The worst practice I have ever had to deal with. Misleading…read moreinformation sent via e-mail. You may think that you have checked in, as you receive: "You're all Set" message at the end and then you find out after wasting your precious time that you still need to check in at the lobby. Doctors often will tell you lies or just tell you straight to your face that they will not send you to a specialist with excuses that do not make sense even if you request to do so due to a visible conditions. The whole institution feels like a bandage only - if you know what I mean. They just keep taking your money and you get nothing in return.

The nicest and most efficient staff at any healthcare facility I have ever been to. From the front…read moredesk to the assistants and doctors as well as pharmacists I was treated with kindness and respect. Doctor Chawla is my primary care physician and she was both thoughtful and thorough. Dr. Chawla gave me multiple options and recommendations and I couldn't be happier!

If you want professionalism, kindness, and a bit of education, this is the place for you. I…read morerecently had a "leash injury" to one of my fingers, my 65 pound dog lunged on the leash when he saw a squirrel, breaking a small bone. Dr Khan quickly diagnosed what I needed and I was sent to the extremely capable Allyce to put a tiny cast on my finger. Okay, I know they deal with bigger problems, but the care they gave me for my little problem is deeply appreciated. Staff could not be friendlier, and they are eager to assist. All together a 5-Star experience.

Countryside Ortho has gone downhill in the last couple of years; it's easy to see why they are…read moreclosing. The receptionist is okay. The PA was meh and she was a little flippant about the injury and subsequent care needed for a full recovery. The billing lady, Christina, is non-responsive despite promises to call back in 48 hours "at her convenience". Apparently doing her job and replying to people isn't convenient for her, absolutely ridiculous. The tech guy who fits people in casts, crutches and slings is good. Definitely wouldn't recommend following any of these folks to their next location for an appointment. Yikes!

I don't usually leave reviews, but I felt like I needed to share my experience. My issue is not…read morewith the medical care itself, but with the front desk/reception service. When I called to inquire about walk-in availability, the male receptionist who answered sounded as if he was half-asleep and was very difficult to understand. I genuinely could not make out what he was saying, so I politely asked him to repeat himself. Instead of clarifying, he responded in a blunt and dismissive tone. The whole interaction felt unnecessarily rude and unprofessional. To top it off, right as I was wrapping up the call and saying "okay thank you," he hung up on me before I even finished my sentence. That lack of basic courtesy left a really negative impression. Again, I have no complaints about the doctors or the actual care, but the attitude of the person answering the phones makes a huge difference in how patients perceive the office. First impressions matter, and this one was disappointing.

I have been a patient at LSFP for 25 years. This practice is a shadow of what it once was. The…read moredecline has been gradual, but steady, and has reached a point where I can't recommend avoiding this practice enough. Appointments now consist of basic questions and exams that barely touch the service of issues. My last physical didn't even include a hernia exam, and I'm a 39 year old male with a history of hernias. The nurse practitioners they have on staff are under-qualified at best. The front desk staff are rude, and the intake nurses are also unprofessional. This practice has lost any idea of what customer service means and seems to now be an appointment mill that bills your insurance for telling you to buy some Motrin and get some bed rest. Today was the last straw for us. My wife recently gave birth naturally and our OBGYN recommended we see our PCP for a referral for physical therapy for a month from now to help get her back on her feet and speed her recovery. We called and scheduled an appointment for this specific purpose with the front desk who confirmed that they could give a referral for PT. After waiting for an hour, my wife was seen by a family nurse practitioner that took her temperature and blood pressure, checked her height and weight, eyes and ears, and listened to her breathing. Then, without any examination of her pelvic floor muscles, said that PT 'wasn't indicated' at this time and we should come back for another appointment after our 6 week checkup with our OBGYN for ANOTHER appointment. She explained that we had been sent by the OBGYN to get a referral but the FNP refused to issue the referral and sent her packing. I went in to address this with the front desk and they gave me the run-around, then brought out a 'provider' who first said she had seen my wife but after having me explain the whole situation told me she was just the intake nurse, then asked me to re-explain the situation, then laughed when I said I didn't want to explain myself again and wanted to talk to the actual nurse that had seen my wife. All in all it was a nice hour and fifteen minutes absolutely wasted by the front desk and clinical staff because of their inability to listen and/or be upfront about what services they are willing and able to provide. To LSFP - if you can not or will not offer a service then perhaps your front desk staff shouldn't confirm the appointment for it. Your practice used to be great, and now it is a terrible place to go for care and competent customer service. I've had better customer service at McDonald's. Your front desk staff especially leaves a lot to be desired in the professionalism department. 25 years as a patient and I have never been treated the way I was treated today. We won't be back. Get it together.

The Dr. sat in front of her monitor typing notes and did not approach me to examine my injury or…read morespeak to me directly. She only spoke to me from across the room. She was bothered by my questions about pain and recovery, and told me I had already taken too much time. Janet her RN is great. Dr. has a poor bedside manner. Expected different experience after reading reviews. Won't be back.

I was able to schedule quickly. I had great care before and post op. I am finally pain free.read more

I was referred by a friend to see Dr. Nizam and have made him my primary doctor ever since. I agree…read morewith many of the other reviews here he's a very good listener and takes a time to understand before prescribing anything. Very friendly has good bedside manner.

I have been a patient of Dr. Nazam's for 30 years. He is very professional, caring and respectful…read more He listens, spends time with you and addresses your questions and concerns without making you feel rushed. He is knowledgeable and spends the time to get to know you, your lifestyle, goals and more. His office staff are profesional and responsive. The quality of care received has never been anything less than stellar. Dr. Nazam is ready to walk you through whatever you need and genuinely cares about his patients.

I had my best life back after great success from a past surgery by Dr. Jazini in 2021, but was…read moretravelling recently and experienced significant back pain, possibly brought on by our initial - and uncomfortable - car ride to the airport. Called VSI, and was able to get an appointment that fit into our travels. In my case, the inflammation was addressed prior to the actual appointment, but Dr. Jazini and the entire VSI staff were caring, helpful, and efficient. The VSI facility is easy to get to - not to mention being incredibly modern and clean - and I'm again back to my best painfree and happy self!

Do not know how good their surgeons are but they seem to care very little for their patients or at…read moreleast my husband. He was sent for blood tests which he went for. No one called with results . I called to obtain results to take to a second opinion three weeks after blood tests were extant. They could not find the results. According to them no blood tests taken. I insisted. Put on hold for 20 minutes. Nope no results. Two seconds later. They found them. The results showed kidney damage and a severe infection. No one had even bothered to look at them. Guess where we will never return to. Shame on all of them.

Been going here for years. Caring doctors and staff. Very friendly and professional. Dr Banks is…read morea good listener. I never feel like I'm being rushed during an appointment.

Calcified tendonitis is not fun but Dr.Ratcliffe helped me improve quickly!…read more This is second time around with NOVA Chiropractic and they are just as good as the first time. Thank you

First time patient, referred by my primary physician. Reception staff were friendly and helpful…read more Appointment was right on time. Very professional and caring medical staff,. They listened to my concerns and we're very thorough in diagnosis and treatment. Highly recommended.

The staff and Doctors are all very kind and listen to my concerns…read more I would highly recommend them.