I am so glad that Miller did not want my business today. After returning home, angry at the rude…read moreand condescending way I was treated, I decided to go through my closet. Lo and behold, I did find my "lost" boots and realized I had been wearing "last years model" for some time. Now I once again have the support and comfort I needed, without having to spend the several hundred dollars I was willing to dish out to the Shotwells. I should have looked at the various reviews first, instead of relying on this generational stuff where my parents were customers of the parents who once ran the store - and were probably very polite and more cordial back then.

I took a pair of Birkenstocks in to be resoled. They sent them to a third party and they came back…read morewith new soles but the leather had been cut in the process. I took them back in and was told "they will either replace the leather or the shoe." I went to pick them up to find someone and put some glue on the leather which looked messy and who knows if it will hold. I asked for clarification and was told the initial repair person (who had cut the leather) was out of business so they had sent it to someone else. I reminded them of what I had been told when I dropped it off the second time and that was denied. I asked what could be done to resolve the issue and was told nothing could be done. They gave me the number for the person they said they had sent it to initially but when I called that person they denied having business with Millers. I stated I would no longer do business with them and the proprietor said "so now you are punishing me?" No- its called natural consequences for a lack of integrity and for not taking responsibility.

Service!!!!!! Or lack of service! Keep the dog under…read morecontrol. Unreal to keep an untrained dog in a shop and expect to not take responsibility for the dog's behavior! Should not jump on customers when they are focused on merchandise.

Very knowledgeable staff an d great shoes. New location for store is much more open and brighter…read more Nicel to have a woman owned and operated store.

It was a Great Experience. Thank you very much for the quick, friendly, and excellent service.read more

Elite shoe buying experience! I felt like I needed to have a glass of champagne when I was here! As…read moresoon as I walked in, I was greeted with a laid back but attentive salesmen who genuinely cared why I was there. There was nothing eager or badgering about this experience; clearly different from any other shoe salesmen looking for a commission and to hit the sales goal. I never touched the shoe! He removed my current sandal, measured my feet, retrieved the new shoes, PUT THEM ON ME, and then once I chose the right pair he put the old shoes in the box and asked if I wanted to wear the new shoes out of the store. I felt like I was on cloud 9 and so did my feet. I love this place!!

I finally got tired of buying $30 shoes that started falling apart after three months and came here…read moreinstead. Everything here is high-quality, and even though the prices are higher than someplace like Payless, you're getting a better deal in the end. I told the clerk why I was there and he immediately said he'd knock 10% off whatever I bought ... because he felt bad about me getting poor-quality shoes from OTHER stores! That pair is going on six months of being worn every single day, and they look just like they did when I bought them. If I'd stuck with one of the chain stores, my second pair would be coming apart at the soles right around now. A classic example of "it costs more and it's absolutely worth it." You will spend much less on shoes over the course of a year if you shop here, and you'll have much less hassle to deal with.

From the owner: We specialize in excellent quality shoes and boots for the entire family. We carry narrow, medium,…read morewide and extra wide in men's and women's shoes. You will have your feet measured and we assist in finding the shoe to meet your needs. Stride Rite, Saucony, Robeez, Jambu, New Balance, Florsheim, Rockport, Dunham, Minnetonka, Bussola, Kamik, Eastland, Clarks, Ros Hommerson, Mark Lemp, Propet, Eric Michael, La Plume, Hush Puppies, Walking Cradle, Aravon, Cobb Hill, Soft Spots, Red Wings, Carolina, John Deere.

Great local spot for everything outdoor outfitting. Helpful and knowledgeable staff. Love coming…read morehere whenever we are in Ann Arbor!

Classic Ann Arbor outdoor stuff retailer. Nice experience today. Helpful staff. Lots of sales for…read moreFathers Day celebrations. We bought a pair of Birkenstocks.

The employees seem lazy. Non helpful. More busy on their phones. A customer said hello to me so…read morethey answered a question I had about shoes while employee was texting away. Last time i shopped there

Absolutely LOVE this place. Everyone is so nice. Keep your eyes on the low deals! And make sure you…read moretouch everything twice.... that's where all the good stuff is! I hold off on shopping for myself until I get to this place... that's how good it is.

Large selection of new and used clothing. They also sell shoes purses fashioned earrings bracelets…read moreand furniture. I love coming here for the Judy Blue Jeans, bc they have the latest trends and the material is stretchy and the fit is perfect. They totally are between $65-70ish new. If you are in town definitely swing by to check them out. They are not off the main boulevard they are off of Evans by the train tracks and behind the alleyways of The Dog House but before the Farmer's Market and next to the Tecumseh Herald.