you find it disappointing since most of the equipment can be found in your regular department store except these are heavy duty. you may not want to pay the higher expense for an item that's going to outlive you. Or maybe we should all buy here instead of caving to our culture of consumption.

We went to Restaurant City to look for something specific we needed. We were looking for a splash…read moreguard to use while cooking, but they didn't have any here. We asked an employee, but he didn't know what it was, showed him a picture and he said they don't sell any here. So, overall just a solid 3. They didn't have what we needed.

Econ World Trading is a supplies store where you can buy things to run your business. This place…read moredoes have at least some items that you need, but is lacking a lot of materials people need especially for their bigger businesses. Might need to go to another warehouse for more options. It's a small warehouse. If you're only going to get a few items here, then this place is enough for you to get by. If you need more supplies than what they have now, I suggest going to Costco Business Center or Jetro Cash and Carry.

Econ World Trading is a restaurant supply warehouse. Lots of equipment and utensils for the…read morerestaurants are available here. But not everything! Econ World Trading does not carry some of the items I expected. The lady at the front counter is super friendly! She is willing to help if you have any questions. She has a smiley face all the time. We have a good experience at Econ World Trading even if we can't find the items we wanted.

I want to give them No star !!! I bought astock pot from…read morethis store. After installation, I turned it on and flames started shooting out (I even recorded a video of it). I called them immediately, and they initially said there would be a $250 restocking fee if I returned it. I agreed because I was too terrified to use it. They said they will talk to the manufacturer it's take a week they called back and refused the return, claiming I had already opened and used it. My question is: how was I supposed to know it was defective and dangerous without turning it on? They offered to repair it, but I no longer trust this unit. I don't know when it might flare up again. It's extremely dangerous. Do not buy from this place!"

I don't know what it is with these restaurant supply companies but they all seem to act so arrogant…read moreas if they don't need or even want your business... I was ready to order three booths for a restaurant I'm opening and over the course of three weeks I really wanted to give them my money but I could not even get a simple quote emailed to me. They did not return phone calls. They ignored text messages. Clueless and incompetent would be an understatement. It's just staggering that they have stayed open for so long If this is the level of service they give to everybody.

We bought the range hood for our kitchen remodel at Fotile. Michelle helped us pick out the best…read moreone for our kitchen style, and gave us a great deal. Once the hood arrived, Michelle delivered personally together with all additional parts needed for the install, which was completed by our general contractors. The range hood has been working very well, preventing cooking smells from spreading throughout the house. Beyond this, Michelle also consulted on our kitchen cabinet layout, and recommended suppliers for the cabinets, countertops, and flooring, all of whom were very helpful and provided great quality at a fair price. Photo attached shows the range hood and some of the cabinets.

so nice ! good service! The lady recommended a model for me. And installed it at once. I like it…read morevery much!

A week ago I wrote a 5 star review for San Jose Restaurant Depot. However I forgot to mention one…read moreof the important factors/people in my experience at the depot. That person is Veronica! She is generally in the front.She's thorough, cordial, great personality, remembers her customers (their names, etc.). She is an asset! I am sure her bosses know that! Thank you Veronica for making our shopping experience a great one...

Very disappointed with the service at Restaurant Depot. The cashier was extremely slow, and the…read morecheckout process wasted a lot of my time. I understand places get busy, but the lack of urgency and efficiency was frustrating. Customer service and speed definitely need improvement.

I purchase a used 2014 Subzero BI-48 from this store with 90 days warranty. Shortly after it was…read moreinstalled the icemaker area started to leak water resulting in the ice frozen together and water leaking in both the freezer and non-freezer compartments. I called the store and they promptly came out to diagnose what might be the problem. The short story is that they came out many times replacing the icemaker, water valve, and door between freeze and fridge. In the end, the problem got fixed. I want to specially recognize their strong commitment to stand behind their sales. Definitely would recommend this place.

We were in need of a new oven since ours stopped working 3 months ago. Found this place on Facebook…read moremarket since we were on a budget for replacing our stove/oven. Went in today and Leslie was very helpful. We found a stove/oven with a glass top and Leslie worked with my budget to include delivery, install and take away of our old stove ALL within hours of when I came in the same day. I received a 90 day warranty and she assured me if anything went wrong before then, I could call her. Would definitely recommend SJ Appliance to anyone looking to purchase large, expensive Appliances yet on a budget. Thank you for Leslie and the team of delivery guys who were in and out in less than 15 minutes.

California Butcher Supply is really hard to find. Yosemite Way is just a partial street that cuts…read moreinto Yosemite Dr. got the receptionist who's clueless that they are hard to find. she just keep saying "Mazzeti". told her i was across from M and didn't see them.. eventually found them. the products (bbq supplies). they sell are good. one particular employee has no p.r. skills, just clueless. Q-notes: -CBS sells Butcher supplies (spices) and commercial equipment, not what is listed under their name.

Ok a little hard to see street But they e got great stuff…read more Great prices For esoteric and quantity this is the place

I can't believe this is the first time I've visited this business and I can't be more pleased with…read morethe quality of service and pricing. I had a specialty vegetable cleaver that I needed repaired and sharpened. It had been used by someone to cut something they shouldn't have and there was a nice chunk missing. I brought it into the store and dropped it off. It was ready in a matter of days and the price was more than reasonable, despite them having to do some extra work to get rid of the chip. What j I appreciate it is that they did the repair in a manner that maintained the integrity of the Knife when they could've just had their way with it. I wouldn't have known the difference. They also have a nice variety of kitchen accessories and I was able to pick up a knife sheath to protect everyone from the now razor Sharp clever. It's nice having a local business that does quality work and took the time to explain my options and what was done. They deserve 6 out on f 5 stars!

Oh Eden, this review is LONG overdue. Have you ever become hyper fixated on a new hobby? Well, that…read morehobby has been cooking for the LOML. He came home with money burning a hole in his pocket, and the desire to own a chef grade knife. So, we walk in on New Year's Eve eve. Yes, you read that right, the day BEFORE New Year's Eve after going from Asian market to Home Goods, and any possible place to find a better knife than the under 100 cheap, not very well taken care of knives that we own. There were many questions, and Eden patiently, and ENTHUSIASTICALLY educated us, for over an hour about knives. Knives forged in Japan by old sword makers, knives blacksmithed by specialty metalists. There wasn't a detail he couldn't say, but most importantly, he was just PASSIONATE about his craft. We returned the following day and bought a VERY expensive knife. It's everything my beau dreamed of and more. And the amount of knowledge he spread in that interaction was something that I knew needed to be recognized. So thank you for that. The person who ended up making the sale was not at all on your level, but friendly enough. Thank you Eden for reminding me of how important it is to work at a job you truly enjoy.

Knowledgeable staff and a wide variety of charcoal options…read more If you own a Big Green Egg or want to broaden your BBQ horizons, I recommend checking them out. It's nice to support a local business when I can, and it saves me the trouble of going to multiple hardware stores/ bbq stores to look for certain types of lump charcoal. I'm willing to pay a premium for the convenience of having the specific type of lump charcoal that I feel like using on any given week.

Excellent source for BGE grills, accessories and general information. The classes are amazing and…read morethe chili cook off should not be missed! Smitty is awesome. If you have your eye on an Egg, talk to these guys!

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

PHD is a great showroom to work with. I'm a designer and collaborate with them regularly, and the…read moreexperience has been consistently positive. Special thanks to Erica -- she specializes in kitchens and is truly amazing. She's professional, helpful, very service-oriented, and always knows how to guide the process the right way. Honestly, a big part of why the experience is so good is because of Erica. Highly recommend working with her and the PHD team.