This is a souvenir shop with a tea/coffee/smoothie/ food pickup. The place was busy today, which I am always pleased to see a shop making money. We ordered two chai tea lattes and a hot chocolate. Prior to ordering I was asking the young lady (I believer her name is Maria) if it was made in house or if it were from a packet. She gave me a dirty perplexed look and asked "what!?". I repeated the question and she rudely answered now. I thought it was a fair question. This isn't why the low stars though. The low stars is due to them having three registers going screaming "next" as the pile of people that already ordered were piling up on each other plus strollers and they kept taking orders while one young lady was making the coffees, teas and smoothies. I felt awful for her. There was an employee young man standing there doing nothing but screaming "next" as well. I felt so bad for the young lady trying to keep up with all of the orders. If you are the owner reading this, please train your team to stop taking orders on two of the three registers for a minute and help clean the line out of orders by helping. Besides for marketing purposes, we all know a line to your place makes people crave your place even more. Hope you are able to train on attitude, organization, and empathy for another human being that is on the team. I will say the chai tea was made well. read more

The Hub - Chai tea latte - Coffee & Tea Near Me - Nantucket, Massachusetts

This is ALWAYS my first stop when I get off the ferry in Nantucket! No trip to the Island is complete without a Tropical Madness Smoothie - pineapple, guava, passionfruit, mango - oh my goodness, it's the best. I literally look forward to waiting in line because that's at the end of the wait. And yes, there is a line, but it moves quickly. As you wait, you can also browse their extensive selection of gifts and souvenirs, greeting cards, housewares, and magazines, as the cafe doubles as a corner store. Super cute and charming. The menu also features breakfast and lunch sandwiches, coffee (my boyfriend is obsessed with the Mocha), and of course, the Morning Bun pastries, which are totally worth the wait as well. Service is efficient, they do keep the line moving, so don't be deterred if it seems crowded when you arrive. The Hub should be your first stop in Nantucket- I know it's mine! read more

Great corner local trinket store, bakery, coffee/tea house, and news papers, and etc. The gals who work in there, work very hard. They are always pleasant and professional. They smile as they work, give cordial greetings and exit salutations. Nice to see that in this day and age. A very good coffee bar. The locals hang out in front of the store on benches, while the tourists swarm The Lemon Press. Usually the tourists are impatient and a bit pushy-shovey inside the tight one-way path, but the line moves quickly. read more

Go there everyday ;) Coffee, pastry, cookies, chocolates, soup, sandwiches, salads,gifts read more

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Overpriced but well cultivated souvenir shop and small cafe on Main street. Things like christmas ornaments, and Nantucket themes water bottles and tote bags. Also a small set of Beach Reads like Elin HIlderbrand. I did not order from the small counter cafe, but it was things like coffees and smoothies and a few snacks. There are better places - super close by - to get food I am certain of it. read more

Decently priced coffee, alternative milks are available in self serve dispensers for no extra charge. They have a pretty solid matcha as well. Otherwise cute store to look around while you're waiting for your order! read more

Actually the rudest woman who took our order. She was so irritated for no reason. Delicious coffee but bad service tbh.

Adorable cafe/gift store with reasonably priced coffee, smoothies and Nantucket items! I would definitely spend too much buying not tacky looking gifts here. read more

We have been going to the Hub in Nantucket for over 15 years. In the past we have found the staff to be pleasant and welcoming. This year, however, we have had multiple instances of the staff being rude, unhelpful, and kind of nasty. This happened with different members of our family on different occasions. It's very disappointing. read more

I was looking to feed my addiction to coffee. I saw everyone with ice coffee so I new there had to be a place serving it. The Hub had a coffee bar which offered a selection of coffees. Basically whatever you are looking for, they can make. They made my coffee exactly how I like it; black. The Hub was a combination coffee shop/ convenience store. I sat out front on a bench to savor my coffee and watch all the activity. You can't ask for a better front porch than Main Street in Nantucket. read more

I wouldn't recommend coming here for an espresso shot-type drink. The guy with the Russian accent was pretty rude to my mom when she was trying to clarify what kind of milk she wanted in her latte. I was sorry that he ended up being the one to make our drinks. A subpar drink is fine but not at $7. Last year we went to the Hub every morning for coffee and newspapers while on vacation. This year we went once and decided we won't be going back for anything but a paper. For $16(two drinks plus tip) drinks should be good and attitude -free. Also, they seriously have 4-6 people behind the counter sometimes but they mostly seem to be chatting. It feels like you have to interrupt their conversation to get helped. read more

The Hub has very unfriendly and rude staff. The chicken pesto panini had no chicken in it.

The Hub is not what everybody says it is. It's far too crowded, terrible smoothies, average coffee and bagel. There are certainly other places that you can get these things!!!! My smoothie was basically ice and turned into a half melted icee. read more

The Hub - Green smoothie - Coffee & Tea Near Me - Nantucket, Massachusetts

This is not the first time the coffee tasted like real garbage. It was as if the water was run through the garbage and then poured. It's hard to believe you could get that taste. this is the 3ed and last time I will ever buy coffee there. TOTALLY GROSS. I gave it one star because I couldn't post with no stars. read more

We stopped and picked up a breakfast sandwich and coffee. Nice little place and it was not tha busy. The mail was good and they have some things to look at while you are waiting read more

They have some of the worst customer service I've seen. There wasn't any hello or have a nice day. The lady at the register was very rude. We bought a book and some candy but I really wanted to take it back. Please treat all customers with respect despite race or ethnicity. I would have hoped someone the same race as I am would treat me with respect but I guess it's opposite here. As excited I am to be here in Nantucket, I won't let this one experience ruin my trip. read more

Classic spot on nantucket to get a coffee and muffin. Had a cute gift shop to look through as you wait in line, because you will be waiting!! Right on the corner so it's convenient to pop into but it's typically hustling and bustling. Staff does a nice job with the orders. read more

Really cute store in a really good location in the heart of downtown cobble stone Nantucket. All kinds of great beverages hot or cold and the flaky pastries are home made amazing. The staff is ok but then again always busy and that says allot for The hub considering all the stiff competition on the Nantucket strip. I go grab a pastry and a hot chocolate my wife loves the latte and we sit on a bench out side and enjoy the scenery. Very nice clean establishment very little off street parking but then again Nantucket doesn't offer a lot of parking read more

A hub is in the center This Hub is indeed in the center of the Nantucket world. Right in the middle of Main Street, you almost have to go by it no matter where you go on the island. It's a small place but because of it's location, extremely convenient. .Need a candy bar in a hurry? You can get one here. Potato chips? No problem. Dying of thirst and can't go another step without something to drink? This place will save your life. Newspaper or magazine? No worries. Of course since Nantucket gets a lot of tourist or "people from America" as they like to call mainlanders, The Hub also has plenty of trinkets and typical souvenir stuff. This is also convenient because I have a friend that expects a refrigerator magnet every time I go somewhere. The magnets on her frig probably weigh more than the refrigerator itself but I can just go here and get the mandatory magnets, postcards, trinkets or crummy t-shirts and not have to worry about it later. The people working at The Hub are friendly and full of information. A great place to ask directions or details about a particular event on the island. They are patient and answer any stupid questions without the supercilious snootiness that you sometimes can get from natives of the island. Last time I was there I knocked over a display of postcards and almost wiped out the entire store. No problems, the young lady behind the counter just helped me pick it up and laughed. Didn't call me an idiot or anything although I sure she was thinking it. Outside the store there is a couple of little benches. A great place to sit and eat a treat and watch the traffic on Main Street go by. In the off season it's where the locals loiter and hang out so it's a nice place to catch up on the local gossip and talk to people. The Hub isn't the biggest place and like all of Nantucket, it certainly isn't cheap. But if nothing else this hub is indeed in the center of it all. read more

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The Hub is a nice convenience store type of place with Nantucket prices. Not much else to say. I usually stop in to get an Arnold Palmer. It isn't a fancy drink, but it costs $4, which is on par for drinks of this nature here. They have some other food offerings such as a salmon spread (good, but pricy) and select baked goods. You can grab a souvenir or a magazine on your way to the ferry. Or sit out on the benches and watch the seasonal crowd go by. Not a bad place to stop in every so often. read more

Iced dirty chai with oat milk was BOMB, but the bagels were sort of dry. Lots of options and always a good vibe!

I used to buy my Archie's comics here in the 60's and later walked there every day to get Dad the T&G and the Inquirer Mirror when it came out..our summer vacations revolved around stops at The Hub. I went back with my boyfriend this weekend...it's a great spot to buy a book or magazine..much neater and organized then previous years. The bulletin board outside is an island landmark. Cool spot. read more

The hub is like the Hallmark of Nantucket. It's a perfect place to get the local paper and some relatively kitchy Nantucket souvenirs. However, lots of their souvenirs are unlike what you'd find at Four Winds or another store in town. Everything in here screams "Nantucket"! read more

I love the hub for the vegan chile (available in the off season) the shell night lights, the iced teas and the most genuine good vibes. If you want something yummy, fast and fairly priced this is the best place on Main Street to grab a quick lunch. Grab a seat on a bench and watch all the people in white pants walk by. read more

If the menu sign clearly says that a bagel with lox is $5, then you shouldn't ring it up at $9 and say the sign is not correct.

2.94 for an ice coffee and it taste awful and there frapps are $8 for a medium. There lg water was 2.25 I could have got it on the Cape for 1.29.Tthey are way over priced and drinks are horrible we wont be going there every again. read more

This place has changed quite a bit over the past few years. More of a coffee shop now. It has lost it's charm but still a great spot to connect with old friends and new. Doesn't open until 7 AM. read more

Great place to have coffee and other drinks like smoothies. The croissants are the best on the island. The customer service is can be improved but still is very good comparing it to other coffee places. This place is very fast paced and they even have a person as an traffic controller to direct customer to the registers when they are free. One of the places that you must go when you visit the beautiful island of Nantucket. read more

My latte and bagel were good. This place is like a small souvenir shop. There's no seating inside, but there are a couple of benches outside where you can sit. It's ok if you're just grabbing a coffee to go. read more

Very friendly service, great smoothies and coffees. A nice alternative to the sit down breakfast restaurants.

We have been coming here for 31 years and the Hub staff is now surly and non-responsive to the customer. I have asked for a latte with 2% milk twice this week and been lied to as I watch the barista only steam up the whole milk and pour it into the cup. When I ask if in fact that is 2%, they say it is. This is not the truth as I just watched her pour it from the whole milk jug. This has happened twice with two different baristas. The plastic caps do not fit the cups because they are so cheaply made and the staff never smiles. They seemed bothered that you placed an order. Go someplace else. read more

Coffee is pretty bad (i.e. weak, flavorless) here. Can't vouch for anything else, however.

No 2% for you! This basically being the response I was given when I asked the staff to mix skim and whole milk in my latte. "We don't do that".. Really? I tried to give a visual on how to mix milk and how quickly it can be done. "The barista is really busy. It would mess her up." I know other places in town that are happy to accommodate and can handle this simple request. See ya. Bad service. read more

This is a newsstand trinket store which sells lousy espresso with an attitude to match. I asked for a double macchiato ,woman says macchiato comes in one size despite blackboard displaying prices for single and double. The espresso is bitter and burnt, no seating inside , must sit on bench out front. SH&t out of luck if they are all taken or it's raining. read more

Great place to get your essentials the paper, gum, or candy! They also sell very cute home decor!

Nice grab-and-go spot for coffee, tea, or a pastry. They also do lunch specials (soup/sandwich) which are pretty good. I'm into the turkey, stuffing, and cranberry on a baguette. The prices are higher than I'd like so I don't stop by daily, but it definitely helps with an occasional hankering. The gift shop-type items are way overpriced but sometimes you can find a decent bargain in the sale section. I'll usually grab a card or small gift here in a pinch. read more