The worst practice I have ever had to deal with. Misleading…read moreinformation sent via e-mail. You may think that you have checked in, as you receive: "You're all Set" message at the end and then you find out after wasting your precious time that you still need to check in at the lobby. Doctors often will tell you lies or just tell you straight to your face that they will not send you to a specialist with excuses that do not make sense even if you request to do so due to a visible conditions. The whole institution feels like a bandage only - if you know what I mean. They just keep taking your money and you get nothing in return.

The nicest and most efficient staff at any healthcare facility I have ever been to. From the front…read moredesk to the assistants and doctors as well as pharmacists I was treated with kindness and respect. Doctor Chawla is my primary care physician and she was both thoughtful and thorough. Dr. Chawla gave me multiple options and recommendations and I couldn't be happier!

The South Riding office is absolutely amazing. From the moment you walk in, everyone is smiling,…read morewelcoming, and genuinely kind. The receptionist, staff, phlebotomist, and doctor are all fantastic--professional, friendly, and incredibly punctual. Appointments run on time, questions are answered promptly, and refills are always handled without delay. You can really tell the team cares about their patients and takes pride in what they do.

this practice is managed by a conglomerate private equity firm called previa health. do not go to…read moreany practice managed by previa health so be sure to ask before going to a doctor if they have a relationship with previa health. why? because previa health has been so trashed on yelp but being it is a big money private equity firm all the reviews on them are gone. so much for yelp! in my entire life a have never received such a giant medical bill totally illigitimate as i have excellent insurance. i only went there for a blood test. do not go here. why? the biggest and first indicator of how they falsify their bills and try to make money for big corporate is becaue first thing they ask you is for a credit card to keep on file. yes hairdressers might do this, busy restaurants might do this but never a reputable physicians office. they do it because they have endless disputes with every lovely patient that comes in. stay away. previa health is everywhere in northern va and elsewhere so be careful. on top of that my first time ever going to this doctor and to a previa health participant they had a mile long falsified health history on me that i requested twice for them to delete because it was not my info and where did they get it. by law they were required to delete at my request and they have not. it is absolutely bizarro land. they show i had mammograms with some doctor in fairfax plus they had listed the results for those mammograms - i always get my mammograms in new york city!!! doctors have to find another way to survive because private equity in healthcare is an absolute disgrace. i have no sympathy for them in the complicitness of promoting such a false narrative that private equity in healthcare equals better patient care. shame on every one of you! the above star is a negative star!!

This Ashburn walk in clinic has the worst customer service. They have really rude staff and a half-…read morebaked Nurse practitioner who has no people skills over there

HORRIBLE EXPERIENCE- walked in needing help with Asthma and inability to breathe.. the nurse…read morepractitioner was unable to see the physical distress I was in.. I walked out mid way through.. she never even listened to my breathing. She was going to prescribe a muscle relaxer for the pain caused by the fact that I was unable to breathe due to the distress I was in. I left went directly to an urgent care.. I had bronchitis and pneumonia in my left lung. The whole thing borders on malpractice.. a MUSCLE RELAXER !! She is inept and has NO business treating patients..

I asked for everyone's name as soon as I realized just how special this place seems to be...all…read morecourteous, great listeners, and thorough, professional service providers. Unfortunately I had to visit, but glad to have met such a fine group. Even stayed after shift ended (two of staff) in an effort to insure everything was just right. Thank you, and continue the great culture. Not only will it improve your following/client base but will also give more satisfaction from a good day's work. Thank you again. I appreciate you all. Brian Julie Justin Bashmitha Naska Beth Dr. Mehta and of course Jarell, the friendly security officer who keeps everyone safe.

This place has turned into a urgent care for individuals with colds back aches etc…read more referred to ER 12/22/2025. Arrived 1510. Checked in w billing 1530 1545. Vitals taken. Told to wait. lol. I was sent here because surgeon believe I have a blood clot. After having surgery 5 days prior. Leg is swollen to the point looking like Popeye's forearm. 2 hours later. Still waiting. Now. 1720. No organization. No color tagging white to blk based on alignment. 1725. They just took a patient for a chest xray that came in 30 min after me. Sorry I have to laugh. He is hacking going a chest X-ray. Unfortunately. Now it's BS I have to click 1 star - negative numbers for service prioritizing. DOES NOT EXIST HERE. 1730. Still nothing. Go elsewhere!!!!!

I was not sure how I would do a rating on Inova because a week ago my wife showed up early and was…read moretold no nurse or NP or anyone was going to be in until 1 pm and so we had to go to Vienna Urgent care where there was no issue. Today however after an hour wait for a walk-in I was seen and the nurse and Doug was efficient and courteous. I will rate it based on both visits and hope management can figure out what happened a week ago.

Quick in and out with a queue on the phone. Tests and results were fast. Knowledgeable doctor…read morewith good bedside manner. Easiest walk-in visit I have experienced.

I have been going to this practice for about 12 or more years. I am always able to get a last…read moreminute appointment and I like their facility. Parking is very easy at both locations but even better at Brambleton. I have never had to wait long in the waiting room nor in the examination room. If I had to say anything negative it would be that it is hard to see the main doctors. There are some that are very good such as Dr. Yang and Dr. Cohn but you need to plan out your time to see them. I've gotten lucky to have the physican assistant available for most of my appointments and she does a great job. I would definitely recommend Amy Oppelt.

The office staff and my nurse were beyond amazing. The experience with Dr. Natasha Simmons Wyllie…read morewas completely horrible. I have never been more unheard and not helped. As a patient here since 2009 please see the Ashburn office. This Dr only wanted to leave the room. I do not recommend.

Horrible company! Run, do not walk away from this company!!! Fortunately I o lay dealt with the…read moreoffice manager, but he was bad enough! He was rude and condescending and treated me in a verbally abusive manner! All because of poor communication between he and the physician! I attempted to tell him that I had been seeing one of the physicians for 5 years (1.5 since he had been doing telemed) and had always paid $60 for the visit after the office manager told me that it would be $79. He told me that it had never been $79, and I told him that I could prove it. Unbeknownst to me, the doctors was either working for two different companies or just scheduling with two different companies. Either way, I showed proof to the office manager who continued to belittle me and tell me that was not their company. It may not be, but that is the contact information that had been provided to me by the physician. Clearly horrible communication between the company and the physician, but that does not give the office manager the right to berate me! I have excellent health insurance but was paying out of pocket for the past year and a half because I liked the physician and respected his integrity. I was wrong. I highly recommend staying away from this company!

As a parent with a special needs child, going into a doctor is not always an option. Alyssa is…read moreamazing and super nice. Worth ever penny and will use her all the time :)

i came into Stone Springs Hospital for outpatient Hip Replacement Surgery. The outpatient check-in…read morewas great, courteous and efficient. the prep room process was great. the operating room staff and surgical process was outstanding, i was informed because of my blood levels that I would remain overnight for observation and s blood transfusion. I went to the recovery room after the surgery woke up in pain and the staff provided pain meds. Shortly ZI was brought up to my room. The day nurse started the process for my blood infusion. They did not do the same verification process that was done for earlier transfusions. The nurse did not stay in the room to check for any potential reaction. Layer she came in and said it was done snd disconnected it. At shift changeover an hour later, the night nurse noticed the blood bag was not completed. The night nurse confronted the day nurse about it. (in front of me) The night nurse decided to reconnect the blood to my IV. no alcohol swab was noticed bring used on the connections snd I was not sure if the blood bag had been hanging there for an hour if it was still OK. I was not consulted or asked. I clearly see the lack of effective communication between doctors, nurses, technicians, staff and the patients. There is a dry erase board in the room to ensure important info is passed and noted. NOT BEING USED. It is not kept up to date with progress, plans or goals. Even the doctors names are wrong. It appears that the patient is not included in the process and communication between the staff does not happen. No one has the complete picture of the planned care, for now or future. They need help with cross communication and statistical documenting patient progress. The care is good, but the patient has to be involved to make sure there is s complete picture. If you come here (Stone Springs Hospital) for services, you must stay engaged for your own good!!!

Saw Dr Layla's Shali . She was very good . Explained on details . Suggested a portable machine to…read morecarry she chose the machine home for us . I highly recommend her .

Nice big professional center that has different businesses including Medical offices, education,…read morearts, oral care etc. The building itself is kept very well, very clean and empty of clutter and unnecessary decoration. It is located in the back of the parking lot. There are doors for every business so it's a little confusing. But you have to go through the main entrance to get to each business.

I've been here for two separate treatments. The first was with their former Clinic Director and the…read moremost recent was with with Pathik Patel for a tennis elbow. I've had the best experience and results from both the therapists. Pathik is very knowledgeable and could identify the issue and a path for treatment course with the first session. I started to see progress with my 3rd and 4th sessions. His focussed massages and treatments really helped me. My wife had an issue with her shoulder and severe mobility issues with her right hand. This was during the first year of pandemic and she had several telephonic sessions with therapist Elizabeth D. While telephonic sessions had its limitations and my wife couldn't see much progress, Elizabeth suggested my wife to visit for an in-person session if she was comfortable. My wife did and started to see improvements immediately! We hope we wouldn't need another physiotherapy session but if we do, we will sure look to Jackson's clinic and schedule an apt with Pathik or Elizabeth. I am sure other therapists are good as well.

I am not able to speak of other Jackson Clinics, depending upon if they are independently owned…read moremight add a clue, but this location is definitely not a wise choice. The PT should first and foremost make the priority each and every client 100% during their appointment. This is not the case here which I can only assume our surgeon was unaware as this was his recommendation. There were a few red flags when we arrived for our first appointment which I chose to look past initially. The reception staff seemed disinterested, preoccupied and unwelcoming. As Therapy started for our daughter, a high level athlete, the therapist seemed very put out we wanted to be present during the first session but grudgingly cooperated. As it turns out it was a good decision as apparently the therapist missed the one thing the doctor insisted not to do on the paperwork presented to her, and halfway through began to attempt. During the next one hour appointment we did not oversee, but feedback was lukewarm from our daughter. What I could point out is that we also have a professional rehabilitation trainer who sent and tried to coordinate with the PT and received little response or interest. On the third appointment the PT spent the first half on our daughter, sent her to do expertises on her own, and took a second patient during our appointment time which I watched from the seating area. It seems, even though I was a new client, that standard procedure is to schedule as many clients as possible and double revenue at the detriment to all clients. PT is something that should require 100% of a therapists attention. To be splitting their time between clients unacceptable and morally wrong. I have always been a person who is find spending money no matter the cost to achieve a desired result but only if the value equals the cost. It makes no difference whether you are paying or insurance is covering the cost, in the end, one way or another you're paying. You may be losing valuable recovery time if not your hard earned money. This is one of those instances when sending a message to the business is best served by avoiding their establishment. There are far too many businesses who put the clients best interest first.