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Nader H Balba , MD

5.0 (3 reviews)
Closed • 8:00 am - 4:30 pm
Updated 3 weeks ago

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Gastro Health - Board Certified Gastroenterologists  Gastro Health  Virginia Division  MyGANV.com

Gastro Health

2.5(42 reviews)
7.9 mi

I haven't use their service yet, this review is for the appointment system, this system put me…read morethough in hell for weeks because of looping back and forth no answer no help not friendly use! automatic message said ( new patient make appointment online) I went to the website ( no appointment available please call 703-698-8960) call that phone number (No one ) ever answer,hold for 15 minutes only get automatic system asking caller left information and call back number and I did, finally they call me back 4 hours later asked me what reason for calling, I told her I need an appointment for my husband, he is new patient never done screen check before, question is do I need to make appointment for office visit first or he can go ahead get a procedure appointment? She said she will transfer me to appointment line, ( why she can't gives me a simple answer?) I got transfer to main calling system, go through whole waiting thing again, get answers by automatic system again, left my information / call back number again, few hours later someone call me back but hanging up right away!!! I had to call again, looping everything again and again... Come on just a simple question! this non sense none helping System not user friendly, no wonder your business rating this low!!

This practice has recently been bought out from what I have heard and boy have they gone down hill…read more As you can see by the picture I included, prior to the following experience, I gave them a 5 star review. I had a virtual appointment on Friday afternoon. They were running 30 minutes behind, which I don't ever mind if a provider gives me the time I need. They did do that. The PA was supposed to call in medication and an order to Fairfax Radiology. Well I call the pharmacy to see if it was ready and they never received the prescription. I then call Fairfax Radiology to set up an appointment and they have no order. Of course all of this on a Friday afternoon before the weekend. I didn't want to page a dr over the weekend even though I didn't feel well, so I sent them a message through their portal system. The lady who responded said they sent them on Friday. That may or may not be true, I don't know, but there was an issue somehow because two independent facilities told me they hadn't received them. I then call to get a f/u scheduled this morning. The receptionist could not figure out how to book an appointment for the provider I had seen. I was on the phone with her for 15 minutes with her trying to figure it out. After 15 minutes of trying she then tells me she has to put me on hold while she can figure it out. After waiting 10 more minutes and her not returning, I finally hung up. It shouldn't be this difficult to schedule an appointment. I then call back to try and talk to someone else and get an appointment scheduled and they ask me to leave a message, that they'll call me back. I haven't heard from them yet. It shouldn't be this hard to get an appointment scheduled and medication/orders sent. Especially when you don't feel well. You can look at my reviews. I generally don't like to give poor ones, and have previously been very happy with this practice. In my experience their providers are very knowledgeable, empathetic, and accurate in their diagnosis. The lady I saw Friday was no exception to that. It is the way the office runs that seems to be the issue. My recent experience with them is the way the office is run has changed and they're difficult to deal with. My hope is they can rectify this because if not, I will be looking for another practice.

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Gastro Health - GANV gals participate in the 2019 Womens Health & Wellness Conference visit my GANV.com to schedule a colon cancer screening today!

GANV gals participate in the 2019 Womens Health & Wellness Conference visit my GANV.com to schedule a colon cancer screening today!

Gastro Health - Dr. Banson

Dr. Banson

Gastro Health - Dr. Tekola is now accepting new patients. Call 703-698-8960 to schedule an appointment.

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Dr. Tekola is now accepting new patients. Call 703-698-8960 to schedule an appointment.

Nader H Balba , MD - gastroenterologist - Updated May 2026

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