I highly recommend this company my heat went out and they were prompt and so pleasant. From the…read morewonderful wonderful lady I spoke to on the phone to the service agent that came 2xs to resolve my issues. As a single woman when you find a trusted service provider you hold them tight. I am shamed I hadn't wrote this review sooner. I bought the maintenance package and the value of it has paid for itself. Great!

As a recommendation from my neighbor I called Wall H&A in Lawrenceville to check out my upstairs…read moreHeat Pump. The technician came promptly for a twenty minute visit. He immediately told me I needed a new capacitor. He did not check the freon, etc. A new capacitor was installed and the Heat Pump seemed to be back to normal. I was charged $340.95 for the twenty minute visit ($296.00 for the part and $44.95 for "diagnostic). After he left I bought online an exact capacitor, same part number, guaranteed and delivered for $19.00 !!!!!!!!!!!!!!! This is highway robbery. Be aware there are more reputable companies that will do the work for a fair price. I am a senior disabled veteran.

If you need HVAC and heating services, I'd highly recommend reaching out to The Comfort Guardian…read more Mayel assisted my family with a new unit after a flood. He was knowledgeable, kind, patient, and offered the best price. Give them a call!

These guys, and this company are AMAZING!! If II could give them 10 stars, I would. They are really…read morenice, super professional, they work extremely hard, are incredibly diligent in the face of adversity, follow through with their promises, and are very, very clean. We have not had the best of luck with contractors these days, but this company has restored my faith. They went above and beyond what they promised...with a smile. They were creative in solving problems. They were sensitive to our privacy and space, they cleaned up every day (really well). They addresses other HVAC issues that were not theirs, and even helped a neighbor while they were here (at 9:30pm!!). I can't say enough good things about these guys in this company. If you have any AC needs at all, trust me, call these guys.I would HIGHLY recommend them. Simply awesome!!

At 5pm I realized that our furnace was not running, and the thermostat did not have power. In a bit…read moreof a panic - it's going to be cold tonight - I called RK. He said he could come out in a couple hours, but then offered to try to help me over the phone. He walked me through the steps to trouble-shoot the issue, and I found that I had accidentally turned off the power when I changed the filter (huge guy, tiny space). To me, that is a class act, and someone I can trust. We have always used one of the big companies in town, but now we will call RK for all of our HVAC needs. Thanks so much y'all!

Have used RK on two separate occasions. Both times, the service was prompt and friendly. Also, love…read morethat we are supporting a local business!!

Prompt and thorough inspection of our furnace before the cold set in. Good communication about…read morearrival times, and plans for service once they arrived. We plan to cal them again for inspection of our AC system in the spring.

These guys are great! I needed a couple AC units replaced and they quoted me quality units at a…read morefair price. I asked about upgrading to a more efficient unit as well and they didn't try to push me into a more expensive system like other companies would have. If you are looking for high quality craftsmanship, knowledgeable people, and a very reasonable price, give them a call!

Very knowledgable people that don't rip you off!! I had just moved into a new home at the beginning…read moreof summer and my hvac was leaking condensation in my attic. I initially called the hvac company that had inspected these ( big name) and they quoted me some 2k to add extra insulation. I wanted a second opinion so a friend recommended J& cooling. On the first visit they were able to correctly diagnose the issue, it was simple, the drain was clogged. They needed a few visits to fix the issue, and their schedule was a bit hectic, but they made it happen. On the last appt they showed up perfectly on time with a bigger crew, so i think they've added more staff which is great news. I paid a small fraction of the initial quote, and my units have been running great since. Will use them again and again and again. Thank you for your fair prices and expertise!!

THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

Robbie & Steve's Team (Dylan, Bonnie & Lou) is amazing, really honest and will not overcharge you…read morenot change anything unless really needed. Dylan was the best and got my AC running better than ever before.

They have replaced 2 of my furnaces. Recently I called them about a repair. The technician came and…read morereplaced the control board. They charged me for labor and service call fee although on their invoice it clearly says " If it is for a second opinion or diagnosis only we will gladly waive the service call fee" I called them twice regarding this but they refuse to waive something that they promised. I won't be using them again.

I have used Cool Masters for many repairs and projects. They installed my new HVAC system, flushed…read moremy water heater, and installed new drain plugs in my bathroom tub and vanity. I have always been very happy with their professionalism, and most importantly, their pricing. I've always felt I got excellent work for a fair price. I've never had to have anyone else come out to fix anything they did either! I highly recommend Cool Masters.

The two guys who came out where nice and respectful. However, they gave me an 8a-12p window. They…read morecalled to say they would be "a little after 12" and arrived at 1, leaving me waiting for 5 hours. I used them a month before that and he was similarly 2 hours past the time window they gave. But the biggest problem is that they are ridiculously expensive, and I mean ridiculous. They charged me $595 to replace the drain tube on my dishwasher. They said the high price was because of "labor," but we are talking about a hose going out from the machine and into the drain. Wrap your mind around that. I could have bought a whole new dishwasher at that price. Use them if money (or your time) is no object to you. I won't use them ever again.

I recently had preventive maintenance done on my HVAC system by Indoor Experts Heating and Air…read moreConditioning, and I'm very impressed with the service. The technicians, Anderson and Malcolm, were professional, efficient, and thorough from start to finish. They checked all my thermostats and fully inspected the HVAC unit, giving everything a solid thumbs up. They also made a helpful recommendation to flush the system and provided a fair, reasonable quote--no pressure, just good information. I signed up for their seasonal maintenance package, which includes summer and winter visits, and it comes with a nice discount. Overall, a smooth and positive experience. Highly recommend their services!

Very communicative and on time and did service well. From my experience they are professional…read more However, that said, they are expensive. $300 for a simple capacitor replacement seems like absolute robbery to me. They wont leave your high and dry with a non-working system, but you will be left with an empty wallet.