Very bad experience. She added too much procedures to my colonoscopy preventive screening test and…read morewon't withdraw(will charge me almost $1000). I called customer service and told them I only to do colonoscopy preventive screening test, but they refused me

Dr. Wolke is kind and empathetic. She took time to explain to me what she would be doing and why…read moresaid procedure was indicated. Instead of just telling me to do this or that, Dr. Wolke allowed me to make my own treatment plan and gave me options. I highly recommend Dr. Wolke.

So far, so good! I went and saw the PA today at this new practice for me. I'm due for a…read morecolonoscopy as it has been five years, and I've had some complications. I did research and found this seemed to be the best practice after checking around. I was trying to get my colonoscopy before the end of the year for personal reasons. They found a cancellation in the schedule a week and a day after I was in the office at the local Surgery Center. Outstanding that they were able to get me in and get this procedure done quickly. I was expecting to have to wait 3-4 months and that just wasn't the case. That may not be your experience, but it certainly was mine and they were willing to work with me. I also had labs when I was in the office. They came back the next day and the PA who I saw (Frances Adams) contacted me immediately to discuss the results and her thoughts on the findings. She wants me to get an endoscopy in addition to the colonoscopy. I'm waiting for the office to contact me to get that scheduled. I have had a wonderful experience here thus far and am surprised by so many poor reviews. I've been to a lot of poor practices in my lifetime, but they certainly aren't. You do have to wait on hold a fair amount when calling, but that's to be expected. Highly recommend this practice if you need a GI doctor or a GI procedure.

De. Wolke is useless. She does not care. The staff promises to call you back with her…read morerecommendations to follow treatment between appointments but Dr. Wolke is still ff or too busy or incompetent. I was just obliged to push her to test me (she did not come with the idea) and she was reluctant and defensive. However, the results were positive and I was given an antibiotic treatment. When it stopped, my symptoms returned. She did not return my calls and I was told to wait until my next visit 1 month later. I was so sick I could not function.i went to my physician and got the solution

Dr. Chand and the nurse practitioner are terrific. The office staff is not as good and had to call…read moreback multiple times because they either failed to note something I'd told them or they got the information wrong. And The Sterling office at least has run 45 minutes to an hour behind schedule every time I've been there.

Do I really want to trust my health to this medical centre? There is a lot to say about first…read moreimpression and based on what I am currently going thru with this office - I would be negligent to allow them to come near me with a 10ft pole. My level of confidence is lower than the -1 star I would like to select as my rating. I have completed test results and I am yet to get a person in their office with whom I can discuss the result with. Why have me do the test and then not take time to discuss them with me and plan next steps. No one ever answer the phones...and the answering machine is not working - simply looping the same message continuously. Ugh.. My health is my responsibility, therefore, I will have to find a more responsive medical professional to attend to my medical needs.

Dr. Chand is not a nice person. I went to her for a straightforward endoscopy, and she made an…read moreunkind remark as I was on the endoscopy table, with anesthesiology staff surrounding me. I was in a vulnerable position and was embarrassed, and her comment also shared with the surrounding staff my personal medical complaints, which raises a HIPAA concern. I would not recommend anyone go to her for a procedure or for GI issues.

Great staff and great doctor. Dr. Chand takes the time to thoroughly communicate with her patients…read more Seamless experience.

I never understood what is the required $500 deposit for if you have health insurance coverage. I…read morepaid it anyway because I accepted the explanation that it was for incidental expenses and that I would get it back in 3 months. It took much longer than that and countless of phone messages, emails, and texts. One thing that really helpful was that I reached out to my health insurance provider for help. It was stressful! I did get my deposit but it was $30 less with no explanation of what the extra charge was for even when I tried to get one. Dr. Blosser is an excellent GI but I will not return to this practice nor would I recommend anyone to go to this practice because of the way it conducts its business. Dealing with this practice's business office is was a real nightmare!

On the day of my procedure, after completing the prep, the office collected a $500 deposit for…read morecosts that may not be covered by insurance. I was told it would be returned to my credit card after the insurance was submitted. It took seven phone calls and five months to get that money back. Ulitimately I had to go to the office to pick up a refund check. I do not recommend Dr. Blosser's office due to billing issues.

I never fully understood the explanation of what was the required $500 deposit for my colonscopy…read moreprocedure if I had my private health insurance coverage. I paid it anyway because, as the AMGI explained, I will get it back in 3 months. That timeline came and passed. I got some of my deposit back only after countless of follow ups, phone calls, voice messages, and emails to their billing office which was stressful and increasingly frustrating. Paying a high premium for health insurance is frustrating enough but this experience pushed that frustration to a whole new level! On top of that, I learned through Yelp and other review apps that this did not only happen to me but to many of you who also went to see Dr Blosser and trusted AMGI, and then treated woefully! One proactive thing that worked for me is I reached out to my health insurance provider, complained, and asked for help to get my deposit back which they gladly did. After working with my health insurance benefits specialist, provided them with documentation, and records of phone calls and emails (so keep a log) and staying on top of phone calls and emails, I finally got my check but it was $30 short of the $500 deposit I put down with no explanation of what the extra charge was for, even when I tried to get one. My request for an accounting of additional charges was also ignored. Dr. Blosser maybe a good GI but you have other choices you can go to. Dealing with this practice's business office is a real nightmare!

In response to Shae's comment below -- she was the person I was dealing with the entire time. Phone…read morecalls and email to her were useless. The "firing of the previous billing company" was already being cited months before my procedure, so that explanation doesn't hold up. Good luck to anyone willing to take a chance here. As I mentioned earlier, search for "$500 Advance Medical GI Reston" and read the reviews across different sites before making a decision. Previous Review: My experience with Advanced Medical GI in Reston was incredibly frustrating and careless from start to finish. On the day of my procedure, the check-in nurse put the wrong patient wristband on me without even asking my name. That level of negligence should have been a warning sign, but unfortunately, it only got worse. I was scheduled for a preventative procedure, and after completing the full prep the day before, I was told that morning I had to pay a $500 deposit up front. At that point, I had no choice but to go through with it. That kind of last-minute surprise billing is unacceptable and unethical. Later, I received a separate invoice for $1,875, even though my insurance confirmed the payment had already been made to AMGI. My insurance provider reached out four times to confirm the payment and received no response. I also submitted an Explanation of Benefits (EOB) showing the amount was approved and paid. Good luck trying to reach the billing department. On top of that, they held my $500 deposit for months without any explanation or updates. I had to follow up multiple times and was met with silence or vague, unhelpful replies claiming they are still waiting for insurance to pay them even though I was told multiple times by my insurance company that it's been paid. This office is disorganized, unprofessional, and shows a troubling lack of accountability. If you google "$500 Advance Medical GI Reston," you'll see this isn't just my experience -- there are plenty of other patients saying the same thing. Save yourself the stress. Find a provider who values your time, health, and trust.

Dr. Merkin was absolutely wonderful, patient, kind, understanding and thorough. He took the time…read moreto listen and address my elderly mothers needs.

eee56 Went to GANV (Gastroenterologists of Northern…read moreVirginia) recently and was very pleased with the staff and, especially with Dr. Mirkin. He took time to hear my concerns and answered all my questions. He was very knowledgeable and did not rush my appointment. I felt very confident when I left the office, having a reasonable plan to address my problem. I would definitely recommend Dr. Mirkin to anyone.

Dr Hegab is extremely caring & wonderful Doctor! I wish there were more Doctors like him!…read more I know we are in good hands!

I have been a patient at GANV for several years, and have been extremely satisfied! I have been…read moreamazed at the number of extremely competent physicians at one office! My hyscian is Dr. Ahmed Hegab, who has been my physician since I joined GANV! Dr. Hegab is a very caring individual, who makes sure that you understand the importance of his recommendations! Ganv, will not order any tests or procedure that is not beneficial to your medical care! I highly recommend GANV!

I haven't use their service yet, this review is for the appointment system, this system put me…read morethough in hell for weeks because of looping back and forth no answer no help not friendly use! automatic message said ( new patient make appointment online) I went to the website ( no appointment available please call 703-698-8960) call that phone number (No one ) ever answer,hold for 15 minutes only get automatic system asking caller left information and call back number and I did, finally they call me back 4 hours later asked me what reason for calling, I told her I need an appointment for my husband, he is new patient never done screen check before, question is do I need to make appointment for office visit first or he can go ahead get a procedure appointment? She said she will transfer me to appointment line, ( why she can't gives me a simple answer?) I got transfer to main calling system, go through whole waiting thing again, get answers by automatic system again, left my information / call back number again, few hours later someone call me back but hanging up right away!!! I had to call again, looping everything again and again... Come on just a simple question! this non sense none helping System not user friendly, no wonder your business rating this low!!

This practice has recently been bought out from what I have heard and boy have they gone down hill…read more As you can see by the picture I included, prior to the following experience, I gave them a 5 star review. I had a virtual appointment on Friday afternoon. They were running 30 minutes behind, which I don't ever mind if a provider gives me the time I need. They did do that. The PA was supposed to call in medication and an order to Fairfax Radiology. Well I call the pharmacy to see if it was ready and they never received the prescription. I then call Fairfax Radiology to set up an appointment and they have no order. Of course all of this on a Friday afternoon before the weekend. I didn't want to page a dr over the weekend even though I didn't feel well, so I sent them a message through their portal system. The lady who responded said they sent them on Friday. That may or may not be true, I don't know, but there was an issue somehow because two independent facilities told me they hadn't received them. I then call to get a f/u scheduled this morning. The receptionist could not figure out how to book an appointment for the provider I had seen. I was on the phone with her for 15 minutes with her trying to figure it out. After 15 minutes of trying she then tells me she has to put me on hold while she can figure it out. After waiting 10 more minutes and her not returning, I finally hung up. It shouldn't be this difficult to schedule an appointment. I then call back to try and talk to someone else and get an appointment scheduled and they ask me to leave a message, that they'll call me back. I haven't heard from them yet. It shouldn't be this hard to get an appointment scheduled and medication/orders sent. Especially when you don't feel well. You can look at my reviews. I generally don't like to give poor ones, and have previously been very happy with this practice. In my experience their providers are very knowledgeable, empathetic, and accurate in their diagnosis. The lady I saw Friday was no exception to that. It is the way the office runs that seems to be the issue. My recent experience with them is the way the office is run has changed and they're difficult to deal with. My hope is they can rectify this because if not, I will be looking for another practice.

Really will miss Dr Lafsky - have been thru 3 colonoscopies with him and he is by far the most…read morecompetent MD in NOVA. Sadly, he is retiring next year but his staff will certainly carry on . I recommend every one of age get this procedure done - the care from this office is magnificent and professional. All the best Doc.

Lafsky is fine, but not worth dealing with the reception staff, specifically Sam and Nancy. I have…read morezero shame calling them out after how I have been treated. I've been a patient for YEARS and only managed to see Dr. Lafsky in office ONCE due to repeated scheduling errors on their end. The final straw was after being denied a scheduled appt. With Dr. Lafsky by Nancy the office manager. All bc I missed an appointment while I was in the hospital with SEPSIS. Instead of telling the doctor I was there she sat me and my MOTHER down for 45min to lecture us about missing appointments. I even called from my potential deathbed to cancel and i saw Dr. Lafsky while in hospital!! Later that weekend, I retroactively received an invite from the receptionist Sam to an entirely different appointment the previous month that I did not make nor was I ever informed of. Clearly trying to clean up a screw up. So, after trying to schedule an over due Endo and colonoscopy for 3 years with this office, I finally gave up and found a new GI. I came in as a new patient, had my first appointment, and both procedures scheduled and performed in less than 2 weeks. If you are having issues with this office, it's them not you, just run. P.s. shout-out to Reston Gastro Health! It's a 2hr round-trip, but probably just gained me years of life back.