Firstly, the store is open to the public. I looked for some signs, but there was nothing posted,…read morebut ask and the answer was a resounding yes. I give five stars to any place that convinces me I need that bit of kitchen equipment. Not just replacements or duplicates, I mean stuff that does not exist in my kitchen. I have limited space in my kitchen and I do my best to avoid nonessentials. And there are not too many holes in my kitchen inventory. Since this is a restaurant supply store, I figured most of the equipment would be inappropriate for a home kitchen. And mostly it was. I really don't need paper napkins 5000 at a time. But every now and then I saw something that you don't normally see for the home cook. Now the restaurant size woks and pots were to be expected. What I didn't expect was the equipment that's clearly meant to cook individual size portions. Literally these were the cutest little woks I've ever seen. These were also the only woks where I had even the faintest chance of executing that professional chefs flip. I gave it a whirl and no luck. It's still too heavy for me. They did have some items that were on clearance. Now these prices are perfectly in line with other stores, possibly even lower. But way too late, I already have those. What a bummer. There's some stuff that automatically incited lust. But I already know this type of equipment should never be installed in a residential kitchen. For example, they had gas burners for restaurants. I seriously doubt anyone would run the gas pipes that you need to fuel these burners. I think they would violate most residential building codes. Nevertheless, they're awesome kitchen porn. I found the mix of kitchen equipment very interesting. The percentage of items that were clearly of Asian origin was very large. Here are all the missing doodads that *some* Asian markets should be stocking... Have you ever been frustrated purchasing equipment, where the plastic bits like the lids keep breaking and you can't find the replacements? Take a look at this place, the containers are standardized and so are the lids. Finally. I ran across some truly unexpected items. A lot of them were things you never think of like replacement knobs for pots, replacement wooden handles for woks. And you know those traditional brushes that your mom insist is the only way to clean a wok properly? They had it. They had it in the extra extra extra large size, but they had it. And sometimes it was just little things like the kitchen gloves that look like they would survive a tornado. Unfortunately, they were all latex and I'm allergic to latex. Oh well. Of course, there are the bits of equipment that are only useful in the home kitchen and obviously they are completely missing. Sometimes professionalism is too big of price to pay for giving up traditional cookware. If you're just glancing at the prices, they seem awfully high. But take the time to pull out the item and hold it in your hands. There is no doubt it will be heavier and probably has some interesting features that you won't find for the home version. Let's just say the wire racks will hold your cookies even if they're made of lead. And just to make my point, there was no nonstick anything anywhere that I could spot. For those of you who are looking for kitchen items that are a little bit out of the way or need something heavier duty than average. This is a great place to shop. On the other hand, many of these items are going to be too large to store easily or even to use if the dimensions of your kitchen equipment don't match. The Customer Service in the store was simply fantastic. They left you alone if you wanted to browse, and there was certainly plenty to browse. If you had questions or if you were getting serious about a purchase, they were happy to answer questions and make recommendations. 100% recommend if you are a kitchen equipment geek. You'll have fun even if you can't use any of it. 50-50 if you are looking for something unusual. Most items are only stocked if they are used in a restaurant kitchen. There's nothing that specifically aimed at home kitchens. For example, there are no kitchen appliances. Inventory fluctuates. I was delighted to find a silicone baking mat, but it only came in the half sheet size. My hopes for a domed wok cover rose high when I saw the display of Asian kitchen utensils. But the only wok covers I saw were clearly meant for the industrial size version and not for my puny home kitchen. I would say the store is not for everyone. If you love kitchen equipment, you'll enjoy browsing here and snagging cookware that you can't find anywhere else. For everyone else, most likely you find it disappointing since most of the equipment can be found in your regular department store except these are heavy duty. you may not want to pay the higher expense for an item that's going to outlive you. Or maybe we should all buy here instead of caving to our culture of consumption.

We went to Restaurant City to look for something specific we needed. We were looking for a splash…read moreguard to use while cooking, but they didn't have any here. We asked an employee, but he didn't know what it was, showed him a picture and he said they don't sell any here. So, overall just a solid 3. They didn't have what we needed.

Horrible unfriendly customer service - traditional Chinese owned service. You can see 5-6 people…read moresit down working when you walk in, but NONE of them stands up or says hello when they see you walk in, even I was in looking around 15 minutes, no body comes to me

Econ World Trading is a supplies store where you can buy things to run your business. This place…read moredoes have at least some items that you need, but is lacking a lot of materials people need especially for their bigger businesses. Might need to go to another warehouse for more options. It's a small warehouse. If you're only going to get a few items here, then this place is enough for you to get by. If you need more supplies than what they have now, I suggest going to Costco Business Center or Jetro Cash and Carry.

I want to give them No star !!! I bought astock pot from…read morethis store. After installation, I turned it on and flames started shooting out (I even recorded a video of it). I called them immediately, and they initially said there would be a $250 restocking fee if I returned it. I agreed because I was too terrified to use it. They said they will talk to the manufacturer it's take a week they called back and refused the return, claiming I had already opened and used it. My question is: how was I supposed to know it was defective and dangerous without turning it on? They offered to repair it, but I no longer trust this unit. I don't know when it might flare up again. It's extremely dangerous. Do not buy from this place!"

I don't know what it is with these restaurant supply companies but they all seem to act so arrogant…read moreas if they don't need or even want your business... I was ready to order three booths for a restaurant I'm opening and over the course of three weeks I really wanted to give them my money but I could not even get a simple quote emailed to me. They did not return phone calls. They ignored text messages. Clueless and incompetent would be an understatement. It's just staggering that they have stayed open for so long If this is the level of service they give to everybody.

Eden!! If you're reading this thank you so much for your time and being so helpful while I browsed…read morethrough your store. Btw, my boyfriend loved his first Japanese steel knife :) Overall great customer service, and even better expertise to help you find what you're looking for. Such a unique place to find a gift or tool, but most importantly, support a local business!

I can't believe this is the first time I've visited this business and I can't be more pleased with…read morethe quality of service and pricing. I had a specialty vegetable cleaver that I needed repaired and sharpened. It had been used by someone to cut something they shouldn't have and there was a nice chunk missing. I brought it into the store and dropped it off. It was ready in a matter of days and the price was more than reasonable, despite them having to do some extra work to get rid of the chip. What j I appreciate it is that they did the repair in a manner that maintained the integrity of the Knife when they could've just had their way with it. I wouldn't have known the difference. They also have a nice variety of kitchen accessories and I was able to pick up a knife sheath to protect everyone from the now razor Sharp clever. It's nice having a local business that does quality work and took the time to explain my options and what was done. They deserve 6 out on f 5 stars!

There's another Restaurant Depot in San Jose and it's my first time coming here. We usually go all…read morethe way to Oakland to buy supplies but this is basically half times closer since we live in Fremont. I like how we take Montague Expressway to commute here since it's where many corporate businesses are at. Just like the one from Oakland they pretty much sell a lot of foods and other supplies especially for restaurants. The only difference is how the place is structured. The freezer section sits at the left side of the building. The place seems smaller but I guess I haven't gone around yet. Basically, you can scan your membership card before you walk around and look for stuff. Of course some items can come in bulks or at a much larger size. For buying alcohol at the cashier, we're required to enter a 4-digit number. High recommended that you come here if you are buying supplies for restaurants, which are things that you can't really find from a regular grocery store.

Most of the cashiers are working like robots in slow motion. The front desk is very slow.read more

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

PHD is a great showroom to work with. I'm a designer and collaborate with them regularly, and the…read moreexperience has been consistently positive. Special thanks to Erica -- she specializes in kitchens and is truly amazing. She's professional, helpful, very service-oriented, and always knows how to guide the process the right way. Honestly, a big part of why the experience is so good is because of Erica. Highly recommend working with her and the PHD team.

Knowledgeable staff and a wide variety of charcoal options…read more If you own a Big Green Egg or want to broaden your BBQ horizons, I recommend checking them out. It's nice to support a local business when I can, and it saves me the trouble of going to multiple hardware stores/ bbq stores to look for certain types of lump charcoal. I'm willing to pay a premium for the convenience of having the specific type of lump charcoal that I feel like using on any given week.

Excellent source for BGE grills, accessories and general information. The classes are amazing and…read morethe chili cook off should not be missed! Smitty is awesome. If you have your eye on an Egg, talk to these guys!

Olivia Qin was very helpful. I have always bought from KZ…read morecabinets and they helped me design. Kelvin also helpful and works well with my contractor.

We were shopping for closet organizers for our remodeled home and visited several big-box retailers…read moreas well as online stores. After visiting this store, we were very impressed and satisfied with both the products and service. Their closet organizer systems offer great value, and the designer was experienced, knowledgeable, and very helpful throughout the process. We simply provided the dimensions and shared our expectations for each of our four closets, and they created designs that matched our needs perfectly. We are very happy with both the final designs and the quality of the products. Highly recommended!

So far it's been a great experience. We got Toto fixtures at decent prices and they all are in…read moreperfect shape. Our contractor picked everything up from their storefront and there were no problems. They even told us about the rebate from our water district. We were bummed the vanity wasn't better quality. They are made/painted in China, and they were honest with us that the color isn't great and doesn't hold up over time, we would have to use a pen to run over some parts to make them match the rest of the wood. They are cheap, so if you need cheap but not well made, go for it. I bought a vanity elsewhere. The staff are really pleasant and we are happy with our interactions. Remember, CASH OR CHECK only. We had to run to the BOA on Mission to pay for our toiliets.

They worked with us as we navigated through our remodel. They customer made the mirror and cabinets…read morefor our bath. The best husband and wife team in the bay area. Too bad I do not have anymore remodeling to do or I would hire them again.

*********************** 670 **************************…read more Went to Misoya ramen shop 3 times this week since they opened last week, I got to wandering next door! Oh my mine!! I'm a hoarder, this store got everything that I don't need, but I was so compelling to buy! Arrrrr, if my BFF was here, she would yell at me!!! From kitchenware to bathroom, from garden stuff to bedroom junks, they have it all. All are made in Korea, Japan or China, this is as Asian store as it gets!!!! A hoarder me got stuff that I don't need to bring home, that I will probably never use!!! Still a good place to shop! Cheap shop!

The co-workers and I had to go in here after seeing that the sold those crazy visors, Asian women…read morewear. You know, the ones that look like a blast shield. Something you'd go arc welding with. They both picked up some items, a teapot, and a colander. I had thought about the old school 10gallon kimchee pots they had, which are cool, but I dont plan on making any kimchee nor do I have an area where I could bury this thing if I did!