My observation below:…read more Pros - Friendly staff - Expert therapist - Well mannered therapist Cons - Cost for missing appointment. Still a five star but wonder if there is any other option than breaking our banks. :)

Beware if they tell you that appointment is at 2 PM, it is actually at 2:15 PM. No need to show up…read moreearly.

First impression when making my appointment was great. The receptionist was knowledgeable about my…read moreinsurance plan, copay, etc. she was very friendly and really tried hard to find appointments that would accommodate my limited availability and offered to put me on a wait list (without my asking about it.) I went for a few visits but wasn't seeing tremendous improvement. I called to discuss my concerns and really appreciated their honesty, that unless I could also do some back-strengthening exercises at home, coming in wouldn't do much for me. Unfortunately I just don't have an hour a day to dedicate to that right now, but when I do I plan to go back. Since someone else mentioned it, it's true that the staff seems to be a little...chatty, let's call it. I've witnessed them all talking about each other while in for treatment and was also privy to a somewhat explicit conversation at the front desk about her recent date (while trying to pay my copay and schedule an appointment, so it's not like I shouldn't have been there). That stuff doesn't bother me as long as I'm receiving good care, which I feel like I did, at least by my PT's. The only real criticism I could give, is that they needed to cancel a Saturday appointment I had with only 2 hours notice... and they only called my house phone, despite also having my cell phone on file. As we had been out all morning, I never got the message. When canceling same day appointments, they really should use all methods of contact available.

I hate to give reviews that are negative but I am 86 and want to be heard. First, the therapist…read moreknown as fire fingers worked in my neck where the problem was and each time there was a lot of pain during and after treatment . I suggested thst she ease up but seemed to believe in no pain no gain. Too old for that. Then I heard an elderly man who had immobility issues say that the faulty elevator did not come to the top floor and he has to struggle up a flight of stairs . No one offered to help him up those stairs although these young receptionists were walking around the facility. That coujd have been a lawsuit. Third there was an uncovered trash barrel in the center of the room into which employees were throwing used tissues. The clientele is elderly and thst was a health hazard. Also the technicians should have been more professionally dressed and more responsive to patients.i saw they had won Loudoun County's best. I would not have voted that way. I am going to pay them and sorry Im not going back.

Used to be the gold standard. Katie is still there and great; Brooke and Ashleigh are gone and…read morethat is a great loss. After 12 weeks of PT for a minor knee problem, there was ZERO improvement despite my doing the home exercise program. Switched to a personal trainer who has fully solved my problem. Absolutely cannot recommend.

I saw Dr. Brooke Johnson today for my 1st appointment and complete my evaluation for future…read moretreatment. First, walking into the office the receptionist was very friendly and helpful with filling out the additional paperwork they need that is not on their website. After completing that I waited a few minutes then Dr. Johnson took me back to an exam room where she asked me some additional questions about my initial accident and the issues I have had since then along with any information from my ortho that would be beneficial for treatment. From there she brought me out into the therapy room and did a few test for range of motion, did a nice shoulder massage, some exercises, then ice before concluding our appointment. She also gave me a print out of the exercises for me to do at home until my next appointment. Walking into my first PT appointment i was a little nervous seeing everyone out doing their treatments together since i tend to be a little on the shy side and have social anxiety however, Dr. Johnson kept talking to me and all the other PT's are talking with each other so it is easy to join in the conversation especially with the other patients whom were all friendly as well. This will be my home twice a week for the next 3 to 6 weeks depending if I need surgery or not then maybe a little while longer. I highly recommend not only Dr. Johnson but the other PT's at the Fairfax location as well. I did not see one with a bad attitude or seem like they are just there to collect a paycheck. SCHEDULE ASAP!

Dr. Santini is amazing. After struggling off and on for years with no real answers on whether it…read morewas back or leg etc. I had an mri and was saw Dr. Santini. She saw my mri and was flabbergasted that I had been living as long as I had been in the condition I was. Dr. Santini scheduled me for surgery within two weeks, had all my mrsa & COVID testing scheduled and we were good to go. I had my L5-S1 bi-lateral repair. I was scared not sure what expect afterwards. Yes, there is numbness but my nerves needs to heal. They had been crushed for years. Second day I was already walking a mile on the treadmill as prescribed. Dr. Santini has healing hands. You can trust going into her office she will do what needs to be done to heal you. Walk, walk walk they say and the spine and nerves will return. Thank you for giving me my life back Dr. Santini!

Dr. Santini is a skilled surgeon! I'm like a new person 4 weeks post neck surgery. Dr. Santini…read moreused a conservative approach for my treatment, trying to avoid surgery. Ultimately, my body told me it was time to have my C5-C6 fusion. After living with the pain and tightness for so long, I'm just amazed with the results. So very grateful for her care.

There is absolutely nothing bad to say about this place. From phone call all the way through my…read moreappointments has been nothing short but amazing. Lisa was not only welcoming and informative but also made the process so easy! Doctor Brandon wasn't only thorough with his consult and exam, but educated me and walked me through my adjustment. He has been extremely professional but also welcoming and warm each visit. Truthfully has helped my everyday pains. JT has been nothing short of a delight and I leave feeling so relaxed! His conversations and humor make me feel so at ease. I can't recommend this place enough. Not only has it made my pregnancy easier, it has helped my aches and pains that I didn't know could be helped from years of wear and tear. If you are looking for a sign to go - let this be it.

Oh My Goodness. No way was I going to be able to finsh my vacation. My back was jacked up after…read moreTraveling 12 hrs on a flight. I checked in and found this amazing, kind and attentive group. I literally could not walk after having hurt my back lifing a small piece of luggage. As a physician myself, I am very careful who I allow to work on me. They helped me get out of the car and worked on me until I could walk. I was able to to move and stand up after the care. I too was able to sleep. The staff was amazing, kind and very diligent with me. These angels all were a Godsend. Thank you doctor G. I love you guys.

I had my best life back after great success from a past surgery by Dr. Jazini in 2021, but was…read moretravelling recently and experienced significant back pain, possibly brought on by our initial - and uncomfortable - car ride to the airport. Called VSI, and was able to get an appointment that fit into our travels. In my case, the inflammation was addressed prior to the actual appointment, but Dr. Jazini and the entire VSI staff were caring, helpful, and efficient. The VSI facility is easy to get to - not to mention being incredibly modern and clean - and I'm again back to my best painfree and happy self!

Do not know how good their surgeons are but they seem to care very little for their patients or at…read moreleast my husband. He was sent for blood tests which he went for. No one called with results . I called to obtain results to take to a second opinion three weeks after blood tests were extant. They could not find the results. According to them no blood tests taken. I insisted. Put on hold for 20 minutes. Nope no results. Two seconds later. They found them. The results showed kidney damage and a severe infection. No one had even bothered to look at them. Guess where we will never return to. Shame on all of them.

If you need any hand therapy services, come here for sure! Dana is so helpful and knowledgeable and…read morereally strives for patient comfort. Chanel and Sarah are also so friendly and all the therapists are on the same page. Some patients are experiencing pain outside their injuries and you can tell that they forget all about it when they're in their therapy session. The center is always so clean and bright. The exercises really make a difference and the time dedicated to each patient is always beneficial and genuine. Great people here and wonderful services! Definitely recommend coming here for your hand therapy needs. Also, Chris or Denise will answer your call with the intention to get you where you need to be. Always a pleasure talking to these ladies and being in this center!

Knowledgeable professionals, Friendly and caring for their…read moreclients. So glad I found them on Yelp...five stars!

A few months ago, I wrote a pretty detailed review on social media . Since then, I have had over 12…read more-14 questions from both sites from potential/current rehab clients of LSTC, the most recent a week ago. Given its been some time since my past review thought I would update but be briefer geared to questions I have received. In my last review I noted the advantage LSTC has combining the Therapists with Trainers so you are never left on your own as with most other PT Centers. This is the single best advantage over its competitors BUT it relies on the quality of staff. I was fortunate with having a very good Therapist who eventually left but was fortunate, having seen many other therapists work on others, to request Angie Austin step in when Leigh left mid-Therapy and she not only picked up working on my plantar fasciitis (and then right shoulder) but also worked with my orthopedist to help fit my orthotics. She helped me recover with rigorous exercises (she has eyes behind her because when I am doing something wrong with the trainers, she comes across to correct my technique) and after a PRP procedure on my right shoulder and a very thorough evaluation by Sydney Kosik (which was concurred by my by Doctor) started working with me. After an absence due to travel, I returned and in Angie's absence, started back with Sydney. I'm hoping to split my time with both of them as they are really good in spending effort and time working on muscle groups that need strengthened and each have slightly different techniques that I can use to build back strength. So, in response to questions on any flags to be aware of, here are a few: Assuming you are there for a few weeks, lock on a therapist who you feel is making the effort to help you (i.e., manual therapy). And have a back-up because the good ones seem to leave. If Angie and/or Sydney leave, I will revert back to anyone of several other therapists I know and respect (and use as with my back issues). Angie was nice enough to ensure I had the right bands to use at home and Sydney ensured I had a refresher after being away for some time. LSTC has decent pandemic procedures. However, no temperature checks as with others. And at times they are a bit lax with the 6-foot rule placing folks too near each other. I now wear 2 masks just to be careful. They do wipe down all equipment. Most all equipment available except no Electrotherapy Equipment/dry needling which can be quite helpful. Its one reason my wife left and if it were my back, I would not be there (now with my 6 year + therapist who uses both) Not much flexibility when you run out of visits. Other Centers allow you to self-pay what your Insurance pays. Here its more expensive so not worth paying as I was willing to do. However, its really convenient if you live in the area, front office staff including claims very pleasant to deal with, approvals easy to obtain (a huge plus); trainers are helpful to work with (they do seem short-staffed) and appointments easy to schedule (assuming you don't mind who are with...in my case I have to plan). Hopefully I have provided a useful update by responding to several questions received. Feel free to reach out with any additional feedback.

Loudoun Sports Therapy Center says "We Listen, We Care, We get results." I would say they fall…read moreshort. My doctor's order said twice a week, they continually pushed for three sessions per week, I said back to back sessions were not helpful & painful, they did not listen nor care. The result I am at another therapy center.