No patient follow up. Repeated promises from the office manager that the Dr. would call back were…read morebroken, and its been over a week. I know these surgeons have busy schedules, but this is ridiculous. In pain, and have no other option but to seek care elsewhere. I expected better from OrthoVirginia.

Dr. Johnathan Bernard provided excellent care. He ordered x-rays, and after they were taken…read morein-house, he reviewed them with me in great detail. He was a kind, professional, and detail-oriented provider. After explaining what he saw, he described the next steps and what I could expect in terms of additional testing and treatment for the issue. I would absolutely recommend this practice, and Dr. Bernard for any orthopedic needs!

Dr. Zahir is an amazing surgeon. He is friendly and really cares about his patients. He helped…read morecompletely eliminate in my back pain without any complications and it is just amazing. Thanks to him, my quality of life has significantly improved and I am able live without constant pain. No complications and no scarring and my pain is gone, with a surgery well-done.

A very skilled and caring surgeon who I strongly encourage you to use if you are in need of spinal…read moresurgery of any kind. He and his staff are amazing!

I think the office, doctors and practitioners are wonderful…read more Both at this office and the Sterling office. The problem is if you need durable medical equipment, they will only produce the equipment in house. This means my insurance, a major medical insurance, would not pay for my orthotics. It's unnecessary to ding patients with added expense and no reason not to use an insurance contracted vendor.

I came here for an issue with my knee. When I called the doctors office, I spoke with an extremely…read morenice receptionist. They were able to fit me in for an appointment the same day, which was so nice because getting an appointment these days at most places are booked a month out. They received my referral from my doctor's office via fax and had access to my x ray scans from my emergency visit to the ER as well. My appointment was with Dr. Goodwin. When I arrived, the receptionist immediately acknowledged me and started having me fill out paperwork for my first time visit. Shortly after, I was taken back by a nice nurse. I was able to speak with Dr. Goodwin and he was so nice, professional, and really listened to my concerns. After my appointment I was advised to receive physical therapy. I sat down with a physical therapist who took the time to book me some appointments and really work with fitting me in given my strict work schedule. It was so refreshing to not feel rushed or blown off because the dates they had available and the hours I worked were opposite. The physical therapist was able to work around my schedule and get me a few starting sessions on file. Overall my first impression of this office was nothing but positive from beginning to end. The staff are welcoming, accommodating, and make you feel comfortable. The facility is clean, inviting, and upmost welcoming. I have my first physical therapy appointment next week and am looking forward to coming back here. Side note: with my insurance, most places that accept my insurance have physical therapists who do not accept my insurance (or if they do it's only 1 therapist who has no openings). Here, if they accept your insurance to see the Doctor, then they accept that same insurance for any physical therapist you see. That was a huge plus for me.

I am a doctor ( dentist ) as well so when I speak of other doctors and write reviews I do not do it…read morelightly. Dr Kandil is a highly skilled and knowledgeable orthopedic surgeon with an impressive pedigree ( MIT, Tufts, UVA and Stanford). He has great level of communication and takes quality time with his patients. I highly recommend him if you are having issues with your knees, hips, shoulders or elbows.

I was nervous to have a total knee replacement at age 58, but Dr. Kandil put my mind at ease. He…read morewas professional, knowledgeable, and likable. His front office scheduler, Carmen, was also top-notch. He requires patients to attend a "knee replacement" class at the hospital, which was a great way to get all my questions answered as well as hear questions from others that I hadn't thought of. I had the surgery done at Stone Springs Hospital and Dr. Kandil used the MAKO robot during the surgery which I would highly recommend. I did not have as much post-operative pain as I thought I would. I was able to climb stairs and walk with a walker the same day as surgery, He was also easily accessible via phone or email, which I appreciated.

NSMI has two locations, and this review is for their South Riding location. My childand I have…read moreboth used NSMI for physical therapy. The insurance coordinator, front desk staff, and PTs and PTAs are absolutely wonderful. My child has also utilized the facility for their sports performance program to build stabilizing muscles and bulk muscle safely so that he will reduce his chances for injury as he grows. The facility inside is gorgeous and everything still looks new. The PTs keep everything clean, even wiping it down once more before you use it. We have also used 2 other PT organizations in the area and like 1 of the 2. However, NSMI does sponsor Loudoun Soccer and we were seeking sports-specific rehabilitation for soccer and kicking in football.

My son is a patient at NSMI and has received fantastic healthcare from everyone at NSMI for his…read morefractured growth plate. As a young baseball player, they treated him with care and understanding and have built up his confidence during his recovery. AJ has been providing him sports training and physical therapy that has done wonders for my son, and we could not be more pleased with how it is going.

I visited this physical therapy clinic after being referred by my podiatrist on the New Year's Eve,…read moreand my experience was extremely disappointing and unsafe. As part of my treatment, I received dry needling. While the physical therapist didn't even bother to tell his name or walk me through the process, he was quick to make me sign a piece of paper so they could charge me money for dry needling. Not only did they immediately charge an additional $55 for the dry needling--on top of the regular visit fee and my co‑pay--but the lack of sanitation and customer service was alarming. Shortly after the appointment, I developed a serious bacterial infection directly at the treatment site. This resulted in two emergency room visits at Reston Hospital, lots of tests (lab, ultrasound, x-ray, CT scan) and I was told I was at risk of losing my limb. No patient should ever have to go through something like this. The clinic's poor cleanliness, unsanitary practices, and unclean treatment tables are unacceptable. I'm sharing my experience so others are aware and can make informed decisions about their care. What happened to me was frightening, preventable, and should never occur in a healthcare setting. I am sharing this so everyone can be aware of the lack of carelessness and cleanliness of this clinic.

This is my 2nd round of physical therapy here at JC. Last year I worked with Collin primarily and…read moreOlga, Cara & Jenny. They helped me get back to a regular life with no pain! Then I was rear ended again this year and I'm back. Meena is a great listener and focused on working out the kinks in my neck, lower back, periformis and glutes! It's uncomfortable but necessary. I've had 2 appointments this week and can see a difference. The front office staff Ruth and Sam are excellent! Very patient with intake and explains everything thoroughly! Looking for to pushing thru this month's PT sessions so I can be pain free again! Conveniently located off of Route 50 next to the Gum Springs library!