Westwood mall still has Hot Topic, JCPenney, Walmart, pearl vision and cricket and Maurice's. But…read morethat's the last of the chain stores. The rest has all left. Last year rue 21, fye and bath and body works left and earlier this year we lost GameStop. I'm not sure this mall will make it much longer. The rest of the mall is either empty or mom and pop type stores and there's an arcade on one end and one small tiny closet sized one on the other. And it's always quiet and vacant inside the entire mall. It's sad. Ten years ago this mall was very busy. Across town meanwhile Jackson crossing mall is entirely full of stores.

This mall has a lot of potential, but it could greatly benefit from having more stores. Ever since…read morethey opened the new bounce house attraction, it has gained more attention. The only store I remember consistently being open is Hot Topic; however, it seems like most other places are closed most of the time.

I do think their displays of there products are very nicely laid out. And they have always have a…read moreof nice variety of their product.

T-he A-mbiance…read moreR-eally G-ets E-xhausting and T-oxic Target is a very clean environment but sometimes I have had experience with racist workers and not very good service. The price are high with not very good value.

I was not expecting to visit a mall on my recent Adventure. I solely came here to visit the health…read morefood store which I did not know was inside this mall. This place is a mini mall not a big mall. This place is very neglected unfortunately! There are giant holes the restrooms. They still had Christmas decorations up in July! They had parts of the mall section off but as a mini mall that could be walked around in like 3 minutes! It's got some unique shops to them but really it's more of a gathering space too assistant connects to other big box stores. There's an abandoned Carousel too. Inside of the place is old and outdated. It still gets fair foot though regardless

This is about the only decent place to go to in Jackson if you want to go shopping with several…read moreshops along an indoor shopping strip/mall. They have Best Buy, Dollar Tree, Dunhams, post office, health food store, Five Below, Bath and Bodyworks, Ross, TJ Max, Men's Wherehouse, Kohl's, Sephora, arcade, popcorn and candy store, video game store, furniture store, they even have the Secretary of State office to get your car registration updated! Oh and don't forget the Chocolate shop for those who are chocolate addicts. I come here from time to time and bring my kids here and they like the spinning doors, Five Below and Dollar Tree. If you're looking for a outlet mall type experience, Jackson Crossing comes pretty close, it doesn't have everything a full mall would have but they have enough. They have some discount stores that people will often frequent. If you're in Jackson and have nothing to do, you would probably come to Jackson Crossing.

I have never been treated so disrespectfully at a retail store. My husband, myself and my son…read morestopped in to do some back to school shopping, but I also had an Amazon return. The store recently remodeled, so now all purchases, returns & Amazon returns are at the same area. I have done Amazon returns recently, and learned that they are completed at register 1 only, and the other associates handle kohls purchases & returns. There was one person in line, and I asked them if they were doing an Amazon return, and they said no. I then asked them if I could go ahead as they are only done at register one, which they agreed. and approached register one. I asked the associate named Kevin is this where you do Amazon returns, he said yes. But you need to get back in line and wait your turn. And told me to go back to the line, to which I did and more people joined the line. I then waited my turn, another 5-7 minutes, and Kevin did not assist any customers during that time. I was called to register 8, and told them I was doing an Amazon return, and they told me I needed to go to register 1, where Kevin told me he cold now assist me. I asked him why he couldn't assist me previously, when he never assisted any other customers while I waited in line. He said he was not going to help a non paying customer before a paying customer. That was extremely disrespectful and I let him know I spent plenty earlier in the day and was back to spend more. He scanned one of my barcodes, and told me I was done and was annoyed when I told him there was 2 separate items. I asked him to get me a manager as I was not happy with how I was being treated. He told me he was the manager, and the only one working, even though his name badge did not say manager. I told him I wanted the number to customer service and told me I could look it up online. I told him to write it down for me. He refused and stormed away from the desk. I never received my Amazon return confirmation and do not even know if it was completed. I'm so frustrated. They obviously don't care about their customers. I do a lot of Amazon returns there, and almost every-time I buy clothes for my family

We went to Kohls expecting to do some jewelry and handbag shopping. To our surprise there was…read morehardly any jewelry or handbags. What happened?! Very disappointed. We then looked in the women's plus section. Again, hardly anything and what was there was really ugly. Why can't you carry fashionable clothes for all sizes? We've noticed that the clothing quality has been less than satisfactory. It will be a long time before we shop Kohls again.

I give them a 5, the store isn't dirty as some stated,bathrooms are clean,unlike one of our other…read morestores here,meaning Target. I still shop there though. All stores and restaurants that have ppl.who smell like weed. I have seen ppl at many stores with babies late at night,I have done it too when they don't sleep at night,I am not a. weed smoker or loser,maybe you who are complaining should get a life,sounds like to me you are a disgruntled employee

At the self-check out and rang up an item twice. The employee who assisted me in correcting the…read moreproblem was extremely rude and unprofessional. Walmart needs to do a better job matching employees who have the ability to interact with the public in a polite and professional manner. I do not go into an establishment to be treated this way by their employees.

Big Lots: A Treasure Trove for Discounted Finds and Friendly Service…read more My recent trip to Big Lots was a delightful surprise. Stepping into the store, I was greeted by a treasure trove of discounted merchandise, offering a refreshing alternative to big-box stores. One of the things that stood out to me most was their extensive selection of physical movies and Blu-rays. In an age of digital streaming, it was fantastic to see a store catering to those who still appreciate the nostalgic charm of owning a physical copy. Beyond the entertainment section, Big Lots impressed me with their furniture selection. They offered a surprising variety of furniture pieces at competitive prices, making it a great option for budget-conscious shoppers like myself. The quality seemed decent for the price point, and it felt like a place where you could score a hidden gem with a little browsing. But what truly elevated my Big Lots experience was the exceptional customer service. The cashier, who I believe was new based on her name tag, was incredibly friendly and informative. She patiently walked me through the rewards program signup process, explaining the benefits in a clear and concise manner. Her positive attitude and willingness to go the extra mile made a lasting impression. Overall, my visit to Big Lots was a thoroughly positive one. It's a store that offers a unique shopping experience, combining great deals on various merchandise with friendly and helpful staff. If you're looking for a treasure hunt-style shopping trip with the potential to find hidden gems at affordable prices, Big Lots is definitely worth checking out. Negative update: I did get a copy of a Blu Ray that was supposed to be a double feature but was sold with a 6 year old Digital Code and made it no good. The company didn't want to do anything to fix the issue with the code tho. I'd return it if I didn't want the disc that came with it but paid for two movies and only got one

While in town visiting my boyfriend's family, he mentioned he needed a new Carhartt jacket for…read morework. We were directed to Blain's because apparently they have a huge selection of Carhartt, and they were not kidding! The Carhartt selection is huge! We shopped around after finding a new work coat for him, and I even found a coat that I decided to buy. The store really does have everything, and it is clean and easy to navigate. We also got some dog toys for much cheaper than we are able to get by us in the Detroit area. The best part was that we got all the way home before I looked at my receipt and realized the jacket I bought rung up for $10 more than the price on the tag. Since we don't have a store by us, I emailed and sent pictures of the receipt and tags to see if there was anything they can do. I quickly received a response, and today I received a $10 check in the mail from the store! I was not expecting that quick of a response and a company to make good on the issue even without being in person. We will definitely stop back in next time we are in the area to support a business that seems to care about their customers and their customer's money.

Well to start, your lazy manager Stephane over sporting goods could her way out of a wet paper…read moresack, she doesn't the first thing about being a manager, she relies on the rest of staff to her job for her, well good luck getting anything done since fired her best employe, you know the one that did everything for that department, the one that did 99% of the work load, did all planners by herself for the most, the you pooped on every time she was off for her two days, she would come back and have two days of nothing getting done to do before her normal stuff, I really hope this makes to corporate office, and take real long hard look at everything this so called manager doesn't do!!! Oh and yes she was fired for two call offs because of excruciating migraine!! so good luck filling her shoes in that pos store. I will send everyone that I know and family members that have been die hard loyal customers to TSC from now on, but I know you corporate types don't care about loyalty one bit, it's only about those dollar signs and not the people!!!

I've always had great experiences & good luck shopping here. Ive been shopping here for years &…read morethey're always nice. It's silly someone wrote a bad review over something that happened on Facebook.

Best place to shop in Jackson/Lenawee county. Best service, product new and used and great prices!…read more They have layaway, which I use all the time, which is so convenient! If you're in the area try it once and you will be hocked!!!