Looks fun and a great concept, but here's where it fell short:
You have to book your spot online, and the processing fee for four people ended up almost costing as much as the pass itself. Anyone who understands e-commerce understands fees, but take the dollar for the processing fee, and quit profiting off people in that area. $8 processing? Incredibly transparent. Second, and probably the most important is the staff. The lady at the window was incredibly unfriendly. Then there's the ice. I'm no expert, but the surface was incredibly difficult to skate on. I don't expect them to pull out a Zamboni, but there's zero maintenance on the ice. If it wasn't chopped up, then you're dealing with the puddled area in the center. This is probably due to the last issue. That would be how overcrowded it is. If they requiring you to book ahead, then why not have a reasonable limit. It's not like you are missing out on making money with the eight dollar processing fee. Overall bad experience and would recommend driving an extra 25 minutes to the Olympic oval, or Galvin Plaza. read more