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    Alan J. Plotner, MD

    4.0 (4 reviews)
    Closed 8:30 am - 4:00 pm
    Updated a few days ago

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    Gastro Health - Reston

    Gastro Health - Reston

    2.2(79 reviews)
    0.0 mi

    On the morning of a procedure, my 72 year old mother woke up with a 102 degree fever. Two days…read morelater, she was diagnosed with the flu. She tried calling three times to let Gastro Health she couldn't come, and she couldn't reach anyone on the morning of the procedure. No one ever answered, so she called back once she was better and told them she had the flu. She also supplied documentation. Even so, Gastro Health Reston charged her a $200 no show fee and threatened pursuing collections "for not giving 24 hours notice." When asked if she should've come to the hospital with flu A, she was told she should give 24 hours notice, even when she wasn't sick far enough in advance. She paid the charge to avoid collections, but never again!!

    Maria says a long time resident of McLean Virginia I have a very mixed feelings about the last two…read morevisit to the Reston gastrology I did not get complete medical results on from the website portal when I check out the woman was very unprofessional she was asking me to leave pretty much either way and also I did not get refund for the gastro colon prep which I paid but my insurance did cover so the same day I did pick up my own anyway there the doctors never explained me the results of the colonoscopy I did not get a beautiful folder after the procedures is done I did not go get a full medical records and and they also the bill they will charge my insurance company anyway it was not very professional service it is a private practice focus only on the profits from insurance companies doing the service I did not found any nurses or any staff over The helpful I give you water I asked after procedure can I have a coffee now since I I had the you know colon prep the for the 24 hours before so I was completely empty of everything only was the offered me a pretzels pretzels he's not the healthy food I asked the doctor to give me biodome rebuild some how do you say positive bacteria for your digestive system like probiotics I was I was never given prescription for that anyway I'm very disappointed in general for medical system in the United States of America it's not designed to help the people but extract money and charge triple or 10 times more with normal cost should be.

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    Gastro Health - Reston - Our Physicians

    Our Physicians

    Gastro Health - Reston - Emil F. Valle, MD

    Emil F. Valle, MD

    Gastro Health - Reston - Shilen V. Lakhani, MD

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    Shilen V. Lakhani, MD

    Gastro Health - Board Certified Gastroenterologists  Gastro Health  Virginia Division  MyGANV.com

    Gastro Health

    2.5(42 reviews)
    4.9 mi

    I haven't use their service yet, this review is for the appointment system, this system put me…read morethough in hell for weeks because of looping back and forth no answer no help not friendly use! automatic message said ( new patient make appointment online) I went to the website ( no appointment available please call 703-698-8960) call that phone number (No one ) ever answer,hold for 15 minutes only get automatic system asking caller left information and call back number and I did, finally they call me back 4 hours later asked me what reason for calling, I told her I need an appointment for my husband, he is new patient never done screen check before, question is do I need to make appointment for office visit first or he can go ahead get a procedure appointment? She said she will transfer me to appointment line, ( why she can't gives me a simple answer?) I got transfer to main calling system, go through whole waiting thing again, get answers by automatic system again, left my information / call back number again, few hours later someone call me back but hanging up right away!!! I had to call again, looping everything again and again... Come on just a simple question! this non sense none helping System not user friendly, no wonder your business rating this low!!

    This practice has recently been bought out from what I have heard and boy have they gone down hill…read more As you can see by the picture I included, prior to the following experience, I gave them a 5 star review. I had a virtual appointment on Friday afternoon. They were running 30 minutes behind, which I don't ever mind if a provider gives me the time I need. They did do that. The PA was supposed to call in medication and an order to Fairfax Radiology. Well I call the pharmacy to see if it was ready and they never received the prescription. I then call Fairfax Radiology to set up an appointment and they have no order. Of course all of this on a Friday afternoon before the weekend. I didn't want to page a dr over the weekend even though I didn't feel well, so I sent them a message through their portal system. The lady who responded said they sent them on Friday. That may or may not be true, I don't know, but there was an issue somehow because two independent facilities told me they hadn't received them. I then call to get a f/u scheduled this morning. The receptionist could not figure out how to book an appointment for the provider I had seen. I was on the phone with her for 15 minutes with her trying to figure it out. After 15 minutes of trying she then tells me she has to put me on hold while she can figure it out. After waiting 10 more minutes and her not returning, I finally hung up. It shouldn't be this difficult to schedule an appointment. I then call back to try and talk to someone else and get an appointment scheduled and they ask me to leave a message, that they'll call me back. I haven't heard from them yet. It shouldn't be this hard to get an appointment scheduled and medication/orders sent. Especially when you don't feel well. You can look at my reviews. I generally don't like to give poor ones, and have previously been very happy with this practice. In my experience their providers are very knowledgeable, empathetic, and accurate in their diagnosis. The lady I saw Friday was no exception to that. It is the way the office runs that seems to be the issue. My recent experience with them is the way the office is run has changed and they're difficult to deal with. My hope is they can rectify this because if not, I will be looking for another practice.

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    Gastro Health - GANV gals participate in the 2019 Womens Health & Wellness Conference visit my GANV.com to schedule a colon cancer screening today!

    GANV gals participate in the 2019 Womens Health & Wellness Conference visit my GANV.com to schedule a colon cancer screening today!

    Gastro Health - Dr. Banson

    Dr. Banson

    Gastro Health - Dr. Tekola is now accepting new patients. Call 703-698-8960 to schedule an appointment.

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    Dr. Tekola is now accepting new patients. Call 703-698-8960 to schedule an appointment.

    Robert Lafsky, MD

    Robert Lafsky, MD

    3.7(3 reviews)
    11.1 mi

    Really will miss Dr Lafsky - have been thru 3 colonoscopies with him and he is by far the most…read morecompetent MD in NOVA. Sadly, he is retiring next year but his staff will certainly carry on . I recommend every one of age get this procedure done - the care from this office is magnificent and professional. All the best Doc.

    Lafsky is fine, but not worth dealing with the reception staff, specifically Sam and Nancy. I have…read morezero shame calling them out after how I have been treated. I've been a patient for YEARS and only managed to see Dr. Lafsky in office ONCE due to repeated scheduling errors on their end. The final straw was after being denied a scheduled appt. With Dr. Lafsky by Nancy the office manager. All bc I missed an appointment while I was in the hospital with SEPSIS. Instead of telling the doctor I was there she sat me and my MOTHER down for 45min to lecture us about missing appointments. I even called from my potential deathbed to cancel and i saw Dr. Lafsky while in hospital!! Later that weekend, I retroactively received an invite from the receptionist Sam to an entirely different appointment the previous month that I did not make nor was I ever informed of. Clearly trying to clean up a screw up. So, after trying to schedule an over due Endo and colonoscopy for 3 years with this office, I finally gave up and found a new GI. I came in as a new patient, had my first appointment, and both procedures scheduled and performed in less than 2 weeks. If you are having issues with this office, it's them not you, just run. P.s. shout-out to Reston Gastro Health! It's a 2hr round-trip, but probably just gained me years of life back.

    Alan J. Plotner, MD - gastroenterologist - Updated May 2026

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