I purchased a set of hearing aids from this business, and the left hearing aid stopped working. I…read morewent in early June to try to get it repaired. I was told to bring it in after June 30. Today I called to set up a regular hearing test. The earliest appointment was August 25. Once again I asked about getting my left device repaired and was told that would have to wait until August. This is not quality customer care or service. I would never recommend this business.

Front desk OK Location the usual headache to find Parking Ok…read moreDoctor friendly but exam just fair. Had to ask for some screenings. Middle of the road

Dr. Lim is one of the few doctors in Northern Virginia who actually takes the time with his…read morepatients. He listens to your concerns, gives you a thorough check and explains everything. It is important to him that you thoroughly understand. I went in for a sore throat that was not getting better, he took the time to review my general doctor's efforts, put me on new medication. My follow up visit was just as wonderful. I work in the same building and had failed to come in third follow up, he caught me in the hall leaving work AND stopped me to check my throat! WOW is all I can say. A doctor who actually cares about his patients! D. Rice

Check on Dr Lim cancellation policy. If cancel more than 3…read moretimes for new patient, you won't be able to make anymore appointments with the office or doctor.

I agree with others on here. After surgery Dr. Hwang was indifferent to my nasal pain and very…read morereticent about solutions, prescribing an anti-biotic ointment for constant nasal pain 6 months after the surgery.

I can't recommend Dr Hwang- I had a 4-part sinus surgery with Dr Hwang and now I'm in constant,…read morechronic pain in my right sinus and Eustachian tube area, and I've also developed a facial spasm on my right nostril, due to the area being hit. The area is also frequently blocked or congested, and even nasal corticosteroids, allergy shots (I'm on the 2nd level of maintenance) and antihistamines aren't fixing the issue. This has made it hard for me to continue the sport I love, scuba diving. Another issue is that when the surgery was done, he didn't put the plugs/hard gauze into my sinuses to hold my septum in place while it heals. From what I researched, and checking with another doctor, putting these in is the best practice. Now it almost feels like it reverted, and got worse. I paid him in full for the surgery, and for everything, but when I went back for a follow up and explained the issues, he kind of just said everything is fine, but... it's definitely not. I left a review on Google, and even that he didn't seem to care. So it's alarming, because if you have trouble with Dr Hwang, is he really going to help you? Or is he just going to write you off, like he did me? I'm really hoping if Dr Hwang could help me get this resolved and actually look for a real solution to these clear issues and not just blow it off. Considering he's a doctor, and this is what he does, surely there's a way to fix it. If he ever makes things right I'll remove this. If you see the review is still up, it means Dr Hwang hasn't fixed it. If he wants to help me fix this, he can reach out to me

I have seen many ENT doctors over the years and Dr. Soltany is the best one I have seen so far. He…read morelistened very carefully and wasn't quick to dismiss my concerns like other ENTs have. He also pointed out some things that other ENTs have not mentioned. This gave me hope for my sinus condition. I would highly recommend Dr. Soltany.

I visited a different medical group on December 18, 2023 for itching in my ear canals. I was not…read moreseen by a doctor, but a physician's assistant who prescribed me baby oil. The baby oil provided no relief. The untreated itching got so bad over the next eleven days that I canceled my Christmas visit to see my parents. I saw Dr. Soltany on December 29, 2023. He immediately looked in my ear canal and removed some dead skin from my left ear canal. He prescribed the right medication for both my ear canals and thoroughly answered my question about next steps. My visit with Dr. Soltany definitely was worth the wait.

Extremely disappointing experience…read more After being a patient there for six months, I unexpectedly received a bill. I have no issue paying for services rendered, but I would have appreciated receiving statements along the way instead of one large bill at the end. When I requested a detailed bill so I could submit it to my insurance company, I was told the office does not handle billing directly and that I needed to call an 1-866 number. I left at least ten voicemails. Each time, I was told someone would return my call within two days. I never received a single callback. I then went back to the office in person to request a detailed charge history. I was told I needed to speak with the office manager. After leaving her several messages with no response, I returned again and was told she was in a conference call. On my most recent visit, when I tried to speak with her directly, she refused and shut the door to avoid the conversation. This is a facility I trusted with my medical care. The complete lack of communication, accountability, and professionalism has left me feeling extremely disappointed and disrespected. I will not be returning and would strongly advise others to proceed with caution.

Dr Edward Lee first visit set for 30 minutes. Saw me for 10…read moreminutes. He listened without smile or sincerity in my opinion. Asked almost no questions and ear wax removal was painful three times. In my personal free speech opinion i felt I was treated as a number. Just the facts as I see them. Do not recommend at all.

To clarify, this review concerns the woman I spoke with for scheduling, not the doctors. After…read morereading great reviews of Dr. Gardner, I tried to make an appointment last Friday, 3/27/26, but the experience was disappointing. The woman was unkind and unhelpful. As a new patient, I expected that my initial consultation with a knowledgeable doctor would provide ample time to discuss my concerns and allow the doctor to assess my condition thoroughly. Instead, she informed me I would only have 15 minutes to discuss one specific issue, which left me feeling frustrated and hesitant to seek care at this office. That makes me think that their doctors work with a timer, and while I believe and hope Dr. Gardner isn't that kind of doctor, unfortunately the lady's attitude suggested otherwise.

Dr. Hiebert was professional, kind, and caring. He did the maneuvers that helped my dizziness and…read morebrought healing. I highly recommend Dr. Hiebert for his kind and gentle and highly informative and knowledgeable skills.

I thought Dr Mark Rubenstein was an ENT doctor. I went to see him because of a chronic sore throat,…read moreas well as sinus congestion and sinus headaches. I guess I picked him because he had numerous accolades and titles and it seemed he was the chief of some advanced ENT society. Well, I was wrong. He used a light to look in my ears and my nose, and used a little mirror to look in my throat. I brought him a copy of a film of a sinus cat scan, and also some medical history (last endoscopy which diagnosed esophagitis and sinusitis) in 2019. He sort of shrugged his shoulders, said my issues were complex, and to see a doctor of rheumatology. Apparently this dude is more a facial plastic surgeon than an ENT doctor. He actually said some of my sinus issues could be due to implant rejection. WHAT????? He also made a comment about my youthful facial appearance. Another insinuation, I suppose. BTW- I've found seeing doctors during the COVID paranoia causes the patient to receive less quality care. TJB.

Rubinstein clearly has no clue how reconstructive surgery works. He must've fell asleep during my…read moreprocedure because I have had constant pains ever since and the second opinion from other docs has confirmed this. This guy comes across as sophisticated but in reality is simply not a good surgeon.

I injured my low back about seven years ago and have lived with the pain and immobility that goes…read morewith a protruding disc. Nothing could be done for it except for repeated rounds of PT. Well, a couple months ago I reinjured it in what turned out to be the coup de grace for my L5-S1 disc. I went to the ER with pain and numbness all through my right leg, as well as flaccid calves and glutes. The MRI showed a severe disc extrusion flattening my S1 nerve root like a pancake. The first surgeon I was referred to gave me the ol' "it might get better with time" opinion, although my sense was that he simply preferred to deal in more high-dollar interventions. In a panic I called Dr. Santini's office for a second opinion. They got me in the next day and Dr. Santini confirmed that, no, this is not just going to go away. Within a couple weeks she performed the microdiscectomy and I had instant relief from 7 years of low back pain and stiffness. I'm still working on the atrophy and some numbness in my foot, but it's getting better week by week. I'm a huge believer in PT and the idea that "exercise is medicine", but I'm so glad I found Dr. Santini and had the surgery. The situation really had escalated to another level of severity and without her realistic assessment and quick treatment I might now be dealing with some permanent loss of function. This was one of the best experiences I've had with any specialist in the medical world and I'll unhesitatingly recommend Dr. Santini to anyone struggling with the same sorts of issues.

The Dr. sat in front of her monitor typing notes and did not approach me to examine my injury or…read morespeak to me directly. She only spoke to me from across the room. She was bothered by my questions about pain and recovery, and told me I had already taken too much time. Janet her RN is great. Dr. has a poor bedside manner. Expected different experience after reading reviews. Won't be back.