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J&R Heating and Cooling

J&R Heating and Cooling

(37 reviews)

Best HVAC experience we've had in 30 years…read more Our upstairs unit stopped cooling and we called another local HVAC company out to look at it. Took their tech just 10 minutes to tell us we were low on freon due to a bad coil and we were looking at $3500 to replace. Guy never used a leak detector he just knew the leak was in the coil. I wanted a 2nd opinion before spending that kind of money so I called J&R based on their 5 star Yelp rating and the things people were saying in their reviews. Joe showed up, immediately took the unit apart, and spent over an hour using a leak detector to try to locate the coolant leak. Couldn't find a leak. He ended up leaving the system pressurized with nitrogen over a weekend only to come back on Monday and find no pressure loss. No leak - no bad coil. The issue was the other guys (who've serviced our units for 2 yrs) had left the valve caps loose on the exterior unit. Joe's diligence and honesty saved us a lot of money and earned him a customer for life. Its really rare nowadays to find someone with this kind of ethics. Joe's a likeable guy, explains what he's doing and why, and isn't out there trying to run up the tab on the repair. You sometimes hear companies saying they'll treat you like family. Joe never said that and its not on their website or their marketing material but that's definitely how I felt I was treated - like family.

Jack Heating and Cooling replaced the HVAC system at my rental property, and I was very pleased…read morewith them. I am an out-of-state owner, so I depend on finding someone I can trust to do the job well without me being there. Jack did. His price was excellent -- considerably lower than another quote I received -- because he is a wholesaler / manufacturer's representative. He got onto the job right away, the workmanship was excellent, and everything was fixed. On price, speed, and quality of work, I have no complaint at all, and I would call him again. The only reason this is not five stars is communication around payment: a little extra work was added without discussing the charge first, he was anxious to be paid in full by Zelle as soon as he finished and followed up several times while I was still checking with my tenant, and the warranty took a few days to arrive, though it did come. Small, easily fixed points -- with a little advance notice, I could recommend him without reservation.

Bob's Heating and Air - Former Lennox Factory Training Expert Bob Roy

Bob's Heating and Air

(44 reviews)

We purchased our home in Dec 1984. 15 years ago we replaced our complete Heat and Air system…read moreselecting one of the Huge commercial contractors advertising in the greater Atlanta area. We paid right at $10,000 for the system. A lot more in today's dollars. We constantly fought that system. They came out and re engineered the unit twice trying to solve our issues of hot in the summer freezing in the winter. We couldn't balance the house. Finally this year we'd had enough. I found Bob's Heating and Air on line, read Bob's outline of his experience in the business and his reviews. Called for an appointment. Bob was very responsive. We met the next day. I explained our issues and history of disappointments. He asked to walk the entire house to review the system. After a through inspection we met in the family room Bob looked at me and said "Your house isn't breathing" I told him that's what I've been telling the other company for 15 years. Air was not getting back to the Furnace/AC to circulate. Bob went into the basement with his crew. They walked the system, pointed at the ceiling and asked which room was up there. "The Living Room". We went back up into the Living Room to a corner by the hallway behind a 1/3 wall shelf unit. He said I need to cut a 15" hole in your floor right here. My wife of 55 years was a little nervous about having a hole in her hardwood floor. Bob assured us with his decorative sturdy grate we'll never notice it. We haven't, looks like it's always been there. Bob's Heating and Air gutted our system and replaced with their Lennox International system #A96US2V. A total make over. Considerable less than we paid 15 years prior. Our average gas bill during winter months has been $180.00. This last bill, which was our coldest month this year, was $77,00. I had to call Bob and tell him. We've had a house guest every Christmas for 5 years from NC. She always froze sleeping in the upstairs bedroom. She came down from her first night and asked what we'd done with the house she was very comfortable. The entire house is balanced in all rooms. Our home is 50 years old. It's had "That old house smell" for many years. Bob suggested we look into a REME-HALO unit by RGF. An Air Purification System. Two weeks ago Bob installed the Ultra Violet system. In three days of normal usage our home smells fresh as new 24/7. Another big thank you to Bob for his expertise. --- There's more. I've noticed a low base harmonic hum. I called Bob and asked if he'd come out and look over the system to see if could be the AC. He inspected everything felt it was not in his system and asked to see the Circuit panel. Down in the garage into a store room we went. I opened the panel. He took one look and said we have a major problem. Turns out the original builder installed a Federal Pacific Electric Circuit Panel known in the industry as "The Fire Box" Bob said we needed to change out the panel as soon as possible. I asked for a recommendation for an Electrician. He suggested a company he's worked with for 15 years. I called, they were out within 48 hours. I researched the FPE company and their losses. On average 2,700 home fires a year directly related to FPE panels. We are having the panel removed Feb. 20th next Wednesday. I'm retired from a Sales and Marketing senior management carrier over 50 years. I know how to judge people. I count Bob as one of the finest most knowledgeable people of his products and industry I've had the pleasure of meeting. He takes the time to fully explain his product and reasoning behind his decisions. He didn't go cookie cutter he designed my system to alleviate my issues of over 15 years of total frustration and wasted energy. I highly recommend Bob's Heating and Air Conditioning. I count my blessings having found the company and Bob Roy.

Bob's is the only company I will ever call again. Josh McKnight came out on the same day we called…read moreand within 30 minutes he had my heat back up and running and for a really fair cost. I have complete confidence in them and I am so grateful for their promptness and professionalism.

The HVAC Medic - hvac - Updated October 2026

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