Had a specialized test called ABT, I think. Dr. Johnson is friendly, she explained the rest itself…read moreand results. She was awesome.

Tests were too quick. Left feeling like I needed to take my grandma to another hearing clinic.read more

I had an unusual problem with my new hearing aids and, working with the manufactures service desk,…read morewas unable to resolve. I went back to Anders at Live better Hearing and he worked with the service people to identify a resolution. Fantastic service throughout the interaction!

I go in to be seen about my sinuses by time I go in I have a hearing test and other procedure the…read moredr said had to be done before the insurance will cover something. So I trusted her. I get an mri of my sinuses and start this medicine regimen. I see her in 6-8 weeks to get results. I wait over 1.5 hours to see the dr to be give options of possible treatments. I contact the Drs after leaving with follow up questions before I decide if surgery is best. No response. I later get a bill for her to look in my ear. I really think their goal is to just get money. I will not go back. You feel like you just a $ Sign and they want to just get money. Hence why they over book and extra charge you. Do not recommend.

This review is for the receptionist. The receptionist here have very poor communication skills and…read morelacks professional mannerism. We made an appointment for the first time and 2 hours before the appointment, the receptionist called us and said the doctor will be leaving soon and would not be at our appointment. I told her that I could come now but she said the might not have time for me. We made an appointment prior and then got the run around... this is the second time we have had issue with scheduling at this office. My daughter and my son both had a stomach virus and couldn't keep anything down so I called the office and notified them and asked if I could come and They said they were unable to see us so they rescheduled us. Later on I found out that the front desk had put in the system that we are a no show for that day. So when I was heading to our rescheduled appointment, I called to confirm the appointment, I was told my appointment is on another day - weird, but fine. I then showed up that day and was told our appointment was in fact the day I called in and not today.... They are so disorganized here and are not open to accommodating their clients. They wasted so much of my time and my kids both suffered while waiting to see a doctor.

Love this place! Been using them for almost a year now, the therapist we work with is awesome -…read moremade wonderful progress with my preschooler. Thorough evaluation, worked with my insurance to maximize benefits. When there was an issue with my insurance (incorrectly denying coverage) the very friendly office staff took it on for me. Nothing but great things to say for the office and the therapists.

This Not For Profit organization is by far THE best place in Loudoun County for audiology services…read moreand speech therapy!! My two children both had a severe speech disorder (aproxia) and each spent over 18 months with the superior team of Speech Therapists to learn how to talk. The Blue Ridge staff are patient and caring, excellent communicators and miracle workers. In addition, I recently returned to Blue Ridge for special hearing tests when my eldest son was having difficulty following verbal directions at school. The talents and sensitivity of Audiologist, Dr. Karen Woolman, are amazing. With the upmost care, Dr. Woolman, patiently explained to this anxious parent exactly what an Audio Processing Disorder is and how she and the staff at Blue Ridge could help my son. At this time, I am thrilled to share that my son is the proud owner of an FM Amplifier (aka his "Hearing Helpers"); and is excited to finally "hear" what he has been missing these last 8 years. So if you are worried that your child is not talking as much as their peers (or in my case at all); schedule a free evaluation with a Speech Pathologist at Blue Ridge. And if your child seems to always ignore you or is always asking you to repeat what you said....go schedule a hearing test. The team at Blue Ridge will ask you a lot of questions and will work with you every step of the way to help your child rich their full potential.

Called for appointment as new patient Very cold attitude…read morereceptionist in my opinion The usual first question insurance When I said traditional Medicare AND Blue Cross Supplement PPO They refused to see me Just the facts He will not take Medicare Let them deny this

Caring, compassionate. Patients are treated like family, not shuffled through. Dr. Mellis takes…read moretons of time, explains everything and offers lots of options.

They blew out my eardrum while doing a "Balloon Sinuplasty"…read more WOULD NOT RECOMMEND!!!!! Ronald L Penney

Dr. Para is wonderful! Gentle and Caring. This practice has many in office advanced technology and…read moretools to help see what is going on inside your sinuses. He diagnosed and addressed a breathing and sinus issue that nobody else was able to define and treat. If you need an ENT This is your practice and Dr Para and his team are your caregivers.

Been with Dr Nagell over 30 years he's the best. However, as the practice has expanded many patient…read moreservices, that used to be personal services , have been moved to call centers.

My wife & I lived in Leesburg for the past 22 years.  During that time we were so fortunate to have…read moreDr. Robert Hetzel serve as our primary care physician.  Dr. Hetzel took extremely good care of us for over 20 years!  He always conducted our annual physical exams with professionalism, understanding, ensured all the appropriate tests were conducted, and discussed the results in great detail with recommended actions.  Dr. Hetzel also took great care in referring us to subject matter experts for more advanced medical issues arose.  His "bedside manner" was always of the highest caliber.  We feel blessed to have Dr. Hetzel as our primary care physician for so many years.  Please extend to Dr. Hetzel our sincere appreciation for his attention to detail concerning all of our medical requirements.

Extremely disappointing experience…read more After being a patient there for six months, I unexpectedly received a bill. I have no issue paying for services rendered, but I would have appreciated receiving statements along the way instead of one large bill at the end. When I requested a detailed bill so I could submit it to my insurance company, I was told the office does not handle billing directly and that I needed to call an 1-866 number. I left at least ten voicemails. Each time, I was told someone would return my call within two days. I never received a single callback. I then went back to the office in person to request a detailed charge history. I was told I needed to speak with the office manager. After leaving her several messages with no response, I returned again and was told she was in a conference call. On my most recent visit, when I tried to speak with her directly, she refused and shut the door to avoid the conversation. This is a facility I trusted with my medical care. The complete lack of communication, accountability, and professionalism has left me feeling extremely disappointed and disrespected. I will not be returning and would strongly advise others to proceed with caution.

Dr. James Lee is incredibly knowledgeable and passionate about his work. My life has significantly…read moreimproved since being treated by him. I recommend Dr. James Lee to anyone who is in need of competent, professional ENT care.