"Working with Ashton Ballard to manage our long-distance move from Massachusetts to Georgia was an…read moreabsolute dream. Before we even made the move, Ashton spent time on the phone helping us narrow down neighborhoods and align our search with our top priorities. When it came to viewing homes, she was direct, honest, and incredibly knowledgeable. Coming from the Northeast, we were totally unfamiliar with local structural nuances like stucco exteriors, but Ashton proactively pointed out exactly what to look for. Her expertise didn't stop at finding the house, either--she connected us with fantastic local vendors, including a great mortgage broker, cleaners, electricians, and engineers for a retaining wall project. Her guidance on crafting a competitive offer got us the home we loved, and the entire paperwork and closing process was seamless and efficient. We were genuinely amazed at how effortless buying a home from 1,000 miles away could be. If you are relocating or buying locally, you could not ask for a better advocate than Ashton!"

I worked with Riley to purchase a home in the Atlanta area. We looked at homes all over Decatur and…read moreTucker. Riley was amazing to work with, very responsive and accommodating to my schedule! He was very knowledgeable and coordinated everything so all I had to do was decide which home I wanted. I would definitely recommend Riley as an agent and I will definitely be reaching out to him again for my real estate needs!

Kyle came highly recommended by a friend and exceeded expectations! He was kind and personable…read moreright off the bat, and it was immediately evident how knowledgeable and experienced he is. Great attention to detail (quickly learned my desired styles and found multiple gems) and thorough+concise in his explanations, which is especially helpful for someone going through the process for the first time. It's easy to see that he is sincere about wanting something for his clients that he can legitimately get behind. Never put any pressure on me, while still voicing caution points & other things to take into consideration. He spent a LOT of time on showings for me and consistently followed up with any houses of interest to let me know of possible negotiations or other insights from the agent. In a nutshell, I felt that I was in VERY good hands with a communicative, patient, and highly skilled realtor who went out of their way multiple times to listen to me and to go the extra mile. I enthusiastically recommend him.

Kyle is friendly, communicative, and knowledgable. He helped us purchase our first home. I'd work…read morewith him in the future and recommend him as your realtor.

Amy was the BEST to work with. My partner and I were searching for our first home and we are so…read moreglad we chose Amy to help us. She was informative, honest, and reliable. She walked us through the entire process of buying a home (and that is A LOT of information) from start to finish. She made this overwhelming process run smoothly. My partner and I were extremely indecisive about where we wanted to buy a home, but Amy stuck with us until we were satisfied. We cannot thank you enough Amy!!

Amy amazes me. I can trust her to conduct her affairs with integrity and professionalism. She's…read morealso friendly and approachable. (Plus, her dog smiles.) If you need a realtor, put her on your "to call" list.

We had a great experience working with Ben and the rest of the Keen Team to buy our first home. We…read morewere referred by an acquaintance of mine who said they were extremely knowledgable about real estate in Decatur (and they were!) They are professional, well-regarded in the community, and a pleasure to work with. Ben is friendly, energetic, and frank in his approach to home buying. After we realized how quickly the housing market moves in Decatur (especially for homes in our price range), I started compulsively checking various real estate websites and emailing Ben to get him to show us houses that had just gone on the market that day or the day before. Was that a bit over the top? Probably. But Ben was responsive and always accomodated us in his schedule. Ben is laid back in his approach to showing homes- he lets the buyer walk around and answers any questions they may have about a property, or promises to find out the answer if he doesn't already know. Where Ben really shines is in the offer/negotiation and home repair demand process. He gave us great advice, spent tons of time explaining what various boilerplate language in the offer meant, and so forth. Ultimately, Ben helped us secure a fantastic home in our price range, in less than 2 months time. With Ben's help, we got all of the items found in the home inspection process (including some minor mold) fixed by the seller. Ben's knowledge and attention to detail at the end of the buying process during the final walk thru were impressive, and incredibly reassuring for us as first time buyers. The rest of the Keen support team- Barry and Adam in particular- were also great to work with. Adam provided a ton of useful information about setting up utilities, trash collection procedures, etc. They are also great at providing referrals (such as a vet for our cat, reputable locksmiths in the area to rekey the house, etc). Last but not least- at closing, we were given complimentary address return labels w/ a picture of the house on it, and some postcards w/ the same. Just an example of their approach- it is totally comprehensive, and they exceeded our expectations.

Josh Keen doesn't care about his clients. He offers very little help when asked. The only help he…read moreprovides is via text. He won't pick up the phone and have a real conversation. When I asked him to call me he refused. Very difficult to work with. From my experience I would not recommend him.

Jess and the Anna K Intown team always go above and beyond to get the deal done. This is my third…read morepurchase with them and I would recommend them to anyone looking to buy or sell in Atlanta.

I found my agent, Kristen at Anna K Intown, through yelp and I couldn't have been happier with my…read morehome buying experience. As a first time home buyer, I never felt rushed into any decisions, and she was so patient with me. Kristen knows the market well and has a long list of movers, electricians, and painters at the ready to help me out after closing. She made the process so effortless, a real pro!

the Zac Team sold my condo the first week it was listed. Very professional. The photos they took…read morewere great.

It has been great using the Zac group. My family has used them for years, they are great. We worked…read morewith Victoria and she was great. I would recommend her and Zac group to everyone .

Well this review is long over due . I don't believe words alone can express the compassion and…read moreresilience Candace had when supporting and holding my hand as she promised in helping me find my first home. As many home owners know , the process is quite overwhelming and as easy as it seem to just throw in the towel , the wait and stress may just be worth it . Candace was quite patient and diligent when helping me search for a home . I never felt rushed or as If I was just another client . I felt that my voice was heard and valued and there was never any pressure . Candace I truly genuinely appreciate and thank you for your service and flexibility with me. Please keep in touch

I was looking for an agent to sell our condo in Atlanta. I used Yelp for this, and specified that I…read morewant an African American woman to be my agent. Candace was one of the ones who responded. She has a lot of great reviews, and I do not mean to detract from that. I wish her the best, but at the same time, I thought that, in all fairness, I need to tell of my experience. My own take is that she was usually a step slower than others to respond. And while everyone else went to look at the condo before getting back to me, she didn't. Both of these may be on account of the fact that she holds down a different day job. Perhaps she has an assistant or two at her disposal, but I'm skeptical that she would be able to provide the attention that I would have needed. Others who had a good experience with her - good for you. I decided to go a different way.

As a mortgage lender, we work with lots of real estate agents across Georgia and the Southeast…read more We have worked with over 100 different Keller Knapp agents over the course of 20+ years. The "bad reviews" seem to be one off incidents, but I can tell you that the Keller Knapp agents we have worked with and Weslee Knapp are among the most professional and trustworthy folks out there. With 200+ real estate agents at Keller Knapp, someone is going to get upset with a particular agent once in a while, but at its core the company is run by good people. If you are considering using a Keller Knapp real estate agent, go to their personal reviews since that's really what matters. The same applies to any real estate company... just becuase a real estate agent works at ReMax or Keller Williams or Compass, that doesn't mean they are good or bad. It's all about the indivdual agent and finding the right fit.

0 stars. Unprofessional…read more The Keller Knapp team's lack of communication due to the issue of recovering our security deposit has put my former roommate and I through the ringer. Not to mention I had found black mold, that was making me sick, in the AC unit in my bedroom. How was it handled? I was told to simply wipe the front grates, despite the mold being deep inside the unit beyond any capacity to "wipe". Only after much back and forth over weeks was I allowed a new unit at their, unapologetic, expense. As for more recent disappointments: For nearly two months we have been neglected and ignored by Mitch Greenberg and Tom Mohrbacher. For our move-out procedure, my roommate and I followed all rules and regulations to return our apartment the way we found it (minus the overpowering smell of cigarettes that took two weeks to get rid of when we first moved in) . During our final walkthrough, we were told everything looked great and we'd be receiving our full deposit by the end of the month. Later received a check for several hundred dollars UNDER what we initially payed. When asked for an itemized receipt, we were told there was paint damage, which was not true and neither reported to us beforehand, as well that it was not clean, when my roommate was on hands and knees cleaning for hours. Since then, we have been going back and forth being simply told "I'll have to look over it again" with no follow up. Countless emails, texts, calls and even office visits have been ignored. The lack of human empathy Keller Knapp has for their clients continues to baffle me. We felt undervalued and overlooked our entire time renting and only hope readers take into consideration what I have said before signing with them. I do not recommend Keller Knapp.