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    The Keen Team

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Tracy Minich

    Tracy Minich

    (3 reviews)

    Tracy is the best of the best! I am beyond thankful that she was recommended to me. I was so…read morestressed and full of anxiety when I found Tracy. I live in North Carolina and my 86 year old mother had fallen and was in decline. She had no one in Georgia to help her so I was driving back-and-forth a lot. I was thrust into this world I knew absolutely nothing about! I finally got her live-in caregivers and then started to work on getting her moved to an assisted living facility in my state of North Carolina. Once that was done, it was time to sell her home. I had never sold a home without the help of a spouse and didn't really know where to start. The stress just kept building! What would I do with all the furniture inside the home? What about her car? How was I going to accomplish all this when I live two states away? Tracy Minich is how!!!!! I was so impressed with Tracy after our first phone conversation. We were on the phone quite a while and Tracy listened very well and understood the situation. She 100% assured me that all of it could be handled and was not going to be complicated the way I had it all conjured in my mind. She had a work crew she could schedule to repair things if needed. She knew of groups who would come pick up the furniture for donations. She even helped me figure out how to sell the car! But the big thing she did was get the house on the market fast. After two days on the market, we had 10 offers and most were over asking! Tracy helped me sift through the offers, explaining all the various details and stipulations of each offer. Then we discussed the pros and cons of the offers to come to a decision on which one to accept. Tracy also got a back up offer in case things fell through. Smart lady, because the offer did fall through and the backup offer ended up closing. We also received the earnest money from the original offer! Tracy handled our home sale with such care, knowledge and respect. She reassured me every time I begin to stress and she was right at every turn. I was blown away by her! There are no problems for Tracy... only solutions. Tracy is a longtime resident of the area and really knows her business. She replied to every email, every text and every phone call. She genuinely cares about your experience and is a lovely, intelligent human being. I highly recommend her services. Tracy was a true lifesaver, and I will always feel so much gratitude for her help and expertise.

    We didn't have the best experience with Tracy. First, she's difficult to get in touch with. Second,…read moreand perhaps most importantly, she seems to choose the client she deems most suitable over other potential clients. In the end someone she seemed to know already was given preference, and she discouraged us from moving forward. With so many properties available this was no skin off our teeth but it didn't seem ethical, especially when we considered the time we wasted in dealing with her.

    Anna K Intown Real Estate Services - Cabbagetown

    Anna K Intown Real Estate Services

    (109 reviews)

    Inman Park

    Chelsea Monaco Carlis with Anna K Intown was truly the BEST realtor we could have asked for. This…read morewas my husband and my first time buying a home, and honestly, I had no idea what I was getting into. On top of that, my husband works all around the state, so I was doing most of the house hunting by myself. Chelsea stepped in and made me feel supported from day one. She took the time to really get to know what we wanted in a home, what mattered most to us, and what we could realistically afford. She also paired me with a team that fit exactly what I needed, which made such a difference and helped everything run smoothly. Chelsea was so easy to work with, always responsive, and explained everything in a way that actually made sense. I never felt overwhelmed because she stayed on top of every step and guided me through the entire process. The biggest thing for me was trust. Chelsea never pressured me, not once. She gave honest advice, shared her real opinions, and always had our best interests in mind. Her personality is also a huge part of why this experience was so positive. She instantly made me feel comfortable, like I had known her forever, and like I was house hunting with a friend who truly cared. If you are looking for a realtor who is knowledgeable, patient, supportive, and genuinely awesome to work with, hire Chelsea. I would recommend her to anyone in a heartbeat.

    I used Anna Ks team, Ryan Todd in this case, and was beyond impressed. Attention to detail, open…read morecommunication, and availability to chat through questions was unrivaled. To say he and the team exceeded my expectations from an execution and customer service side of things, would be an understatement. I found my answer to if any friends or family ever ask me for "real estate suggestions"...Anna K Intown 100%!

    The Zac Team - REMAX Metro - If you have thought about buying or selling in Metro Atlanta, please reach out to me at 404-564-7272

    The Zac Team - REMAX Metro

    (63 reviews)

    Virginia Highland

    It has been great using the Zac group. My family has used them for years, they are great. We worked…read morewith Victoria and she was great. I would recommend her and Zac group to everyone .

    Seth was our realtor with the Zac Team and he was seriously so great to work with! He responded so…read morequickly and made the whole process feel more like working with a friend than just a realtor. He was professional, really easy to talk to, and genuinely cared about helping us find the perfect house for us. We were first time home buyers and had so many questions and Seth always took the time to patiently explain things throughly. You can tell he genuinely loves teaching and supporting his clients throughout the process. One thing that really stood out was how good he was at figuring out what was important to sellers and helping us put together strong, competitive offers. Even when some of our offers weren't accepted, he always followed up to find out why, and one of the seller's realtors even told us we should feel proud to have him as our realtor :) He was always willing to go see houses with us last minute, pile a bunch into one day, or make time on weekends too. At the beginning of working together, he had us write out a description of our perfect home, and we revisited after we purchased our house and realized we were able to check off every single important item to us. Thank you so much, Seth for helping us find our home!

    Candace Hardy - Norluxe Realty - Ready to service all of your Real Estate needs.

    Candace Hardy - Norluxe Realty

    (7 reviews)

    Well this review is long over due . I don't believe words alone can express the compassion and…read moreresilience Candace had when supporting and holding my hand as she promised in helping me find my first home. As many home owners know , the process is quite overwhelming and as easy as it seem to just throw in the towel , the wait and stress may just be worth it . Candace was quite patient and diligent when helping me search for a home . I never felt rushed or as If I was just another client . I felt that my voice was heard and valued and there was never any pressure . Candace I truly genuinely appreciate and thank you for your service and flexibility with me. Please keep in touch

    I was looking for an agent to sell our condo in Atlanta. I used Yelp for this, and specified that I…read morewant an African American woman to be my agent. Candace was one of the ones who responded. She has a lot of great reviews, and I do not mean to detract from that. I wish her the best, but at the same time, I thought that, in all fairness, I need to tell of my experience. My own take is that she was usually a step slower than others to respond. And while everyone else went to look at the condo before getting back to me, she didn't. Both of these may be on account of the fact that she holds down a different day job. Perhaps she has an assistant or two at her disposal, but I'm skeptical that she would be able to provide the attention that I would have needed. Others who had a good experience with her - good for you. I decided to go a different way.

    Keller Knapp Realty - Agents at the 2015 Oakhurst Wine Crawl.

    Keller Knapp Realty

    (12 reviews)

    As a mortgage lender, we work with lots of real estate agents across Georgia and the Southeast…read more We have worked with over 100 different Keller Knapp agents over the course of 20+ years. The "bad reviews" seem to be one off incidents, but I can tell you that the Keller Knapp agents we have worked with and Weslee Knapp are among the most professional and trustworthy folks out there. With 200+ real estate agents at Keller Knapp, someone is going to get upset with a particular agent once in a while, but at its core the company is run by good people. If you are considering using a Keller Knapp real estate agent, go to their personal reviews since that's really what matters. The same applies to any real estate company... just becuase a real estate agent works at ReMax or Keller Williams or Compass, that doesn't mean they are good or bad. It's all about the indivdual agent and finding the right fit.

    0 stars. Unprofessional…read more The Keller Knapp team's lack of communication due to the issue of recovering our security deposit has put my former roommate and I through the ringer. Not to mention I had found black mold, that was making me sick, in the AC unit in my bedroom. How was it handled? I was told to simply wipe the front grates, despite the mold being deep inside the unit beyond any capacity to "wipe". Only after much back and forth over weeks was I allowed a new unit at their, unapologetic, expense. As for more recent disappointments: For nearly two months we have been neglected and ignored by Mitch Greenberg and Tom Mohrbacher. For our move-out procedure, my roommate and I followed all rules and regulations to return our apartment the way we found it (minus the overpowering smell of cigarettes that took two weeks to get rid of when we first moved in) . During our final walkthrough, we were told everything looked great and we'd be receiving our full deposit by the end of the month. Later received a check for several hundred dollars UNDER what we initially payed. When asked for an itemized receipt, we were told there was paint damage, which was not true and neither reported to us beforehand, as well that it was not clean, when my roommate was on hands and knees cleaning for hours. Since then, we have been going back and forth being simply told "I'll have to look over it again" with no follow up. Countless emails, texts, calls and even office visits have been ignored. The lack of human empathy Keller Knapp has for their clients continues to baffle me. We felt undervalued and overlooked our entire time renting and only hope readers take into consideration what I have said before signing with them. I do not recommend Keller Knapp.

    NACA

    NACA

    (103 reviews)

    My experience with the NACA home buying program was truly life-changing. Before finding NACA, I…read morehonestly believed homeownership was out of reach for me. Between high interest rates, large down payments, and closing costs, buying a home felt impossible. NACA gave me hope and a real path toward owning my dream home. The process was not always easy, and it definitely required patience, discipline, and commitment. There were moments when I felt overwhelmed gathering documents, attending workshops, and staying on top of every requirement. But every step was worth it. My counselor Mr. Carol Clarke out of North Carolina even though I was in Georgia encouraged me throughout the journey and helped me understand the importance of being financially prepared for homeownership. One of the biggest blessings was being able to purchase my home with no down payment, no closing costs, and an affordable interest rate. That alone changed my future and gave me financial stability I never thought I could achieve. NACA made me feel like they truly cared about helping working families become homeowners instead of just treating me like another number. The day I received my clear to close was emotional. Walking into my new home for the first time felt surreal. I went from doubting if I could ever own a home to finally holding the keys to one. I am beyond grateful for the NACA program and would encourage anyone serious about homeownership to trust the process and stay committed. It can absolutely change your life the way it changed mine. Most importantly, I would love to thank the biggest part of my journey my realtor Kaya Trail for helping me navigate this beautiful hectic journey. I closed today 5/21/2026 and thanks NACA....If you ever doubted becoming a homeowner don't because I became one with the help of NACA.

    So far, so good. I have been working with Ms. Donna Barrett, and she has a great, robust…read moreunderstanding of NACA. She has been very responsive to emails and maintains a very pleasant, warm, and kind attitude. As with any process, you need to be patient and ensure you have all of your documents in order.

    The Keen Team - realestateagents - Updated May 2026

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