I've been here for two separate treatments. The first was with their former Clinic Director and the most recent was with with Pathik Patel for a tennis elbow. I've had the best experience and results from both the therapists. Pathik is very knowledgeable and could identify the issue and a path for treatment course with the first session. I started to see progress with my 3rd and 4th sessions. His focussed massages and treatments really helped me. My wife had an issue with her shoulder and severe mobility issues with her right hand. This was during the first year of pandemic and she had several telephonic sessions with therapist Elizabeth D. While telephonic sessions had its limitations and my wife couldn't see much progress, Elizabeth suggested my wife to visit for an in-person session if she was comfortable. My wife did and started to see improvements immediately! We hope we wouldn't need another physiotherapy session but if we do, we will sure look to Jackson's clinic and schedule an apt with Pathik or Elizabeth. I am sure other therapists are good as well. read more

Please do not come here if you're looking for TMJ relief. I was initially so excited to find a clinic that treated TMJ patients AND accepted insurance, which is a very rare combination if you've been trying to find TMJ treatment. I was desperate to feel better, so I ignored some of my initial concerns and kept making the 45-minute drive through rush hour because I really hoped something would come from this. The actual PT was nice, but I only had about 20 minutes of direct time with her before being given a long list of exercises to complete with the exercise assistants. If I was confused about an exercise, experiencing something that didn't feel right, or had a question about what I was supposed to be feeling, it was difficult to get the PT's attention because she was already moving on to her next patient. The assistants were also responsible for so many patients that it often felt like there simply wasn't enough time for anyone to properly monitor what I was doing. I understand that every patient has different needs and some patients have more severe injuries to be treated. What I was hoping for, though, was more individualized guidance and at least some sense that we were figuring out what was contributing to my symptoms. Instead, I remained in pain throughout treatment and never felt like we got to the underlying problem. What bothered me most was how my treatment ended. On my last day, there was no discussion about what I should continue doing at home, whether I should pursue additional treatment, or what the next step should be. I wasn't even told that it was my last day of treatment. I essentially just finished the exercises and left. I don't necessarily blame every individual person there. Some of the staff were kind and helpful, while others came across as dismissive or uninterested. My bigger concern is the way the clinic is structured. My experience felt very corporate and formulaic, with the PTs and exercise assistants responsible for so many patients that there wasn't enough time for the individualized attention I needed. Physical therapy can already be a scary and vulnerable experience, especially when you've been dealing with chronic pain and are trying something because you genuinely want to get better. Patients should feel comfortable speaking up when an exercise doesn't feel right, asking questions, and getting appropriate guidance without feeling like they are inconveniencing someone. I really wanted this to work, and I gave it a genuine chance. Unfortunately, I left still in pain and without a clear plan for what to do next. Based on my experience, I would not recommend this clinic specifically for someone seeking individualized TMJ treatment. read more

I am not able to speak of other Jackson Clinics, depending upon if they are independently owned might add a clue, but this location is definitely not a wise choice. The PT should first and foremost make the priority each and every client 100% during their appointment. This is not the case here which I can only assume our surgeon was unaware as this was his recommendation. There were a few red flags when we arrived for our first appointment which I chose to look past initially. The reception staff seemed disinterested, preoccupied and unwelcoming. As Therapy started for our daughter, a high level athlete, the therapist seemed very put out we wanted to be present during the first session but grudgingly cooperated. As it turns out it was a good decision as apparently the therapist missed the one thing the doctor insisted not to do on the paperwork presented to her, and halfway through began to attempt. During the next one hour appointment we did not oversee, but feedback was lukewarm from our daughter. What I could point out is that we also have a professional rehabilitation trainer who sent and tried to coordinate with the PT and received little response or interest. On the third appointment the PT spent the first half on our daughter, sent her to do expertises on her own, and took a second patient during our appointment time which I watched from the seating area. It seems, even though I was a new client, that standard procedure is to schedule as many clients as possible and double revenue at the detriment to all clients. PT is something that should require 100% of a therapists attention. To be splitting their time between clients unacceptable and morally wrong. I have always been a person who is find spending money no matter the cost to achieve a desired result but only if the value equals the cost. It makes no difference whether you are paying or insurance is covering the cost, in the end, one way or another you're paying. You may be losing valuable recovery time if not your hard earned money. This is one of those instances when sending a message to the business is best served by avoiding their establishment. There are far too many businesses who put the clients best interest first. read more

I think the therapists themselves may well be good but I went in asking about an appointment for my back. I couldn't take the first date they suggested because I travel overseas a lot and so they said their computer was down so they would call me back. Receptionist gave off a real vibe of " I don't give a sh## " and low and behold she didn't. She said she would call me within the hour and 10 days later nothing. Shame as it would have been really convenient for me read more

My treatment was fantastic! I had a neck injury which made it painful to move my head and arm but within one month I was practically back to normal. My therapists, Liz & Taylor, were terrific! They were knowledgeable, well trained, their on hands treatment and explanations were great and they are kind individuals who really care. My doctor was amazed at my progress as she was expecting only moderate improvement, if any. I avoided surgery and I feel great. Highly recommend Jackson Clinics! Thank you so much, Liz & Taylor! read more

My 8 year old son had a very good experience at this clinic recovering from a broken ankle. Megan was a great fit for his high energy and lack of focus! She was kind, patient, and yet kept him on task. He enjoyed going and liked the exercises and "games." I personally wish they had a bit more privacy as all beds are out in 1 big open room. You can over hear pretty much everyone else's appointments and that was uncomfortable for me and is why I will not be using them for my lower back injury. But the care my son received was wonderful. read more

This is a great physical therapy practice. I am lucky to have Alex and Liz as my physical therapists -- they are both extremely knowledgeable, caring, dedicated, and friendly. I would recommend them to everyone who needs PT. They seem like they are always attending classes in the field (or teaching them!). I've also worked with both exercise therapists -- Taylor and Jon. They are top-notch and very knowledgeable -- and have the unique ability to turn the exercise portion of the treatment (which some people dread) into a fun experience! I personally am in the health care field, and highly recommend this practice. read more

These folks are awesome. I've received PT for two separate sports related injuries over the past year. In each case, the team led by Kristen, Liz and Taylor were extremely responsive and provided excellent care. Not only are they great therapists, but they are a lot of fun and provided an enjoyable experience. I recommend them to anyone! read more

For many years I dealt with severe pain in my lower back if sitting, standing or walking/running for any period of time. I had to give up on working out because the pain afterwards was awful. I was also having pretty bad neck issues and hip pain. I had my doubts about physical therapy, but I was desperate for relief so I gave it a try. I'm so thankful I did and that I found Jackson Clinics in Brambleton. I worked with my physical therapist Liz over several months as well as Taylor, my exercise therapist. At first the progress was slow, but they listened carefully to everything I described and little by little I realized that I was spending more and more time on my feet for longer periods of time with NO pain! I was faithful about doing the stretching and strengthening exercises they gave me to do at home, and after about 3 months I "graduated" and no longer needed to go in for my appointments. I continue to do the exercises at home every day and remain pain free - driving or being on my feet for hours with absolutely no pain! I can't say enough about how kind both Liz and Taylor were and how great they were to work with. They were attentive, caring and fun to be around. They are extremely knowledgeable and knew just what treatment I needed. I could never have imagined without surgery or other procedures my issues could be resolved. I am sooooo grateful to them and would highly recommend them to anyone who is dealing with pain - probably unnecessarily. Joanne C. read more

I have been a patient at the site in Brambleton, VA on and off for over a year. First i was being seen for sciatic problems then for a partial knee replacement. Liz has been my PT through out all of this and she has been wonderful read more

I have been a patient at The Jackson Clinics more than once, first at another location prior to Brambleton. The staff at Brambeton is absolutely wonderful and I have to say the ladies at the front desk really make all the difference. Ashley and Ruby both helped me with the questions I had and walked me through the insurance process and were kind enough to work with me through my impossible schedule. I had the pleasure of working with them at their previous location and it worked out that Brambleton is closer to me and they are now here. I have worked with Liz and Kristin for PT, as well as Jon and Taylor for exercise at Brambleton and all around the staff here is the best. If I should need PT again in the future I will come back because of the wonderful personalities when I walk in and leave and the care I received. read more

I absolutely love the Jackson Clinic. I was in pretty bad shape after having two back to back foot surgeries. Liz was my therapist she immediately made me feel at ease. She is the best! Smart, friendly, knowledgeable, caring and dedicated to getting you better. Great team of Physical Therapists and Trainers (John and Taylor). Thanks for getting me back on my feet! read more

I was referred to the Brambleton Jackson Clinic by my Ortho after a fall and resultant 3rd degree sprain of my ankle, and a sprain and strain of just about everything in my foot and calf. It was a painful mess. I was assigned to Physical Therapist Juan who is very knowledgeable about PT and a real healer (as an RN, this is my greatest compliment to anyone in the medical field). I was also assigned to J'Na, ATC, the exercise therapist who leads that effort with just the right amount of encouragement and direction to keep you on track. Both are so positive and caring that it made it a pleasure to go to appointments. It also inspired me to do the work at home every day. My Ortho Doc told me that with the severity of the injury, it could be anywhere between 2 to 3 months before I would be walking without pain. When I returned to him after 3.5 weeks, he expressed his surprise and delight at my progress. I know that starting physical therapy right away with these two talented professionals was the reason I healed so rapidly and was back on my foot and ankle and walking normally without pain in 4 weeks' time. Also, I might mention that the work Juan did with me corrected issues with my feet, knees, hips and balance that I had been having for years. I also appreciated the efficient and professional front desk gals. I would highly recommend the Jackson Clinic for PT! I am going to miss you guys! read more

12 weeks ago I couldn't walk up stairs without knee pain. I play a lot of volleyball, basketball and racquetball and became unable to do so without significant discomfort. I went to the Orthopedic doctor who told me I had patella tendinitis, bursitis and a small bone spur. He reco'd PT and admittedly I was skeptical at first, thinking I would go once or twice to learn the exercises and then be done. I was amazed at the professionalism and knowledge of the entire staff from my first visit. Dr's Liz and Kristin were both excellent to work with, evaluating my current state and starting me off slowly, and then ramping up the exercises/stretching as my knee improved. Taylor was excellent as well helping me through all the various workouts. 3 months ago I couldn't walk without pain and just this past weekend I finished a 3 day ski trip in Park City, UT with no pain whatsoever. Excellent PT, looked forward to every visit, they literally gave me my athletic life back and I can't recommend them high enough. Fantastic experience! read more