BLUF: The feel of this place seems best matched with athletic training & injury recovery more than…read morea clinical rehab setting. You'll probably be working with PTAs rather than DPTs or MPTs yet paying the very high rates set for licensed PTs. So, this is a model made for the benefit of the owners and not clients or patients. It may be efficient for the owners but not cost-efficient or as effective for patrons. For a fairly new facility, equipment already looks really worn & so do the treatment rooms. Highly professional environment is not how I'd describe it. Evaluation wasn't as comprehensive as I'd hoped. They charge for absolutely everything they can to increase your bill so they can charge insurance. And the rates are so high! What the insurance company doesn't pay will leave patrons with a pretty hefty bill. On top of that, never received an actual write-up of the evaluation and never could get a formal home program no matter how many times it was requested. What the heck?!? That felt like they just wanted to keep a person coming back and not practice outside of therapy to improve more quickly. That seems to go against getting off the caseload as quickly as possible for significant improvement and instead encouraging more frequent in-house sessions so you can be billed massively for each one. Kinda counter to any type of ethical therapy practice of any kind. They're not cheap. I'm happy to pay for consistent high quality services if one gets what they pay for. Can't say that's what I got here with any certainty. If one is working only with PTAs, then charges should reflect that lower level of expertise & training. If one is working directly with a licensed PT, charges should appropriately reflect that level of expertise. Length of sessions always fluctuated (always in the direction of shorter sessions) yet billing remained the same for each visit & in some cases charges tacked on for procedures not rendered. That's an example of their inconsistency. Worth the drive? Ummm...So, if you choose Chiron, manage your expectations. For elite athletes (elite as in you can afford the high rates) looking to recover & get your mojo back, then this may be the place for you. Definitely felt like money was a huge incentive here. For patients needing quality & compassionate clinical PT care, I'd suggest finding a practitioner and setting more geared toward providing that type of expertise & level of care.

I absolutely love love love this place! I moved to VA 10 years ago and unfortunately had a horrible…read moreslip and fall at my job. My niece had the pleasure of being a patient at Chiron and I didn't have to second guess on where I was going for treatment. Every PT, front desk rep, and office member at Chiron is professional, knowledgeable, and absolutely amazing! Since my first time there and every time I've had to have physical therapy I always make sure Chiron is in network, because I'm NOT GOING ANYWHERE ELSE!!! They're not just where I go for treatment, they're family!

NSMI has two locations, and this review is for their South Riding location. My childand I have…read moreboth used NSMI for physical therapy. The insurance coordinator, front desk staff, and PTs and PTAs are absolutely wonderful. My child has also utilized the facility for their sports performance program to build stabilizing muscles and bulk muscle safely so that he will reduce his chances for injury as he grows. The facility inside is gorgeous and everything still looks new. The PTs keep everything clean, even wiping it down once more before you use it. We have also used 2 other PT organizations in the area and like 1 of the 2. However, NSMI does sponsor Loudoun Soccer and we were seeking sports-specific rehabilitation for soccer and kicking in football.

My son is a patient at NSMI and has received fantastic healthcare from everyone at NSMI for his…read morefractured growth plate. As a young baseball player, they treated him with care and understanding and have built up his confidence during his recovery. AJ has been providing him sports training and physical therapy that has done wonders for my son, and we could not be more pleased with how it is going.

Encomass exceeded our expectation in every way. My sister felt genuinely cared for by PT, OT and…read morenursing team. But what really stood out was the case manager Thu , she communicated with us so thoughtfully and kept us in the loop. Thank you to this wonderful team.

Horrible... They assessed my mother, approved her and…read moreaccepted her. Charged her insurance. Transported her to the facility and less than 12 hours sent her back to the hospital they picked her up from without consulting me her POA. I would never ever recommend this facility to my worst enemy.

There is absolutely nothing bad to say about this place. From phone call all the way through my…read moreappointments has been nothing short but amazing. Lisa was not only welcoming and informative but also made the process so easy! Doctor Brandon wasn't only thorough with his consult and exam, but educated me and walked me through my adjustment. He has been extremely professional but also welcoming and warm each visit. Truthfully has helped my everyday pains. JT has been nothing short of a delight and I leave feeling so relaxed! His conversations and humor make me feel so at ease. I can't recommend this place enough. Not only has it made my pregnancy easier, it has helped my aches and pains that I didn't know could be helped from years of wear and tear. If you are looking for a sign to go - let this be it.

Oh My Goodness. No way was I going to be able to finsh my vacation. My back was jacked up after…read moreTraveling 12 hrs on a flight. I checked in and found this amazing, kind and attentive group. I literally could not walk after having hurt my back lifing a small piece of luggage. As a physician myself, I am very careful who I allow to work on me. They helped me get out of the car and worked on me until I could walk. I was able to to move and stand up after the care. I too was able to sleep. The staff was amazing, kind and very diligent with me. These angels all were a Godsend. Thank you doctor G. I love you guys.

I visited this physical therapy clinic after being referred by my podiatrist on the New Year's Eve,…read moreand my experience was extremely disappointing and unsafe. As part of my treatment, I received dry needling. While the physical therapist didn't even bother to tell his name or walk me through the process, he was quick to make me sign a piece of paper so they could charge me money for dry needling. Not only did they immediately charge an additional $55 for the dry needling--on top of the regular visit fee and my co‑pay--but the lack of sanitation and customer service was alarming. Shortly after the appointment, I developed a serious bacterial infection directly at the treatment site. This resulted in two emergency room visits at Reston Hospital, lots of tests (lab, ultrasound, x-ray, CT scan) and I was told I was at risk of losing my limb. No patient should ever have to go through something like this. The clinic's poor cleanliness, unsanitary practices, and unclean treatment tables are unacceptable. I'm sharing my experience so others are aware and can make informed decisions about their care. What happened to me was frightening, preventable, and should never occur in a healthcare setting. I am sharing this so everyone can be aware of the lack of carelessness and cleanliness of this clinic.

This is my 2nd round of physical therapy here at JC. Last year I worked with Collin primarily and…read moreOlga, Cara & Jenny. They helped me get back to a regular life with no pain! Then I was rear ended again this year and I'm back. Meena is a great listener and focused on working out the kinks in my neck, lower back, periformis and glutes! It's uncomfortable but necessary. I've had 2 appointments this week and can see a difference. The front office staff Ruth and Sam are excellent! Very patient with intake and explains everything thoroughly! Looking for to pushing thru this month's PT sessions so I can be pain free again! Conveniently located off of Route 50 next to the Gum Springs library!

Over the past four years I have had recurring knee problems as part of old age and being rather…read moreportly. My knee surgeon recommended Duncan and his team in Aldie. Their location is convenient and the team is super nice. The patients are really neat, too. As an avid skier I met another skier rehabbing and he was able to provide some information on knee/ankle friendly slopes in Montana. Rachel has been absolutely fantastic to work with over the years, twice post-surgical and once pre-surgical. She encourages me to exercise and improve, showing small tricks to squeak out the last little bit of flexibility. Every degree of movement gets me closer to "normal" and it does take hard work to get there. Also, I don't know much about my musculoskeletal systems and she is happy to answer questions. Like all PT locations they are busy in the AM and may have multiple patients and balance the session between exercise, PT manual manipulation, and stim therapy. I believe all their therapists have their Doctorate in Physical Therapy. While recovery is painful, she finishes off with ice and stim which really helps with the post-PT pain since I try to avoid pain medications. There have been 1 or 2 times that I declined because of work or a meeting but can say that the ice coupled with the stim really makes a difference. My previous PT at Inova and at Herndon Family Medicine did not couple the ice with the stim.

I am very pleased with Excel. They identify as a group of PT people who actually own and run the…read moreplace! I found them to be highly professional without being pretentious. The place is new, and they use all the right COVID best practices too. Special shout out to Dr. Rachel Herman who has really helped me. The app they utilize is very cool as well as I can work from home and share feedback w Rachel and the team. Nice group of people here!

I have been getting massage all my adult life and I just got the BEST massage ever!!!!!! Michael S…read more is incredible. His massage therapy is on another level!!!! It is a massage plus physical therapy in one. I have chronic pain and discomfort around my shoulders and around my shoulder blades for several years. I gotten massage and physical therapy past few years. Michael was SUPERB in working on my problematic areas. I couldn't believe it. Michael is also very knowledgeable and very professional. I felt totally comfortable during the therapy. I felt healed. I strongly, strongly, strongly recommend Michael to anyone. He is incredible beyond words. Go see Michael!!! You will sooooo thankful!!!!

"I am writing this to express my deep disappointment with the lack of professional empathy at this…read moreestablishment. As a freshly postpartum mother, I am at a stage where kindness and flexibility are essential, yet I was treated with total coldness. After the owner previously rescheduled on me when it suited her, I encountered a genuine emergency and was immediately 'kicked to the curb' with a $170 cancellation fee. Even after paying that fee, my attempt to move forward and rebook was met with short, dismissive responses. When I reached out to find a slot, I was told 'I must be booked,' and when I shared that I'd have to take my business elsewhere, the response was a curt 'No worries!' It is baffling that a business owner would choose a one-time fee over a loyal, high-value client relationship (I was prepared to spend over $1,700 annually). To treat a new mother this way is not just poor business--it's unkind. I will be taking my business to a provider who values their clients' well-being as much as their bottom line."

I think the office, doctors and practitioners are wonderful…read more Both at this office and the Sterling office. The problem is if you need durable medical equipment, they will only produce the equipment in house. This means my insurance, a major medical insurance, would not pay for my orthotics. It's unnecessary to ding patients with added expense and no reason not to use an insurance contracted vendor.

I came here for an issue with my knee. When I called the doctors office, I spoke with an extremely…read morenice receptionist. They were able to fit me in for an appointment the same day, which was so nice because getting an appointment these days at most places are booked a month out. They received my referral from my doctor's office via fax and had access to my x ray scans from my emergency visit to the ER as well. My appointment was with Dr. Goodwin. When I arrived, the receptionist immediately acknowledged me and started having me fill out paperwork for my first time visit. Shortly after, I was taken back by a nice nurse. I was able to speak with Dr. Goodwin and he was so nice, professional, and really listened to my concerns. After my appointment I was advised to receive physical therapy. I sat down with a physical therapist who took the time to book me some appointments and really work with fitting me in given my strict work schedule. It was so refreshing to not feel rushed or blown off because the dates they had available and the hours I worked were opposite. The physical therapist was able to work around my schedule and get me a few starting sessions on file. Overall my first impression of this office was nothing but positive from beginning to end. The staff are welcoming, accommodating, and make you feel comfortable. The facility is clean, inviting, and upmost welcoming. I have my first physical therapy appointment next week and am looking forward to coming back here. Side note: with my insurance, most places that accept my insurance have physical therapists who do not accept my insurance (or if they do it's only 1 therapist who has no openings). Here, if they accept your insurance to see the Doctor, then they accept that same insurance for any physical therapist you see. That was a huge plus for me.