I have been searching for a new Gastroenterologist for a few weeks when a friend of mind…read morerecommended Dr. Khan. I called Dr. Khan's office and was told that he was really booked. I took an appointment and waited my turn. The wait was well worth it. On my first appointment we went over my health history and my gastroenterology-related issues. Dr. Khan gave me an order to have an upper endoscopy performed which was completed on 12/09/2021. I am very happy with Dr. Khan and his bedside manner. I feel very fortunate to have become one of his patients.

Dr. Khan did an excellent job and was good at informing me of what to expect for my colonoscopy!read more

Excellent and thorough doc! Came highly recommended and Highly recommend!…read more Her team is thoughtful and caring.

After 20+ years seeing a gastroenterologist in another state, I was due for my two year checkup…read moreabout the time I relocated to MD. I researched my options and decided on Dr Halvorson. My initial office visit was great. Very thorough. Asked questions. And listened. My EGD was scheduled and it was a perfect experience. Everyone involved was very professional. The follow up appointment was again very thorough and professional.

Great staff and great doctor. Dr. Chand takes the time to thoroughly communicate with her patients…read more Seamless experience.

This place is an absolute disgrace. I've spent two full…read moremonths trying to get a basic colonoscopy appointment--and I still don't have one. I've gone through two separate primary care doctors just to get the referral--both were approved by my insurance. I've filled out piles of paperwork, completed their long online questionnaires, and submitted every document they asked for. Despite doing everything right, they still won't schedule the appointment. Every time I call to follow up (which I've had to do over and over), they come up with some new excuse to delay or deny my care. First, they said they needed to contact my pulmonologist. What if I didn't even have one? Then they demanded EKG results from the past six months--what if I've never had an EKG? Are they going to deny me care for that too? It's obvious they're inventing hoops for patients to jump through just to cover themselves. I've had major medical procedures in the past that never required this level of documentation or bureaucracy. What they're doing is not just frustrating--it's outright denial of care. I even got my insurance company on a three-way call with them to confirm everything was approved, and the insurance rep told them directly that I was cleared to proceed. They still refused to schedule the appointment. To top it all off, their call center is outsourced to the Philippines, staffed with people who barely speak English, are rude, untrained, and totally incompetent. There is zero follow-up, no accountability, and no one actually trying to help the patient. This is healthcare at its absolute worst. Avoid this office like the plague. If you value your time, your sanity, or your health--go somewhere else.

Their phone system is a nightmare. Getting to a human is near impossible and when you do they put…read moreyou on hold you never hear a voice again. The Doc's are excellent but the business practices and office competency leaves a lot to be desired.

It's impossible to get information, make or break an appointment, or talk to anyone who knows…read moreanything. Their automated AI phone system is worthless. When you finally get to the "operator," the only thing he can do is take a message. Then when the right person returns your call, you had better be waiting by the phone! Otherwise they leave you a message and you have to go through the whole ordeal all over again! As an example of how bad communication is within the office, I managed to reschedule my endoscopy and received email confirmation. Of the change. But the office then called to confirm my original appointment. The RN with whom I had my original consultation was worthless too. She could care less about me, didn't have the medical experience necessary to understand my medical concerns, and didn't try to understand them. The only reason I tried so hard to get an appointment there was to see Dr. Gill, because he had treated my brother. But I never got to see him, not even in prep for my procedure. I canceled the procedure after all of that. I decided that seeing a great doctor was not worth all of the aggravation, miscommunication, lack of communication, and the number inexperienced people required to get to him. Really too bad.

Terrible practice, no regard for their clients. They will do anything to get you in the door, then…read moretreat you disrespectfully. Sorry I ever learned about them.

Some of the reviews I am seeing here seem out of place in my honest opinion. Dr. Ma is a very…read moreintelligent and caring individual. Will she tell you the things you want to hear? No! Will she tell you the things you need to hear! Yes. Dr. Ma doesn't sugar coat your well being. She is a straight shooter and gives you the facts. No pandering! My family has a history of colon cancer. After visiting multiple doctors in my 30s, I was recommended to Dr. Ma from another MD. At that time, she was the only gastroenterologist that understood my situation, built a plan around my family history, and went above and beyond my care regiment. She takes her time to look at every aspect of your record, health history, and physical and mental well being. Dr. Ma may seem abrupt, but that is normal. She is all business, but if you take a moment, get to know her, she is very engaging. So much so that she will chat beyond your allotted appointment time. I have a great relationship with Dr. Ma. Even though we do not socialize, I would consider her a good family friend. She cares that much, you just have to open your eyes and mind to see it.

Dr. Bassin is a very professional, competent and personable surgeon and physician. His staff are…read moreextremely pleasant and capable too. I was very anxious about having a procedure but it turned out to be one of the best I have had. I was put at ease by everyone I encountered.

After seeing 3 different doctors and failing to help me, someone recommend Dr. Lawrence Bassin. He…read morehas been my gastroenterologist for over 2 years. He never rushes me, answers all my questions and makes sure he understands my concerns. He provides useful tips and resources so patients can be active participants in improving their health. He is compassionate and sympathetic to other conditions that do not relate to his practice. He is one of the few doctors that will follow up with a phone call after lab tests, something that most doctors no longer do. The reception area is clean, the staff is pleasant and organized. The wait is minimal.

Dr Hegab is extremely caring & wonderful Doctor! I wish there were more Doctors like him!…read more I know we are in good hands!

I have been a patient at GANV for several years, and have been extremely satisfied! I have been…read moreamazed at the number of extremely competent physicians at one office! My hyscian is Dr. Ahmed Hegab, who has been my physician since I joined GANV! Dr. Hegab is a very caring individual, who makes sure that you understand the importance of his recommendations! Ganv, will not order any tests or procedure that is not beneficial to your medical care! I highly recommend GANV!

Dr. Chand and the nurse practitioner are terrific. The office staff is not as good and had to call…read moreback multiple times because they either failed to note something I'd told them or they got the information wrong. And The Sterling office at least has run 45 minutes to an hour behind schedule every time I've been there.

Good luck trying to get anyone to answer the phone to be able to schedule a procedure here.read more

Very bad experience. She added too much procedures to my colonoscopy preventive screening test and…read morewon't withdraw(will charge me almost $1000). I called customer service and told them I only to do colonoscopy preventive screening test, but they refused me

Dr. Wolke is kind and empathetic. She took time to explain to me what she would be doing and why…read moresaid procedure was indicated. Instead of just telling me to do this or that, Dr. Wolke allowed me to make my own treatment plan and gave me options. I highly recommend Dr. Wolke.

I never understood what is the required $500 deposit for if you have health insurance coverage. I…read morepaid it anyway because I accepted the explanation that it was for incidental expenses and that I would get it back in 3 months. It took much longer than that and countless of phone messages, emails, and texts. One thing that really helpful was that I reached out to my health insurance provider for help. It was stressful! I did get my deposit but it was $30 less with no explanation of what the extra charge was for even when I tried to get one. Dr. Blosser is an excellent GI but I will not return to this practice nor would I recommend anyone to go to this practice because of the way it conducts its business. Dealing with this practice's business office is was a real nightmare!

On the day of my procedure, after completing the prep, the office collected a $500 deposit for…read morecosts that may not be covered by insurance. I was told it would be returned to my credit card after the insurance was submitted. It took seven phone calls and five months to get that money back. Ulitimately I had to go to the office to pick up a refund check. I do not recommend Dr. Blosser's office due to billing issues.