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    The Jackson Crossing Mall

    3.3 (8 reviews)
    InexpensiveShopping Centers
    Closed 9:00 am - 8:00 pm
    Updated 2 weeks ago

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    Awesome retro mall with fun family events. They are really working hard to bring it back to life!

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    BLAIN'S FARM & FLEET - Jackson, MI - Blain's Bath Barn pet grooming center in Jackson, MI

    BLAIN'S FARM & FLEET - Jackson, MI

    (16 reviews)

    While in town visiting my boyfriend's family, he mentioned he needed a new Carhartt jacket for…read morework. We were directed to Blain's because apparently they have a huge selection of Carhartt, and they were not kidding! The Carhartt selection is huge! We shopped around after finding a new work coat for him, and I even found a coat that I decided to buy. The store really does have everything, and it is clean and easy to navigate. We also got some dog toys for much cheaper than we are able to get by us in the Detroit area. The best part was that we got all the way home before I looked at my receipt and realized the jacket I bought rung up for $10 more than the price on the tag. Since we don't have a store by us, I emailed and sent pictures of the receipt and tags to see if there was anything they can do. I quickly received a response, and today I received a $10 check in the mail from the store! I was not expecting that quick of a response and a company to make good on the issue even without being in person. We will definitely stop back in next time we are in the area to support a business that seems to care about their customers and their customer's money.

    Well to start, your lazy manager Stephane over sporting goods could her way out of a wet paper…read moresack, she doesn't the first thing about being a manager, she relies on the rest of staff to her job for her, well good luck getting anything done since fired her best employe, you know the one that did everything for that department, the one that did 99% of the work load, did all planners by herself for the most, the you pooped on every time she was off for her two days, she would come back and have two days of nothing getting done to do before her normal stuff, I really hope this makes to corporate office, and take real long hard look at everything this so called manager doesn't do!!! Oh and yes she was fired for two call offs because of excruciating migraine!! so good luck filling her shoes in that pos store. I will send everyone that I know and family members that have been die hard loyal customers to TSC from now on, but I know you corporate types don't care about loyalty one bit, it's only about those dollar signs and not the people!!!

    Kohl's - My new dress socks after wearing them less than ten times.   All that I bought for the year from Kohl's did similarly.

    Kohl's

    (8 reviews)

    $

    I have never been treated so disrespectfully at a retail store. My husband, myself and my son…read morestopped in to do some back to school shopping, but I also had an Amazon return. The store recently remodeled, so now all purchases, returns & Amazon returns are at the same area. I have done Amazon returns recently, and learned that they are completed at register 1 only, and the other associates handle kohls purchases & returns. There was one person in line, and I asked them if they were doing an Amazon return, and they said no. I then asked them if I could go ahead as they are only done at register one, which they agreed. and approached register one. I asked the associate named Kevin is this where you do Amazon returns, he said yes. But you need to get back in line and wait your turn. And told me to go back to the line, to which I did and more people joined the line. I then waited my turn, another 5-7 minutes, and Kevin did not assist any customers during that time. I was called to register 8, and told them I was doing an Amazon return, and they told me I needed to go to register 1, where Kevin told me he cold now assist me. I asked him why he couldn't assist me previously, when he never assisted any other customers while I waited in line. He said he was not going to help a non paying customer before a paying customer. That was extremely disrespectful and I let him know I spent plenty earlier in the day and was back to spend more. He scanned one of my barcodes, and told me I was done and was annoyed when I told him there was 2 separate items. I asked him to get me a manager as I was not happy with how I was being treated. He told me he was the manager, and the only one working, even though his name badge did not say manager. I told him I wanted the number to customer service and told me I could look it up online. I told him to write it down for me. He refused and stormed away from the desk. I never received my Amazon return confirmation and do not even know if it was completed. I'm so frustrated. They obviously don't care about their customers. I do a lot of Amazon returns there, and almost every-time I buy clothes for my family

    We went to Kohls expecting to do some jewelry and handbag shopping. To our surprise there was…read morehardly any jewelry or handbags. What happened?! Very disappointed. We then looked in the women's plus section. Again, hardly anything and what was there was really ugly. Why can't you carry fashionable clothes for all sizes? We've noticed that the clothing quality has been less than satisfactory. It will be a long time before we shop Kohls again.

    Big Lots

    Big Lots

    (1 review)

    Big Lots: A Treasure Trove for Discounted Finds and Friendly Service…read more My recent trip to Big Lots was a delightful surprise. Stepping into the store, I was greeted by a treasure trove of discounted merchandise, offering a refreshing alternative to big-box stores. One of the things that stood out to me most was their extensive selection of physical movies and Blu-rays. In an age of digital streaming, it was fantastic to see a store catering to those who still appreciate the nostalgic charm of owning a physical copy. Beyond the entertainment section, Big Lots impressed me with their furniture selection. They offered a surprising variety of furniture pieces at competitive prices, making it a great option for budget-conscious shoppers like myself. The quality seemed decent for the price point, and it felt like a place where you could score a hidden gem with a little browsing. But what truly elevated my Big Lots experience was the exceptional customer service. The cashier, who I believe was new based on her name tag, was incredibly friendly and informative. She patiently walked me through the rewards program signup process, explaining the benefits in a clear and concise manner. Her positive attitude and willingness to go the extra mile made a lasting impression. Overall, my visit to Big Lots was a thoroughly positive one. It's a store that offers a unique shopping experience, combining great deals on various merchandise with friendly and helpful staff. If you're looking for a treasure hunt-style shopping trip with the potential to find hidden gems at affordable prices, Big Lots is definitely worth checking out. Negative update: I did get a copy of a Blu Ray that was supposed to be a double feature but was sold with a 6 year old Digital Code and made it no good. The company didn't want to do anything to fix the issue with the code tho. I'd return it if I didn't want the disc that came with it but paid for two movies and only got one

    The Jackson Crossing Mall - shoppingcenters - Updated May 2026

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