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    Andrew A Silva , MD

    3.0 (2 reviews)
    Closed 8:30 am - 4:30 pm
    Updated 1 week ago

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    1 year ago

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    ENT & Allergy Specialists of Virginia

    ENT & Allergy Specialists of Virginia

    3.4(32 reviews)
    1.2 mi

    Extremely disappointing experience…read more After being a patient there for six months, I unexpectedly received a bill. I have no issue paying for services rendered, but I would have appreciated receiving statements along the way instead of one large bill at the end. When I requested a detailed bill so I could submit it to my insurance company, I was told the office does not handle billing directly and that I needed to call an 1-866 number. I left at least ten voicemails. Each time, I was told someone would return my call within two days. I never received a single callback. I then went back to the office in person to request a detailed charge history. I was told I needed to speak with the office manager. After leaving her several messages with no response, I returned again and was told she was in a conference call. On my most recent visit, when I tried to speak with her directly, she refused and shut the door to avoid the conversation. This is a facility I trusted with my medical care. The complete lack of communication, accountability, and professionalism has left me feeling extremely disappointed and disrespected. I will not be returning and would strongly advise others to proceed with caution.

    Dr. James Lee is incredibly knowledgeable and passionate about his work. My life has significantly…read moreimproved since being treated by him. I recommend Dr. James Lee to anyone who is in need of competent, professional ENT care.

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    Andrew A Silva , MD - earnosethroat - Updated May 2026

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