This is about the only decent place to go to in Jackson if you want to go shopping with several…read moreshops along an indoor shopping strip/mall. They have Best Buy, Dollar Tree, Dunhams, post office, health food store, Five Below, Bath and Bodyworks, Ross, TJ Max, Men's Wherehouse, Kohl's, Sephora, arcade, popcorn and candy store, video game store, furniture store, they even have the Secretary of State office to get your car registration updated! Oh and don't forget the Chocolate shop for those who are chocolate addicts. I come here from time to time and bring my kids here and they like the spinning doors, Five Below and Dollar Tree. If you're looking for a outlet mall type experience, Jackson Crossing comes pretty close, it doesn't have everything a full mall would have but they have enough. They have some discount stores that people will often frequent. If you're in Jackson and have nothing to do, you would probably come to Jackson Crossing.

I was not expecting to visit a mall on my recent Adventure. I solely came here to visit the health…read morefood store which I did not know was inside this mall. This place is a mini mall not a big mall. This place is very neglected unfortunately! There are giant holes the restrooms. They still had Christmas decorations up in July! They had parts of the mall section off but as a mini mall that could be walked around in like 3 minutes! It's got some unique shops to them but really it's more of a gathering space too assistant connects to other big box stores. There's an abandoned Carousel too. Inside of the place is old and outdated. It still gets fair foot though regardless

I do think their displays of there products are very nicely laid out. And they have always have a…read moreof nice variety of their product.

T-he A-mbiance…read moreR-eally G-ets E-xhausting and T-oxic Target is a very clean environment but sometimes I have had experience with racist workers and not very good service. The price are high with not very good value.

While in town visiting my boyfriend's family, he mentioned he needed a new Carhartt jacket for…read morework. We were directed to Blain's because apparently they have a huge selection of Carhartt, and they were not kidding! The Carhartt selection is huge! We shopped around after finding a new work coat for him, and I even found a coat that I decided to buy. The store really does have everything, and it is clean and easy to navigate. We also got some dog toys for much cheaper than we are able to get by us in the Detroit area. The best part was that we got all the way home before I looked at my receipt and realized the jacket I bought rung up for $10 more than the price on the tag. Since we don't have a store by us, I emailed and sent pictures of the receipt and tags to see if there was anything they can do. I quickly received a response, and today I received a $10 check in the mail from the store! I was not expecting that quick of a response and a company to make good on the issue even without being in person. We will definitely stop back in next time we are in the area to support a business that seems to care about their customers and their customer's money.

Went to Blaine's looking for a box of baseball cards that their website said they had in stock…read more Showed up and they weren't on the shelf, so I was a bit disappointed and also was not in the mood to ask someone to look in the back. Walked around for a few minutes wondering if maybe they were on an end cap, when a very polite young man named Nolan saw me and very calmly asked if I needed some help. I told him what I was looking for and he voluntarily went over to check the shelves himself. When he didn't see it he grabbed a manager and they went to find it for me in the back. They did all this without making me feel awkward or anything. Outstanding customer service, and I highly recommend.

Its a TJ's. Discount department store. But they are NOT all the same. This one is smaller than…read moremany others, but its super organized and clean. Amazingly so. I soooo wanted to buy something, but could not find anything that grabbed me, sadly. But if I lived in this area I would come to this store all the time. It was really nice. Also in this mall are a Kohls, Best Buy, Qdoba, Target, Country Buffet, Sears, some smokeless cigarette place (vapor?) and a bunch of other stores and places to eat. Its pretty spread out so you may have to get in and out of your car, but its got a lot to offer.

I wanted to buy these canisters, larger one on left was priced $9.99,smaller one,right was priced…read more$6.99,it also included 2 smaller ones wrapped in plastic When I went to the check out the clerk opened them,took out the smaller 2 n told me she couldn't sell them because they should of been priced separate. I said isn't it standard practice to sell at the price shown. She said no, she said the new people there don't know what they're doing when it comes to pricing. she left to go find a manager. She didn't find one and wouldn't sell them to me!! I have found them online and they are sold as a 4 piece set!! Not individually!! I sent an email directly to the store with no reply!!

I have never been treated so disrespectfully at a retail store. My husband, myself and my son…read morestopped in to do some back to school shopping, but I also had an Amazon return. The store recently remodeled, so now all purchases, returns & Amazon returns are at the same area. I have done Amazon returns recently, and learned that they are completed at register 1 only, and the other associates handle kohls purchases & returns. There was one person in line, and I asked them if they were doing an Amazon return, and they said no. I then asked them if I could go ahead as they are only done at register one, which they agreed. and approached register one. I asked the associate named Kevin is this where you do Amazon returns, he said yes. But you need to get back in line and wait your turn. And told me to go back to the line, to which I did and more people joined the line. I then waited my turn, another 5-7 minutes, and Kevin did not assist any customers during that time. I was called to register 8, and told them I was doing an Amazon return, and they told me I needed to go to register 1, where Kevin told me he cold now assist me. I asked him why he couldn't assist me previously, when he never assisted any other customers while I waited in line. He said he was not going to help a non paying customer before a paying customer. That was extremely disrespectful and I let him know I spent plenty earlier in the day and was back to spend more. He scanned one of my barcodes, and told me I was done and was annoyed when I told him there was 2 separate items. I asked him to get me a manager as I was not happy with how I was being treated. He told me he was the manager, and the only one working, even though his name badge did not say manager. I told him I wanted the number to customer service and told me I could look it up online. I told him to write it down for me. He refused and stormed away from the desk. I never received my Amazon return confirmation and do not even know if it was completed. I'm so frustrated. They obviously don't care about their customers. I do a lot of Amazon returns there, and almost every-time I buy clothes for my family

We went to Kohls expecting to do some jewelry and handbag shopping. To our surprise there was…read morehardly any jewelry or handbags. What happened?! Very disappointed. We then looked in the women's plus section. Again, hardly anything and what was there was really ugly. Why can't you carry fashionable clothes for all sizes? We've noticed that the clothing quality has been less than satisfactory. It will be a long time before we shop Kohls again.

Staff was very courteous and Ray was especially helpful in picking out a comfortable, durable…read morecouch. He listened well and has great knowledge of the products. We love the couch! Pricing is very reasonable throughout the store. Definitely will be back.

We went to several furniture stores in Jackson looking for a couch. We didn't like the prices or…read morestaff. When we got to Jackson Furniture Outlet the first thing we noticed was how courteous the staff was. We got the couch we wanted and didn't even hear how we should go with a more expensive one. We knew what we wanted and they let us get that. They were great and let us look around instead of bothering us trying to get a sale. When I needed help though the employees were there to help. It was the best experience I ever had shopping for furniture and will be going back there for future purchases.

Big Lots: A Treasure Trove for Discounted Finds and Friendly Service…read more My recent trip to Big Lots was a delightful surprise. Stepping into the store, I was greeted by a treasure trove of discounted merchandise, offering a refreshing alternative to big-box stores. One of the things that stood out to me most was their extensive selection of physical movies and Blu-rays. In an age of digital streaming, it was fantastic to see a store catering to those who still appreciate the nostalgic charm of owning a physical copy. Beyond the entertainment section, Big Lots impressed me with their furniture selection. They offered a surprising variety of furniture pieces at competitive prices, making it a great option for budget-conscious shoppers like myself. The quality seemed decent for the price point, and it felt like a place where you could score a hidden gem with a little browsing. But what truly elevated my Big Lots experience was the exceptional customer service. The cashier, who I believe was new based on her name tag, was incredibly friendly and informative. She patiently walked me through the rewards program signup process, explaining the benefits in a clear and concise manner. Her positive attitude and willingness to go the extra mile made a lasting impression. Overall, my visit to Big Lots was a thoroughly positive one. It's a store that offers a unique shopping experience, combining great deals on various merchandise with friendly and helpful staff. If you're looking for a treasure hunt-style shopping trip with the potential to find hidden gems at affordable prices, Big Lots is definitely worth checking out. Negative update: I did get a copy of a Blu Ray that was supposed to be a double feature but was sold with a 6 year old Digital Code and made it no good. The company didn't want to do anything to fix the issue with the code tho. I'd return it if I didn't want the disc that came with it but paid for two movies and only got one

I like this store. The people who work here are always friendly. It's not big, but I still always…read morefind what I need. Good deals too!

I love JC Penny's women's, misses, junior clothing, shoes, jewelry, makeup & Salon. There's always…read moresales on top of sales