Absolutely great experience from taking care of the service requested, timeliness / availability,…read moreand the price ... I paid what I was quoted. Was also nice that the quote was given over the phone based on what I described needed removal. Called around 3p on a Thurs and the team was able to come out the next day around 10am. They gave me a two hour timeframe of when they'd arrive and did in fact arrive within the timeframe. They were on site for about 10 minutes, if not less. Pleasant to speak with on the phone and in person! Will definitely reach out in the future if needed and would 100% recommend!

I needed a reclining sofa removed from my living room on very short notice. Out Junk Out was there…read moreearly the next morning, and did a quality job removing it. The team was quick and professional. Every piece of furniture they moved was put back just right. They were friendly and efficient, proving great service at a reasonable price.

They showed up within the hour with a super cheap price! Excellent service! Would definitely use…read moreagain.

I was hoping a negative situation would turn out to be a positive based on how the situation was…read morehandled by the company when notified. This my experience. I had the company come out on 09/20/2025 what an experience not in a good way. As I was leaving, I was shocked to see my entertainment center at the entryway of the complex (broken in parts). It literally fell out of their truck. Of course, in a panic, I frantically park my car to move it the best I could out of the entrance to the complex before any cars tried to leave. I reached out to the team that left and was told they couldn't come back for 45 minutes. I immediately fired off emails stating what happened. My entire day was ruined because I had to stick around to see if the items were going to get picked and I felt the need to drive around to see what else dropped out the truck. No surprise as soon as I finished pulling the entertainment center to the curb and getting back in my car, I turned the corner out of the complex to find a large piece of a computer desk in the middle of the road near the major intersection. I went into another panic because cars were running over the board and I was afraid it might flip to hit someone's car. I again raced to park to see if I could run out into the middle of the road before cars came but the piece was run over several times that it landed in the worse location with the view being blocked by oncoming traffic from the opposite end. I couldn't get a grip on the board because cars were coming so I'm literally in the road trying to kick the board to the side of the road with my foot (yes it was painful). Luckily, one car saw my efforts and stopped. It was not a cool temperature day and I'm no spring chicken (which I'm surprised I didn't have any health issues from the adrenaline, embarrassment, frustration and desperation to move these items). Since I couldn't leave this heavy board on the side of the road, I'm literally trying to carry this wood board back to where the entertainment center fell out the truck (definitely not a short walk). It was exhausting and humiliating to run around and lift items that should've been hauled away given the amount paid for just a few items. I finally was able to speak with a representative who made an offer based on my troubles created by their team. I agreed to the offer from the representative and waited what is more than a reasonable time period (9/22/2025 to12/2/2025) without any luck. While there are things that can happen when the team is working from one job to the next, it is more important how the company handles the issue with the customer that can change how the overall experience is viewed. It makes the difference in showing that a small company stands by it's service and sets it aside from the bigger companies. Unfortunately, I was extremely reasonable even when the worker was going to lose a week of work for the incident. I was completely against this in today's economy and just asked that improved quality standards be in place so it doesn't happen again. I understand the workers are doing this all day so things are going to happen. Again, it's not about what happened during the service as the biggest issues, it's about how it is handled by the company. I do everything I can to support small businesses but I think the more I do the more problems I experience. As someone who wants to extend as much grace as possible, the constant waiting on the USPS at this point is beyond reasonable. Nevertheless, I wish the company the best and hope they take this as a lesson learned to improve how to resolve issues immediately. I didn't expect to be part of the crew that day with having to move my own heavy items out of the street when I paid for someone else to do it.

Reasonable prices and unmatched customer service. I would highly recommend DIY Junk Services.read more

DIY Junk Services offers a great alternative to roll-off dumpsters. Their trailers are safer for…read moredriveways and fit better in residential settings. Pricing is reasonable, and scheduling is easy. Will use again in the future.

TERRIBLE to work with. Initially great service to complete the reglazing. But within months of them…read morereglazing it, the tub started peeling. Their customer service from Gaby and Arsy was AWFUL and wanted to charge me to pay for their product that failed due to their "warranty" saying that I never signed their cleaning instructions - of which I never received after the initial project and when I asked them to send it there's actually nowhere to sign even if I had received it. It also says that "any cleaning product used" will is prohibited on the resurfaced product which is totally unreasonable for a bathtub. They are terrible to work with and don't return phone calls or emails to fix their failed product. Unreliable, unprofessional, shotty workmanship.

DO NOT USE THIS COMPANY! Their workmanship is not good, their customer service is terrible, and…read morethey use deceitful and evasive tactics to avoid completing any repairs under warranty. I had a tub reglazed with them in Spring 2025 and within a few months, it had already begun peeling and chipping in multiple areas. After multiple attempts to reach them, I finally got in contact with them about a repair under warranty which they ultimately refused because their warranty states that "any cleaning product you use" is prohibited and negates the warranty. As I was discussing this with Gaby over the phone I was hung up on. I will have to find a new contractor to repair the tub, costing me 100s of dollars. Do not use them.

Had lots on CRT TVs, some dressers, etc to remove. Called, emailed a lot of places but too…read moreexpensive. Found Junkman on Yelp, called, they responded immediately. I sent photos of what I wanted removed, they gave me an estimate over phone. It was higher than I thought but on par or lower than others. They came out, we agreed on a price, started work immediately. Didn't damage the walls or floors. David (mgr) and his crew were professional and got job done in reasonable time. I highly recommend Junkman.

Zero stars. The owner showed up and gave a quote after taking pictures of what was to be hauled…read moreand told me to book through their website or call him so I booked a day later through their website. He called the day of the appointment and said they needed more notice even though it had been over a week since I booked the service through their website for the services they addressed in their quote. My coworker told him he had to ask me about rescheduling and they weren't on the line when I picked up. They never called back so I called them. They offered to come back the next day and I said ok. He showed up the next day and tried to increase the quote because nothing was staged for them to pick up. Never a part of the quote or discussed when the quote was handled. I addressed it with him and he proceeded to argue with me about it. I sent him and his helpers on their way. I've used other haulers that show up when they're supposed to and don't bicker about things not being staged and try to charge you more. I was looking forward to getting junk removed today and it didn't happen because of unprofessionalism from the owner himself. We'll get it removed elsewhere. I'm reading bad reviews here and seeing his responses and they're funny because he's calling out his own customers to make it out to be their fault instead of learning from his mistakes. He was cool when he came to give the quote and was someone else when he showed up to get the job done - which never got done. And he was happy to walk away when I told him forget it I'll call someone else. Never tried to make it better. Absolutely ridiculous. Stubborn and rude and not what you'd expect from the owner of a company. It's junk removal. Period. I can get someone else easily who does things the right way and puts their customers first. *UPDATE* and there you can see below for yourself his response to my negative review. Do yourself a favor and call a junk removal company who will take negative reviews seriously, honor their original quote and not argue with customers. I'll stop my "madness" now.....

Really appreciated Diego's work - installing Insinkerator, fixed water flow pressure in bathroom…read morefaucet and fill valve in toilet tank. But more - his proactive attention to details and pragmatic recommendations to solve problems. He detected the smell of gas and brought in his sensor to thoroughly check. It turned out to be a leak at the back of my stove, which is why my sensor did not pick it up previously. He brought the gas valve out from behind dry wall, installed a new one so that it's to code and ready for a new stove to be easily installed. Diego was a real pleasure to work with - calm, professional and happy to answer my questions. Thoroughly recommend this company - it's owned by Diego and his brother!

Definitely happy I went with Hydro routers versus the big box guys. They returned my call promptly…read morewere here on time. The main guy David, is a certified plumber. He definitely knew his stuff. will be definitely contacting them for any future plumbing needs. Did I say the pricing for the Hydro jetting was good, but the service and results ,is Whats sold it for me. Also, you definitely noticed this sincere nature and him. I just knew I wasn't getting scammed.

I have used this business multiple times to clear extensive amounts of clutter, most recently today…read more3-1-25. They always have rapid availability, are flexible in arrival and work efficiently and carefully. They always have very reasonable prices and are flexible in their payment methods. They are my go-to haulers!

I had this unused motion blind sitting in a closet taking up space for two years. One phone call &…read moreit was gone same day. Super affordable pricing & genuinely kind, respectful people.